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EA_Cade replied to FUT - transfer club from PS4 to PC

Hi @Hadzhiew,FUT Clubs are locked to the console type they were created on. -EA_Cade View in thread

6:00 pm, January 7, 2020 Technical Issues

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EA_Cade replied to FIFA20 stuck on opening credits since latest update- PC

Hi @adm_gn_aladeen,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

9:30 pm, June 9, 2020 Technical Issues

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EA_Cade replied to FIFA20 not responding to control settings

Hi @AMANIAF36,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:30 pm, January 15, 2020 Technical Issues

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EA_Cade replied to FIFA20 keep crashing since new update

Hi @SCA_packmanch,Are you scoring from a cross when this happens by chance? We're tracking an issue with that at the moment. -EA Cade

3:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to FIFA Connectivity 1/31/2020

Hi @ModLegendary,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

8:30 pm, January 31, 2020 Technical Issues

8OaHA
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EA_Cade replied to FIFA 20 keyboard error

Hi @EMEHANE,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete the file called Personal Settings? -EA_Cade

5:00 pm, November 23, 2019 Technical Issues

YeRpm
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EA_Cade replied to FIFA 20 has not launched since donwloading

Hi @yszeros,That's strange indeed, have you ensured that Origin and FIFA are installed on the same drive? Can you grab a DXDiag for us? http://bit.ly/GatherSystemInfo -EA_Cade..

6:30 pm, February 28, 2020 Technical Issues

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EA_Cade replied to FIFA 20 for PC Stuck in Pre-match training

Hi @CSmitty1919,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_ClearAlso, have you tried repairing the game by right clicking it in the Origi..

10:00 pm, April 9, 2020 Technical Issues

OCdp7
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EA_Cade replied to FIFA 20 error PC

@MaurasALAMESSI Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

5:00 pm, March 12, 2020 Technical Issues

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EA_Cade replied to FIFA 20 account was banned for no reason. My account has nothing valuable, why?

Hi @qiruidai,Your account looks to be waiting on you to contact us so we can resecure it, it was only banned to protect it from the unauthorized users.Please reach out to an advisor here http://bit.ly..

6:00 pm, June 4, 2020 Technical Issues

QTOLn
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EA_Cade replied to FIFA 20 Verification

Hi @ferdzzzzz,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Unable to save personal settings 1 (PC)

Hi @CG_Yoshino,Sorry for the delay, you're not seeing anything in the Customise - Profile - Delete menu? -EA_Cade

6:00 pm, December 13, 2019 Technical Issues

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EA_Cade replied to FIFA 20 Screen Flickering

Hi @Eminent_1999,Odd, have you tried the steps in this thread? https://answers.ea.com/t5/Technical-Issues/Fifa-20-PC-SCreen-flickering/td-p/8442908 -EA Cade

7:30 pm, April 25, 2020 Technical Issues

tRMsx
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EA_Cade replied to FIFA 20 PC, online rivals lag

@cutepoison7 Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

5:00 pm, February 6, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PC FREEZING AFTER CHOOSING PROFILE AND DOWNLOADING LIVE FIXTURES

Hi @dareediro,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

7:00 pm, April 1, 2020 Technical Issues

G9ith
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EA_Cade replied to FIFA 20 My over half of FUT team has gone Missing...

Hi @Fatboy_Knogger,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, June 2, 2020 Technical Issues

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EA_Cade replied to FIFA 20 ISSUE

Hi @MaestruLacatus,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade ..

5:00 pm, February 11, 2020 Technical Issues

tduDa
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EA_Cade replied to FIFA 20 FPS drop by 10 fps for 1 sec during gameplay

Hi @Blejac09,You might have better luck locking the FPS in the Nvidia Control Panel under Manage 3D Settings, Program Settings - FIFA 20. Make sure you have Vertical Sync set as ON and set Max Frame R..

4:00 pm, June 26, 2020 Technical Issues

tpbWr
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EA_Cade replied to FIFA 20 Download Error

Hi @sujitDG,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Crashing on PC

Hi @broCedric,Can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if that helps? ..

2:00 pm, January 16, 2020 Technical Issues

OWou4
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EA_Cade replied to FIFA 20 Crashing after Windows 10 and GeForce Driver Update

Hi @Coach_Jacobs,That's no good, have you already tried rolling back the driver? -EA Cade

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Constantly disconnected from EA servers

Hi @macunator,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

2:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Error connecting to fifa 20 ultimate team

Hi @antrikos90B,Sorry for the delay, was out of office. Is this still happening? -EA_Cade

6:30 pm, November 26, 2019 Technical Issues

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EA_Cade replied to Error connecting to FIFA 20 ultimate team - for a week!!!

