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EA_Cade replied to Fut 20 draft issue

Hi @kielyons85,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA Cade

9:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to Fut 20 account management

Hi @drobernal,Sorry to be the bearer of bad news. Due to the fact that there are multiple messages in game on being sure and aware that you'll lose the content in the SBC submission we no longer offer..

5:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Fut 20 Captcha

Hi @LomachenkoSimba,What exactly is happening with the captcha? Can you post a screenshot? -EA_Cade

2:00 pm, March 11, 2020 Technical Issues

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EA_Cade replied to Fur champs

@nathaniel122222 Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let ..

11:30 am, December 6, 2019 Technical Issues

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EA_Cade replied to Fullscreen game-breaking bug

Hi @LO_GRC10,Sounds like you have some kind of notification popping up, can you try a http://bit.ly/Clean_Boot to see if this persists? -EA Cade

7:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Full lag even on me Fut Menu and Can't bid in any players

Hi @ssnap1989,Sorry to hear it, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

4:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to From ps4 to PC

Hi @A7mad7abib007,Your EAFC level and FC coins transfer between accounts linked to your Origin ID, but your Coins, Points and items will not. -EA_Cade

11:00 pm, March 4, 2020 Technical Issues

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EA_Cade replied to From Last month gameplay changed suddenly

Hi @CRAZYPUPU,Deleting the squad update file in Customise - Profile - Delete fromt eh main menu of FIFA should resolve the Shape Shifters issue. Can you get me a picture of the Xbox Network screen sh..

7:00 pm, February 25, 2020 Technical Issues

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EA_Cade replied to Friendly online matcha connection lost (CO working)

Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to your console..

6:00 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Friend season conectivity issue

Hi @TomyGT1002,Are either of you playing on IPv6 connections? -EA_Cade

6:30 pm, November 26, 2019 Technical Issues

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EA_Cade replied to Freezing after game and kicking out of UT

Hi @surge_god,I'm sorry to hear this Has this only started today? -EA_Cade

9:00 pm, December 17, 2019 Technical Issues

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EA_Cade replied to Freeze when open

Hi @mariusgabriell67,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

6:30 pm, December 21, 2019 Technical Issues

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EA_Cade replied to Freeze on connecting to EA servers?

Hey there, have you tried the steps Doonan posted here? https://answers.ea.com/t5/Technical-Issues/Workaround-Stability-Issue-After-Downloading-Online-Roste... -EA_Cade ..

12:00 pm, December 12, 2019 Technical Issues

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EA_Cade replied to Freeze of game and disconnect

Hi @MercyfullManfred,There was no outage on our side during the time of your posting. Are you still seeing issues connecting now? -EA_Cade

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Fraude!

Hi @xadimt,Sorry to hear it. Do you mean quick selling or listing? -EA_Cade

6:30 pm, January 31, 2020 Technical Issues

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EA_Cade replied to Franchise ban for nothing

Hi @sadalczyk,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

3:30 pm, April 29, 2020 Technical Issues

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EA_Cade replied to Fouls are a Joke

Hi @LOZZA7312,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

9:00 pm, December 10, 2019 Technical Issues

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EA_Cade replied to Formation Changing Automatically during Weekend League

Hi @zrippa,Are you changing your tactics between Attacking/Ultra Attacking etc? Sounds like you have one of them set to 4-5-1. -EA_Cade

2:00 pm, March 21, 2020 Technical Issues

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EA_Cade replied to For the latest update...

Hi @RobRokk,These changes effect all modes outside of VOLTA. -EA_Cade

7:00 pm, January 22, 2020 Technical Issues

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EA_Cade replied to Fix my game my controller  is not working on my PC

Hi @aliamloka20202,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if th..

9:00 pm, April 24, 2020 Technical Issues

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EA_Cade replied to Fix Chip Shot Registration

Hi @CaliLANY33,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

4:00 pm, January 23, 2020 Technical Issues

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EA_Cade replied to First owned prem teams game wins not registering

Hi @BabyTLaws87,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Fireworks Objective

Hi @jamieharris96,You'll need to complete the game to have objectives count. -EA_Cade

3:30 pm, January 9, 2020 Technical Issues

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EA_Cade replied to Fifa20- The ea servers are not available at this time

Hi @liongikng,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

2:30 pm, March 21, 2020 Technical Issues

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EA_Cade replied to Fifa20 weekend league

Hi @ttitito45,Are you able to play now? I'm showing that you're qualified on my side. -EA_Cade

3:30 pm, February 14, 2020 Technical Issues

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EA_Cade replied to Fifa20 verification code error.

