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EA_Cade replied to Online friendlies
Hi @JimRW19,I believe you need to press Y (Triangle on PS4) to toggle the squad updates on/off on the squad select screen. -EA_Cade
3:30 pm, March 21, 2020 Technical Issues
EA_Cade replied to Objecyive not completed
Hi @aragon6789,I've completed those myself without issue, can you be more specific as to the ones you're having trouble with please? -EA_Cade
3:00 pm, February 27, 2020 Technical Issues
EA_Cade replied to Objectives cannot be completed
Hi @billaros,I'm not seeing any other reports of this, were you able to get this one completed? -EA_Cade
5:30 pm, February 13, 2020 Technical Issues
EA_Cade replied to Not sending email so I can reset my password
Hi @newell126890,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..
5:00 pm, March 25, 2020 Technical Issues
EA_Cade replied to Not receiving squad battle rewards fifa 20
@nareshdm Hi there, those rewards go out Sunday at Midnight GMT. -EA_Cade
12:30 am, January 20, 2020 Technical Issues
EA_Cade replied to Not my log in email
Hi @MBEmbles,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Mak..
4:00 pm, April 8, 2020 Technical Issues
EA_Cade replied to Not getting my packs!!
Hi @rolleboiii,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:30 pm, March 31, 2020 Technical Issues
EA_Cade replied to Not able to connect EA servers through FIFA20
Hi @Jona_Kanona_2010,Can I get the PSN ID you're having issues connecting on please? -EA_Cade
4:00 pm, January 16, 2020 Technical Issues
EA_Cade replied to No rewards from weekend league
Hi @2472weecal,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, April 18, 2020 Technical Issues
EA_Cade replied to No rewards after S.BATTLES and Rivals
Hi @dapharoh,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
2:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to No more live chat for EA
Hi @bigtoto1991,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. ..
4:00 pm, April 8, 2020 Technical Issues
EA_Cade replied to No Opponents found for all the online modes in Ultimate Team on PS4
Hi @amalvm007,Sorry for the delay, is this still happening? -EA_Cade
4:00 pm, March 4, 2020 Technical Issues
EA_Cade replied to Nintendo switch fifa 20
Hi @sakaros360,You can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA Cade
6:00 pm, June 23, 2020 Technical Issues
EA_Cade replied to New xbox, differen origin
Hi @steves709,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
5:30 pm, April 28, 2020 Technical Issues
EA_Cade replied to New psn
Hi @gammelkorv,Afraid not, FIFA content is locked to the PSN ID it was created on. -EA Cade
4:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to New (To Me) CM Glitches
Hi @JimMarshall,Do you have a screenshot of the shirt sales issue so I can take a look? -EA_Cade
6:00 pm, January 14, 2020 Technical Issues
EA_Cade replied to My player dissapear
Hi @Rosinho2002,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to My keyboard controls switch
Hi @Tbeast-D-Gam3r,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists?..
3:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to My friend is a football player and couldnt get his own card?
Hi @Egzup,A Pro Player item is granted to an account via the Club reaching out to the FIFA team directly. If the Club the player plays for is in FIFA 20 they will have a process for this and a contact..
7:00 pm, January 30, 2020 Technical Issues
EA_Cade replied to My fifa 20 is getting stuck at downloading and applying squads for too long
Hi @TEMEM1989,What system is this happening on? -EA Cade
9:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to My Packs are not showing in Store
Hi @shakilruet,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:00 pm, January 14, 2020 Technical Issues
EA_Cade replied to My Fifa 20 is not loading any matches online or offine, after the new Update!
Hi @gowthamreddy,What happens when you try to load a match? -EA_Cade
6:30 pm, January 15, 2020 Technical Issues
EA_Cade replied to Missing squad-battles points
Hi @Anto5526,If you aren't getting points after a game you've either played all 40 games this week or you've refreshed the rest away. -EA_Cade ..
