Search

Search
Search Replies by entering the text above.
drD8y
...
EA_Cade replied to Miss my champions edition packs

Hi @tacotala69,Champions Edition packs have all been granted, more information can be found at https://www.ea.com/en-gb/games/fifa/fifa-20/fifa-20-game-and-offer-disclaimers -..

10:30 pm, December 13, 2019 Technical Issues

zOqkj
...
EA_Cade replied to Mid Icon SBC

Hi @shayadoje777,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, May 2, 2020 Technical Issues

YUaqh
...
EA_Cade replied to Matchmaking problem

Hi @NaGur2,Do you have location based matchmaking enabled in Customise - Online settings? -EA Cade

3:30 pm, March 28, 2020 Technical Issues

bS0yu
...
EA_Cade replied to Matches disconnecting in Fut Champs

Hi @nishantsalhotra,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

9:30 pm, February 8, 2020 Technical Issues

rMRhd
...
EA_Cade replied to Match entry temporary disabled

Hey all,This issue was resolved around 8 AM GMT. Apologies for the inconvenience. -EA_Cade View in thread

5:30 pm, February 6, 2020 Technical Issues

P1WVX
...
EA_Cade replied to Match disconnection

Hi @amazingman1021,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pr..

7:30 pm, March 18, 2020 Technical Issues

w0j1T
...
EA_Cade replied to Market banned with no reason

Hi @VegasX44,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

6:00 pm, April 8, 2020 Technical Issues

PCGU9
...
EA_Cade replied to March twitch prime rewards

Hi @Nung24,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

2:00 pm, March 11, 2020 Technical Issues

eTEZ2
...
EA_Cade replied to Manager career mode $$ bug

Hi @KrisFKT,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

7:30 pm, November 20, 2019 Technical Issues

Zxsc2
...
EA_Cade replied to Manager Mode - Career Mode Freezes At June 30th 2020

Hi @temmaha1996,This sounds like a corrupted save file unfortunately. -EA_Cade

5:30 pm, March 19, 2020 Technical Issues

AtmzD
...
EA_Cade replied to Made new ps4 account and transferd money cause of bug

Hi @arthurseptember,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

3:30 pm, May 2, 2020 Technical Issues

ghjrG
...
EA_Cade replied to MY PC is lagging too much after FIFA patch update on 12th March 2020

Hi @Ascemantis,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

3:00 pm, March 13, 2020 Technical Issues

w0ilH
...
EA_Cade replied to MS

Hi @TSAMET61,Odd. Is this on PC with DS4 or PS4? -EA_Cade

4:30 pm, March 18, 2020 Technical Issues

Ozy5V
...
EA_Cade replied to Lost points in squadbattle.

Hi @dicken79,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

2:30 pm, February 20, 2020 Technical Issues

AcCNO
...
EA_Cade replied to Lost pack and not getting coin for win

Hi @AbC8903a1783383,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:30 pm, April 18, 2020 Technical Issues

lG8a6
...
EA_Cade replied to Lost my FUT founder

Hi @Testave,Your Est. date will reset if you skip a year in the franchise or if you don't reach a certain threshold of games played before the next game releases. As you only played around 20 games in..

7:30 pm, February 25, 2020 Technical Issues

UHIMt
...
EA_Cade replied to Lost draft token and self service refusing

Hi @alex_the_quagzi,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other..

2:30 pm, April 30, 2020 Technical Issues

DIEVr
...
EA_Cade replied to Lost account

Hi @jameo2013,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, January 29, 2020 Technical Issues

gcNPd
...
EA_Cade replied to Lost Prime Baggio

Hi @abdullah77990,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade

2:30 pm, April 30, 2020 Technical Issues

o1LWv
...
EA_Cade replied to Lost FUT coins

Hi @joeniqueG,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, November 20, 2019 Technical Issues

jwY3I
...
EA_Cade replied to Lost Connection when opponent left

Hi @TaimPlace,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

4:30 pm, April 17, 2020 Technical Issues

K6Jc0
...
EA_Cade replied to Lost Connection to EA Servers

Hi @MacLew95,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me kn..

8:00 pm, April 1, 2020 Technical Issues

qijpb
...
EA_Cade replied to Lost Commentary on Fifa 20 Switch

Hi @HotSmokedSalmon,Are you playing on Xbox One? Try changing your Audio options on the console to Stereo Uncompressed and let me know how you get on. -EA_Cade

2:30 pm, February 8, 2020 Technical Issues

wl0VH
...
EA_Cade replied to Lost 15,000 coins in draft mode

Hi @Rizla316,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade

8:00 pm, February 25, 2020 Technical Issues

RBot1
...
EA_Cade replied to Loss of coins

Hi @x-podger-x,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, February 20, 2020 Technical Issues

oilvP
...
EA_Cade replied to Looses Wins

Hi @ZubiN1987,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

2:00 pm, March 21, 2020 Technical Issues

2qJiR
...
EA_Cade replied to Login Verification Email Unrecognized

Hi @FernGullet18,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...

