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EA_Darko replied to Fut Champions
It sounds like you may be having issues with your connection @fin0708. I would suggest taking a look at our Connection troubleshooting steps which you can find here:https://help.ea.com/en-us/help..
3:30 pm, April 19, 2020 Technical Issues
EA_Darko replied to Fut 20 Point with PS Plus
Hey @MotassemJa the PS+ offer is being run by Sony and EA does not have anything to do with it. I know in the past the points have not been added for a number of weeks though if you h..
2:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to Frequently getting kicked out of matches in fut 20
Hey @carbolightjr and @Alibrime from your posts it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps ..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Freeze on “Connecting to eas server” tl
Hey @guisantos200213 can you take a couple of minutes to try the following steps: Restart your console: Turn off your console and then turn it back on. Make sure your game software i..
1:30 pm, December 12, 2019 Technical Issues
EA_Darko replied to Forced to watch lag replays after div rivals match
That's an odd one @nikhilp96 and not one that I have seen myself. Can I ask, on what platform are you seeing this issue and are you seeing any issues in other modes? Darko
8:30 am, February 10, 2020 Technical Issues
EA_Darko replied to Fifa20 companion causing connection problems on ps4
For issues with connection @Willis5555555555 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-trou..
1:30 pm, April 16, 2020 Technical Issues
EA_Darko replied to Fifa point I bought 2days ago has not shown up till now, what's the solution
Hey @emmyanthony_ps if you are missing items you purchase then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. &..
5:00 pm, February 6, 2020 Technical Issues
EA_Darko replied to Fifa 20 setup error
Hey @Tibre19 can I ask on what platform you are seeing this and is it possible to share the error message that you are seeing? The more info we have the better we can help. Darko
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to Fifa 20 servers that are the nearest to Toronto?
Hey @R0ss0ner01899 can I ask in which modes are you seeing issues? I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/e..
4:30 pm, December 19, 2019 Technical Issues
EA_Darko replied to Fifa 20 online lag
It would appear that you are having connection issues @chicken spik and as such, I would suggest looking at the Connection troubleshooting steps which you can find here: https://help.ea.com/en-us..
1:30 pm, January 15, 2020 Technical Issues
EA_Darko replied to Fifa 20 disconnects!
Sorry to hear that you are having issues @youngsushi9966. Can you share the full error message that you are seeing? Darko
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Fifa 20 alt tab
Hey @CalvinXD18 are you running any software on your PC which would take the focus away from FIFA? When the issue occurs are you seeing, for example, any notifications? Darko
5:30 pm, November 18, 2019 Technical Issues
EA_Darko replied to Fifa 20 Online Poor
Hey @AndyBiel from your post I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ &n..
2:30 pm, January 24, 2020 Technical Issues
EA_Darko replied to Fifa 20 No Commentary
That's an odd one @Joelooo_A. Can you check your TV, console/PC settings and you in-game audio options to ensure that your options reflect your audio set up? For example, if you have stere..
2:30 pm, November 14, 2019 Technical Issues
EA_Darko replied to Fifa 20 Gameplay too slow
Hey @Lszsailo if you are having connection issues then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection..
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to Fifa 20 Fut Champions Win did not count!
It sounds like you may be having issues with your connection @kenju. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/c..
8:00 pm, November 30, 2019 Technical Issues
EA_Darko replied to Failed EA server connection
Hey @Cherichi18 that it works with your phone set as a hotspot but not your home network points to a network or ISP issue. I would suggest taking a look at our Connection troubleshoot..
1:30 pm, April 16, 2020 Technical Issues
EA_Darko replied to FUT crashed at the end of game
Hey @SNAHLONE do you see an error message when this occurs and on what platform is it happening? Darko
1:30 pm, March 20, 2020 Technical Issues
EA_Darko replied to FUT WL
Hey @BenGrigg5 based on your post I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basi..
3:30 pm, December 6, 2019 Technical Issues
EA_Darko replied to FUT Lag after update
It sounds like you may be having issues with your connection @Rossi1813. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/f..
12:30 pm, December 6, 2019 Technical Issues
EA_Darko replied to FUT Champs Disconnected while winning 3-1
Hey @Solo24Player and @renadhc for your issues with your connection I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.c..
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to FUT Champs - no rewards
Hey @newstd1 if you are missing items you believe you should have received then you will need to speak with one of our phone or chat support advisers who will be able to advise you..
1:30 pm, December 12, 2019 Technical Issues
EA_Darko replied to FUT 20 FRIENDLIES , CANT CONNECT
Hey @hazallen as you are on the same network can you check your Nat type is set to open, your friends will need to do the same. I would also suggest ensuring that you are all on the same internet..
10:30 pm, November 16, 2019 Technical Issues
EA_Darko replied to FIFA20 not connecting to servers after update and internet improvements!!!
It sounds like you may be having issues with your connection @Getting-them-in. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/..
2:30 pm, January 29, 2020 Technical Issues
EA_Darko replied to FIFA20 Stuck at startup
Hey @dpondash can I ask where it gets stuck? Is it on the initial game loading screen or on the menus? Do you see an error message of any kind when this issue occurs? Can you t..
