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EA_Cade replied to Can’t connect to Fifa 20 ultimate team
Hi @jamiego26,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..
10:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to Can’t connect EA fifa 20 to switch
Hi @charob1111,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
6:30 pm, June 30, 2020 Technical Issues
EA_Cade replied to Cant find my fut players in club
Hi @Sondren1123,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Cant buy players suddently!?
Hi @gamestop435,That sounds like you hit a form of bot detection, this isn't something we can unlock manually for you I'm afraid. You'll want to play games and stop attempting to search for a bit to u..
10:00 pm, November 13, 2019 Technical Issues
EA_Cade replied to Cant buy on the market
Hi @ChefeMaximo,Were you placing a lot of bids before this happened? It sounds like a form of bot detection to me. -EA_Cade
5:00 pm, November 22, 2019 Technical Issues
EA_Cade replied to Cannot join to ultimate team
Hi @FapaJapla,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade
3:00 pm, February 7, 2020 Technical Issues
EA_Cade replied to Cannot connect to EA Server for FIFA20 but can play online for other games on PS
Hi @kutchika,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
6:30 pm, March 12, 2020 Technical Issues
EA_Cade replied to Cannot Post On The Forum
Hi @Fresh_SkillzY,Sorry to hear it, can you give it a shot again please and let us know if you can post there now? -EA_Cade
3:30 pm, December 4, 2019 Technical Issues
EA_Cade replied to Can`t launch my brand new FIFA 20
Hi @Axs1471Sxa3191,FIFA 20 doesn't come in a 6 DVD package, can you show me a picture of what you purchased? -EA Cade
2:30 pm, April 16, 2020 Technical Issues
EA_Cade replied to Can't save Game Settings and No FUT Rating Textures
Hi @drkyyoutube,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade
4:30 pm, February 7, 2020 Technical Issues
EA_Cade replied to Can't login to EA servers
Hi @auzieebaba, @danedrums,Sorry for the delay. Are you still seeing this issue? -EA Cade
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Can't load into Ultimate Team in FIFA 20
Hi @pascol3s,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade Vi..
8:00 pm, June 30, 2020 Technical Issues
EA_Cade replied to Can't find opponents on FIFA 20 NINTENDO SWITCH
Hi @Harikira007,Sorry to hear it, taking a look at the Switch version at the moment and I'm seeing thousands of players currently online, are you still having this issue? -EA_..
1:30 pm, December 12, 2019 Technical Issues
EA_Cade replied to Can't connect to ultimate team since start off the game launch on
Hi @pdreede111,Sorry for the delay, are you still seeing this activity now? -EA_Cade
2:03 am, November 11, 2019 Technical Issues
EA_Cade replied to Can't connect to the ea servers
Hi @grenadz32,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..
3:30 pm, January 3, 2020 Technical Issues
EA_Cade replied to Can't connect to EA servers
@alynus2008 Hiya, may I ask who your ISP is? -EA Cade
7:00 pm, March 31, 2020 Technical Issues
EA_Cade replied to Can not connect to EA Servers Fifa 20 xbox
Hi @shevajag7,Hiya! Are you linked up to an Origin account? You can follow these steps http://bit.ly/Link_your_gamertag to link up your accounts. -EA_Cade
9:00 pm, December 12, 2019 Technical Issues
EA_Cade replied to Campanion App transfer list error
Hi @OxChronosxO,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer mark..
2:00 pm, January 11, 2020 Technical Issues
EA_Cade replied to COMMENTARY SOUND STOPS AND GAME FREEZES
Hi @TomiMKD,That's odd indeed. What system are you playing on? -EA_Cade
9:00 pm, February 27, 2020 Technical Issues
EA_Cade replied to CAREER MODE PLAYER PROBLEMS
Hi @aguirredanel,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
9:30 pm, December 12, 2019 Technical Issues
EA_Cade replied to CAPTCHA server error FIFA 20
Hi @valter-ruben,What system is this happening on? -EA Cade
6:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Bug In loading screen training player - Carreer Fifa
@maslox31 Sorry to hear that, what platform is this happening on? -EA_Cade
7:30 am, February 29, 2020 Technical Issues
EA_Cade replied to Block transfer market
Hi @broodlee1,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade
4:30 pm, January 16, 2020 Technical Issues
EA_Cade replied to Black Screen / PC Keyboard Stuck on screen Glitch
@gimjay23 Hey there. I've not seen this before, are you on the latest Xbox update? -EA_Cade
12:00 am, March 21, 2020 Technical Issues
EA_Cade replied to Ban for club name
@HannaBanana534 Once the ban expires you'll be prompted to change your club name then you'll be able to play again as normal with your current club and rewards. -EA Cade ..
