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EA_Aljo replied to Voucher Code Fifa 20 redeemed

Hi there, @petrovicn98.   What system did you get the code for and where did you get the code from? Thanks!

4:30 pm, March 24, 2020 Technical Issues

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EA_Aljo replied to Van dijk missing

Hi there, @MarcdeWit1983.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Th..

3:00 pm, March 24, 2020 Technical Issues

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EA_Aljo replied to Uncontrollable

Hi there, @bigGucciso5a300.   It's possible this is connection related. We should go through some troubleshooting. First, are you on a wired or wireless connection?

6:30 pm, March 30, 2020 Technical Issues

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EA_Aljo replied to Unban

Hi there, @SnorleXx_1800.   Please see this article for help with banned accounts. Thanks!

6:00 pm, May 4, 2020 Technical Issues

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EA_Aljo replied to Unable to play/complete fut champs fixtures

Hi there, @jamez7784.   Was this just happening this last weekend or do you disconnect/lag more frequently? Also, do you play on a wired or wireless connection? Thanks!

6:30 pm, March 2, 2020 Technical Issues

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EA_Aljo replied to Unable to get companion confirmation mail

Hi there, @matsupikachu.   Did you check your spam/junk folders? Sometimes it ends up there. Also, if you use gmail, check the Promotions tab. If you're still not able to find it, try contac..

5:30 pm, April 24, 2020 Technical Issues

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EA_Aljo replied to Unable to connect to the servers FIFA

Hi there, @Lucawarren3.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them c..

3:30 pm, March 18, 2020 Technical Issues

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EA_Aljo replied to Unable to connect to Ultimate Team in FIFA20

Hi there, @jujubeefrtwin   Your UO Trace is showing some very high worst ping times. That can cause you to lag and disconnect, but you should still be able to connect to FUT. I'd like you to..

3:30 pm, April 23, 2020 Technical Issues

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EA_Aljo replied to Unable to connect to FUT

Hi there, @kaboomer69.   Are you getting this message when you just try to load into FUT? If so, try deleting the Online Squads file from Customize > Profile > Delete. Let's see if tha..

7:30 pm, January 13, 2020 Technical Issues

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EA_Aljo replied to Unable to connect to FIFA20 Ultimate Team

Hi there, @mudden-axel.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them c..

9:30 pm, April 1, 2020 Technical Issues

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EA_Aljo replied to Unable to connect to EA Servers at this time

Hi there, @Pro_Gamer_Akram.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let th..

5:00 pm, June 25, 2020 Technical Issues

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EA_Aljo replied to Unable to connect fifa 20

Hi there, @trickymb.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..

6:00 pm, April 6, 2020 Technical Issues

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EA_Aljo replied to Unable to Connect to EA Server

Hi there, @AllyAlberto    What system are you playing on? We'll go through some troubleshooting. Thanks!

9:00 pm, December 30, 2019 Technical Issues

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EA_Aljo replied to Ultimate team crashes at startup

Hello, @creazy85    Are you still having trouble loading into FUT or did closing the app and starting over get you back in?

5:00 pm, December 18, 2019 Technical Issues

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EA_Aljo replied to Ultimate Friendlies Error

Hello, @Player_cho9ahm1.   UPnP is something that should be enabled. This helps manage the devices connected to your network. Usually, when you can't play online friendlies it means your NAT..

5:30 pm, March 26, 2020 Technical Issues

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EA_Aljo replied to TransferMarket web app

Hi there, @Ramiro32cabj.   Just keep playing and eventually the market will unlock. Make sure you are completing games and not quitting early. Those won't count. You also should try playing ..

5:00 pm, February 25, 2020 Technical Issues

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EA_Aljo replied to Transfer market not granted

Hello, @jason2053.   If you're seeing a message that says to keep playing, that's what you need to do. Just keep at it and eventually it will unlock. Make sure you're fully completing games ..

9:00 pm, January 6, 2020 Technical Issues

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EA_Aljo replied to Transfer market locked on web app after playing 40 games

Hi there, @OnikFUT.   Just keep playing and eventually the market will unlock. Make sure you are completing games and not quitting early. Those won't count. You also should try playing each ..

10:00 pm, July 2, 2020 Technical Issues

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EA_Aljo replied to Transfer market error

Hi there, @duday82.   Have you also tried moving them using your console instead of the app?

9:00 pm, February 3, 2020 Technical Issues

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EA_Aljo replied to Transfer market companion app

Hi there, @jaideng04.   Are you seeing a message that you need to keep playing in order to unlock the market on the companion app?

8:30 pm, April 14, 2020 Technical Issues

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EA_Aljo replied to Transfer market

Hi there, @Heyyybrother124.   Just keep playing and eventually the market will unlock. Make sure you are completing games and not quitting early. Those won't count. You also should try playi..

7:30 pm, February 18, 2020 Technical Issues

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EA_Aljo replied to Trace report etc..

@BenGrigg5    Can you run the UOTrace again, but this time use the utility we provide here: http://bit.ly/ConnectivityBTS? The one you provided looks like there's a problem with the sec..

8:30 pm, December 16, 2019 Technical Issues

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EA_Aljo replied to This is seriously broken

Hi there, @kamalwolz.   I'm really sorry for all the frustration. If you're experiencing lag and disconnects, we can go through some troubleshooting to see if there are any issues. First, ar..

5:30 pm, March 9, 2020 Technical Issues

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EA_Aljo replied to There was an error communicating with the Fifa ultimate team servers. Please try

Hi there, @valfranses.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..

6:00 pm, March 30, 2020 Technical Issues

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EA_Aljo replied to Terrible game play

Hello, @dazzlerc85    Can you give us some more details? Also, if possible, some video would really help. It's hard to understand exactly what the issue is. Thanks!

