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EA_Cade replied to Not letting me complete suda Americana squads

Hi @Emmbo17,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this pers..

5:30 pm, April 29, 2020 Technical Issues

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EA_Cade replied to Not getting wins on FIFA ULTIMATE TEAM CHAMPIONS when my opponents back out

Hi @ALEXMARTIN245,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

3:00 pm, January 25, 2020 Technical Issues

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EA_Cade replied to Not getting security code

Hi @MagicBang123,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

7:00 pm, April 15, 2020 Technical Issues

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EA_Cade replied to Not getting packs

Hi @Kieran2481,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:00 pm, November 30, 2019 Technical Issues

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EA_Cade replied to Not getting my weekly packs?

Hi @itssTheFlash,Weekly packs have now ended. More information here: https://www.ea.com/en-gb/games/fifa/fifa-20/fifa-20-game-and-offer-disclaimers -EA_Cade ..

11:00 pm, December 17, 2019 Technical Issues

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EA_Cade replied to Not getting my packs!!

Hi @rolleboiii,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:30 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Not connected

Hi @gerron26,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Mak..

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Not connect to fifa 20 ea server

Hi @juanisrael7,I'm not showing anything on your account that would prevent you from connecting. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://..

8:30 pm, March 11, 2020 Technical Issues

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EA_Cade replied to Not being credited for challenges

Hi @booney1996,The ball needs to clear the keeper and land inside the goal, it cannot bounce or roll across the goal line. -EA_Cade

7:30 pm, January 22, 2020 Technical Issues

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EA_Cade replied to Not been given my weekend league access

@xnzsrta5b1yi If you redeemed FUT Champions access last week you would have been qualified for the last weekend's competition. I'm showing that you qualified for access and then played 0 games. ..

8:00 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Not active in game error message on screen for entire game

Hi @PlainApple8,Sorry for the delay, was out of office when this was posted. Are you still seeing this message appear? -EA_Cade

4:00 pm, December 17, 2019 Technical Issues

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EA_Cade replied to Not able to rescue Weekend League entrance

Hi @cotoxx1,That's a display bug we're working on, if you redeem now you'll still be placed into the weekend league currently happening. -EA Cade ..

6:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Not able to load in to FIFA 20

Hi @ItsZer0Van,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me ..

10:00 pm, April 14, 2020 Technical Issues

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EA_Cade replied to Not able to connect EA servers through FIFA20

Hi @Jona_Kanona_2010,Can I get the PSN ID you're having issues connecting on please? -EA_Cade

4:00 pm, January 16, 2020 Technical Issues

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EA_Cade replied to Not able to connect EA Account from FIFA20

Hi @mathis80300,Can I get the gamertag please? -EA Cade

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to No verification code

Hi @shaneandshaneo,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..

10:00 pm, March 21, 2020 Technical Issues

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EA_Cade replied to No squad battle points

@Wedyboy760 I've reviewed all of the accounts in this thread and all have reached the maximum weekly amount of Squad Battles games of 40.After 40 games you will no longer receive points until the res..

4:00 am, June 17, 2020 Technical Issues

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EA_Cade replied to No sound

Hi @georggy-boy,If everything in the FIFA settings is unmuted do you have your console set to Stereo Uncompressed in the audio settings? -EA Cade

3:00 pm, May 2, 2020 Technical Issues

SQDis
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EA_Cade replied to No rewards from weekend league

Hi @2472weecal,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to No rewards after S.BATTLES and Rivals

Hi @dapharoh,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

2:30 pm, April 30, 2020 Technical Issues

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EA_Cade replied to No response from EA Support for Open Help Case since March 29th

Hi @stuartduff,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

9:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to No progress towards “the champions

Hi @WizardOsprey313,That Objective requires 11 UCL Rare or Common items. No MOTM, RTTF, TOTT items will count. -EA_Cade View in thread ..

1:30 pm, March 20, 2020 Technical Issues

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EA_Cade replied to No movement arrow

@phantom666 Hiya, are you referring to the movement arrow you toggle on/off in game under the trainer settings? -EA_Cade

12:00 pm, December 23, 2019 Technical Issues

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EA_Cade replied to No more live chat for EA

Hi @bigtoto1991,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. ..

