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EA_Aljo replied to I can't connect to the AE servers

Hi there, @tnt2k5.   Did you disconnect just this one time or does it happen more frequently?

5:00 pm, April 6, 2020 Technical Issues

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EA_Aljo replied to I Got Hacked

Hi there, @70916666.   For help with hacked accounts, please see this article: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now. Thanks..

4:30 pm, April 3, 2020 Technical Issues

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EA_Aljo replied to How to unlink old psn account from ea?

Hi there, @asant90   You'll need to open a case with a live support advisor here to see if it's possible to unlink your account: http://bit.ly/EA_Contact_Us. If they do this, you will l..

5:00 pm, December 10, 2019 Technical Issues

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EA_Aljo replied to How do i link my fifa 20 game with the fut20 app?

Hi there, @cruiky61.   If you're not seeing your club, it means you're logging in to the wrong account. Make sure you use the same email address that you see at Customize > Online Setting..

6:00 pm, January 2, 2020 Technical Issues

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EA_Aljo replied to How do I know if my ban is permanent

Hi there, @mystictoon.   Normally, you would receive an email from us stating the details of the ban. You can also contact @EAHelp through Twitter or open a case with a live support adv..

3:00 pm, March 10, 2020 Technical Issues

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EA_Aljo replied to Hi I’ve finished playing fut weekend League on this account public-stranger5 lin

Hi there, @jesusisGODwithus.   Unfortunately, we're not able to modify records. The best I can do is troubleshoot your connection. If you frequently disconnect, we should go through those st..

3:31 am, June 2, 2020 Technical Issues

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EA_Aljo replied to Help

Hello, @51736255278.   Just keep playing and eventually the market will unlock. Make sure you are completing games and not quitting early. Those won't count. You also should try playing each..

5:00 pm, February 4, 2020 Technical Issues

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EA_Aljo replied to Hacked!

Hello, @PureBrad.   I'm really sorry for all the frustration. The web form you need to fill out is located here: https://help.ea.com/account-recovery/web-form. If it's not working, plea..

4:00 pm, March 3, 2020 Technical Issues

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EA_Aljo replied to Hacked ultimate team

Hi there, @zeko2599.   You can get some help with hacked accounts by following the instructions in this article: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin..

4:30 pm, February 25, 2020 Technical Issues

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EA_Aljo replied to Got transfer market banned

Hi there, @UnclaimedCord34.   For help with banned accounts, please see this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts. Thanks!

7:00 pm, January 27, 2020 Technical Issues

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EA_Aljo replied to Goals not registering for season objectives.

Hello, @jonty1989.   Is there a particular objective you're trying to complete?   Also, are you saying the email address on your account is an old one you no longer have access to?

9:00 pm, December 17, 2019 Technical Issues

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EA_Aljo replied to Getting kicked out of games

Hi there, @GSUK2.   Do you only disconnect in Weekend League or does it happen at other times as well? Also, are you on a wired or wireless connection?

6:30 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to Getting disconnected in Fifa 20 Online Seasons9

Hi there, @InziOO7.   When being on a wireless connection, you'll always be far more susceptible to disconnects and lag than being wired. If at all possible, it would be good to move to a wi..

4:00 pm, April 29, 2020 Technical Issues

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EA_Aljo replied to Getting Kicked from Ultimate Team

Hi there, @adamjaws. Are you still having trouble staying connected to the servers?

8:30 pm, December 5, 2019 Technical Issues

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EA_Aljo replied to Garbage Support

Hi there, @jlarosa10.   It looks like an advisor has responded. When it comes to account recovery, that web form needs to be filled out with accurate information or we won't be able to grant..

5:30 pm, May 1, 2020 Technical Issues

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EA_Aljo replied to Game performance

Hi there, @Jameslee1002.   Can you get some video of this? I'm not quite understanding what the issue is. Thanks!

4:00 pm, April 9, 2020 Technical Issues

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EA_Aljo replied to Game freezing

Hi there, @bigGucciso5a300.   Can you try opening the ports for FIFA? THey're listed here: https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/. You can get s..

6:00 pm, March 17, 2020 Technical Issues

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EA_Aljo replied to Game failed to start (FIFA 20)

Hi there, @iammrwho112.   What system are you playing on?

5:30 pm, January 15, 2020 Technical Issues

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EA_Aljo replied to Game disconnecting and giving a loss even when winning

Hi there, @omichael7.   I"ll try to help find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, what system are you playing on? Thank you.

2:30 am, June 2, 2020 Technical Issues

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EA_Aljo replied to Game disconnect issue afer completed squad battle

Hi there, @skinnyreptile.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them..

4:30 pm, March 23, 2020 Technical Issues

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EA_Aljo replied to Game disconnect from server and gives Loss

Hi there, @seunfadimu.   Did this happen just these 2 times or is it more frequent? Also, are you on a wired or wireless connection?

5:00 pm, March 23, 2020 Technical Issues

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EA_Aljo replied to Game diconnected at end of matcg

Hi there, @deatuanx.   I'm really sorry for the frustration with disconnecting. How frequently does that happen? Unfortunately, we can't modify records so the loss will need to remain on you..

8:00 pm, March 16, 2020 Technical Issues

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EA_Aljo replied to Game Too Slow

Hi there, @1936061986.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..

7:00 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to GAME DISCONECTS AND SAYS CANT CONNECT TO EA SERVERS

Hi there, @proistamenos13.   It sounds like you're on a wireless connection since you mentioned we shouldn't say to use a wire. Sadly though, being on a wireless connection is the number one..

