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EA_Cade replied to CHAMPS WINS NOT COUNTING

Hi @Ryski2003,I'm showing you've played 9 and won 2 of them on our side. This would appear to be correct. -EA Cade

3:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to CAPTCHA server error FIFA 20

Hi @valter-ruben,What system is this happening on? -EA Cade

6:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Button delay

Hi @uberhull,Sorry to hear it. What system are you playing on? -EA Cade

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Brightness

Hi @Avitbulitay1982,Check your Accessibility settings on the main menu of FIFA 20, looks like you may have one of the colorblind options enabled. -EA Cade

2:30 pm, April 30, 2020 Technical Issues

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EA_Cade replied to Brazil national team

Hi @Tudor8772,Can you get us a picture of what you're seeing in game please? -EA_Cade

7:00 pm, March 13, 2020 Technical Issues

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EA_Cade replied to Bought fifa 20 ultimate edition and havent receive my packs or any content with

Hi @rvnbeni18,I'm showing that you opened them each week between 9/23 and 12/09. They went out at the same time as weekly packs from Squad Battles if that helps jog your memory. ..

10:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Bought a player

Hi @MWiggy93,Showing he's in your unassigned pile at the moment. -EA Cade

7:00 pm, July 2, 2020 Technical Issues

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EA_Cade replied to Both teams wearing the same colour kit

Hi all, There are three kits that I know of with this issue that are being investigated: Ramadan, Bob Marley and No Room For Racism.I would advise changing your kits from these in the meantime. ..

3:00 pm, June 9, 2020 Technical Issues

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EA_Cade replied to Blocked my account

Hi @bougatsas1992,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade

4:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to Blocked account

Hi @KolegaMacieJ55,The email you received has the correct information. -EA Cade

8:00 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Block transfer market

Hi @broodlee1,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade

4:30 pm, January 16, 2020 Technical Issues

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EA_Cade replied to Big problem

Hi @d7oomdh2121,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Bellarabi challenge not workinf

Hi @Gunnerpack,If your game session is interrupted you won't progress any challenges you may have completed in that game session. -EA Cade

5:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Banned on Fifa

Hi @Awsomefalls567,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade

4:00 pm, June 9, 2020 Technical Issues

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EA_Cade replied to Banned from transfer market

Hi @zazhensna, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Banned for nothing !!! (Case 61529373)

Hi @rossonerox21,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Banned club for clubname, can I change it after the ban?

Hi @JelleReus11,Your club name will be changed for you when you reconnect. You will not be able to change it again afterwards. -EA_Cade ..

4:00 pm, January 16, 2020 Technical Issues

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EA_Cade replied to Banned by mistake & Nothing in MY CASES

Hi @woshieayeye,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ.When you Email the Terms of Service team, t..

2:30 pm, December 6, 2019 Technical Issues

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EA_Cade replied to Banned Account

Hi @patelvis21,Your case is with the Terms of Service team at the moment, they'll reach out to you once they complete their investigation. -EA Cade

6:00 pm, June 20, 2020 Technical Issues

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EA_Cade replied to Banned

Hi @philkeel, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

3:00 pm, December 4, 2019 Technical Issues

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EA_Cade replied to Ban transfer market

Hi @raducy23,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

2:00 pm, June 24, 2020 Technical Issues

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EA_Cade replied to Ban for club name

@HannaBanana534 Once the ban expires you'll be prompted to change your club name then you'll be able to play again as normal with your current club and rewards. -EA Cade ..

10:00 pm, April 26, 2020 Technical Issues

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EA_Cade replied to Ban Length

Hi @Joshiemw,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

10:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Arango

Hi @elchikitovivas,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread

3:00 pm, April 17, 2020 Technical Issues

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EA_Cade replied to An error occurred download the fut squad updat

Hi @prath11,Sorry to hear it. What have you tried so far? -EA Cade

7:00 pm, June 26, 2020 Technical Issues

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EA_Cade replied to Always getting disconnected on pc in rivas

Hi @WackoBracelet85,Sorry for the delay. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-ba..

