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EA_Darko replied to My opponent Disconnects I LOOSE THE GAMEEEE!!!

Hey @li-nsenity it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.c..

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to My fifa 20 got stuck in intro

Hey @sami_sanak can I ask on what platform you are seeing this issue and have you tried anything yourself to fix the issue?   The more info we have the better we can help. Darko

1:00 pm, March 26, 2020 Technical Issues

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EA_Darko replied to My disc won't install / read the game

Hey @Darraghsproject if every other disc is working fine in your console and you went through the troubleshooting steps for your issue then I would imagine that the disc is the issue. Have y..

7:30 am, April 1, 2020 Technical Issues

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EA_Darko replied to My conn

If you are playing on a modern TV @callummcfc96 you need to ensure that all post-processing features are disabled and that you are playing on game mode.   Modern TVs have any number of ..

4:30 pm, December 20, 2019 Technical Issues

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EA_Darko replied to My accaunt was hacked

Hey @kinder_Jaje69 if you spoke with our live support team and your case is being looked at then the best thing to do is to give the team time to respond. Darko

1:00 pm, March 26, 2020 Technical Issues

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EA_Darko replied to My EA account has link in a wrong user in PS4 how can i change it.

Hey @BenjarongP for account issues such as this you will need to speak with one of our chat support advisers who will be able to advise you further.    You can contact our liv..

3:30 pm, April 19, 2020 Technical Issues

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EA_Darko replied to More than 5M coins removed and account flagged

You will need to speak to our Terms of Service team @Benlafqih.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-su..

1:00 pm, March 20, 2020 Technical Issues

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EA_Darko replied to Mobile App glitch caused me to min list an icon.

Sorry to say @noah_mully1 but there is nothing that we can do in instances of accidental bids, listing or submissions. We are unable to return the item or reverse the action.Darko

2:30 pm, February 27, 2020 Technical Issues

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EA_Darko replied to Missing players and coins

Sorry if you were misinformed @Spirit_Spacey but for any missing item claims you will need to speak with one of our phone or chat support advisers who will be able to advise y..

3:00 pm, January 14, 2020 Technical Issues

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EA_Darko replied to Missing content players were sold but i never sold them lost all my coins

Hey @yas_653 you will need to speak with one of our chat support advisers who will be able to advise you further.    You can contact our live support at help.ea.com. ..

1:00 pm, April 16, 2020 Technical Issues

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EA_Darko replied to Missing 2200 Fifa points

Hey @KingUgas if you are missing content then you will need to speak with one of our phone or chat support advisers who will be able to advise you further.    It's b..

4:30 pm, January 21, 2020 Technical Issues

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EA_Darko replied to Market still BLOCKED.

Hey @Shork16 in order to unlock the transfer market you need to explore all aspects of FUT.   It is not possible for us to unlock it for you. Darko

4:30 pm, January 22, 2020 Technical Issues

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EA_Darko replied to Low FPS in FIFA 20 low GPU usage

Hey @DerTitanOlliKahn let's start by grabbing a DxDiag so that we can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/   Once I have tha..

10:00 am, January 22, 2020 Technical Issues

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EA_Darko replied to Lost packs

Hey @Acazzz07 for any missing items you will need to speak with one of our chat support advisers who will be able to advise you further.    You can contact our live support at..

1:30 pm, April 8, 2020 Technical Issues

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EA_Darko replied to Lost game in draft

It sounds like you may be having issues with your connection @Wqid507Zz. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/f..

2:30 pm, January 21, 2020 Technical Issues

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EA_Darko replied to Login verification wrong email fifa20

Hey @jongalmf if you do not have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea..

1:30 pm, April 30, 2020 Technical Issues

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EA_Darko replied to Login Verification!!!

Hey @DEESPURS20 if you do not have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.co..

1:30 pm, April 8, 2020 Technical Issues

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EA_Darko replied to Language issue Fifa 20

Hey @Taisels_ language options will be dependent on your geographical location, your console and where the game was purchased from.    Can I ask where you are located and where you..

4:00 pm, December 9, 2019 Technical Issues

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EA_Darko replied to Laggy and unresponsive gameplay

If you are playing on a modern TV @Allexyhno you need to ensure that all post-processing features are disabled and that you are playing on game mode.   Modern TVs have any number o..

12:30 pm, March 14, 2020 Technical Issues

NCasy
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EA_Darko replied to Lagging

If you are playing on a modern TV @jadams888 then you need to ensure that all post-processing features are disabled and that you are playing on game mode.   Modern TVs have any number o..

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to Kicked out of game

Hey all if you are seeing an issue with being kicked from your game then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/h..

4:00 pm, April 27, 2020 Technical Issues

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EA_Darko replied to Kicked me out off the game after it was finished

Hey @Aye_ITS_Jaime99 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/  ..

1:00 pm, March 26, 2020 Technical Issues

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EA_Darko replied to Is this input lag? Any way to make this better?

Hey @jsmlee1207 as you are playing on a modern TV you need to ensure that alongside game mode you also have all post-processing features are disabled.   Modern TVs have any number ..

4:30 pm, January 13, 2020 Technical Issues

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EA_Darko replied to Is it possible to get divison rivals points back?

It sounds like you may be having issues with your connection @ventus1206. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/..

10:30 am, March 27, 2020 Technical Issues

Fawqo
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EA_Darko replied to Input Lag in menus + ingame

If you are playing on a modern TV @r1zhy then you need to ensure that all post-processing features are disabled and that you are playing on game mode.   Modern TVs have any number of be..

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to Innocent van

If you have a ban on your account @broodlee1 then you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/en-us..

