Search

Search
Search Replies by entering the text above.
9Ukcv
...
EA_Cade replied to Request to approve change of club name

Hi @GamerOfSmartType,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

4:00 pm, April 8, 2020 Technical Issues

IT5xP
...
EA_Cade replied to Remove PSN Persona from EA Account

Hi @Itsbrianwithay,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..

8:30 pm, April 29, 2020 Technical Issues

BRIg8
...
EA_Cade replied to Registering to the current weekend league

Hi @khtu1,That's a visual glitch only, if you redeem them right now you'll be qualified for the currently active contest. -EA Cade

5:00 pm, June 5, 2020 Technical Issues

dV4S8
...
EA_Cade replied to Redeem WL access lost

Hi @alby2289,I'm showing that you were qualified for last weekends competition and played no games. -EA Cade View in thread

7:00 pm, April 25, 2020 Technical Issues

1mGAB
...
EA_Cade replied to Re: Freeze on connecting to EA servers?

Hi @chadic06,I've split your post off here as the thread you were in was quite old. Can you attempt to connect via a hot spot please? It sounds like something on your ISP side is blocking you from loa..

4:00 pm, March 28, 2020 Technical Issues

TJ42e
...
EA_Cade replied to Randomly disconnected in division rivals matches

Hi @UTon007,Sorry to hear it. What system is this happening on? -EA Cade

2:30 pm, April 17, 2020 Technical Issues

zIWCr
...
EA_Cade replied to Random generated Fifa20 Proclub name

@JonoHnatejko Hi. What name are you trying to use? -EA Cade

12:30 am, April 10, 2020 Technical Issues

zr8E7
...
EA_Cade replied to R2 isn't responding to certain actions

Hi @nat3jake,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't career save file. Then let me know if this persists? ..

4:30 pm, April 3, 2020 Technical Issues

IpW2N
...
EA_Cade replied to Quick sold player

@03calz03 Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

12:00 pm, June 24, 2020 Technical Issues

swNT8
...
EA_Cade replied to Quick sell recovery

Hi @stanislav2319,I'm afraid we won't be able to assist, you have a limited amount of quick sell recoveries -EA Cade

2:00 pm, June 2, 2020 Technical Issues

wIYdq
...
EA_Cade replied to Question about who we are matched with

Hiya @Keiheuvel    You're only matched based upon 3 factors: Your Location Your Division Your Form (Only in FUT Champions) Your team overall rating and input method are not factored i..

5:00 pm, June 3, 2020 Technical Issues

q9lZa
...
EA_Cade replied to QUITS RESULTS

Hi @A7mad7abib007,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

3:30 pm, February 1, 2020 Technical Issues

Lz4d6
...
EA_Cade replied to Promotions packs missing in FUT20

Hi @rajoun99,Sorry to be the bearer of bad news, that code had to be redeemed by a specific time to receive all of the content. https://www.ea.com/en-gb/games/fifa/fifa-20/fifa-20-game-and-offer-discl..

6:00 pm, January 14, 2020 Technical Issues

B1k82
...
EA_Cade replied to Progress Disappeared

Hi @drackonus123,Your FUT account is tied to your PSN ID, they are not transferrable. -EA Cade View in thread

5:30 pm, April 3, 2020 Technical Issues

v3GOb
...
EA_Cade replied to Problems connecting XBox account to EA

Hi @Badgewick,Where exactly are you seeing this error message? Does the account have Xbox Live Gold? -EA Cade

2:00 pm, June 24, 2020 Technical Issues

HbZhN
...
EA_Cade replied to Problem with online supoort

Hi @bombaboy1993,You may not be able to do this from a phone at the moment, I would recommend setting your location to the US on the help site settings and then trying again, additionally you can reac..

2:30 pm, May 1, 2020 Technical Issues

l4T9a
...
EA_Cade replied to Problem with FUT Web App

Hi @BeeNGBOFF,Hey there, can you tell me exactly what you were doing when this started? -EA Cade View in thread

3:00 pm, June 5, 2020 Technical Issues

ILrTt
...
EA_Cade replied to Problem with EA servers

Hi @zhelwan,This should be resolved now, are you still seeing this? -EA Cade

3:30 pm, April 1, 2020 Technical Issues

LS84l
...
EA_Cade replied to Problem conecting to the Ea. Server

Hi @daniel_greate,Can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT on y..

5:30 pm, June 23, 2020 Technical Issues

Yh7gI
...
EA_Cade replied to Problem after buying a pack

Hi @zumbann,Sorry. Any pack purchased is immediately opened, you cannot store them. You can store packs for later that were earned via draft and SBC's though. -EA Cade ..

3:00 pm, May 1, 2020 Technical Issues

onkWP
...
EA_Cade replied to Pro clubs speed up lag

Hi @generalchucki,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by..

5:00 pm, February 12, 2020 Technical Issues

UzAjK
...
EA_Cade replied to Pro clubs season

Hi @aguero916,Can the group leader press the R1/RB button in the lobby to cycle over to the settings tab and change "Cup match" to "League match"? -EA Cade

3:00 pm, May 2, 2020 Technical Issues

adv1N
...
EA_Cade replied to Pro clubs drop outs

Hi @sammather638,I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/If those steps don't..

