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EA_Cade replied to Fifa 20 companion app freezing

Hi @southuessi,Are you on IOS? -EA Cade

2:30 am, June 2, 2020 Technical Issues

btkh2
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EA_Cade replied to Fifa 20 companion app

Hi @willjohnuk19,Are you logging in with the account information found here? -EA_Cade

5:00 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Fifa 20 case #61200148

Hi @aiman008,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, u..

4:30 pm, June 4, 2020 Technical Issues

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EA_Cade replied to Fifa 20 can’t login

Hi @xxXS10NXxx,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

5:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Fifa 20 can't connect to EA Server on PS4

Hi @advenedo,Sorry to hear it, is this still happening? -EA Cade

2:30 pm, June 11, 2020 Technical Issues

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EA_Cade replied to Fifa 20 bug

Hi @corbwilko,What system is this happening on? -EA_Cade

9:30 pm, January 23, 2020 Technical Issues

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EA_Cade replied to Fifa 20 account hacked

Hi @l33mc2410, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

10:30 pm, December 17, 2019 Technical Issues

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EA_Cade replied to Fifa 20 accoint log in issue

Hi @shadowknight6736,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields..

7:00 pm, March 6, 2020 Technical Issues

PI2HD
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EA_Cade replied to Fifa 20 Ultimate team online offsides, fouls, and incorrect stats and FUT in Gen

Hi @cammyss960,Sorry for the delay, usually that indicates an own goal or deflected shot. I'll send this up just in case something is being counted incorrectly. -EA_Cade

9:30 pm, November 13, 2019 Technical Issues

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EA_Cade replied to Fifa 20 Ultimate Team won't open

Hi @69Armindo69,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

7:30 pm, January 22, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Ultimate Team - No coins?

Hi @RobertoLyngbak,If you exit and reenter FUT does the XP/Coin balance show correctly? -EA_Cade

4:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Ultimate Tam - Team Name

Hi @Turbo_Racer45,Deleting your FUT club will not reset those objectives, once you've changed your name once you won't be able to change it again. -EA Cade ..

5:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Squads not updating

Hi @tobibolu,   There is a squad update coming shortly that should resolve this.   -EA_Cade

4:00 pm, November 30, 2019 Technical Issues

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EA_Cade replied to Fifa 20 Season objectives bug

Hi @MrJEmaZin,We can't assist with this type of issue via AHQ. If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter. ..

2:30 pm, January 29, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Recent games does not show. Crashes game.

Hi @terpsman184,Sorry to hear it, what system is this on? -EA_Cade

6:00 pm, March 10, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Pause and Delays happen

Hi @leonosm,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZin..

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to Fifa 20 PS4 Help Needed

Hey all. If you cannot access the Verification code as the Email is not your own you'll need to fill out an Account Recovery form:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the re..

3:30 pm, January 15, 2020 Technical Issues

al1ns
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EA_Cade replied to Fifa 20 PS4 - Crashing when saving tournament

Hey all,   Both I and the FIFA team have tried several times to reproduce this and haven't been able to do so I'm afraid.   If someone could help out and post the exact steps that lead to th..

3:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Fifa 20 PC freezing, very slow and lagging in matches (offline)

Hi @Cleggerz95,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

10:01 pm, February 27, 2020 Technical Issues

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EA_Cade replied to Fifa 20 PC crashing after language select

Hi @49a28a1a7d09b12c188bf5e417869067,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

5:30 pm, March 27, 2020 Technical Issues

SHiEN
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EA_Cade replied to Fifa 20 Not Receiving my Twitch Packs

Hi @Higgins1928,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Nintendo Switch Unable to connect

Hi @krunixx795,Have you linked the accounts? You can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA Cade

3:30 pm, June 9, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Glitch career mode

Hi @LOLaLOTlol,This is being investigated by the FIFA team now, apologies for the frustration. -EA_Cade

2:30 pm, February 20, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Frozen Loading Screen

Hi @Souleateerr,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Error CE-34878-0 and FUT Deleted

Hi @MrGannonT,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Crashing on Online matches, Pc

Hi @victorrulian,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this..

2:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Copa De Lib in Career Mode

Hi @soyasmurf123,Yep! https://www.ea.com/games/fifa/fifa-20/conmebol-libertadores"Take your team to CONMEBOL Libertadores, CONMEBOL Sudamericana, and CONMEBOL Recopa glory in FIFA 20 Career Mode. Enjo..

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Fifa 20 CRASHING PS4

@martynrushton Hiya, have you already tried these steps? https://answers.ea.com/t5/Technical-Issues/Workaround-Stability-Issue-After-Downloading-Online-Roste... -EA_Cade

4:31 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Age Restriction on Adult Origins account

Hi @ShrimpyMahDude,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..

4:30 pm, December 14, 2019 Technical Issues

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EA_Cade replied to Fifa 20 : Unable to connect

Hi @haddiouiid,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT..

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Fifa 20 30 fps - two monitors

Hi @mackra7,Can you try using Direct X 12? -EA Cade

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Fifa 20 - Edit Player Issues

@w44643233 wrote: Product: FIFA 20Platform:PCWhat is your gamertag/PSN ID? w44643233Which mode has this happened in? Kick offWhich part of the mode? Home & AwayHow often does the bug occur? E..

2:30 pm, November 13, 2019 Technical Issues

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EA_Cade replied to Fifa

Hi @micitovic, I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/If those steps don't r..

7:30 pm, March 31, 2020 Technical Issues

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EA_Cade replied to February 13th - "An error occurred downloading the FUT squad update"

Hi @BaraSquad,Sorry to hear it, what system is this happening on? -EA_Cade

8:30 pm, February 13, 2020 Technical Issues

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EA_Cade replied to Fake dnf

Hi @mao9681,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process i..

10:00 pm, March 3, 2020 Technical Issues

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EA_Cade replied to Failed to start Fifa20

@Alaa656Saad So sorry for the delay, have you tried these steps yet? -EA_Cade

4:00 pm, November 30, 2019 Technical Issues

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EA_Cade replied to Failed to load

Hi @arminasbar575,Okay, in that case you'll need to reach out to an advisor here http://bit.ly/EA_Contact_Us so we can go into more in depth steps with you. -EA Cade ..

10:30 am, June 14, 2020 Technical Issues

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EA_Cade replied to Failed login

Hey all,For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

6:30 pm, November 26, 2019 Technical Issues

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EA_Cade replied to FUT20 Champs speedup lag

Hi @StalwartDiomedes,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time..

2:30 pm, February 7, 2020 Technical Issues

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EA_Cade replied to FUT20 - Can't defend in Rivals

Hi @gelu05,Sorry for the delay, is this still happening? -EA_Cade

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to FUT unable to connect since Wednesday Help please!

Hi @T_MKN02,Give it a shot now please. -EA_Cade

3:30 pm, February 1, 2020 Technical Issues

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EA_Cade replied to FUT servers kicking offline

Hi @TingTong1968,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

3:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to FUT rivals opponent quitting

Hi @JoshisKeene92,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

7:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to FUT players gone

Hi @jonstevens23,If your account was compromised you should be able to regain that content. Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade

5:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to FUT online friendlies won't start

Hi @pc20021077,Can you try deleting everything in there that isn't a Career mode save and let me know if you see a difference? -EA Cade

7:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to FUT not being available try again later

Hi @johnny9019,You have an account issue blocking you from connecting at the moment - please reach out to us at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp so we can resolve this for you. ..

4:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to FUT log in error return me to main meniu

Hi @07522142127,Please reach out to us on Twitter at @EAHelp so we can take care of this for you. -EA Cade

2:30 pm, April 1, 2020 Technical Issues

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EA_Cade replied to FUT error. Club was not transferred from Fifa 19 to Fifa 20!

@thisistw79 This article goes into more detail, but it looks like your club was deleted and remade on August 10th. You club had to exist on August 1st to qualify.  -..

10:30 pm, February 23, 2020 Technical Issues

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EA_Cade replied to FUT draft lost connection

Hi @Georgeyboy1123,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA_Cade

2:30 pm, February 20, 2020 Technical Issues

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EA_Cade replied to FUT companion App

Hi @semirsanel1180,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. ..

3:30 pm, January 9, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.