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EA_Cade replied to FIFA 20 Ultimate team menus constantly freezing

Hi @nrs929,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:00 pm, November 15, 2019 Technical Issues

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EA_Cade replied to FIFA 20 ULTIMATE TEAM CANNOT SIGN IN

Hi @smoggiewolf,Give it a shot now. -EA_Cade View in thread

3:00 pm, February 12, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Transfer Market Ban

@Githers Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned or suspended account over Answers HQ. -E..

10:00 am, November 19, 2019 Technical Issues

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EA_Cade replied to FIFA 20 Squad Battles Win to Loss

Hi @JUVE1987ADP,That's odd, did you happen to notice if the loss actually recorded in your W/L/D record? Has this happened since? -EA_Cade

3:00 pm, December 21, 2019 Technical Issues

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EA_Cade replied to FIFA 20 Screen Flickering

Hi @Eminent_1999,Odd, have you tried the steps in this thread? https://answers.ea.com/t5/Technical-Issues/Fifa-20-PC-SCreen-flickering/td-p/8442908 -EA Cade

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to FIFA 20 SPEED UP LAG

Hi @FRF83,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZing ..

8:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to FIFA 20 RANDOM BAN

Hi @AltmerS,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PS4 stuck at connecting to ea servers.

@threeredbulls Hiya, is this still happening? -EA_Cade

9:00 am, January 29, 2020 Technical Issues

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EA_Cade replied to FIFA 20 My over half of FUT team has gone Missing...

Hi @Fatboy_Knogger,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, June 2, 2020 Technical Issues

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EA_Cade replied to FIFA 20 KEEPS FREEZING AND STUTTERING FOR ME BOTH ONLINE AND OFFLINE

@vishnupradhan In addition to what @MadRedPirahna said, Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. ..

2:30 pm, June 27, 2020 Technical Issues

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EA_Cade replied to FIFA 20 ISSUE

Hi @MaestruLacatus,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade ..

5:00 pm, February 11, 2020 Technical Issues

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EA_Cade replied to FIFA 20 FUT screen freeze

Hi @larssonka,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

2:30 am, June 2, 2020 Technical Issues

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EA_Cade replied to FIFA 20 FPS drop by 10 fps for 1 sec during gameplay

Hi @Blejac09,You might have better luck locking the FPS in the Nvidia Control Panel under Manage 3D Settings, Program Settings - FIFA 20. Make sure you have Vertical Sync set as ON and set Max Frame R..

4:00 pm, June 26, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Crashing after Windows 10 and GeForce Driver Update

Hi @Coach_Jacobs,That's no good, have you already tried rolling back the driver? -EA Cade

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Career Mode Freezes/Infinite Loading Screen

Hi @kismilliomos,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this..

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Bug in champions or career mode

Hi @raulespurz,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this p..

4:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Every time I connect to the internet via mobile hotspot no online match playable

Hi @anths13apex,Can you connect to your hotspot and then get us a screenshot of the PS4 connection status screen showing your up/down speeds and NAT type? -EA_Cade

7:30 pm, March 19, 2020 Technical Issues

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EA_Cade replied to Error message: an error has occured in the following application (CE-34878-0)

Hey all. We're tracking this on our side now.If you're experiencing this please respond here with the following information so we can get this resolved:   PSN ID/Gamertag Platform ISP   Shou..

7:00 pm, February 28, 2020 Technical Issues

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EA_Cade replied to Error connecting to FIFA Ultimate Team

Hi @VerruckterHund,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

3:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Error 0x8027025a on Xbox One FIFA 20

Hi @Maxamilion2,You're probably going to need to update the console for the game to launch. You can try this first if it's more convenient - from the Xbox dashboard select Settings- All Settings- Net..

3:30 pm, January 9, 2020 Technical Issues

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EA_Cade replied to Ea servers unavailable

Hi @IDaRrEnMe,Not showing any outages at that time, was this the Title Update release causing your issue? -EA_Cade

6:30 pm, November 27, 2019 Technical Issues

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EA_Cade replied to Ea server pulling through an incorrect email address?

Hi @Irishliamo,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

10:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Ea just sending me the same copy and paste email?!