7:30 pm, April 3, 2020 Technical Issues

PXSLa
...
EA_Cade replied to Login

Hi @cheyannehng,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..

3:30 pm, May 2, 2020 Technical Issues

O4k3i
...
EA_Cade replied to Logged off of Mobile App - Didn't get FUT Champions push

Hi @duarteh5,Can you redeem the points on the console? You have about 20 hours left to register. -EA Cade

4:00 pm, March 27, 2020 Technical Issues

WCVzu
...
EA_Cade replied to Log in Issue with black screen

@Bieu0508 Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

3:00 pm, June 27, 2020 Technical Issues

uDIRP
...
EA_Cade replied to Locked out of FUT

Hi @rangoon1988,I think I've identified the issue, can you try logging in again now please? -EA_Cade

3:30 pm, December 7, 2019 Technical Issues

4icw6
...
EA_Cade replied to Local Multiplayer

Hi @mischka3231,This feedback has been sent to the FIFA team for investigation. -EA_Cade

3:30 pm, December 4, 2019 Technical Issues

OUVj5
...
EA_Cade replied to Limit reached

Hi @PerfectFifa2019,That's not something we have the ability to overturn I'm afraid. You'll need to either use a different PS4 or one of the previous PSN ID's that created an account on that PS4 to co..

3:30 pm, January 9, 2020 Technical Issues

uVNqW
...
EA_Cade replied to Let me reset my account

Hi @Futbdayplz123,At this time once you've used all available resets we cannot grant additional resets. -EA Cade

6:30 pm, April 3, 2020 Technical Issues

oUPpV
...
EA_Cade replied to League SBC

Hi @karlosthornton93,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:00 pm, February 12, 2020 Technical Issues

yScCE
...
EA_Cade replied to Last title update

Hi @mellis23,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread

3:30 pm, April 29, 2020 Technical Issues

Rie7w
...
EA_Cade replied to Lags in Fut Champions

@swirekmadryt Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

4:00 pm, March 27, 2020 Technical Issues

HfYdJ
...
EA_Cade replied to Lagging

Hi @shearman83,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

3:30 pm, February 5, 2020 Technical Issues

K9ELy
...
EA_Cade replied to Lag on menus

Hi @MateiADM,What system are you playing on? -EA_Cade

3:30 pm, February 14, 2020 Technical Issues

tFYbA
...
EA_Cade replied to Lag and slow gameplay

Hi @marco89na,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

5:30 pm, April 28, 2020 Technical Issues

LeQtX
...
EA_Cade replied to Lag and disconnects from ea servers after patch 1.07 squad update Fifa 20

Hi @tomhicken90,Nothing was changed in the latest title update that would effect your connection to this degree. If you're disconnecting when loading your squad you may need to delete that squad and r..

8:30 pm, November 14, 2019 Technical Issues

R9xQE
...
EA_Cade replied to LOANS

Hi @joesthashow,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

5:30 pm, December 14, 2019 Technical Issues

MEz45
...
EA_Cade replied to LAGS on FUTS, anyone?

Hi @Mhilal07,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

2:30 pm, January 31, 2020 Technical Issues

KzTg3
...
EA_Cade replied to L2 Button changing the camera for GK in 3rd Person everytime

Hi @OrpheuLyra,It sounds like you've somehow bound the L2 button to the gamepad button in the game settings. We don't support DS4 for PC, so I would recommend looking into this on their forums. ..

9:30 pm, December 28, 2019 Technical Issues

fJO5g
...
EA_Cade replied to Kits problem

Hi @BrawnierSkate22,Are you using the Bob Marley or Ramadan kit?We're tracking an issue with those 2 at the moment. -EA Cade

6:00 pm, June 3, 2020 Technical Issues

Iuv8K
...
EA_Cade replied to Kit clash on FUT Draft

Hi @mayyy7,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

8:30 pm, January 15, 2020 Technical Issues

ew82h
...
EA_Cade replied to Kit Clash

Hi @nilfc95,Can you provide what kit you're using so I can get this looked at? -EA Cade

4:30 pm, May 2, 2020 Technical Issues

cxBYe
...
EA_Cade replied to Kicks me out of ultimate team when i try to submit an sbc

Hi @scottishcant,Is this on the web/companion app or the console? -EA_Cade

7:30 pm, January 10, 2020 Technical Issues

asCGi
...
EA_Cade replied to Kicked out of FUT in FIFA 20

Hi @dan_wilcox7,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

8:30 pm, November 20, 2019 Technical Issues

saJyY
...
EA_Cade replied to Kicked off ultimate team

Hi @Jayster200101,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..

4:00 pm, November 30, 2019 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.