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EA_Darko replied to Ultimate team is broken for me, HELP!!
It sounds like you may be having issues with your connection @Hasnain-2Khan. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..
2:00 pm, November 28, 2019 Technical Issues
EA_Darko replied to Twitch Prime Rewards
Hey @Fatss093 if you are missing items that you believe you should have then you will need to speak with one of our chat support advisers who will be able to advise you further. &..
5:00 pm, April 29, 2020 Technical Issues
EA_Darko replied to Tranfe
Hey @Emrelzr53 if the transfer market is locked then the only way to unlock it is by continuing to play and explore all aspects of FUT. It is not possible for us or anyone else to unlock it ..
2:30 pm, November 17, 2019 Technical Issues
EA_Darko replied to Trace Report. What does it mean?
Hey @BenGrigg5 those speed tests don't really help in diagnosing issues. A speed test is one done on optimal settings and are not treflcivetive of actual bandwidth use. For exa..
2:30 pm, December 12, 2019 Technical Issues
EA_Darko replied to The ea servers ar unable to process my request fifa 20
Hey @basos19 for connection issues I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshootin..
6:00 am, April 12, 2020 Technical Issues
EA_Darko replied to The EA servers are unable to process you request FIFA 20
Hey @Br6mn3ja it like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..
6:00 am, April 12, 2020 Technical Issues
EA_Darko replied to TOTW sbc compensation
Hey @gospodin991 if you are have not received an item back that was promised then the best thing to do is to speak with one of our phone or chat support advisers who will be able t..
2:00 pm, November 28, 2019 Technical Issues
EA_Darko replied to Squad battle disconnects
Hey all if you are having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-trou..
2:30 pm, November 28, 2019 Technical Issues
EA_Darko replied to Servers
Hey @marcelleno can you let me know what error message you are receiving? The more info we have the better we can help but if you are having issues with your connection I would s..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Server problem
Hey @S1mb4HM and @leroykevin from your posts it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can..
5:00 pm, January 14, 2020 Technical Issues
EA_Darko replied to Serious Button & Gameplay Delay’s
If you are playing on a modern TV @LOZZA7312 you need to ensure that all post-processing features are disabled and that you are playing on game mode. Modern TVs have any number of bel..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Selling player for wrong amount
Sorry to say @M4cca80 but there is nothing that we can do in instances of accidental bids, listings or submissions.We are not able to reverse the action or return the item.Darko
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to SBC
Hey @ZxIISONIC69 can I ask, to which SBC are you referring? Do you see an error message of any kind? The more info we have the better we can help.Darko
2:30 pm, November 28, 2019 Technical Issues
EA_Darko replied to Ps 2 controller problem when i use x360ce
Hey @zoteni the PS2 controller is not a supported input method for FIFA 20. The best thing you can do is check to see if any other users who are using the same software as you have fo..
4:00 pm, November 13, 2019 Technical Issues
EA_Darko replied to Problem with Login, lost Emailaccount
Hey @LosVince if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.c..
2:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to Problem playing with a friend
Hey @LFRMartins99 generally if you can play with some friends but not others then it can be something as simple as a NAT issue. Can you and your friends who can't play together all check you..
9:00 am, March 20, 2020 Technical Issues
EA_Darko replied to Problem icon swap
It sounds like you may be having issues with your connection @gianky921003. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Please ban the PC Squad Battles cheaters!
Hey @NeXTA111 if you are in game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/ W..
2:30 pm, February 28, 2020 Technical Issues
EA_Darko replied to Player disappears
Hey @bar54612 can you check your unassigned pile to see if the item is there? If not and you are unable to find it then you will need to speak with one of our phone or ..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Personal setting 1 problem fifa 20
Hey @takeaw when you see the error about Personal Settings Failed to load, the best thing to try is to go to Customize - Profile - Delete and deleting the current Settings files. Once done launch..
9:00 pm, November 27, 2019 Technical Issues
EA_Darko replied to Origin email
Hey @KeanuR-04 if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://hel..
2:00 pm, November 28, 2019 Technical Issues
EA_Darko replied to Opponents quitting but still receiving the loss
If you are receiving a loss @cmoura123 then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troub..
1:00 pm, March 14, 2020 Technical Issues
EA_Darko replied to No access to fifa 20 fut web app transfer market.
Hey @Haitianuno and @omarisssa, if you have not received access to the transfer market yet then you will need to continue playing and exploring all aspects of FUT. It is not poss..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to New player faces
Hey @JOSUE0720 have you ensured that your game is fully up to date? Do you have any example of any players who you believe should have had updates but you are not seeing?Darko
4:00 pm, November 13, 2019 Technical Issues
EA_Darko replied to My conn
If you are playing on a modern TV @callummcfc96 you need to ensure that all post-processing features are disabled and that you are playing on game mode. Modern TVs have any number of ..