5:00 pm, January 20, 2020 Technical Issues

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EA_Darko replied to I'm being disconnected during the division rivals match

Hey @borginhos14  I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ &nb..

4:00 pm, April 19, 2020 Technical Issues

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EA_Darko replied to I quick sell (Sergio Ramos , Lenglet , Ter Stegen), and I want to recover them

Hey @KOR_hanjungkim there is nothing that we can do in cases of accidental bids, listings, submissions or sells. We cannot return the item or reverse the action.Darko

4:30 pm, December 19, 2019 Technical Issues

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EA_Darko replied to I lost my connection due to your issues with ea servers and it costs me 2 wins

Hey @patrix311 if you continue to see issues with connection then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-u..

12:30 pm, March 3, 2020 Technical Issues

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EA_Darko replied to I cant play a match on fifa 20 keep losing connection to the EA servers

Hey all, from your posts it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.co..

4:30 pm, January 28, 2020 Technical Issues

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EA_Darko replied to I bought a player on the transfer market and they are missing

Hey @max_hannah04 have you check your unassigned pile and club for the item?   If you cannot locate the item then you will need to speak with one of our chat support advisers who w..

1:30 pm, April 16, 2020 Technical Issues

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EA_Darko replied to I am banned, but why, if I play always fair

You will need to speak to our Terms of Service team for any ban @lietuvaever.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-abou..

4:00 pm, April 27, 2020 Technical Issues

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EA_Darko replied to I accidentally submitted my icon swaps players into an SBC

I'm sorry to say @adr567631 but there is nothing that we can do in instances of accidental bids, listings or submissions.   We are not able to return the item or reverse the action.Darko

4:30 pm, November 26, 2019 Technical Issues

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EA_Darko replied to I QUIT FUT

Hey @hamidzaibullah if you have any questions relating to a TOS sanction then you will need to speak to our Terms of Service team as they are the only ones who can discuss a TOS sanction or ban w..

2:00 pm, November 28, 2019 Technical Issues

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EA_Darko replied to Huge delay since friday,its unbplayeble.

Hey @dzenys95 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/   It'll..

4:00 pm, April 27, 2020 Technical Issues

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EA_Darko replied to How long does it take for a cases like this to take

In order to access that transfer market @jackizzle93 you will need to continue exploring all aspects of FUT. The only way that you can open it is by continuing to play the game.   Darko..

1:00 pm, December 6, 2019 Technical Issues

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EA_Darko replied to How do I

Hey @mccreiks if you believe that your account was compromised then you will need to speak with one of our phone or chat support advisers who will be able to advise you further.&nb..

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to How come it kicks me out of a fut champs game and i get the loss

It sounds like you may be having issues with your connection @Hichboy13. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/h..

11:30 am, April 6, 2020 Technical Issues

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EA_Darko replied to How can I report EA staff's conduct and unhelpfulness?

If you wish to make a complaint then you will need to speak with one of our phone or chat support advisers who will be able to advise you further.    You can contact our live ..

2:30 pm, November 29, 2019 Technical Issues

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EA_Darko replied to Ho

Hey @FlauntyBear32 you can find the steps to link your EA and Twitch accounts here: https://help.ea.com/en-us/help/fifa/ea-sports-fifa-and-twitch/   Darko ..

2:00 pm, February 18, 2020 Technical Issues

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EA_Darko replied to Highly Unsatisfied with my game

It sounds like you may be having issues with your connection @hsasaki5. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..

1:30 pm, April 8, 2020 Technical Issues

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EA_Darko replied to Help Please

Hey @Aiden_wave if there is a ban on your account then you will need to speak to our Terms of Service team and explain the situation to them.   The process to contact our ToS team can b..

2:30 pm, December 10, 2019 Technical Issues

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EA_Darko replied to Hacker stole all my coins

Hey @Sayn_n1 we are unable to assist with account-based issues on AHQ and as such if you are having an account or billing issue then you will need to speak with one of our phone or..

4:30 pm, November 29, 2019 Technical Issues

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EA_Darko replied to Hacked account

Hey @matty31289 the best thing to do is to speak with one of our chat support advisers who will be able to advise you further.    You can contact our live support at help..

1:30 pm, April 16, 2020 Technical Issues

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EA_Darko replied to Hacked FIFA20 account

Hey @CopiousBear74 for any account-based issue you will need to speak with one of our chat support advisers who will be able to advise you further.   You can contact our live suppo..

1:00 pm, July 1, 2020 Technical Issues

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EA_Darko replied to Hacked

Hey @Samjosh01 for any issues with missing items you will need to speak with one of our phone or chat support advisers who will be able to advise you further.    You can ..

12:30 pm, January 31, 2020 Technical Issues

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EA_Darko replied to Green lights on the main menu and error ce-34878-0 (ps4)

Hey @Telkiesky6 this error is a PS4 error to say that the software crashed, best thing to do is to try the following steps:   Restart your console: Turn off your console and then turn it ba..

1:30 pm, April 8, 2020 Technical Issues

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EA_Darko replied to Got an achivement from another player?

That's an odd one @RobRokk. Can I ask on what platform did this occur?   Darko

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to Glitchy screen

Hey @BenGrigg5 I am locking this thread as there is no need for you to have multiple threads on the same issue.   As I advised you previously, we would need to see the full Trace Route ..

3:30 pm, December 24, 2019 Technical Issues

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EA_Darko replied to Getting driver crashes when cheaters are losing

Hey @PMAlex280794 is the error you are seeing related to DXGI_ERROR_DEVICE_REMOVED. If so this error is one relating to your GPU and no tin fact FIFA, the best thing to do is a clean install..

7:00 am, April 21, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.