Search

Search
Search Replies by entering the text above.
t0jIZ
...
EA_Cade replied to Fifa online issues

Hi @gizacfc,Were they goals from crosses by chance? -EA Cade

7:30 pm, March 31, 2020 Technical Issues

EykM5
...
EA_Cade replied to Fifa email says suspended in game it says permanent ban?

Hi @roastedtoon,It's a 72 hour ban, afterwards you will have a new club name automatically assigned to you. -EA_Cade View in thread ..

4:00 pm, January 23, 2020 Technical Issues

O6h8H
...
EA_Cade replied to Fifa deadline day freeze in career mode

Hi @ickybo100,That sounds like a corrupted save file, what system is this on? -EA Cade

2:30 pm, April 2, 2020 Technical Issues

Oq9aK
...
EA_Cade replied to Fifa companion app

Hi @FORZAFANTIC123,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

2:30 pm, April 2, 2020 Technical Issues

BCN4Q
...
EA_Cade replied to Fifa code bug

Hi @voxito12,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, February 7, 2020 Technical Issues

QrB4h
...
EA_Cade replied to Fifa case review time period?

Hi @nadim5220,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade

4:00 pm, March 17, 2020 Technical Issues

YIghm
...
EA_Cade replied to Fifa Pack

Hi @cm851,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:30 pm, February 26, 2020 Technical Issues

a6msO
...
EA_Cade replied to Fifa Online Connection Error

Hi @Assasinboy772,Not showing any issues with your account, this still happening? -EA_Cade

7:30 pm, March 18, 2020 Technical Issues

U9462
...
EA_Cade replied to Fifa 2020 Online Friendlies issue

Hi @RamanujPanda,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP addres..

6:30 pm, June 23, 2020 Technical Issues

fvicZ
...
EA_Cade replied to Fifa 2020 Error PS4

Hi @ReginaCR7,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

7:30 pm, March 18, 2020 Technical Issues

4QSEc
...
EA_Cade replied to Fifa 20-ps4-missing pre order packs

@hidankung Looks like you've gotten them all so far, they drop at the same time as squad battle rewards so make sure you aren't confusing them for one-another. -EA_Cade ..

5:00 pm, December 8, 2019 Technical Issues

AgsJV
...
EA_Cade replied to Fifa 20- Issues with SBC (PC)

Hi @Lukkyno98,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

10:00 pm, January 30, 2020 Technical Issues

CIaVe
...
EA_Cade replied to Fifa 20 wrong verification email

@Jimmy-2-Times91 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...

1:30 pm, November 30, 2019 Technical Issues

9qVSP
...
EA_Cade replied to Fifa 20 won't launch after clicking play on the launcher(PC)

Hi @cloudcld,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

2:30 pm, March 19, 2020 Technical Issues

TNeKX
...
EA_Cade replied to Fifa 20 update stopping

Hi @mcfc271,Sorry to hear it. What system is this happening on? -EA_Cade

2:30 pm, March 19, 2020 Technical Issues

AuJCG
...
EA_Cade replied to Fifa 20 unplayable. Please help.

Hi @lbbattle,Can you get us a picture of the Network Settings screen on the Xbox showing your up/down and NAT type so we can take a look? -EA_Cade

2:30 pm, March 11, 2020 Technical Issues

GFCND
...
EA_Cade replied to Fifa 20 ultimate team Glitch

Hi @EroXx3112,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:30 pm, February 5, 2020 Technical Issues

uLAif
...
EA_Cade replied to Fifa 20 ultimate team

Hi @ashmank23,I'm not showing anything wrong with your account that would prevent you from connecting. Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at al..

9:30 pm, April 7, 2020 Technical Issues

JTqX7
...
EA_Cade replied to Fifa 20 transfer market ban

Hi @Zombies_Z98,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

9:00 pm, June 16, 2020 Technical Issues

G7scv
...
EA_Cade replied to Fifa 20 training screen freezes

@Bashgasm Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

10:30 pm, November 16, 2019 Technical Issues

eNRIl
...
EA_Cade replied to Fifa 20 team has been hacked

Hi @200000000956,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, April 7, 2020 Technical Issues

rP8Cb
...
EA_Cade replied to Fifa 20 stuck on loading screen

Hi @coolguylife,Can you run through these steps http://bit.ly/PS4Safe_Mode and select Rebuild Database please and get back to us? -EA_Cade

10:30 pm, March 6, 2020 Technical Issues

bQi6B
...
EA_Cade replied to Fifa 20 scren freeze PC

Hi @bigbananaman666,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

10:00 pm, December 18, 2019 Technical Issues

Uep6D
...
EA_Cade replied to Fifa 20 ps4 unable to connect

Hi @ersiinkurt,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other play..

6:30 pm, November 26, 2019 Technical Issues

9z6Gm
...
EA_Cade replied to Fifa 20 ps4 triangle/square button doesnt work!

