Search

Search
Search Replies by entering the text above.
etT3k
...
EA_Cade replied to I got hacked on fifa 20

If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. -EA_Cad..

2:30 pm, November 19, 2019 Technical Issues

Xh7Iq
...
EA_Cade replied to I didn't receive my division rivals rewards

Hi @pepe1366,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:30 pm, March 6, 2020 Technical Issues

kTZXR
...
EA_Cade replied to I can’t select manager in FUT Draft

Hi @Gimbownik69,Hiya! For this issue you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance.Looks like we're going to need to reset your draft. ..

9:30 pm, April 24, 2020 Technical Issues

Tdtqf
...
EA_Cade replied to I cannot share play my game anymore (ultimate edition)

Hi @samartois,You can share the base game with your friend, you cannot share any of the perks with them like bonus content however. If game share isn't working you'll want to reach out to Sony for tro..

6:00 pm, November 26, 2019 Technical Issues

XGCS9
...
EA_Cade replied to I can't redeem my code in FIFA20 Champions Edition

Hi @caliboymehmet,Those codes are no longer valid I'm afraid: https://www.ea.com/en-gb/games/fifa/fifa-20/fifa-20-game-and-offer-disclaimers -EA_Cade ..

4:30 pm, January 16, 2020 Technical Issues

YgMWy
...
EA_Cade replied to I can't log into my EA account that's linked with my xbox account on FIFA.

Hi @Lexyre,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make ..

10:00 pm, April 1, 2020 Technical Issues

D1CWU
...
EA_Cade replied to I can not connect to my FUT

Hi @Benjip88,Give it a shot now please. -EA_Cade

3:30 pm, February 5, 2020 Technical Issues

H0lg8
...
EA_Cade replied to I am unable to connect to companion app.

Hi @jcostello1122,Do you have a cogwheel icon in the top corner? Click that and make sure you're on the right persona. It's also possible you haven't earned access yet, but you should after playing so..

8:00 pm, June 5, 2020 Technical Issues

QfAp6
...
EA_Cade replied to I am confused

Hi @zZomBenZz,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

6:00 pm, November 15, 2019 Technical Issues

5pgiM
...
EA_Cade replied to I Just entered to fifa 20 ut from ps4 but companion doesnt work

Hi @324684deniz,Can you provide a screenshot of the message you're getting on the companion app please? -EA_Cade

3:30 pm, December 21, 2019 Technical Issues

OH8dv
...
EA_Cade replied to I Got Hacked

Hi @70916666,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, u..

5:00 pm, April 3, 2020 Technical Issues

qwoWc
...
EA_Cade replied to Huge delay on online game

Hi @nailman86,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

9:30 pm, April 25, 2020 Technical Issues

V0lC5
...
EA_Cade replied to How to change fifa 20 from 32-64bit?my windows is 64 bit

Hi @Devfen,FIFA 20 requires a 64 bit system to run, it doesn't come in a 32 bit version. What's the exact issue you're running into? -EA_Cade

2:30 pm, January 29, 2020 Technical Issues

Qabvp
...
EA_Cade replied to How to add another account

He would just need to create his own PSN ID and link it to an Origin account to play with the disc version. If you have the digital version of FIFA rather than the disc, as long as the PS4 is set as y..

3:30 pm, February 22, 2020 Technical Issues

e9UcM
...
EA_Cade replied to How long it takes for a missing items specialist to email you?

Hi @70916666,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, u..

9:00 pm, April 15, 2020 Technical Issues

nfFWo
...
EA_Cade replied to How do I remove an old EA account I no longer have access to

Hi @xheadshotzombie,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..

5:30 pm, June 11, 2020 Technical Issues

BMqLK
...
EA_Cade replied to Hi

Hi @kandi1001,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:00 pm, January 2, 2020 Technical Issues

AJwbt
...
EA_Cade replied to Help

Hi @faragAldernawy,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:00 pm, January 14, 2020 Technical Issues

ToS8A
...
EA_Cade replied to Hello I was banned from walking transfers for nothing when I did nothing.

Hi @Mizou2019,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

9:30 pm, May 2, 2020 Technical Issues

oE0dG
...
EA_Cade replied to Hello

Hi @rbxs10,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

8:00 pm, December 4, 2019 Technical Issues

oS9jq
...
EA_Cade replied to Hackes account

Hi @johancuv,Sorry to hear it, when you check your cases at http://bit.ly/My_Cases does the case show as in progress? -EA Cade

2:30 pm, April 2, 2020 Technical Issues

0wTAb
...
EA_Cade replied to Hacked account

Hi @smacca0769,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

10:30 pm, February 5, 2020 Technical Issues

h0a96
...
EA_Cade replied to Hacked

Hi @RUMAAN0307,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, January 17, 2020 Technical Issues

2EXVq
...
EA_Cade replied to Green menu stuck on screen

Hi @sonace66,This is being investigated by the FIFA team as we speak. -EA_Cade

3:30 pm, February 21, 2020 Technical Issues

dg3RB
...
EA_Cade replied to Got standard Lemar not FUT Birthday

Hi @MingeBucket,FUT Birthday players are no longer in packs. For future reference, there is a countdown available on the FUT loading screen for promotion expiry dates. -EA Cad..