Hi @anwild23,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

8:00 pm, December 14, 2019 Technical Issues

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EA_Cade replied to Fifa20 transfer ban my account

Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

8:00 pm, November 27, 2019 Technical Issues

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EA_Cade replied to Fifa20 pro clubs

Hi @Vaniajason,Is this happening every time? Have you tried changing your kit/boots? -EA Cade

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to Fifa20 pitch wear black spots

Hi @ccamachofg,I would recommend playing around with the TV/Monitor video settings first. If that doesn't help that sounds like it could be a dying graphics card unfortunately. ..

9:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to Fifa20 online lagging

Hi @nattiy,You can try the steps here http://bit.ly/ConnectivityBTS in case this is a local problem. But I would also encourage you to be mindful that much of the world is under quarantine at the mome..

4:30 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Fifa20 on my Switch cannot login to EA servers

Hi @raisedfenix,Not seeing any outages, are you still seeing this issue? -EA_Cade

9:30 pm, February 13, 2020 Technical Issues

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EA_Cade replied to Fifa20 carrier mode PS4 crashing at the end of the first season

Hi @Lukipapa84,That's just a general crash error code, you may try fully powercycling the PS4 to resolve it but if that fails you could have a corrupted save file that won't be recoverable. ..

8:00 pm, March 5, 2020 Technical Issues

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EA_Cade replied to Fifa20 cannot shareplay

Hi @fayerbollz,You'll need to reach out to Sony http://bit.ly/ContactPSSupport on that one, we don't offer support for Share Play here. -EA_Cade

3:00 pm, December 4, 2019 Technical Issues

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EA_Cade replied to Fifa wont work

Hi @buffder17,Is the game asking you to verify your account ownership when you go online? -EA_Cade

5:00 pm, December 4, 2019 Technical Issues

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EA_Cade replied to Fifa winning match

Hi @pingu1014,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to Fifa update been stuck on same percentage for over 15 hours.

Hi @Elb2495,Sorry to hear it what system are you playing on? -EA_Cade

5:30 pm, February 13, 2020 Technical Issues

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EA_Cade replied to Fifa unable to retrieve account information

@iactualwannadie Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with this issue over AHQ. -EA_Cade ..

9:30 am, March 17, 2020 Technical Issues

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EA_Cade replied to Fifa ultimate team players

Hi @Dazlayla15,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:30 pm, April 22, 2020 Technical Issues

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EA_Cade replied to Fifa ultimate team not loading

Hi @JHarveyyyy,This should be resolved now. Still seeing this? -EA Cade

3:30 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Fifa service is disgusting

Hi @olelbis,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make..

7:00 pm, February 25, 2020 Technical Issues

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EA_Cade replied to Fifa redeem points

Hi @lfcOG11,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, January 2, 2020 Technical Issues

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EA_Cade replied to Fifa problems

Hi @athman_2408,Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career save file. Then let me know if this persists? ..

9:30 pm, December 20, 2019 Technical Issues

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EA_Cade replied to Fifa points with ps4 plus subscription

Hi @MJOvens92,I believe in the offer it says it can take up to 2 weeks for them to appear on the account. PlayStation support (http://bit.ly/ContactPSChat) would know more on this however as this is t..

3:30 pm, February 21, 2020 Technical Issues

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EA_Cade replied to Fifa points trouble

Hi @deeche97,If you redeemed a code on Origin they would be for the PC version of FIFA 20, not the Xbox version. You can purchase FIFA points for Xbox inside FUT or from the Xbox Marketplace. ..

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Fifa points not in store

Hi @GHAZOOZI55,Sony region locks DLC, since your PSN account and game version aren't the same you're getting that message. You'll need to reach out to Sony for assistance getting them on the same regi..

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Fifa points

Hi @Boski_L1,Hello! You'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter for this one.We can't assist with this type of issue via AHQ. ..

6:00 pm, January 7, 2020 Technical Issues

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EA_Cade replied to Fifa personal settings deleted help

Hi @bawszatul,Those are only the settings files, no progress or content was lost -EA_Cade View in thread

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Fifa online issues

Hi @gizacfc,Were they goals from crosses by chance? -EA Cade

7:30 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Fifa keeps freezen

Hi @urubeast,Sorry to hear it, what system is this on? -EA Cade

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Fifa fut 20

Hi @miss_potter90,FUT Champions rewards go out on Thursday at 0800 UTC. -EA_Cade View in thread

6:00 pm, January 7, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.