3:00 pm, February 7, 2020 Technical Issues

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EA_Aljo replied to Technical i

Hi there, @sifunr1.   I'll try to help with this. What happens when you try to connect to FUT?

3:30 pm, June 17, 2020 Technical Issues

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EA_Aljo replied to Summer Heat Objectives not completing for Mendy and Fernandes.

Hi there, @k3at1n.   I'll try to help figure out why you keep disconnecting. First, are you on a wired or wireless connection? Also, what system are you playing on?

7:00 pm, June 27, 2020 Technical Issues

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EA_Aljo replied to Sudden internet disconnection

Hi there, @zubz_87.   We should go through some connection troubleshooting to find out why this is happening. It sounds like you're on a wired connection, but I want to be sure. Your console..

6:30 pm, May 5, 2020 Technical Issues

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EA_Aljo replied to Stupid sbc

Hi there, @Nicomunozzz123.   If someone has compromised your account, please open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll try to help wi..

6:30 pm, February 18, 2020 Technical Issues

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EA_Aljo replied to Still no access to transfer market after 1100 games

Hi there, @tonym1967.   Just keep playing and eventually the market will unlock. Make sure you are completing games and not quitting early. Those won't count. You also should try playing eac..

6:00 pm, February 24, 2020 Technical Issues

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EA_Aljo replied to Still can’t access Transfer Market on Companion App??

Hi there, @AndrewM1998.   Just keep playing and eventually the market will unlock. Make sure you are completing games and not quitting early. Those won't count. You also should try playing e..

8:00 pm, March 3, 2020 Technical Issues

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EA_Aljo replied to Still banned on FIFA, no answer from EA or TOS Team

Hello, @iBruuuH.   When did you submit the dispute? It can take several days to get a response.

10:30 pm, January 6, 2020 Technical Issues

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EA_Aljo replied to Still Banned On FIFA 20 - TOS TEAM

Hello, @iBruuuH.   When did you submit the dispute? It can take several days to get a response.

4:00 pm, January 7, 2020 Technical Issues

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EA_Aljo replied to Squad battles

Hi there, @AWILKINS2011.   Did this just recently start happening or have you always had a problem with disconnecting from matches? Also, are you on a wired or wireless connection?

6:30 pm, January 27, 2020 Technical Issues

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EA_Aljo replied to Squad battle issues

@Goon_Squad_CE0    Hi there. This is an issue we're currently investigating, but we also may be able to resolve it. Let's go through some basic troubleshooting first. Has it been a whil..

6:30 pm, March 31, 2020 Technical Issues

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EA_Aljo replied to Someone Hacked my Fifa 20 account

Hi there, @nitinsoma.   Please see this article for help with hacked accounts: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now. Thanks..

4:00 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to Sokratis lost

Hi there, @shresth17.   If you're saying you purchased a player from the Transfer Market and he's now missing, try restarting FUT and see if he shows up. If he still doesn't, open a case wit..

10:30 pm, December 9, 2019 Technical Issues

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EA_Aljo replied to Slow, delayed, laggy gameplay.

Hi there, @oaaron8.   Let's see if we can find out why you keep lagging. Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO..

6:30 pm, April 20, 2020 Technical Issues

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EA_Aljo replied to Slow slower slowesr

Hi there, @marino973.   What system are you playing on? Also, are you on a wired or wireless connection?

6:30 pm, February 6, 2020 Technical Issues

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EA_Aljo replied to Slow gameplay

Hi there, @anasameen84.   Your trace mostly looks good. There's one server with a high ping time though so it would be good to run this again to see if you get the same results. Also, do you..

5:00 pm, March 2, 2020 Technical Issues

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EA_Aljo replied to Servers not letting me join game

Hi there, @highbury04.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..

4:00 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to Servers

Hello, @corbanroxx    Let's see if we can find out what's happening. First, what system are you playing on? Also, are you on a wired or wireless connection?

6:00 pm, January 2, 2020 Technical Issues

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EA_Aljo replied to Server disconnects after every FUT champions game

Hi there, @3badee10    Are you also disconnecting in other modes or does this only happen during FUT Champions matches?

10:00 pm, June 30, 2020 Technical Issues

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EA_Aljo replied to Serevers and connection are trash

Hi there, @dracksd.   I'm sorry for all the frustration. Can you give me some more details? Are you lagging and/or disconnecting a lot? If so, I'd be happy to go through some troubleshooting..

7:00 pm, March 9, 2020 Technical Issues

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EA_Aljo replied to Sbc issue when sending

Hi there, @jjgamer11YT    Are you trying to submit this on the companion app or is it happening on your console?

6:00 pm, April 28, 2020 Technical Issues

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EA_Aljo replied to Same problem

Hi there, @BOWD3N1991.   Let's see if we can find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, has it been a while since you power cycled your equi..

6:00 pm, February 24, 2020 Technical Issues

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EA_Aljo replied to STILL KEEP DISCONNECTING ME!!!

Hi there, @Lacikeistimeless.   When you get to the 9th hop, there's a very big worst ping spike. It's possible that is due to the distance you are from the server you're pinging. What countr..

4:30 pm, April 28, 2020 Technical Issues

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EA_Aljo replied to SERVER PC

Hi there, @samet616128,   It sounds like you're playing on PC. I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC..

4:00 pm, January 14, 2020 Technical Issues

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EA_Aljo replied to SBC submit = game crashes

Hi there, @bejdynand0.   I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..

6:30 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to Rivals disconnection!!

Hi there, @Mimipearce84.   I'll try to help figure out why you're disconnecting. How often is that happening? Also, are you on a wired or wireless connection? Thanks!

6:30 pm, June 17, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.