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EA_Cade replied to Accidental SBC Submission
@KronosTheG Sorry to be the bearer of bad news. Due to the fact that there are multiple messages in game on being sure and aware that you'll lose the content in the SBC submission we no longer offer ..
6:00 pm, February 11, 2020 Technical Issues
EA_Cade replied to Accessing EA Servers via Fifa 20
Hi @jamiedrfc,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
6:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to Access denied on web app
Hi @Roberooo,Sorry for the delay, still happening? -EA_Cade
6:30 pm, November 21, 2019 Technical Issues
EA_Cade replied to Acc deleted
Hi @To_Da_25ef,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
4:00 pm, November 30, 2019 Technical Issues
EA_Cade replied to Acc Deleted
Hi @ssancity,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
10:30 pm, February 14, 2020 Technical Issues
EA_Cade replied to About fifa 20 and directx 11
Hi @best_striker_pro,Gotcha, can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if tha..
10:30 pm, December 4, 2019 Technical Issues
EA_Cade replied to Abnormal corner
Hi @khz129,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
3:00 pm, January 25, 2020 Technical Issues
EA_Cade replied to AI offensive is not making runs
Hi @radukleo,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade
3:01 am, June 2, 2020 Technical Issues
EA_Cade replied to ACCOUNT HACKED PLEASE HELP
Hi @Jackjames1213,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...
6:00 pm, November 21, 2019 Technical Issues
EA_Cade replied to ACCIDENTAL SOLD
Hi @MattiPrivitera95,Sorry if you were directed here for this but if you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist..
11:00 pm, November 19, 2019 Technical Issues
EA_Cade replied to ?
Hi @Stratos1401,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. ..
5:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to 95 Pele has no traits in game
Hi @ZXlancelot,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
5:00 pm, February 11, 2020 Technical Issues
EA_Cade replied to 5th in a row squad battle disconnect
Hi @Unluckyman22,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to 5 Icons not appeared in quick sell recovery
Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, February 4, 2020 Technical Issues
EA_Cade replied to 4-0 up in weekend league, opponent disconnects and I don't get a win.
Hi @Dude_PJ,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process i..
5:00 pm, June 5, 2020 Technical Issues
EA_Cade replied to 3/20 - New Objectives not registering
Hey all, Gathering information on this at the moment, if you can provide details to help that would be great.Name of the Objective-For the Squad Builder Objective, please note which SBC it was that yo..
9:30 pm, March 20, 2020 Technical Issues
EA_Cade replied to 3 games in a row i am winning fut champs , they leave i get a lose ???
Hi @general-mps,That would indicate that you were the party that disconnected I'm afraid. Can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? ..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to 3 disconnected in a row in WL!
Hi @nafantastico,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
4:00 pm, April 10, 2020 Technical Issues
EA_Cade replied to 3 Champions disconnections without network problems
Hi @Evalios68,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..
7:30 pm, January 25, 2020 Technical Issues
EA_Cade replied to 220k gone
Hi @mathijstheman,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to 2-1 up in the 117th minute disconnected and lost
Hi @IronCharlstar,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..
4:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to 2 ultimate teams 1 ea account
Hi @Hungryforgames08,Click the cogwheel on the app and you should be able to swap between FUT clubs on the account you're logged in with if there is more than one associated with the account. ..
3:30 pm, April 15, 2020 Technical Issues
EA_Cade replied to 100+ points career mode... :(
Hi @9ZHKPLPC2U9QA8QL,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread
9:30 pm, March 3, 2020 Technical Issues
EA_Cade replied to 100 mbit internet connection still too laggy gameplay
Hi @muhenduj,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
10:30 pm, November 13, 2019 Technical Issues
EA_Cade replied to 0 points awarded for squad battle win
Hi @awesomes3,I'm showing the points were correctly added to the tally for Squad Battles points, they just didn't show correctly at the end of match screen. For the missing pack, you'll need to speak ..
2:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to *SL_MoreThanOneDevicePopup
Hi @Agnemyr91,Can you try these steps http://bit.ly/PS4Safe_Mode and select Rebuild Database first?If that doesn't work - these steps will let you delete your PSN ID so you can re-add it after. Step 1..
4:30 pm, December 24, 2019 Technical Issues
EA_Cade replied to * Div Rival
Hi @Goosterrooster2,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..
