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OkEpt
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EA_Darko replied to Tranfe

Hey @Emrelzr53 if the transfer market is locked then the only way to unlock it is by continuing to play and explore all aspects of FUT. It is not possible for us or anyone else to unlock it ..

2:30 pm, November 17, 2019 Technical Issues

BhH1I
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EA_Darko replied to Trace Report. What does it mean?

Hey @BenGrigg5 those speed tests don't really help in diagnosing issues. A speed test is one done on optimal settings and are not treflcivetive of actual bandwidth use.     For exa..

2:30 pm, December 12, 2019 Technical Issues

vLM1k
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EA_Darko replied to There is a target stability bug for free-kick on joystick

Sorry to hear that you are having issues @Gbenga_mix.   Can I ask, with which game are you having the issue?   Darko

7:00 am, November 12, 2019 Technical Issues

0SUYT
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EA_Darko replied to The game stops during the save - SAVE IS FAILED

Sorry to say @kepinho22 but if your save file is corrupt then there is nothing that we can do to retrieve it.   What is the exact error message that you are seeing when this occurs? &nb..

5:00 pm, March 13, 2020 Technical Issues

ZtVA6
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EA_Darko replied to The ea servers ar unable to process my request fifa 20

Hey @basos19 for connection issues I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshootin..

6:00 am, April 12, 2020 Technical Issues

KcJbf
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EA_Darko replied to The Match speed is too fast

Hey @SkilledHatrick I'm not seeing any other issues relating to this, to start with I would suggest taking a look at our Connection troubleshooting steps which you can find here: https:..

1:30 pm, April 30, 2020 Technical Issues

zyLiR
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EA_Darko replied to The EA servers are unable to process you request FIFA 20

Hey @Br6mn3ja it like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..

6:00 am, April 12, 2020 Technical Issues

wlGXZ
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EA_Darko replied to TOTW sbc compensation

Hey @gospodin991 if you are have not received an item back that was promised then the best thing to do is to speak with one of our phone or chat support advisers who will be able t..

2:00 pm, November 28, 2019 Technical Issues

x8BkU
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EA_Darko replied to TOS team

Hey @fcf13 the process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/   Click Contact usat the t..

5:00 pm, December 16, 2019 Technical Issues

usr1d
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EA_Darko replied to THIS GAME IS A DISASTER

It sounds like you may be having issues with your connection @Lacikeistimeless. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/..

5:00 pm, April 29, 2020 Technical Issues

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EA_Darko replied to Submitting SBC

Hey @ActualGB would it be possible to share the full error message as you are seeing it?   Generally, these error messages contain information that lets us narrow down the cause of the ..

4:30 pm, November 13, 2019 Technical Issues

AacD7
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EA_Darko replied to Stuck in loading screen on fifa 20

Hey @jakehotspur01 can I ask on what platform are you seeing this issue? Do you need to force close the game in order to exit out? Darko

1:30 pm, January 15, 2020 Technical Issues

jJryg
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EA_Darko replied to Squad battle disconnects

Hey all if you are having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-trou..

2:30 pm, November 28, 2019 Technical Issues

6OEmj
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EA_Darko replied to Something is SERIOUSLY wrong

It sounds like you may be having issues with your connection @BenGrigg5. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/f..

5:00 pm, December 11, 2019 Technical Issues

yfnd6
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EA_Darko replied to Slow gameplay delay reaction

If you are playing on a modern TV @Hustler1985 you need to ensure that all post-processing features are disabled and that you are playing on game mode.   Modern TVs have any number of b..

2:00 pm, December 12, 2019 Technical Issues

M5UwJ
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EA_Darko replied to Slow gameplay

Hey all, if you are playing on a modern TV you need to ensure that all post-processing features are disabled and that you are playing on game mode.   Modern TVs have any number of bells and ..

1:30 pm, April 8, 2020 Technical Issues

Klhgf
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EA_Darko replied to Servers

Hey @marcelleno can you let me know what error message you are receiving?   The more info we have the better we can help but if you are having issues with your connection I would s..

