Search
Search
EA_Cade replied to لياقه
At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Russian Português Jezyk polski Italian Nederlands I will ..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to الرد للضروره لحل مشكله
At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Russian Português Jezyk polski Italian Nederlands I..
8:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to استرجاع نقاط فيفا 20 ستور امريكي
At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Russian Português Jezyk polski Italian Nederlands I..
3:30 pm, May 2, 2020 Technical Issues
EA_Cade replied to İ sell a player but i cant rechieve my coins, what should i do?
Hi @kayanpatates,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to xp after play squad battles not adding to season progress....ps4
Hi @iaMGingerfindsun,This year you only gain XP from completing objectives, not from playing matches. -EA Cade
3:30 pm, April 15, 2020 Technical Issues
EA_Cade replied to why fifa is quitting suddenly while playing
Hi @vadakumba,Can you give any further information? Is this happening after you score from a cross for instance? -EA Cade
6:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to why are the ea servers always going down every 3 days
Hi @bozoman134,Are you having trouble connecting currently? There was a spike in traffic about 30 minutes ago but I'm not showing an outage. -EA_Cade
7:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to weekend league robbed my points but didnt let me in
Hi @mars10x,Your transcript was removed as it contained account security information. Your account redeemed access to the Weekend League that began on December 6th and played 2 games, you have not red..
5:30 pm, December 14, 2019 Technical Issues
EA_Cade replied to web app bug
Hi @metehanozsoy2694,Sorry for the delay, is this still happening? -EA_Cade
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to we are sorry but there has been an error connecting to fifa 20 ultimate team
Hi @calvinli9461,Not showing any issues at the time you posted on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to visuals problem
Hi @AAYKing,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to verify game files fifa 20
Hi @vulinaa,That's really odd, can you try a full uninstall http://bit.ly/ManualOriginUninstall and then redownload to see if that resolves it? -EA_Cade
4:00 pm, January 16, 2020 Technical Issues
EA_Cade replied to unexpected error has occurred... when trying to connect to Pro Clubs
Hi @Stevefut1992,Sorry to hear it. What system is this happening on? -EA Cade
6:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to unable to login as teen account
Hi @chrisphinton,Hey there, can you get me a picture of the Detailed Network Statistics page from the Xbox Networks settings screen please? -EA Cade
8:30 pm, April 24, 2020 Technical Issues
EA_Cade replied to unable to connect to EA server
@r3137 In compliance with US embargoes and sanctions laws, Origin is not available in Cuba, Iran, North Korea, Syria and Ukraine (Crimea region). -EA_Cade ..
11:30 am, January 7, 2020 Technical Issues
EA_Cade replied to ultimate team server problem
Hi @HUSEYIN_VARTOLUU,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-..
9:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to ultimate team connection lost !!!!
Hi @Axeger_85,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
6:00 pm, March 10, 2020 Technical Issues
EA_Cade replied to trainer only displays ‘Action’
Hi @keira160,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
2:30 pm, January 31, 2020 Technical Issues
EA_Cade replied to trade ban
Hi @RadhaKrishna108,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade
2:30 pm, April 16, 2020 Technical Issues
EA_Cade replied to too many computers have accessed this accounts version of displayname fifa 2020
Hi @adigame123g,That would indicate that you've logged in from several devices in the last 24 hours. You'll need to wait 24 hours to continue using that account. -EA Cade ..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to there was an error accessing server data
Hi @dancebody0203,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if thi..
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to the game wont startup after recent update
Hi @saurs97,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
5:00 pm, March 13, 2020 Technical Issues
EA_Cade replied to the game quick sold a player that wasn't selected
Hi @Sallaco123,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, November 22, 2019 Technical Issues
EA_Cade replied to the connection to your opponent has been lost fifa 20 online friendlies
Hi @zSeeN9,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to y..
7:30 pm, June 4, 2020 Technical Issues
EA_Cade replied to t fifa 20 ultimate team hacks and sold all players
Hi @LOVROPOLE,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, March 27, 2020 Technical Issues
EA_Cade replied to suspicious email
Hi @Seishin101,If the email came from either an @EA.com or e.EA.com address, it's from us. Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist ..
