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OcL47
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EA_Aljo replied to Fifa 20 crashing

Hi there, @royden458.   If you're experiencing the freezing issue that was reported this weekend, please try the steps below for the console you play on:   Xbox:1. Close the game -> ..

10:30 pm, March 2, 2020 Technical Issues

nq0cg
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EA_Aljo replied to Fifa 20 button delay/input delay

Hi there, @vsmadhav94.   Did the delay you're experiencing just start to happen or has it been occurring for some time? Also, are you on a wired or wireless connection?

7:00 pm, January 7, 2020 Technical Issues

eLOEy
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EA_Aljo replied to Fifa 20 Ultimate pack issues

Hello, @finnkeeffe.   I can understand the frustration with this, but the pack is performing according to its probabilities.

4:00 pm, January 14, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 Transfer market on companion app

Hi there, @TheKingHHHx16.   Unfortunately, we're not able to unlock the market for you. You'll just need to keep playing. Make sure you are completing games and not quitting early. Thos..

5:00 pm, April 30, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 Online Friendly

Hi there, @lehpi00.   Can you and your friend check the network settings screen on your consoles and tell me what it says for the NAT Type? Thanks!

5:00 pm, April 14, 2020 Technical Issues

tbLVY
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EA_Aljo replied to Fifa 20 Montreal : Latencies, Slow gameplay, Delay, bad reactivity

Hi there, @vinskapen.   Let's see if we can find out why you're experiencing so much lag. First, what system are you playing on?

5:30 pm, February 13, 2020 Technical Issues

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EA_Aljo replied to Fifa 20

Hi there, @clarep02.   You can try to change your EA ID by logging into your account at www.origin.com.

7:00 pm, March 26, 2020 Technical Issues

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EA_Aljo replied to Fifa

Hello, @kenzieparr1.   Thanks for reaching out to us. I'm sorry to hear about the disconnects! Was it just these 2 times or does it happen more frequently? Do you lag as well? Thanks!

5:30 pm, March 23, 2020 Technical Issues

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EA_Aljo replied to Falsely transfer banned

Hello, @TrickShot06x.   Please see this article for details on disputing action taken on your account: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accou..

6:00 pm, January 13, 2020 Technical Issues

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EA_Aljo replied to FUT still unable to load

Hi there, @EthanCharltonn.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..

5:00 pm, March 3, 2020 Technical Issues

EoYd7
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EA_Aljo replied to FUT market banned - can i create a new squad or...?

Hi there, @Profetorum.   You'll need to play on a different Xbox gamertag, PSN ID or Origin account. Depending on the platform you play on. You also can dispute the action taken on your acco..

10:00 pm, January 27, 2020 Technical Issues

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EA_Aljo replied to FUT crashing

Hi there, @Pandorox12.   Try going to Customize > Profile > Delete and delete the Online Squads file. Let me know if that helps or not. Thanks!

4:00 pm, June 17, 2020 Technical Issues

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EA_Aljo replied to FUT champions disconnections

Hi there, @deltupper.   You've got some really high ping times before you reach our servers. If you haven't power cycled your modem, router and console, it would be good to start there. Also..

5:00 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to FUT WEB app

Hi there, @mdraks007.   Can you tell me what's happening when you try to use the app? Are you getting an error of some sort? Thanks!

6:00 pm, April 14, 2020 Technical Issues

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EA_Aljo replied to FUT Speed Up Lag STILL!!!

Hi there, @ryvnkey.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come ..

5:00 pm, January 7, 2020 Technical Issues

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EA_Aljo replied to FUT Games keep on disconnecting

Hi there, @ishan1089.   I'm really sorry for the frustration with this. Let's start with the basics and see if we can get you to stop disconnecting. I'd like you to power cycle your equ..

3:30 pm, April 28, 2020 Technical Issues

j9mPS
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EA_Aljo replied to FUT Champs DNF

Hi there, @KappaFCC.   I'm really sorry for all the frustration! Let's see if we can find out what's happening. First, are you on a wired or wireless connection? Also, I'd like you to p..