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to Missing 2200 Fifa points
Hey @KingUgas if you are missing content then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. It's b..
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to Low FPS in FIFA 20 low GPU usage
Hey @DerTitanOlliKahn let's start by grabbing a DxDiag so that we can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/ Once I have tha..
10:00 am, January 22, 2020 Technical Issues
EA_Darko replied to Login Verification!!!
Hey @DEESPURS20 if you do not have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.co..
1:30 pm, April 8, 2020 Technical Issues
EA_Darko replied to Lagging
If you are playing on a modern TV @jadams888 then you need to ensure that all post-processing features are disabled and that you are playing on game mode. Modern TVs have any number o..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Is it possible to get divison rivals points back?
It sounds like you may be having issues with your connection @ventus1206. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/..
10:30 am, March 27, 2020 Technical Issues
EA_Darko replied to Input Lag in menus + ingame
If you are playing on a modern TV @r1zhy then you need to ensure that all post-processing features are disabled and that you are playing on game mode. Modern TVs have any number of be..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Innocent van
If you have a ban on your account @broodlee1 then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/en-us..
5:00 pm, January 20, 2020 Technical Issues
EA_Darko replied to I quick sell (Sergio Ramos , Lenglet , Ter Stegen), and I want to recover them
Hey @KOR_hanjungkim there is nothing that we can do in cases of accidental bids, listings, submissions or sells. We cannot return the item or reverse the action.Darko
4:30 pm, December 19, 2019 Technical Issues
EA_Darko replied to I cant play a match on fifa 20 keep losing connection to the EA servers
Hey all, from your posts it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.co..
4:30 pm, January 28, 2020 Technical Issues
EA_Darko replied to I am banned, but why, if I play always fair
You will need to speak to our Terms of Service team for any ban @lietuvaever. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-abou..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to I accidentally submitted my icon swaps players into an SBC
I'm sorry to say @adr567631 but there is nothing that we can do in instances of accidental bids, listings or submissions. We are not able to return the item or reverse the action.Darko
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to I QUIT FUT
Hey @hamidzaibullah if you have any questions relating to a TOS sanction then you will need to speak to our Terms of Service team as they are the only ones who can discuss a TOS sanction or ban w..
2:00 pm, November 28, 2019 Technical Issues
EA_Darko replied to How do I
Hey @mccreiks if you believe that your account was compromised then you will need to speak with one of our phone or chat support advisers who will be able to advise you further.&nb..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Ho
Hey @FlauntyBear32 you can find the steps to link your EA and Twitch accounts here: https://help.ea.com/en-us/help/fifa/ea-sports-fifa-and-twitch/ Darko ..
2:00 pm, February 18, 2020 Technical Issues
EA_Darko replied to Hacked account
Hey @matty31289 the best thing to do is to speak with one of our chat support advisers who will be able to advise you further. You can contact our live support at help..
1:30 pm, April 16, 2020 Technical Issues
EA_Darko replied to Hacked FIFA20 account
Hey @CopiousBear74 for any account-based issue you will need to speak with one of our chat support advisers who will be able to advise you further. You can contact our live suppo..
1:00 pm, July 1, 2020 Technical Issues
EA_Darko replied to Got an achivement from another player?
That's an odd one @RobRokk. Can I ask on what platform did this occur? Darko
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Glitchy screen
Hey @BenGrigg5 I am locking this thread as there is no need for you to have multiple threads on the same issue. As I advised you previously, we would need to see the full Trace Route ..
3:30 pm, December 24, 2019 Technical Issues
EA_Darko replied to Getting driver crashes when cheaters are losing
Hey @PMAlex280794 is the error you are seeing related to DXGI_ERROR_DEVICE_REMOVED. If so this error is one relating to your GPU and no tin fact FIFA, the best thing to do is a clean install..
7:00 am, April 21, 2020 Technical Issues
EA_Darko replied to Get Kicked out of every online game I play
Hey @Tropicalkillerx it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.c..
6:30 pm, December 13, 2019 Technical Issues
EA_Darko replied to Gameplay is too slow because of EA Servers!
Hey @nero_zahin19 your UO Trace is showing issues with connection, you have some very high ping times well before you reach the EA servers. I would suggest taking a look at our Connec..
1:30 pm, April 16, 2020 Technical Issues
EA_Darko replied to Game froze after winning a weekend league game and I was given the loss
It sounds like you may be having issues with your connection @conor157. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Game disconnecting
It sounds like you may be having issues with your connection @shwayneybaby. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/elp..
5:00 pm, January 14, 2020 Technical Issues
EA_Darko replied to Fut Champs Win Not Counting
Hey @dannycollier3 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com..
6:30 pm, November 15, 2019 Technical Issues
EA_Darko replied to Frequently getting kicked out of matches in fut 20
Hey @carbolightjr and @Alibrime from your posts it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps ..
4:30 pm, November 13, 2019 Technical Issues