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to No loss DC

Hi @ezziedenoob,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

7:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to No commentary

Hi @Bradhuang05,Did this just start or have you never heard the commentary? -EA Cade

3:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to No XP from playing FUT Games

Hi @SuitableEntree7,That's correct, you receive XP for the Objectives you complete not the games played in FIFA 20. -EA_Cade

3:00 pm, March 18, 2020 Technical Issues

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EA_Cade replied to No Opponents found for all the online modes in Ultimate Team on PS4

Hi @amalvm007,Sorry for the delay, is this still happening? -EA_Cade

4:00 pm, March 4, 2020 Technical Issues

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EA_Cade replied to No Opponents Found

Hi @mptytko152,Sorry to hear it, this still happening? -EA Cade

3:30 pm, April 29, 2020 Technical Issues

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EA_Cade replied to No Automated Email

Hi @IamChrisGaming,I can see your case was received, I would ensure you're checking the correct email and that your spam filters haven't snagged the confirmation email. -EA_Ca..

3:30 pm, January 9, 2020 Technical Issues

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EA_Cade replied to Nintendo switch fifa 20

Hi @sakaros360,You can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA Cade

6:00 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Nintendo switch , fifa20

Hi @jamiezachcal,That usually indicates an underage Nintendo account is linked up with the Origin account. You would need to create an account that's of age to connect online. ..

4:00 pm, January 16, 2020 Technical Issues

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EA_Cade replied to New xbox, differen origin

Hi @steves709,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

5:30 pm, April 28, 2020 Technical Issues

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EA_Cade replied to New update

Hi @valimcshooter,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to New psn

Hi @gammelkorv,Afraid not, FIFA content is locked to the PSN ID it was created on. -EA Cade

4:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to New port numbers?

Hi @apoleithe123,FIFA 20 ports are no different than the last several years. https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/ -EA_Cade

10:00 pm, February 21, 2020 Technical Issues

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EA_Cade replied to New patch ( console ps4 )

Hi @bigGucciso5a300,Thanks for taking the time to share this feedback, I'll see that it gets to the right teams. -EA_Cade

4:00 pm, March 17, 2020 Technical Issues

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EA_Cade replied to New account on Xbox

Hi @yt4333ewss,Your FIFA account is tied to the old gamertag, you can't access it from another one. -EA Cade

9:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to New account can’t create a ea account on fifa

Hi @olly01001,That's odd, can you try changing your DNS address in the network settings to 8.8.8.8 and 8.8.4.4 please and let me know if that helps? -EA Cade

8:00 pm, April 4, 2020 Technical Issues

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EA_Cade replied to New Service implement after Disconnecting

Hi @KingBeetleJuic,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

2:00 pm, March 21, 2020 Technical Issues

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EA_Cade replied to New (To Me) CM Glitches

Hi @JimMarshall,Do you have a screenshot of the shirt sales issue so I can take a look? -EA_Cade

6:00 pm, January 14, 2020 Technical Issues

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EA_Cade replied to Never got my prime icon pack

Hi @Sondre1210,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:00 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Never Received Objective Reward

Hi @SeanP92,Sorry to be the bearer of bad news, but according to our tools you only completed 4 of the 6 wins for that objective. -EA_Cade

9:30 pm, January 22, 2020 Technical Issues

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EA_Cade replied to Need help seperating xbox account from ea account.

Hi @jondeg1519,For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

3:00 pm, January 17, 2020 Technical Issues

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EA_Cade replied to Need help

Hi @Dostanic88,I'm not showing any issues on your account. Is this the account that can't log in? -EA Cade

6:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Need an answer is this cheat ?

Hi @Allexyhno,That's a new one on me. What system was this on? -EA_Cade

3:30 pm, January 3, 2020 Technical Issues

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EA_Cade replied to Need an agent assitance but can't find Live Chat.

Hi @yoksulcoban,What exactly is the issue you need assistance with? -EA_Cade

3:30 pm, December 4, 2019 Technical Issues

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EA_Cade replied to National pride italy Error code CE-34878

Hi @tatoprofik,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

8:30 pm, January 28, 2020 Technical Issues

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EA_Cade replied to National pride SBC

Hi @ketty128,You won't be able to complete them on the apps I'm afraid. You can still complete them normally on the console while this is investigated. -EA_Cade

8:30 pm, March 11, 2020 Technical Issues

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EA_Cade replied to National Pride SBC bug

Hey all, You should be able to complete this on the console but not on the web or companion apps currently. It's a known issue that's being investigated by the FIFA team currently. ..

6:30 pm, November 26, 2019 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.