Hi @abc1217982002,Give it a shot now. -EA_Cade

2:30 pm, January 17, 2020 Technical Issues

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EA_Cade replied to Error When using the FUT 20 Transfer Market

Hi @ABP-JAKE,That sounds like you may have hit some form of bot detection, if you place a high amount of bids in a short amount of time this can happen. Unfortunately the only option is to simply wait..

3:30 pm, February 22, 2020 Technical Issues

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EA_Cade replied to Ea servers unavailable

Hi @IDaRrEnMe,Not showing any outages at that time, was this the Title Update release causing your issue? -EA_Cade

6:30 pm, November 27, 2019 Technical Issues

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EA_Cade replied to Ea servers error

Hi @simsim2013,Sorry for the delay, is this still happening? -EA_Cade

6:00 pm, December 5, 2019 Technical Issues

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EA_Cade replied to Ea just sending me the same copy and paste email?!

@DTCoster666 If you've already been denied by the ToS team to have the ban overturned there is no further action to be taken, their decision is final on these matters. -EA Ca..

3:00 pm, June 27, 2020 Technical Issues

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EA_Cade replied to Ea cant process my result and other connection issues

Hi @mattgodding26,Sorry to hear it what system are you playing on? -EA_Cade

8:30 pm, March 18, 2020 Technical Issues

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EA_Cade replied to Ea Server improving

Hi @Petyesz117,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

3:00 pm, May 2, 2020 Technical Issues

zAODY
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EA_Cade replied to ERROR MARKET ULTIMATE TEAM

Hi @pludtron,Sounds like you hit a form of bot detection, were you making a lot of bids just before this happened? -EA_Cade

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to EA servers crashed while I was winning during weekend league and it gave me an L

Hi @abatedhalfling8,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

6:30 pm, June 8, 2020 Technical Issues

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EA_Cade replied to EA Please stop it with the negative attitude!

Hi @sebastiannorge,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

6:30 pm, January 16, 2020 Technical Issues

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EA_Cade replied to EA PLS I GOT DISCONECT N TIME

Hi @MITXOBEM,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

9:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Draws when others rage quit

Hi @richie-mccaff,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

5:30 pm, February 6, 2020 Technical Issues

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EA_Cade replied to Draft

Hi @BBeni911,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA_Cade

10:30 pm, December 13, 2019 Technical Issues

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EA_Cade replied to Division rivals points and coins

@Flipery8flop Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:00 pm, April 15, 2020 Technical Issues

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EA_Cade replied to Division Rivals bug, can't walking stops after a couple seconds VIDEO

Hi @SmoelieBoelie,Gotcha, can you ensure you have the latest drivers installed for the controller and let me know if that helps? Make sure all Windows Updates are installed as well please. ..

7:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Div Rivals sped up & unresponsive gameplay

Hi @gl3w,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZing t..

6:30 pm, November 27, 2019 Technical Issues

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EA_Cade replied to Disconnecting while In Game

Hi @KrisDesiigner,Not showing any issues at that moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/c..

4:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Disconnecting from the first few matches. PC

Hi @dem757,Not showing any issues at that time on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection..

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Disconnected twice after scoring

Hi @mepics,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. ..

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Disconnected from game minute 90 while wining!!!!!!

Hi @Urr2Ezz,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process i..

6:00 pm, June 5, 2020 Technical Issues

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EA_Cade replied to Disconnected from fut champs

Hi @darraghb101,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

9:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Disconnect from Opponent

Hi @rubinjeremy,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

8:00 pm, June 5, 2020 Technical Issues

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EA_Cade replied to Did not Get my pack

Hi @DuduDiniz95,It's in your packs, check on the app as FIFA will only show 30 packs at a time. -EA Cade View in thread

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Daily objectives

Hi @Felix95s04,You'll need to do this in the Online Friendlies. Not Couch Play. -EA_Cade

11:00 pm, January 15, 2020 Technical Issues

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EA_Cade replied to DNF modifier for nothing

Hi @Pandorox12,If you're the one taking the DNF, your opponent wasn't the one who DC'd. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.c..

10:00 pm, July 1, 2020 Technical Issues

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EA_Cade replied to DIRECT X ERROR

Hi @Rapaptus   According to your DXDiag you don't meet the minimum requirements for FIFA 20 in the Video Card department so there's not much I can do for you outside recommending a newer car..

9:00 pm, January 15, 2020 Technical Issues

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EA_Cade replied to DC while winning in rivals

Hi @sciren,Sorry to hear it, what system is this happening on? -EA Cade

2:30 pm, June 11, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.