Search

Search
Search Replies by entering the text above.
3dDf4
...
EA_Cade replied to FIFA 20 Freezing mid game

Hi @chromecorleone21,What system is this happening on? -EA Cade

2:30 pm, May 1, 2020 Technical Issues

QwAKf
...
EA_Cade replied to FIFA 20 FUT screen freeze

Hi @larssonka,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

2:30 am, June 2, 2020 Technical Issues

7wsrA
...
EA_Cade replied to FIFA 20 Exits to Desktop with No Error

Hi @mrbluezmanvx9,Sorry for the delay, is this still happening? -EA_Cade

10:30 pm, March 3, 2020 Technical Issues

8aNX7
...
EA_Cade replied to FIFA 20 EA connection

Hi @BlackEagle844,What system is this happening on? -EA_Cade

3:30 pm, January 3, 2020 Technical Issues

tpbWr
...
EA_Cade replied to FIFA 20 Download Error

Hi @sujitDG,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

5:30 pm, March 17, 2020 Technical Issues

tlqx4
...
EA_Cade replied to FIFA 20 Division Rival rewards mistake

Hi @amadfh67,I'm showing that you received the correct rewards for Division 10, Rank 1. If you jumped a full division or two in your case you'll receive the highest reward for the division you started..

3:30 pm, April 9, 2020 Technical Issues

g8Jen
...
EA_Cade replied to FIFA 20 Dempo-Black Screen

@dynamo-fanKyiv wrote: @EA_DarkoI finally launch FIFA 20 Demo! Just install these Windows updates: KB3000850, KB3003057, KB3014442, KB4512938, KB3172614. You may use WSUS Offline Update (method b..

8:00 pm, November 19, 2019 Technical Issues

OWou4
...
EA_Cade replied to FIFA 20 Crashing after Windows 10 and GeForce Driver Update

Hi @Coach_Jacobs,That's no good, have you already tried rolling back the driver? -EA Cade

8:30 pm, April 24, 2020 Technical Issues

UMZfJ
...
EA_Cade replied to FIFA 20 Crashing PC

Hi @GMRI3,Is the game still installing by chance? -EA_Cade

9:30 pm, March 12, 2020 Technical Issues

uMWIx
...
EA_Cade replied to FIFA 20 Crashing - PS4/Xbox One

Hey all. We're tracking this on our side now.If you're experiencing this please respond here with the following information so we can get this resolved:   PSN ID/Gamertag Platform ISP   Shou..

8:00 pm, February 28, 2020 Technical Issues

d4Az0
...
EA_Cade replied to FIFA 20 Controller detected twice

Hi @Mackw0w,Are you using X360 or any third party programs? -EA Cade

7:30 pm, June 18, 2020 Technical Issues

k7MDA
...
EA_Cade replied to FIFA 20 Constantly disconnected from EA servers

Hi @macunator,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

2:30 pm, May 1, 2020 Technical Issues

cflLT
...
EA_Cade replied to FIFA 20 Consistently freezing during Online matches.

@aBoxofJujubis Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by D..

5:30 pm, January 19, 2020 Technical Issues

YxQwX
...
EA_Cade replied to FIFA 20 Career mode BUG with swapped teams

Hi @vladislav_ysl,Sorry for the delay, does this happen every time you load Europa League standings in that save?Does this happen in all saves or just this one? -EA_Cade

7:30 pm, February 25, 2020 Technical Issues

oUAxh
...
EA_Cade replied to FIFA 20 Career Mode Freezes/Infinite Loading Screen

Hi @kismilliomos,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this..

6:30 pm, June 30, 2020 Technical Issues

jUMc3
...
EA_Cade replied to FIFA 20 Bug in champions or career mode

Hi @raulespurz,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this p..

4:30 pm, April 17, 2020 Technical Issues

6KFpu
...
EA_Cade replied to FIFA 20 BRIGHTNESS AND CONTROLLS BUG

Hi @xEw0k3d,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

9:30 pm, January 23, 2020 Technical Issues

YfmH8
...
EA_Cade replied to FIFA 20 - re-install

Hi @MAGG1E789,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me k..