4:30 pm, November 13, 2019 Technical Issues

aQL2n
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EA_Darko replied to Server problem

Hey @S1mb4HM and @leroykevin from your posts it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can..

5:00 pm, January 14, 2020 Technical Issues

ar5MS
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EA_Darko replied to Serious Button & Gameplay Delay’s

If you are playing on a modern TV @LOZZA7312 you need to ensure that all post-processing features are disabled and that you are playing on game mode.   Modern TVs have any number of bel..

4:00 pm, April 27, 2020 Technical Issues

BeKIN
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EA_Darko replied to Selling player for wrong amount

Sorry to say @M4cca80 but there is nothing that we can do in instances of accidental bids, listings or submissions.We are not able to reverse the action or return the item.Darko

4:30 pm, November 26, 2019 Technical Issues

XB2E1
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EA_Darko replied to SHAME ON YOU EA- BAD SERVER (LAG and DISCONNECTION on FUT 20)

It sounds like you may be having issues with your connection @x0EbliSx0. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/f..

4:00 pm, November 13, 2019 Technical Issues

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EA_Darko replied to SBC expired early

Sorry to say @cian010 but if you missed the deadline to submit the SBC then there is nothing that we can do to change this. We are not able to extend the deadline or offer it again.Darko

2:00 pm, December 24, 2019 Technical Issues

bNg81
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EA_Darko replied to SBC

Hey @ZxIISONIC69 can I ask, to which SBC are you referring?   Do you see an error message of any kind?   The more info we have the better we can help.Darko

2:30 pm, November 28, 2019 Technical Issues

6UOcz
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EA_Darko replied to Ps 2 controller problem when i use x360ce

Hey @zoteni the PS2 controller is not a supported input method for FIFA 20.   The best thing you can do is check to see if any other users who are using the same software as you have fo..

4:00 pm, November 13, 2019 Technical Issues

LElhO
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EA_Darko replied to Problem with Login, lost Emailaccount

Hey @LosVince if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.c..

2:30 pm, November 29, 2019 Technical Issues

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EA_Darko replied to Problem with Game Lag delay and game mechanic and usseles support

Hey @CrazyFerasBG when posting on AHQ we would ask that you keep it polite.   If you are playing on a modern TV you need to ensure that all post-processing features are disabled and tha..

12:30 pm, April 3, 2020 Technical Issues

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EA_Darko replied to Problem playing with a friend

Hey @LFRMartins99 generally if you can play with some friends but not others then it can be something as simple as a NAT issue. Can you and your friends who can't play together all check you..

9:00 am, March 20, 2020 Technical Issues

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EA_Darko replied to Problem icon swap

It sounds like you may be having issues with your connection @gianky921003. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..

4:30 pm, November 13, 2019 Technical Issues

ONIMU
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EA_Darko replied to Please ban the PC Squad Battles cheaters!

Hey @NeXTA111 if you are in game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/   W..

2:30 pm, February 28, 2020 Technical Issues

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EA_Darko replied to Players disappeared after update

Hey @Haukur94 if you are missing items then you will need to speak with one of our phone or chat support advisers who will be able to advise you further.    You can conta..

4:30 pm, January 22, 2020 Technical Issues

4GrxO
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EA_Darko replied to Player gone

Hey @KillCommanderr if you are missing items then I would suggest that you speak with one of our phone or chat support advisers who will be able to advise you further.   ..

4:30 pm, January 16, 2020 Technical Issues

GMQTn
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EA_Darko replied to Player disappears

Hey @bar54612 can you check your unassigned pile to see if the item is there?   If not and you are unable to find it then you will need to speak with one of our phone or ..

4:30 pm, November 13, 2019 Technical Issues

PSAe7
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EA_Darko replied to Personal setting 1 problem fifa 20

Hey @takeaw when you see the error about Personal Settings Failed to load, the best thing to try is to go to Customize - Profile - Delete and deleting the current Settings files. Once done launch..