10:00 pm, April 26, 2020 Technical Issues
EA_Cade replied to BUG FIFA 20
Hi @60748519,Gotcha, can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if that helps?..
11:00 pm, December 3, 2019 Technical Issues
EA_Cade replied to Arango
Hi @elchikitovivas,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread
3:00 pm, April 17, 2020 Technical Issues
EA_Cade replied to App Not working properly
Hi @lipp1833,That's usually a desync between the app and the game squads. Can you try connecting to the console version of FIFA and then using the app again? -EA_Cade
9:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to Another patch introducing more issues...
Hi @CurvelessSphere,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
2:00 pm, March 11, 2020 Technical Issues
EA_Cade replied to All saves disappeared
Hi @SsDiol,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
4:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to Activating German in FIFA 20 in North America
Hi @kingfisher1325,You'll have the language options made available in your region, as you're in Canada you'll not have German available. -EA Cade
4:30 pm, April 17, 2020 Technical Issues
EA_Cade replied to Account hacked and Coins missing
Hi @ikbalbekk,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:30 pm, November 20, 2019 Technical Issues
EA_Cade replied to Account got hacked. Lost 1.3 million coins.
Hi @svetlqka13,You'll need to contact support at http://bit.ly/EA_Contact_Us via Chat or Phone on this one as the advisor advised you to do. -EA Cade
9:30 pm, April 16, 2020 Technical Issues
EA_Cade replied to Account Hacked and all my players sold - Support can't support me
Hi @linas21,I'm sorry that this happened to you, unfortunately it appears that when you resumed your case the advisor you spoke with didn't see that it was already escalated to the missing items team ..
10:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to Accidentally quick sold my prime puyol
Hi @Martim1801,We won't be able to assist in that case unfortunately. -EA_Cade
3:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to ACCOUNT HACKED PLEASE HELP
Hi @Jackjames1213,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...
6:00 pm, November 21, 2019 Technical Issues
EA_Cade replied to ACCIDENTAL SOLD
Hi @MattiPrivitera95,Sorry if you were directed here for this but if you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist..
11:00 pm, November 19, 2019 Technical Issues
EA_Cade replied to ?
Hi @Stratos1401,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. ..
5:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to 3/20 - New Objectives not registering
Hey all, Gathering information on this at the moment, if you can provide details to help that would be great.Name of the Objective-For the Squad Builder Objective, please note which SBC it was that yo..
9:30 pm, March 20, 2020 Technical Issues
EA_Cade replied to 3 disconnected in a row in WL!
Hi @nafantastico,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
4:00 pm, April 10, 2020 Technical Issues
EA_Cade replied to 2-1 up in the 117th minute disconnected and lost
Hi @IronCharlstar,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..
4:30 pm, May 1, 2020 Technical Issues
EA_Blueberry replied to FIFA 20 not launching by origin
@satyajit092 Seems like you're on a laptop. It's possible your game is being launched from the Intel card instead of your Nvidia card. Can you go to the Nvidia control panel and add Origi..
3:00 pm, April 8, 2020 Technical Issues
EA_Barry replied to خسارات الاتصال
@ll_Mh_ll At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezy..
3:30 pm, June 8, 2020 Technical Issues
EA_Barry replied to حسابي معلق
@ffsaaaaann At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Je..
10:00 am, April 14, 2020 Technical Issues
EA_Barry replied to حساب موقف
@AMADHMOUN At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jez..
11:30 am, June 14, 2020 Technical Issues
EA_Barry replied to my PSN account suspeneded
@classongrass8787 Please see the following link for info on this, thanks. https://www.playstation.com/en-za/get-help/help-library/my-account/grief-reporting/banned-and-suspen... ..
10:30 am, June 2, 2020 Technical Issues
EA_Barry replied to how to unlock transfer market on Fifa 20 on
@Seven986 @McCluskeys2005 This likely does not have any relation to any action taken against your accounts last year. More info on how transfer market access works can be foun..
2:03 am, November 11, 2019 Technical Issues
EA_Barry replied to how to unlock transfer market on Fifa 20
@Seven986 @McCluskeys2005 This likely does not have any relation to any action taken against your accounts last year. More info on how transfer market access works can be foun..
5:00 pm, November 13, 2019 Technical Issues
EA_Barry replied to fifa 20 verification
@ChefNandi @mczawphyo77 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we..
3:00 pm, April 20, 2020 Technical Issues
EA_Barry replied to fifa 20 crashing pc
@Norbert9907 Use the following app to check if your CPU or GPU is overheating: https://www.ccleaner.com/speccy/download/standard Did you upgrade the video card but not..
3:00 pm, April 10, 2020 Technical Issues