4:00 pm, November 30, 2019 Technical Issues

Wf9y3
...
EA_Cade replied to FIFA 20 - SPEEDUP LAG , I HAVE TRIED EVERYTHING EA HAVE TOLD ME BUT STILL LAGS!!

Hi @FlukeyLuk3y,Sorry to hear it. Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90..

8:30 pm, November 14, 2019 Technical Issues

FByjR
...
EA_Cade replied to FIFA 20 - PS4 - Error CE-36244-9 - Unable to download game

Hi @MyterioMaestro,Just getting into the office now, thanks for the info! I've passed it up to the FIFA team for investigation. -EA Cade

2:00 pm, May 1, 2020 Technical Issues

0gvAi
...
EA_Cade replied to FIFA 20 (PS4) FPS drop when kick off or goal kick

@wlf723 Heya, can you tell me the make and model of your monitor/TV screen please so we can look into this further? -EA_Cade

11:00 pm, March 6, 2020 Technical Issues

3f8kK
...
EA_Cade replied to FIFA 20

Hi @inmyleague00,Gotcha, can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if that he..

7:30 pm, December 10, 2019 Technical Issues

9lB1W
...
EA_Cade replied to FIFA 09 player

Hi @dante2564,I'm showing that you received and opened the pack for that challenge. -EA Cade

3:30 pm, March 28, 2020 Technical Issues

F9zw2
...
EA_Cade replied to FALSE DNF (v2.0)

Hey there, in a FUT Champions match the player who dropped connection is given the loss. There isn't a way to reverse this or replay the match, we can only try preventing it from happening by strength..

10:30 pm, June 13, 2020 Technical Issues

pcUAk
...
EA_Cade replied to Every time I connect to the internet via mobile hotspot no online match playable

Hi @anths13apex,Can you connect to your hotspot and then get us a screenshot of the PS4 connection status screen showing your up/down speeds and NAT type? -EA_Cade

7:30 pm, March 19, 2020 Technical Issues

z3sja
...
EA_Cade replied to Error: "We are sorry but there has been an error connecting to FIFA 20 Ultimate

Hi @1987sema007,I'm not seeing any other reports of connectivity issues around the time of your post. Are you still having trouble connecting? -EA Cade

2:00 pm, June 24, 2020 Technical Issues

m4RS1
...
EA_Cade replied to Error with player in pack

Hi @DrewSTaylor,I'm showing that you pulled Kante at 8 AM UTC on the 9th. At that time Defenders were in packs not Midfielders. All TOTY players were released again about 3 hours after you pulled Kant..

6:30 pm, January 14, 2020 Technical Issues

VstQ2
...
EA_Cade replied to Error with FIFA Fut. SBC. National pride Spain.

Hi @S1nex,Currently that SBC needs to be completed from the console, not the companion or web apps. It's been sent up for investigation. -EA_Cade ..

4:30 pm, March 25, 2020 Technical Issues

YpxiL
...
EA_Cade replied to Error when submitting sbc

Hi @jay1official1,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:30 pm, February 8, 2020 Technical Issues

mkBKg
...
EA_Cade replied to Error unable to save personal settings

@bobbyhoskino    There's a thread on this over here with some steps that should resolve this for you.  -EA_Cade

7:30 pm, February 4, 2020 Technical Issues

MfksL
...
EA_Cade replied to Error to open FIFA 20 on PC

Hi @Jonspadeto,Can you ensure you have all available Windows updates installed and let me know if this persists?Also, disabling programs like MSI Afterburner/ Geforce Experience can prevent this from ..

5:00 pm, April 16, 2020 Technical Issues

XzyCY
...
EA_Cade replied to Error message: an error has occured in the following application (CE-34878-0)

Hey all. We're tracking this on our side now.If you're experiencing this please respond here with the following information so we can get this resolved:   PSN ID/Gamertag Platform ISP   Shou..

7:00 pm, February 28, 2020 Technical Issues

Ypue0
...
EA_Cade replied to Error loading the captcha from the captcha service provider?