@DTCoster666 If you've already been denied by the ToS team to have the ban overturned there is no further action to be taken, their decision is final on these matters. -EA Ca..

3:00 pm, June 27, 2020 Technical Issues

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EA_Cade replied to Ea ignoring my case

Hi @decavfc,Have you already followed the steps here http://bit.ly/EALetsTalk? -EA Cade

6:30 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Ea cant process my result and other connection issues

Hi @mattgodding26,Sorry to hear it what system are you playing on? -EA_Cade

8:30 pm, March 18, 2020 Technical Issues

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EA_Cade replied to ERROR MARKET ULTIMATE TEAM

Hi @pludtron,Sounds like you hit a form of bot detection, were you making a lot of bids just before this happened? -EA_Cade

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to EA servers disconnect issue

Hi @kingkaki2020,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

6:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to EA Suspended my account for what?

Hi @TrinatiS1,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

4:00 pm, November 23, 2019 Technical Issues

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EA_Cade replied to EA Support is useless - How to get issue fixed?

Hi @H0pp1e,Sorry to hear this. Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade

2:30 pm, December 28, 2019 Technical Issues

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EA_Cade replied to EA Service Network Problem

Hi @HZS8,Are you getting an error message of any kind? Can you post it here? -EA_Cade

5:00 pm, March 24, 2020 Technical Issues

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EA_Cade replied to EA ACCOUNT

Hi @liamkenney,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Drag back not working with custom controls

Hi @choda996,Wasn't aware of this. I'll see that it gets to the right teams. -EA_Cade

7:00 pm, January 25, 2020 Technical Issues

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EA_Cade replied to Doing a good job 👍🏾

  @jovitheman wrote: I have one question, why do I have to watch an other persons replay or celebration? It’s a bit annoying to force someone to watch something that they just saw or can w..

2:30 am, June 2, 2020 Technical Issues

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EA_Cade replied to Do support tickets always get ignored???

Hi @MurphyG27,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..

5:00 pm, February 6, 2020 Technical Issues

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EA_Cade replied to Division rivals rewards

Hi @fifaboy21212121,Rivals rewards have all been sent, if you're missing them you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us. -EA Cade ..

2:30 pm, June 11, 2020 Technical Issues

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EA_Cade replied to Division rivals points and coins

@Flipery8flop Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:00 pm, April 15, 2020 Technical Issues

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EA_Cade replied to Division rivals losing connection to opponents

@Thebearded1dr Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..

2:30 pm, June 27, 2020 Technical Issues

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EA_Cade replied to Div Rivals sped up & unresponsive gameplay

Hi @gl3w,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZing t..

6:30 pm, November 27, 2019 Technical Issues

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EA_Cade replied to Disconnection!

Hi @Zeeguz01,Sorry to hear it, what system are you playing FIFA on? -EA_Cade

9:30 pm, December 10, 2019 Technical Issues

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EA_Cade replied to Disconnection issues

Hi @ijediman7,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA_Cade

4:30 pm, March 5, 2020 Technical Issues

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EA_Cade replied to Disconnection in Squad Battles

@Other0ne Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/fa..

2:30 pm, June 27, 2020 Technical Issues

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EA_Cade replied to Disconnection and loss in Fut Champions after a win

Hi @Kailatah,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Disconnecting while In Game

Hi @KrisDesiigner,Not showing any issues at that moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/c..

4:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Disconnecting from ultimate team

Hi @RedzerS77,Thanks for that, looks perfect. Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade ..

5:30 pm, June 7, 2020 Technical Issues

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EA_Cade replied to Disconnected twice after scoring

Hi @mepics,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. ..

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Disconnected from a match when I had already won

Hi @Gallagher893,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

2:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Disconnected from 2 draft finals and can’t get hold of an ea advisor

Hi @910599,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. ..

5:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Disconnected for the EA severs

Hi @Greenlay1996,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

7:30 pm, June 10, 2020 Technical Issues

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EA_Cade replied to Disconnect in Fut champs

Hi @Orange1245,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

9:30 pm, June 19, 2020 Technical Issues

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EA_Cade replied to Disconnect every game

Hi @tsiamanes7,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

3:00 pm, December 4, 2019 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.