9:00 pm, December 16, 2019 Technical Issues

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EA_Aljo replied to Fut rivals gameplay very slow and button delay

Hi there, @lord_d9.   Let's see if we can get your slow gameplay and button delay resolved. First, I'd like you to power cycle your equipment with the following steps: unplug your modem..

8:30 pm, March 16, 2020 Technical Issues

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EA_Aljo replied to Fut mode in fifa is not openning

Hi there, @zizo32755.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them com..

6:00 pm, June 30, 2020 Technical Issues

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EA_Aljo replied to Fut champs servers

Hi there, @omzy12345678    Are you only facing this in FUT Champions or does it happen in other modes as well?

5:30 pm, May 4, 2020 Technical Issues

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EA_Aljo replied to Fut champs rewards

Hello, @haidersaurus.   FUT Champions rewards are released at 8:00 UTC on Thursdays. Thanks!

7:00 pm, January 28, 2020 Technical Issues

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EA_Aljo replied to Fut champs disconnect made me lose

Hi there, @St3v3ngriff.   I'm really sorry to hear about this. Was this the only time you disconnected or does it happen more frequently? Thanks!

7:00 pm, March 30, 2020 Technical Issues

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EA_Aljo replied to Fut champs

Hi there, @Augustus-AR-   Unfortunately, we don't have a way to modify records or add more games to play. I'm very sorry   If you are frequently disconnecting from matches, I'd lik..

6:00 pm, May 4, 2020 Technical Issues

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EA_Aljo replied to Fut champions things

Hi there, @mimo1097.   Did this happen in just one match or is it more frequent? Also, we've seen some success with opening ports when it comes to this issue. The ports you need to open are ..

3:00 pm, March 31, 2020 Technical Issues

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EA_Aljo replied to Fut champions loss Disconnect server and froze at half time

Hello, @shyamputtyah26.   Are you only disconnecting in FUT Champions? Also, are you on a wired or wireless connection?

7:30 pm, June 24, 2020 Technical Issues

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EA_Aljo replied to Fut Champs games - constantly getting speed up lag on PS4

Hi there, @amalvm007.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them com..

5:00 pm, February 3, 2020 Technical Issues

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EA_Aljo replied to Fut 20

Hi there, @Emperor_Hakz.   Did you get the Champions Edition of FIFA? Also, did you start playing the week FIFA 20 released?

5:00 pm, December 9, 2019 Technical Issues

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EA_Aljo replied to Full 6 days no fifa

Hi there, @LeedsUFC1    Have you tried the steps listed below?   Xbox:1. Close the game -> Go to the Xbox settings -> Network settings -> Advanced Settings -> Alternate..

4:00 pm, March 4, 2020 Technical Issues

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EA_Aljo replied to Frendlies still not fixed

Hi there, @nicky582fut.   We're not aware of any issues with Friendlies. Is that the only online mode you're having trouble with? Also, can you check the NAT setting you're on? Which system ..

4:00 pm, March 24, 2020 Technical Issues

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EA_Aljo replied to Freezes on connecting to ea services

Hi there, @ToRuniteds.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..

5:00 pm, June 30, 2020 Technical Issues

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EA_Aljo replied to Freeze connection fifa20

Hi there, @hhyyuii88777.   When does this happen? Is it when you first start the game up and are trying to load the title screen?

9:00 pm, April 20, 2020 Technical Issues

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EA_Aljo replied to Fix your servers!

Hi there, @angekeutjiu7.   Let's see if we can find out why you're lagging so much. First, are you on a wired or wireless connection? Also, what system are you playing on? Thanks!

7:30 pm, June 17, 2020 Technical Issues

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EA_Aljo replied to Fifia20 crash when playing draft

Hi there, @Vancr0w.   Try the Draft Token tool here. That will check your account to see if it qualifies for a replacement token. If you are frequently disconnecting, we should go through so..

5:00 pm, April 30, 2020 Technical Issues

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EA_Aljo replied to Fifa compainon app

Hi there, @mitchelln1c2.   Be sure to check your spam/junk folders. Also, if using Gmail, check the Promotions tab. If you still can't find it, open a case with a live support advisor here:&..

4:30 pm, December 10, 2019 Technical Issues

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EA_Aljo replied to Fifa Points Code Issue

Hi there, @m_lavelle11.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..

8:30 pm, March 23, 2020 Technical Issues

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EA_Aljo replied to Fifa 20: Can't play online with friends

Hi there, @Donsolu_90.   Can you and your friend take a look at the network settings screen on your consoles and let me know what it says for the NAT setting? Thanks!

9:00 pm, April 20, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 speed lag

Hello, @wifi86123. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back onl..

4:30 pm, January 7, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 review

Hi there, @EthanMcfc2007.   Can you give me some more details on what's happening? Are you disconnecting and lagging frequently? Also, do you play on a wired or wireless connection? Thanks!

7:30 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 objective week 6 gold fast finish

Hi there, @artemis89fr.   Can you give me some details on what your issue is? Thanks!

7:00 pm, April 21, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 lag after update

Hi there, @richie-mccaff.   Let's see if we can find out what's going on with that lag. First, are you on a wired or wireless connection?

10:00 pm, February 13, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 error

Hi there, @aats87.   Can you give me some more details? What happens when you try to play an online friendly match? Also, are you on a wired or wireless connection? If this just started happ..

4:30 pm, June 26, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 download error PS4

Hi there, @Becks2142.   What happens when you try to download FIFA 20? Do you get an error message?

4:30 pm, June 17, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 crashing when trying to connect to EA servers (PS4)

Hi there, @jjmcnamara761.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them..

8:30 pm, December 16, 2019 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.