4:30 pm, March 3, 2020 Technical Issues

e9WSI
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EA_Aljo replied to FUT Champs

Hi there, @ohssss.   Did the disconnects just happen last weekend or do they occur more frequently? Also, are you on a wired or wireless connection?

7:00 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to FUT Champions connectivity error

Hi there, @scrappy1818.   How frequently are you disconnecting from matches? Unfortunately, we can't modify records so there's nothing we can do about this particular match. The best we can ..

6:00 pm, January 13, 2020 Technical Issues

jgsny
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EA_Aljo replied to FUT CRASH

Hi there, @PhilchDeluxe.   You can check to see if a replacement Draft Token is available here. If you're frequently disconnecting, we should go through some connection troubleshooting. Woul..

6:30 pm, May 5, 2020 Technical Issues

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EA_Aljo replied to FUT CHAMPS DISCONNECT

Hi there, @reusson117.   Was this the only time you've disconnected or does it happen more frequently? Unfortunately, we're not able to modify records so we can't do anything about the loss...

7:00 pm, April 13, 2020 Technical Issues

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EA_Aljo replied to FUT CHAMPIONS ISSUES

Hi there, @nwhite2371.   Do you only disconnect in FUT Champions matches or does it happen in other modes as well?

5:00 pm, April 1, 2020 Technical Issues

FRrtw
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EA_Aljo replied to FUT 20 - Can't Connect

Hi there, @mklinke9.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..

4:30 pm, February 26, 2020 Technical Issues

hBDwi
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EA_Aljo replied to FIFA20 FUT disconnects when I win and gives me a loss

Hi there, @chopalan2013.   Let's see if we can find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, what system are you playing on? Thanks!

6:00 pm, March 2, 2020 Technical Issues

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EA_Aljo replied to FIFA20 CONEECTION PROBLEM

Hi there, @DDDhehehe.   Try deleting the Personal Settings file from Customize > Profile > Delete. Let me know if that helps or not. Thanks!

5:30 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to FIFA ultimate team 20 error

Hi there, @yuvalt1000.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..

5:30 pm, April 2, 2020 Technical Issues

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EA_Aljo replied to FIFA points

Hi there, @archee_orynbay.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. T..

6:30 pm, April 7, 2020 Technical Issues

NPul7
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EA_Aljo replied to FIFA Points - Store is offline

Hi there, @Player_ka474pte.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let th..

8:30 pm, March 16, 2020 Technical Issues

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EA_Aljo replied to FIFA LAGGING SAME MINUTE EVERY GAME

Hi there, @Galatasarayy98.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..

4:00 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to FIFA 20 unable to connect to servers during game play

Hi there, @emcards.   If you're still having trouble with this, I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your P..

8:30 pm, April 9, 2020 Technical Issues

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EA_Aljo replied to FIFA 20 input delay and slow gameplay

Hi there, @bajenwille780. I'm really sorry for all the frustration! Let's see if we can find out why you're lagging so much. Do you have a PC by chance? If so let’s find out how your conne..

7:00 pm, March 16, 2020 Technical Issues

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EA_Aljo replied to FIFA 20 Poor game play with friends

Hi there, @Thesimmo1. Since you're lagging in multiple modes, we should find out what is causing that. First, are you on a wired or wireless connection? Thanks!

3:00 pm, July 1, 2020 Technical Issues

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EA_Aljo replied to FIFA 20 PC

Hi there, @Sisterrrrr1.   You just need to load into the Origin client. You will see FIFA 20 in your library and can install from there.

4:30 pm, March 31, 2020 Technical Issues

lx80t
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EA_Aljo replied to FIFA 20 NOT CONNECTING TO EA SPORTS, BLOCK SCENE WHEN TRYING TO CONNECT. HELP

Hi there, @TC7531Liverpool.   Try connecting to a mobile hotspot. Then, switch back to your normal connection. That should get you past this.