8:30 pm, April 15, 2020 Technical Issues

DuPW2
...
EA_Cade replied to Got normal Carlos Tévez during LATAM TOTSSF

Hiya @Sembo529    This is a known issue being investigated by the FIFA team as we speak:   -EA Cade

7:00 pm, June 3, 2020 Technical Issues

iNSVv
...
EA_Cade replied to Got banned for something I didn’t do

Hi @LyleW123, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade

8:30 pm, December 21, 2019 Technical Issues

TLuKJ
...
EA_Cade replied to Got Duplicate Butragueno in icon sbc, but now can’t see him?

Hi @MagicDom,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, January 2, 2020 Technical Issues

FJHIm
...
EA_Cade replied to Games getting disconnected randomly

Hi @SnookerSon,Your UO trace looks perfect for the first half of the test, then the latency gets a bit high. Where are you located? It's possible that your just on the other side of the world from the..

7:00 pm, November 15, 2019 Technical Issues

tJkBI
...
EA_Cade replied to Gameplay issues

Hi @bigGucciso5a300,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time ..

4:30 pm, March 25, 2020 Technical Issues

3hYNc
...
EA_Cade replied to Game wont launch

Hi @Pakosw11,Can you run through these http://bit.ly/PS4Safe_Mode steps and then select Rebuild Database and let me know if that helps? -EA Cade

8:30 pm, March 27, 2020 Technical Issues

ItjWu
...
EA_Cade replied to Game won't install on my Xbox!

Hiya @dazmurph.   Xbox support has an article up here with some steps on this error code. Can you run through them and get back to us? -EA_Cade

10:30 pm, March 6, 2020 Technical Issues

m3dH2
...
EA_Cade replied to Game keeps freezing

Hi @samir1678ahuja,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

3:30 pm, May 2, 2020 Technical Issues

uwB5A
...
EA_Cade replied to Game keeps crashing when I join a match

Hi @justinanthony62,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

6:30 pm, June 30, 2020 Technical Issues

iqzgw
...
EA_Cade replied to Futchamps disconnect

Hi @xXMOZZAXx0,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

7:00 pm, April 18, 2020 Technical Issues

08Q7t
...
EA_Cade replied to Futchampions rewards are missing.

Hey all, I'm showing that they went out about 45 minutes after this post was made. -EA Cade View in thread

2:00 pm, April 2, 2020 Technical Issues

ZLYhO
...
EA_Cade replied to Fut connect do not Work

Hi @naak2424,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

8:30 pm, December 11, 2019 Technical Issues

2TZDo
...
EA_Cade replied to Fut coins

Hi @BradWinz,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, November 27, 2019 Technical Issues

LWtBP
...
EA_Cade replied to Fut champs wins

Hi @beesben,I'm showing you're correctly on 13 wins. If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replaye..

4:00 pm, May 2, 2020 Technical Issues

v0hQd
...
EA_Cade replied to Fut champions server

Hi @ShaneelP, Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

3:00 pm, March 27, 2020 Technical Issues

DHvhs
...
EA_Cade replied to Fut champions rewards

Hi @Antakya88,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:00 pm, January 16, 2020 Technical Issues

Zxscy
...
EA_Cade replied to Fut champ

At the moment the following languages are supported on Answers HQ:       English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Neder..

5:00 pm, February 1, 2020 Technical Issues

I0ZRw
...
EA_Cade replied to Fullscreen game-breaking bug

Hi @LO_GRC10,Sounds like you have some kind of notification popping up, can you try a http://bit.ly/Clean_Boot to see if this persists? -EA Cade

7:30 pm, April 17, 2020 Technical Issues

urRy1
...
EA_Cade replied to Full lag even on me Fut Menu and Can't bid in any players

Hi @ssnap1989,Sorry to hear it, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

4:30 pm, March 27, 2020 Technical Issues

Gadlc
...
EA_Cade replied to Fraude!

Hi @xadimt,Sorry to hear it. Do you mean quick selling or listing? -EA_Cade

6:30 pm, January 31, 2020 Technical Issues

g0ont
...
EA_Cade replied to Fouls are a Joke

Hi @LOZZA7312,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

9:00 pm, December 10, 2019 Technical Issues

GQD48
...
EA_Cade replied to Fix my game my controller  is not working on my PC

Hi @aliamloka20202,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if th..

9:00 pm, April 24, 2020 Technical Issues

HY5UL
...
EA_Cade replied to Fifa20 transfer ban my account

Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

8:00 pm, November 27, 2019 Technical Issues

KM2jw
...
EA_Cade replied to Fifa ultimate team players

Hi @Dazlayla15,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:30 pm, April 22, 2020 Technical Issues

Piw4b
...
EA_Cade replied to Fifa redeem points

Hi @lfcOG11,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, January 2, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.