11:00 pm, December 28, 2019 Technical Issues
EA_Cade replied to Missing rewards from daily objectives that
Hi @jranger361,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, February 11, 2020 Technical Issues
EA_Cade replied to Missing packs and Group Rewards for Throwback Marquee Matchups SBC
Hi @JD_Foz9,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, April 2, 2020 Technical Issues
EA_Cade replied to Missing money and players
Hi @aqzxswedcv,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
2:30 pm, April 2, 2020 Technical Issues
EA_Cade replied to Missing mertens
Hi @IAMTHEONE360,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Missing coins after selling mount Future stars
Hi @DoItForDatBoi,There is a 5% tax on items sold on the Transfer Market. -EA_Cade View in thread
3:00 pm, February 1, 2020 Technical Issues
EA_Cade replied to Missing an icon swaps token
Hi @Phil-Walsh1,If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We don't have the ability to see content on AHQ I'm afraid. ..
4:00 pm, November 23, 2019 Technical Issues
EA_Cade replied to Miss my champions edition packs
Hi @tacotala69,Champions Edition packs have all been granted, more information can be found at https://www.ea.com/en-gb/games/fifa/fifa-20/fifa-20-game-and-offer-disclaimers -..
10:30 pm, December 13, 2019 Technical Issues
EA_Cade replied to Match entry temporary disabled
Hey all,This issue was resolved around 8 AM GMT. Apologies for the inconvenience. -EA_Cade View in thread
5:30 pm, February 6, 2020 Technical Issues
EA_Cade replied to Market banned with no reason
Hi @VegasX44,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
6:00 pm, April 8, 2020 Technical Issues
EA_Cade replied to Manager Mode - Career Mode Freezes At June 30th 2020
Hi @temmaha1996,This sounds like a corrupted save file unfortunately. -EA_Cade
5:30 pm, March 19, 2020 Technical Issues
EA_Cade replied to MS
Hi @TSAMET61,Odd. Is this on PC with DS4 or PS4? -EA_Cade
4:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to Lost my FUT founder
Hi @Testave,Your Est. date will reset if you skip a year in the franchise or if you don't reach a certain threshold of games played before the next game releases. As you only played around 20 games in..
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Lost Prime Baggio
Hi @abdullah77990,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade
2:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to Lost FUT coins
Hi @joeniqueG,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:30 pm, November 20, 2019 Technical Issues
EA_Cade replied to Lost 15,000 coins in draft mode
Hi @Rizla316,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade
8:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to Logitech F710 Gamepad not compatible in FIFA20?
The only controller EA officially supports on Origin is the Xbox 360/One controller manufactured by Microsoft, we cannot offer support for third party peripherals or programs. ..
7:00 am, December 21, 2019 Technical Issues
EA_Cade replied to Login Verification Email Unrecognized
Hi @FernGullet18,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...
7:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Local Multiplayer
Hi @mischka3231,This feedback has been sent to the FIFA team for investigation. -EA_Cade
3:30 pm, December 4, 2019 Technical Issues
EA_Cade replied to Last title update
Hi @mellis23,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread
3:30 pm, April 29, 2020 Technical Issues
EA_Cade replied to Kicked out of Fifa 20
Hi @MetroWriter755,Sorry to hear that, what system is this happening on? -EA Cade
4:00 pm, April 8, 2020 Technical Issues
EA_Cade replied to Kicked me out off server
Hi @MarcusTheKiller4,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the othe..
6:00 pm, December 4, 2019 Technical Issues
EA_Cade replied to Kick im champions
Hi @arolisek,Is the game crashing or are you disconnecting? -EA Cade
3:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to Keep getting disconnected on season for fifa 20
Hi @8xxxkratosxxx8,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/c..
7:30 pm, December 18, 2019 Technical Issues
EA_Cade replied to Just got my account back on Fifa and it’s been hackwd
Hi @ToRuniteds,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
6:30 pm, June 30, 2020 Technical Issues
EA_Cade replied to Just been hacked
Hi @dlumsden,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
11:00 pm, December 17, 2019 Technical Issues
EA_Cade replied to It opened the packs on its own ... I want the credits back on fifa20
Hi @smaicol14,Sorry, what exactly are you saying happened? -EA_Cade
7:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Issue accepting online friendly on ps4
Hi @avfc1310,That's really odd, this happens even if the game is running? If so can you make sure both of you are fully updated? -EA_Cade
3:30 pm, January 30, 2020 Technical Issues