4:00 pm, April 10, 2020 Technical Issues

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EA_Aljo replied to FIFA 20 Full screen issue

Hi there, @UnstopableS_S.   Have you checked the visual settings to see if Windowed mode is selected? Also, try taking a look at this thread for some other possible resolutions - https:..

5:30 pm, December 12, 2019 Technical Issues

CHTGb
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EA_Aljo replied to FIFA 20 COMPANION APP WON'T LOG IN

Hi there, @ylight9618.   Are you saying the app just refreshes when you try to log in and nothing happens?

8:30 pm, December 16, 2019 Technical Issues

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EA_Aljo replied to Error message shown when entering FIFA 20 UT

Hi there, @Zombiekidhunter.   Which system are you playing FIFA 20 on?

7:00 pm, April 13, 2020 Technical Issues

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EA_Aljo replied to Error connecting to FUT20

Hello, @Albies25.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come ba..

5:00 pm, February 4, 2020 Technical Issues

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EA_Aljo replied to Earth to EA: connection problem

Hi there, @FlyingRedCat.   Can you give me some more details on what your issue is? Are you disconnecting and/or lagging in matches? Also, are you on a wired or wireless connection and what ..

9:30 pm, June 16, 2020 Technical Issues

ckUNW
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EA_Aljo replied to Ea serves in game play

Hi there, @tenderstephen.   I'll try to help find out why this is happening. First, are you on a wired or wireless connection? Also, what system do you play on? Thanks!

5:00 pm, June 30, 2020 Technical Issues

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EA_Aljo replied to Ea servers

Hi there, @gladiuspagurus.   This isn't something we have compensation available for, but we can go through some connection troubleshooting. We should do that if you're frequently disconnect..

4:00 pm, April 23, 2020 Technical Issues

Ju2CI
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EA_Aljo replied to EA servers do not connect to enable FUT

Hi there, @praduv0809.   I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..

7:00 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to EA servers

Hi there, @xX-Mosh45akes.   Thanks for reaching out to us. I'll try to help get this resolved for you. First, are you playing on a wired or wireless connection?

3:30 pm, April 1, 2020 Technical Issues

Tbenm
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EA_Aljo replied to EA fix your * game

Hello, @Jordan97wj.   This should have been resolved with an update from last year. Are you sure you have the update downloaded? ..

12:30 pm, June 7, 2020 Technical Issues

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EA_Aljo replied to EA Servers

Hi there, @bigGucciso5a300    We don't have any details currently so keep an eye on our official channels. We can always go through some connection troubleshooting to try to rule out an..

4:00 pm, April 3, 2020 Technical Issues

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EA_Aljo replied to EA Server disconnected and my squad battle match progress lost

Hi there @sujoydey18,   Unfortunately, we're not able to add the points or modify your record. I'm very sorry   Was this the first time it happened or do you disconnect frequently?

6:30 pm, June 30, 2020 Technical Issues

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EA_Aljo replied to EA Please Fixxxx Serverrrr !!! :crying

Hi there, @MASTEROC7_IR.   Can you run the UO Trace again and this time send 100 packets? Thanks!

3:00 pm, December 9, 2019 Technical Issues

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EA_Aljo replied to EA Fifa 20 Ultimate teamconnectivity issue

Hi there, @nicostremy5.   Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in ..

4:30 pm, February 4, 2020 Technical Issues

tRuvz
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EA_Aljo replied to Draft game loss

Hi there, @Thesturnpiplup.   You can try the draft token tool to see if your account is entitled to a replacement one here: https://help.ea.com/en-us/help/fifa/fut-draft-token-tool. If ..

5:00 pm, March 3, 2020 Technical Issues

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EA_Aljo replied to Draft entered with coins, not started, now gone

Hello, @AlexSky7711.   Try using the draft token tool to see if one is available. You can find it here: https://help.ea.com/en-us/help/fifa/fut-draft-token-tool. Thanks!

4:30 pm, February 4, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.