8:30 pm, January 7, 2020 Technical Issues
EA_Cade replied to (FUT) (Origin) Game freezes when I go on "view packs"
Hi @leandro90455,Sorry for the delay, is this still happening? -EA_Cade
9:30 pm, November 13, 2019 Technical Issues
EA_Cade replied to ''We are sorry but there has been an error connecting to FIFA 20 Ultimate Team''
Hi @sueltaneltigre,Sorry for the delay, what system is this happening on? -EA_Cade
6:30 pm, November 22, 2019 Technical Issues
EA_Cade replied to "your squad file does not match that of your opponent"
Hi @KingBeetleJuic,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists?..
8:30 pm, January 10, 2020 Technical Issues
EA_Cade replied to "press start or esc to play the match" doesn't appear before match
Hi @novaranelcuore,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade
2:30 pm, March 19, 2020 Technical Issues
EA_Cade replied to "Your account does not have required privilege to access feature
@kingdavidd15 I would recommend removing and readding the gamertag via these steps. If that doesn't resolve the issue you'll want to reach out to Xbox support for assistance with your acc..
10:00 pm, April 4, 2020 Technical Issues
EA_Cade replied to " You are not actively playing the game " Fifa 20
Hi @alizafar1994,Can you try playing a Squad Battle and then going back to an online mode and let me know if this persists? -EA Cade
2:30 pm, April 16, 2020 Technical Issues
EA_Blueberry replied to Fifa 20 online friendly match bug
@fr0d3X_11 Are you and your friends on PS4 or PC? /Blueberry-------------------------------------------------------------------------------------------------Hey t..
6:00 pm, November 24, 2019 Technical Issues
EA_Blueberry replied to Cant connect to Ea servers in Fifa 20
Hey, FIFA fans.We are currently investigating some connectivity problems with our games, including FIFA 20. Thank you for your patience while we look to get the servers back up and available for you a..
6:30 pm, November 19, 2019 Technical Issues
EA_Barry replied to 웹 이적 시장
@BlueYuMin At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jez..
1:30 pm, November 13, 2019 Technical Issues
EA_Barry replied to وش حلها ذا تطلع لما العب مواسم عاديه
@7soom20 At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezyk polski..
3:00 pm, April 27, 2020 Technical Issues
EA_Barry replied to لابد منكم أصلاح البرو كلوب
@shalbal506 At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Je..
4:30 pm, December 16, 2019 Technical Issues
EA_Barry replied to سوق الانتقالات في التطبيق مجمد
@iakolk At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezyk ..
8:00 am, June 5, 2020 Technical Issues
EA_Barry replied to خسارات الاتصال
@ll_Mh_ll At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezy..
3:30 pm, June 8, 2020 Technical Issues
EA_Barry replied to حسابي معلق
@ffsaaaaann At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Je..
10:00 am, April 14, 2020 Technical Issues
EA_Barry replied to حساب موقف
@AMADHMOUN At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jez..
11:30 am, June 14, 2020 Technical Issues
EA_Barry replied to unable to connect to ea servers
@uinsultedme The following links will help you with connectivity from basic through to advanced: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttp://www...
11:00 am, April 28, 2020 Technical Issues
EA_Barry replied to ea server e mail is .mi
@rahort If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more inform..
4:00 pm, November 19, 2019 Technical Issues
EA_Barry replied to abdahtf
@AlexJJ35 No, you cannot do this. PS and PC are separate platforms and so the games do need to be purchased separately. Thanks. ---------------------------..
3:30 pm, January 27, 2020 Technical Issues
EA_Barry replied to X box live not working again
@bugzy32bugzy32 There was an intermittent issue with a UK internet provider yesterday which probably explains this. Connectivity looks good from about midnight last night onw..
10:30 am, April 28, 2020 Technical Issues
EA_Barry replied to Wrongfully suspended
@Rigersp26 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/inf..
3:30 pm, April 20, 2020 Technical Issues
EA_Barry replied to Wrong login verification
@rdhazelwood24 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more..
5:00 pm, May 1, 2020 Technical Issues
EA_Barry replied to Why the hell the Xbox One version doesn't load our Personal Settings?! :(
@Duromeco Can you please try the following steps and let us know how you get on, thanks. https://answers.ea.com/t5/Technical-Issues/Personal-settings-1-failed-to-load/m-p/8309988#M..
2:00 pm, November 16, 2019 Technical Issues
EA_Barry replied to Verry lagging
@aironiuxltu Please see the following links for help with your connection: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help/pc..
3:00 pm, April 29, 2020 Technical Issues