1:00 pm, March 26, 2020 Technical Issues
EA_Darko replied to FIFA20 Online Friendly Disconnection
It sounds like you may be having issues with your connection @Endim0. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help..
1:30 pm, March 20, 2020 Technical Issues
EA_Darko replied to FIFA ultimate team purchased player disappeared
Hey @erwinvandijk the best thing to do is take a look through your account to see if you can find the item. If you cannot find it anywhere then please speak with one of our phone..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to FIFA coins
Hey @chapy6900 it's not possible to transfer your FIFA coins from FIFA 19 to FIFA 20. Darko
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to FIFA 2020 ON PS4 - A PROBLEM WITH THE CONTROLLER
That's an odd one @maciek754. If it is fixed for a time after a reinstall then it could be an issue with your game files. Are you installing the game to the internal hard drive or an external o..
5:00 pm, March 24, 2020 Technical Issues
EA_Darko replied to FIFA 20 won't launch
Sorry to see that you are having issues @b1cox. Can I ask, on what platform are you having issues and do you see an error of any kind? If on PC can you grab a DxDiag so that we can take a ..
1:30 pm, December 11, 2019 Technical Issues
EA_Darko replied to FIFA 20 ultimate
Hey @garm505 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea..
10:30 am, April 26, 2020 Technical Issues
EA_Darko replied to FIFA 20 lag after a month
Hey @jorhek1995 ifyou are playing on a modern TV you need to ensure that all post-processing features are disabled and that you are playing on game mode. Modern TVs have any number of..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to FIFA 20 disconnecting from server
Hey all it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/..
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to FIFA 20 Matches not connecting - hung on opponent squad screen
Hey @reallyawesomes let's start by going through the Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ It'll ta..
1:30 pm, January 15, 2020 Technical Issues
EA_Darko replied to FIFA 20 DATA DESTROYED
Hey @K1ngm3l21 this is a Sony error so the best thing to do is to try the steps suggested on the console and reinstall the game? If not can you try that now to see if it fixes the iss..
1:30 pm, April 8, 2020 Technical Issues
EA_Darko replied to FIFA 20 Coin Redeem
Hey @tieuhoang if you purchased the codes from a third party retailer then the best thing to do is to speak with the retailer and explain the situation to them. Darko
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to FIFA 20 CRASHES WHEN GOING INTO ONLINE GAME
Hey @santibolt17 it would appear that the issue is with your controller so the best thing to do is to contact the support for the controller to see what they can recommend as we are not able..
1:00 pm, March 20, 2020 Technical Issues
EA_Darko replied to FIFA 20 - PS4 - Error CE-36244-9 - Unable to download game
Hey @MyterioMaestro this is a PS4 error and not an EA one.Sony recommends that you try the following steps when this issue arises: https://www.playstation.com/en-ie/get-help/help-librar..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to FIFA 20 - Banned From Online
Hey @Blackarat if you have a ban on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/e..
4:30 pm, January 22, 2020 Technical Issues
EA_Darko replied to FIFA 20 (X Box One) - Game keeps freezing following a recent update
Hey, sorry to see that you are having issues @BurboBoys. In a situation such as this, the first thing to do is ensure that your console and game are fully up to date. If that makes no di..
2:30 pm, February 27, 2020 Technical Issues
EA_Darko replied to Experiencing latency
Hey @dariogieselaar it sounds like you are having connection issues and as such I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/..
11:30 am, December 9, 2019 Technical Issues
EA_Darko replied to Every time I go in to any online match on any mode I disconnect immediately
It sounds like you may be having issues with your connection @heronipepperoni and as such I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://h..
2:30 pm, December 10, 2019 Technical Issues
EA_Darko replied to Error message : personal settings 1 failed to load (Fifa 20)
Hey @GeorgeAd142, when seeing this error the best thing to try is to go to Customize - Profile - Delete and deleting the current Settings files. Darko
8:30 pm, November 11, 2019 Technical Issues
EA_Darko replied to Error in my bid
Sorry to say @CoyoteAsesino but there is nothing that we can do in instances of accidental bids. We are unable to reverse the action or return the item/coins.Darko
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to Error in Transfer Market
Hey @INubIsOn are you having this issue on the app or on your console/PC? Darko
1:30 pm, April 16, 2020 Technical Issues
EA_Darko replied to Error every few minutes!!!!
It sounds like you may be having issues with your connection @azoz11A11. I would suggest taking a look at our Connection troubleshooting steps which you can find herehttps://help.ea.com/en-us/help/faq..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to Ea sort your servers out 😡😡
It sounds like you may be having issues with your connection @lryan95. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Ea connection problems
Hey @nuradil9595 if you are not getting the code then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. You..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to EA Live Chat not working
Hey @sge_modeste27 you can contact our live support at help.ea.com. To speak with a chat adviser: Click on your product Origin Then select 'PC Manage my Account' Can't log ..
1:30 pm, April 16, 2020 Technical Issues
EA_Darko replied to EA Help sent me here for someone to help me fix this transfer glitch on web app
Sorry to say @446Brandon446 but there is nothing that we can do in relation to accidental bids, listings or submissions. If you listed an item for less than you intended then there is..
4:30 pm, January 28, 2020 Technical Issues