7:00 pm, April 25, 2020 Technical Issues

pWZuY
...
EA_Cade replied to Pro League sbc player

Hi @Evenafire,Correct, you completed the SBC before the new player was added to the rewards. -EA Cade

6:00 pm, June 10, 2020 Technical Issues

ZKEn7
...
EA_Cade replied to Pro Clubs Bug

Hi @rfostrrr,Make sure you don't have Text to Speech or Speech to Text enabled in the accessibility settings inside FIFA 20 please. -EA Cade

2:30 pm, March 26, 2020 Technical Issues

GSy8q
...
EA_Cade replied to Pro Clubs

Hi @rolospot2013,Have you already looked over this https://help.ea.com/en-ca/help/fifa/fifa-pro-clubs/ article? -EA_Cade

7:30 pm, February 25, 2020 Technical Issues

2boIR
...
EA_Cade replied to Post update no changes

Hi @Tavodomador,Are you playing on PC? The patch hasn't released on console. -EA Cade

10:00 pm, March 31, 2020 Technical Issues

GUEPz
...
EA_Cade replied to Poor gsme play xbox fifa20

Hi @davegill123,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

4:30 pm, April 17, 2020 Technical Issues

ay3zG
...
EA_Cade replied to Points not added

Hi @gfd34567uytgfd,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:30 pm, April 3, 2020 Technical Issues

isBo8
...
EA_Cade replied to Please read EA

Hi @RecklessWorm055,That warning isn't only applicable to the console version of the game I'm afraid, this isn't something we can assist with any longer. -EA Cade

5:30 pm, April 4, 2020 Technical Issues

15QVy
...
EA_Cade replied to Please help - Unable to connect to the Ea Servers Fifa 20

Hi @snowingearth,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let m..

3:30 pm, March 28, 2020 Technical Issues

d9nvS
...
EA_Cade replied to Please answer me quickly i need help

Hi @yassin9085,What system are you playing on? -EA Cade

2:00 pm, June 3, 2020 Technical Issues

Qfvwk
...
EA_Cade replied to Playes Stats window freezes in game

Hi @BKiller1903,This issue is being investigated by the FIFA team currently. -EA Cade

7:30 pm, April 30, 2020 Technical Issues

IeVNf
...
EA_Cade replied to Player stuck in transfer list

Hi @Lazy_Tradie,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, February 1, 2020 Technical Issues

MgCkF
...
EA_Cade replied to Player selss for less coins than I asked on the trasfermarked

Hi @1111111ggdsw2,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer ma..

4:30 pm, April 10, 2020 Technical Issues

uxhsb
...
EA_Cade replied to Player name says undefined in post match graphics after getting the ball.

Hi @GuardianD671,This is a known issue that's been sent to the FIFA team for investigation. -EA Cade

9:30 pm, April 16, 2020 Technical Issues

KtqwY
...
EA_Cade replied to Player just disappeared from my listing

Hi @alexc096,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:30 pm, November 21, 2019 Technical Issues

OzhWS
...
EA_Cade replied to Player gone

Hi @sabbani,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:30 pm, January 16, 2020 Technical Issues

Vuhy9
...
EA_Cade replied to Player fitness

@WhiteShark8800 Fitness is bugged at the moment, but in the opposite way you're describing. Until a fix is implemented regardless of your players fitness level seen on the Squad screen they will alwa..

9:00 pm, December 7, 2019 Technical Issues

wzf75
...
EA_Cade replied to Player career mode issue

Hi @Cheynerpants,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

2:30 pm, April 2, 2020 Technical Issues

BPOqD
...
EA_Cade replied to Player actions

Hi @lllucyz,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

9:00 pm, January 3, 2020 Technical Issues

kVic0
...
EA_Cade replied to Player Career Mode - Changing Role in Edit Pro not working

Hi @Zachyxt,That's odd, what happens if you delete the pro inside Customise - Profile - Delete and then recreate it? -EA Cade

5:30 pm, April 4, 2020 Technical Issues

fY69i
...
EA_Cade replied to PlayStation message from ‘EA’

Hi @RobStonerr,That's legit! Simply resume your case with the provided code to proceed with restoring access to your account -EA Cade

10:00 pm, April 30, 2020 Technical Issues

aoJ6K
...
EA_Cade replied to PlayStation 4 crashing when connecting to servers

Hi @xD_Cheesy,Is the game itself crashing or the entire console? -EA Cade

3:00 pm, July 1, 2020 Technical Issues

dIzWS
...
EA_Cade replied to Placement matches won’t load

Hi @georgeporge696,Sorry to hear it, what system is this happening on? -EA Cade

2:00 pm, June 2, 2020 Technical Issues

LtM2W
...
EA_Cade replied to Ping ping ping...

Hi @Jesuss7,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

9:00 pm, April 28, 2020 Technical Issues

igCQ0
...
EA_Cade replied to Penalty kick fault

Hi @ahmedElshahat500,That's working as intended, the target circle does not stay where you place it until you've pressed the shoot button. -EA_Cade ..

8:30 pm, November 14, 2019 Technical Issues

w1f2b
...
EA_Cade replied to Passing Directions

@Pelimistanblue wrote: LITHIUM.OoyalaPlayer.addVideo('https:\/\/player.ooyala.com\/static\/v4\/production\/', 'lia-vid-J1NW1waTE6nctEZzXlAV0E68pYHUSR82w426h240r982', 'J1NW1waTE6nctEZzXlAV0E68pYHU..

7:30 pm, November 18, 2019 Technical Issues

BsMve
...
EA_Cade replied to Packs disappearing

Hi @doosan14,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, April 15, 2020 Technical Issues

7mW3U
...
EA_Cade replied to Packs disappeared before I could redeem.

Hi @35373737,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, April 21, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.