4:00 pm, March 13, 2020 Technical Issues
EA_Cade replied to still no support options
Hi @IronCharlstar,You may have better luck reaching out to our Twitter support team at @EAHelp, you can also try changing your location on the help site to the US and then refreshing the help site. ..
5:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to squads aren't saving
Hi @dougieboiiii,Did you disconnect from your last game on the console? -EA Cade
3:00 pm, May 2, 2020 Technical Issues
EA_Cade replied to squad battles fifa 20
Hi @Seekwithdave,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to screen showing appear to be damage and cannot be used
Hi @Ruiz020609,Can you press cancel on that screen? You should be able to load the game still. -EA Cade
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to refound error
Hi @killthemall86,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
2:00 pm, June 2, 2020 Technical Issues
EA_Cade replied to purchased Fifa points in FIFA 20 from PS store
Hi @ygyg0120,That sounds like your PSN ID and Game version are on mismatched regions. You'll need to reach out to SONY support http://bit.ly/ContactPSChat for a refund on this one I'm afraid. ..
2:30 pm, February 20, 2020 Technical Issues
EA_Cade replied to psn ps4 plus not connecting to ea account
Hi @chefmalti,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
5:00 pm, March 25, 2020 Technical Issues
EA_Cade replied to ps4 “you enter a blocked screen” Can’t connect to servers
Hi @andretol95,Sorry for the delay, is this still happening? -EA Cade
12:30 am, March 30, 2020 Technical Issues
EA_Cade replied to ps plus account
Hi @whoriskey32,Sorry to hear it. What happens when you try to connect? -EA Cade
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to profile
Hi @Isteni_Diego,Is this Personal Settings 1 that's failing to load? -EA_Cade
9:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to problem with fut champions rewards
Hi @MOSTAFADAHAB00,They went out 5 minutes after this was posted. -EA Cade View in thread
2:30 pm, June 11, 2020 Technical Issues
EA_Cade replied to problem entering online game
Hi @Bach_Arsenal837,I wouldn't recommend using a hot spot to play regularly, what system are you playing FIFA on? -EA_Cade
9:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to pls help me fifa 20 web app glitch
Hi @georgefifa2005,If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:00 pm, February 11, 2020 Technical Issues
EA_Cade replied to please help no open fifa
Hi @ADIgame123g,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade
5:30 pm, April 28, 2020 Technical Issues
EA_Cade replied to origin
Hi @Lauritsacc3,What happens when you try to connect them? -EA Cade
2:30 pm, April 16, 2020 Technical Issues
EA_Cade replied to offside
Hi @abc1868679007,Do you have any video of this happening by chance so I can get it escalated? -EA_Cade
8:30 pm, February 19, 2020 Technical Issues
EA_Cade replied to odeegard missing
Hi @fifiorz,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, February 28, 2020 Technical Issues
EA_Cade replied to not getting the reward for comlpleting "Daily Objectives"
Hi @mansyno,If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
2:30 pm, February 7, 2020 Technical Issues
EA_Cade replied to non-existing email
@ltnt_cupcake Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
11:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to no recieving any coins
Hi @jackcoulsonn,There is a 5% tax on items sold on the Transfer Market inside FUT. -EA_Cade
7:30 pm, February 26, 2020 Technical Issues
EA_Cade replied to no coins when i sell an item
Hi @TheFIFAboy63,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
4:00 pm, December 19, 2019 Technical Issues
EA_Cade replied to never recieved twitch packs
Hi @andrewhakim,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:30 pm, April 15, 2020 Technical Issues
EA_Cade replied to my transfer market isn't working
Hi @craigboylanhot,Please speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter on this, we can't assist with this type of issue via AHQ. -EA_Cade ..
6:00 pm, February 1, 2020 Technical Issues
EA_Cade replied to my one shot challenge is not saving on the companion apo
Hi @farhan1malik,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this..
5:00 pm, April 30, 2020 Technical Issues