Hi @SpykeLaaHD,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

9:00 pm, April 24, 2020 Technical Issues

ejtw3
...
EA_Cade replied to Error in career mode 11. aug 2019 (CE-34878-0)

Hi @lamshishen,Are you able to sim passed this date? -EA_Cade

4:30 pm, March 24, 2020 Technical Issues

kXKvh
...
EA_Cade replied to Error connecting to fifa 20 ultimate team.

Hi @Zameer56,Please run the UO trace in these steps http://bit.ly/EA_UOTrace under "Test Your Connection" and post the results so we can determine the cause of the connection problem. ..

4:30 pm, April 17, 2020 Technical Issues

zWLM4
...
EA_Cade replied to Error connecting to fifa 20 ultimate team

Hi @antrikos90B,Sorry for the delay, was out of office. Is this still happening? -EA_Cade

6:30 pm, November 26, 2019 Technical Issues

L4Hd3
...
EA_Cade replied to Error connecting to FIFA Ultimate Team

Hi @VerruckterHund,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

3:30 pm, April 17, 2020 Technical Issues

a1Qo3
...
EA_Cade replied to Error connecting to FIFA 20 ultimate team - for a week!!!

Hi @abc1217982002,Give it a shot now. -EA_Cade

2:30 pm, January 17, 2020 Technical Issues

K6xM2
...
EA_Cade replied to Error communicating to the servers

Hi @southstandrules,Looks like you may have hit a form of bot detection, it should clear on its own after a period of inactivity on the market. -EA Cade

2:30 pm, April 1, 2020 Technical Issues

NvOiI
...
EA_Cade replied to Error When using the FUT 20 Transfer Market

Hi @ABP-JAKE,That sounds like you may have hit some form of bot detection, if you place a high amount of bids in a short amount of time this can happen. Unfortunately the only option is to simply wait..

3:30 pm, February 22, 2020 Technical Issues

tYnsf
...
EA_Cade replied to Error Connecting to FIFA 20 while playing a game on PS4

Hi @joao6verde6,Can you grab us a screenshot of your PS4 network screen showing the up/down speeds and NAT type please so I can take a look? -EA_Cade

3:30 pm, March 18, 2020 Technical Issues

y3BLT
...
EA_Cade replied to Error 0x8027025a on Xbox One FIFA 20

Hi @Maxamilion2,You're probably going to need to update the console for the game to launch. You can try this first if it's more convenient - from the Xbox dashboard select Settings- All Settings- Net..

3:30 pm, January 9, 2020 Technical Issues

HtgkM
...
EA_Cade replied to Ea servers unavailable

Hi @IDaRrEnMe,Not showing any outages at that time, was this the Title Update release causing your issue? -EA_Cade

6:30 pm, November 27, 2019 Technical Issues

veMYJ
...
EA_Cade replied to Ea ignoring my case

Hi @decavfc,Have you already followed the steps here http://bit.ly/EALetsTalk? -EA Cade

6:30 pm, June 23, 2020 Technical Issues

PqBGp
...
EA_Cade replied to Ea cant process my result and other connection issues

Hi @mattgodding26,Sorry to hear it what system are you playing on? -EA_Cade

8:30 pm, March 18, 2020 Technical Issues

xAKC9
...
EA_Cade replied to Ea account won’t connect to ps4

Hi @dragonglory1052,What happens when you try to follow these steps http://bit.ly/Link_your_gamertag? -EA_Cade

10:00 pm, March 21, 2020 Technical Issues

2BhJI
...
EA_Cade replied to Ea account for online features

Hi @legendc34totynam,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via A..

11:00 pm, February 28, 2020 Technical Issues

UoV0v
...
EA_Cade replied to Ea Server improving

Hi @Petyesz117,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

3:00 pm, May 2, 2020 Technical Issues

zAODY
...
EA_Cade replied to ERROR MARKET ULTIMATE TEAM

Hi @pludtron,Sounds like you hit a form of bot detection, were you making a lot of bids just before this happened? -EA_Cade

11:00 pm, December 3, 2019 Technical Issues

hfFcV
...
EA_Cade replied to EAS FC Catalogue update 1 appears to be damaged and cannot be used

Hey all, All you'll need to do until this is resolved is press cancel on that screen. Please let me know if that doesn't resolve the issue for you. -EA_Cade ..

9:30 pm, March 3, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.