6:00 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Always getting disconnected from Squad Battles.

Hi @iBruuuH,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connecti..

6:30 pm, January 16, 2020 Technical Issues

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EA_Cade replied to Ajax juventus SBC not working

Hi @ZMitchxll,Can you get us a screenshot please? -EA Cade

8:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Age Restriction?

Hi @Flavianski24,I'm not showing anything that would be blocking you from playing account wise.Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear ..

5:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to After bidding at price 9x.000, I lost 994.000 coins for Eden Hazard OTW

Hi @cubi92qn,We have never been able to replicate an issue with the companion or web app bidding or listing an item for a price other than it was set at by the user. If there were a bug with the trans..

2:00 pm, June 10, 2020 Technical Issues

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EA_Cade replied to Activating German in FIFA 20 in North America

Hi @kingfisher1325,You'll have the language options made available in your region, as you're in Canada you'll not have German available. -EA Cade

4:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Account hacked. Please help

Hi @steam-speedy022,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, April 14, 2020 Technical Issues

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EA_Cade replied to Account hacked, 10 million coin team gone, Slow response time on Origin

Hi @Klak1nn,What do you mean by "Someone at EA warned me that my account was getting hacked and exchanged e-mails with me"?Are you saying that we reached out to you before you contacted us via the hel..

5:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Account hacked now banned

Hi @OMGItsEnvyyy,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Account hacked by emltmp.com

Hi @VinnySteinburg,The webform you've filled out is the only way to establish ownership of an account if you don't have access to its registered email address. If you cannot sufficiently prove your ac..

3:30 pm, June 9, 2020 Technical Issues

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EA_Cade replied to Account got hacked. Lost 1.3 million coins.

Hi @svetlqka13,You'll need to contact support at http://bit.ly/EA_Contact_Us via Chat or Phone on this one as the advisor advised you to do. -EA Cade

9:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to Account got Hacked... lost 650k Please Help

Hi @BronzyApollo0,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Account disabled

Hi @gerysson98,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

6:00 pm, June 19, 2020 Technical Issues

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EA_Cade replied to Account Suspended

Hi @ggrddggbgfbgfvb,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

6:00 pm, June 5, 2020 Technical Issues

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EA_Cade replied to Account Merged

Hi @Blue-M00N-City,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..

11:00 pm, November 19, 2019 Technical Issues

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EA_Cade replied to Account Hacked and all my players sold - Support can't support me

Hi @linas21,I'm sorry that this happened to you, unfortunately it appears that when you resumed your case the advisor you spoke with didn't see that it was already escalated to the missing items team ..

10:00 pm, April 30, 2020 Technical Issues

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EA_Cade replied to Accidently listened tots son through the lag

Hi @roeldekkers3,That's not something we offer assistance with I'm afraid. -EA Cade

7:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Accidentally sold player

Hi @jlavs10,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer market w..

9:30 pm, December 6, 2019 Technical Issues

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EA_Cade replied to Accidentally discarded fut champions card aguero

Hi @rickk0172,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, January 22, 2020 Technical Issues

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EA_Cade replied to Accidental SBC Submission

@KronosTheG Sorry to be the bearer of bad news. Due to the fact that there are multiple messages in game on being sure and aware that you'll lose the content in the SBC submission we no longer offer ..

6:00 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Accessing EA Servers via Fifa 20

Hi @jamiedrfc,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

6:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to AI offensive is not making runs

Hi @radukleo,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

3:01 am, June 2, 2020 Technical Issues

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EA_Cade replied to ACCIDENTAL SOLD

Hi @MattiPrivitera95,Sorry if you were directed here for this but if you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist..

11:00 pm, November 19, 2019 Technical Issues

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EA_Cade replied to ?

Hi @Stratos1401,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. ..

5:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to 5th in a row squad battle disconnect

Hi @Unluckyman22,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

6:30 pm, April 21, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.