Hi @mohad123,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

10:30 pm, November 13, 2019 Technical Issues

X5wl8
...
EA_Cade replied to Fifa 20 pro clubs disconnect before selecting kits

Hi @olejakadudu7fold,I've seen this happen before with specific boots/kits combos. Can you try changing your kits and boots please? -EA Cade

3:30 pm, March 28, 2020 Technical Issues

z2UdI
...
EA_Cade replied to Fifa 20 players lose stamina

Hi @Dancurry14,Are you using Overload Ball Side in custom tactics? -EA Cade

3:30 pm, April 9, 2020 Technical Issues

hOiy3
...
EA_Cade replied to Fifa 20 online stamina issue

Hi @sbnfar,Are you playing with Overload Ball Side/Constant Pressure tactics enabled? -EA Cade

4:30 pm, April 10, 2020 Technical Issues

NaZfx
...
EA_Cade replied to Fifa 20 online friendlies problem PC

Hi @BogunTeJebo,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address..

10:00 pm, April 30, 2020 Technical Issues

LBdN5
...
EA_Cade replied to Fifa 20 on pc stuttering even at 260fps

Hi @friendlyman33,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade

9:30 pm, May 2, 2020 Technical Issues

uwcD4
...
EA_Cade replied to Fifa 20 on my Xbox was wont load in

Hi @rapmon21,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me kn..

6:30 pm, January 2, 2020 Technical Issues

uCfwL
...
EA_Cade replied to Fifa 20 on age restriction

Hi @ParalyzedSoul,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...

9:30 pm, April 17, 2020 Technical Issues

9rZEi
...
EA_Cade replied to Fifa 20 nintendo switch

Hi @katalanos_7gr,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...

4:30 pm, March 25, 2020 Technical Issues

h5Q0I
...
EA_Cade replied to Fifa 20 login verification

Hi @mattykav1987,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...

5:30 pm, April 4, 2020 Technical Issues

HcolS
...
EA_Cade replied to Fifa 20 login to servers wont connect with login error on email address

Hi @Tflintham,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..

4:00 pm, April 29, 2020 Technical Issues

TKukw
...
EA_Cade replied to Fifa 20 fut draft bug

Hi @Platino1227,Single Player Draft's can fluctuate in difficulty level match to match. -EA_Cade

3:30 pm, January 15, 2020 Technical Issues

B97QE
...
EA_Cade replied to Fifa 20 friendlies error

Hi @Alvinmenezesrona,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP ad..

4:30 pm, April 10, 2020 Technical Issues

ho2cn
...
EA_Cade replied to Fifa 20 friendlies does not work for weeks

Hi @donguyencong,Can you connect to a random Friendly match or is this only happening when you matchmake with your friend? -EA_Cade

9:30 pm, February 12, 2020 Technical Issues

zcxJ3
...
EA_Cade replied to Fifa 20 drill

Hi @tipisudija,Sorry to hear it, what mode is this happening in? -EA_Cade

6:00 pm, February 11, 2020 Technical Issues

hLCDr
...
EA_Cade replied to Fifa 20 dont lauch - Xbox one

Hi @9670Ferikansky,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let..

7:30 pm, December 10, 2019 Technical Issues

q4sT2
...
EA_Cade replied to Fifa 20 doesn’t open on PS4

Hi @dsalama,If you've already installed the update released today please try rebuilding your database in case something was corrupted. Steps here on how to boot into safe mode and then rebuild: http:/..

6:30 pm, November 27, 2019 Technical Issues

vG80u
...
EA_Cade replied to Fifa 20 doesn't open when i press play after update

Hi @SuperEpic1616,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

4:30 pm, April 10, 2020 Technical Issues

JImo6
...
EA_Cade replied to Fifa 20 does not run

Hi @MMCTN,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade

2:30 pm, March 26, 2020 Technical Issues

5KLGr
...
EA_Cade replied to Fifa 20 disconnected mid game

Hi @OmageC,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..

7:00 pm, April 21, 2020 Technical Issues

jehVO
...
EA_Cade replied to Fifa 20 disconnect

Hi @Oisin28760,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

4:00 pm, April 3, 2020 Technical Issues

dMwVJ
...
EA_Cade replied to Fifa 20 crashing when starting up (PS4)

@MickBoyNL01 Hiya. Is this happening when you get the message that you're downloading squads? -EA_Cade

6:30 pm, March 1, 2020 Technical Issues

Aukyx
...
EA_Cade replied to Fifa 20 crashing when entering match on pro clubs

Hi @OIs18,I've seen this happen with certain boots/kits in game. Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

6:30 pm, March 10, 2020 Technical Issues

E5QsM
...
EA_Cade replied to Fifa 20 crashing mid game

Hi @juroy18,Sorry to hear it. Is your game physically crashing or just disconnecting you? -EA_Cade

7:00 pm, March 6, 2020 Technical Issues

RevfK
...
EA_Cade replied to Fifa 20 crashing

Hi @ronw1998,Sorry for the delay, is this still happening? -EA_Cade

8:00 pm, November 21, 2019 Technical Issues

YtwRy
...
EA_Cade replied to Fifa 20 conection

Hi @leonmesar,You have an Account issue that's preventing you from connecting - for this account issue you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for ..

10:00 pm, April 7, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.