9:00 pm, November 27, 2019 Technical Issues

4jFS5
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EA_Darko replied to Permanent Transfer market ban FIFA 20

Hey all, if you have a sanction or ban on your account then you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/..

4:30 pm, November 26, 2019 Technical Issues

WtcE7
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EA_Darko replied to PSN account eligibility

Hey @prince_shane12 have you ensured that your PS+ is up to date and that you have no restrictions on your account.   Are you seeing an issue with all aspects of the game or just certai..

4:00 pm, April 27, 2020 Technical Issues

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EA_Darko replied to PS4 - child account - online play

Hey @ubergeeksov can you share the exact error message that you are seeing?   Does the account have PS+ on it or the primary account on the console have it? Darko

5:00 pm, March 24, 2020 Technical Issues

RPEvu
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EA_Darko replied to PLEASE GIVE MY COINS BACK!

Sorry to say @Tayler-Plays2 but there is nothing that we can do for accidental bids, listings or submissions. We are unable to return your coins or reverse the action. Darko

1:30 pm, April 8, 2020 Technical Issues

P89NK
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EA_Darko replied to Origin email

Hey @KeanuR-04 if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://hel..

2:00 pm, November 28, 2019 Technical Issues

gIKya
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EA_Darko replied to Opponents quitting but still receiving the loss

If you are receiving a loss @cmoura123 then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troub..

1:00 pm, March 14, 2020 Technical Issues

9iW5c
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EA_Darko replied to Opponents disconnects after scoring

Hey all for the issue that you are seeing I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-b..

4:30 pm, November 13, 2019 Technical Issues

0Ocur
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EA_Darko replied to Online friendlies not working - Co-Op seasons working fine.. same friend!

Hey @A7mad218 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/   Can y..

1:30 pm, April 30, 2020 Technical Issues

iB7yq
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EA_Darko replied to Online Draft unplayable on PC

It sounds like you may be having issues with your connection @Efun116. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..

11:30 pm, May 31, 2020 Technical Issues

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EA_Darko replied to Not getting security code in my email on

Hey @xxxHeimdallxx is the code being sent by Twitch or EA?   Do you have the option to specify where the code is delivered, if so can you try and use SMS?   Darko

1:55 am, November 11, 2019 Ultimate Team General Discussion

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EA_Darko replied to Not getting security code in my email

Hey @xxxHeimdallxx is the code being sent by Twitch or EA?   Do you have the option to specify where the code is delivered, if so can you try and use SMS?   Darko

2:13 am, November 11, 2019 Technical Issues

8MnvP
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EA_Darko replied to Not getting free packs

Hey @Williamtinsle last week was the final week of packs. If you purchased the game on launch and registered for your packs then you would have received them all with the final packs being d..

1:30 pm, December 11, 2019 Technical Issues

F2vPq
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EA_Darko replied to No access to fifa 20 fut web app transfer market.

Hey @Haitianuno and @omarisssa, if you have not received access to the transfer market yet then you will need to continue playing and exploring all aspects of FUT.   It is not poss..

4:30 pm, November 13, 2019 Technical Issues

fBGKs
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EA_Darko replied to No Opponents Found

Hey @d27rK on what platform are you seeing this issue?   I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..

1:00 pm, March 14, 2020 Technical Issues

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EA_Darko replied to New player faces

Hey @JOSUE0720 have you ensured that your game is fully up to date? Do you have any example of any players who you believe should have had updates but you are not seeing?Darko

4:00 pm, November 13, 2019 Technical Issues

VT294
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EA_Darko replied to New equipment. Trace Reports done.... it’s still the same.

Hey @BenGrigg5 can you share your UO Trace, Path Ping or Trace Route with us so that we can take a look at your connection? Darko

4:30 pm, December 19, 2019 Technical Issues

1AJ4k
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EA_Darko replied to New account - more than 120 games played. Web app still locked

Hey @Prftrm, in order to unlock the transfer market you will need to explore all aspects of FIFA. There is no other way to gain access. Darko

5:00 pm, February 7, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.