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EA_Cade replied to Disconnect

Hi @Billy9481,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

2:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to Disconn

Hi @kevinbeast456,I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/If those steps don'..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Disconections from Fut Champs games

Hi @cachorro80,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

10:00 pm, June 19, 2020 Technical Issues

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EA_Cade replied to Discard badges

Hi @fieryelder,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:00 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Direct x error

Hi @Casttelo69,Gotcha, can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if that help..

6:30 pm, November 21, 2019 Technical Issues

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EA_Cade replied to Different ea account keep poping up

Hi @batbold_balt,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Didnt get my guaranteed community tots

Hi @3abadi123,It's there, you just can't see more than 30 packs at once on the game. If you open some or go to the companion/ web app you'll be able to see it. -EA Cade

6:30 pm, April 30, 2020 Technical Issues

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EA_Cade replied to Didn't receive my 2,000 fifa points

Hi @Itzcal365,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:00 pm, January 7, 2020 Technical Issues

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EA_Cade replied to Didn't get any weekend league rewards

Hey all. Weekend League rewards roll out at 0700 UTC. -EA_Cade View in thread

3:00 am, November 13, 2019 Technical Issues

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EA_Cade replied to Did not receive WL rewards (FUT Champions)

Hi @artpopov,Those rewards drop at 0700 UTC, about 20 minutes after you made this post. -EA_Cade View in thread

11:00 am, November 12, 2019 Technical Issues

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EA_Cade replied to Did not Get my pack

Hi @DuduDiniz95,It's in your packs, check on the app as FIFA will only show 30 packs at a time. -EA Cade View in thread

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to DNF incorrect after I win

Hi @Jani-Adames,If your game session is interrupted you won't earn any progress for Objectives you may have completed during that session.Can you try these steps http://bit.ly/ConnectivityBTS please a..

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Crashing game it just crashes

Hi @UltimateWeaboo,What platform is this happening on? -EA Cade

5:30 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Constantly freezing or getting disconnected online

Hi @Pushmipuli,You'll want to reach out to your ISP on this one, you have a 1000ms ping to your router which is indicative of an overall network problem. That first hop should never be above 2ms in an..

4:00 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Connection problem

Hi @LoonJek123,Sorry for the delay, is this still happening? -EA_Cade

7:30 pm, December 10, 2019 Technical Issues

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EA_Cade replied to Connection in fut champions

Hi @edu-vas7,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..

2:30 am, June 2, 2020 Technical Issues

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EA_Cade replied to Connection Problems - 4/14/20

Hey all,   The FIFA team are aware and investigating the ongoing connectivity issues, I've merged most of your threads here for clarity and ease of communication.      ..

9:30 pm, April 14, 2020 Technical Issues

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EA_Cade replied to Companion login issue

Hi @sdcavalentine,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to Companion app selected wrong player in transferlist

Hi @13bradster,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

11:00 am, November 11, 2019 Technical Issues

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EA_Cade replied to Companion app - saying no FUT 20 club

Hi @ARONSAGOONER,If you're logging in to the same account you're posting here with, you have nothing tied to it. Please reach out to an advisor at http://bit.ly/EA_Contact_Us so we can assist further...

8:30 pm, March 11, 2020 Technical Issues

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EA_Cade replied to Companion App crashes

Hi @Mighty_Limacide,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer ..

3:30 pm, January 9, 2020 Technical Issues

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EA_Cade replied to Community TOTSSF SBC Player Pack Issue

Hi @Darghin23,I'm showing that you got that from an 83+ upgrade pack, not the TOTSSF SBC pack. -EA Cade

2:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Colour Blind and Ref's kit.

Hi @Snoopgeorgio,Sorry to hear it. The Bob Marley kit, Ramadan kit and the No Room for Racism kit are all being looked into at the moment for this reason. -EA Cade

3:00 pm, June 11, 2020 Technical Issues

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EA_Cade replied to Coin rules

Hi @hedayatiorm, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

2:30 pm, January 4, 2020 Technical Issues

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EA_Cade replied to Club Est. Date incorrect

Hi @Zambooca,I'm not showing that you ever played FUT in FIFA 19, if you skip a year in the franchise your Est. date will reset. -EA Cade

4:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Cheaters in FIFA

Hi @EpicOlimpo,You can report suspected cheaters via the steps here: http://bit.ly/EAReportPlayer -EA Cade

2:30 pm, June 11, 2020 Technical Issues

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EA_Cade replied to Change team Fut Team

Hi @rumekinho,Once the name change has been completed you won't be able to change the name again. -EA Cade View in thread

4:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Career mode financial takeover

Hi @lukecun11,Best I can advise is to sim a few weeks to see if the Financial Takeover shows up. If not, check other save files to make sure it wasn't redeemed there. We have no ability to grant conte..

4:30 pm, March 18, 2020 Technical Issues

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EA_Cade replied to Career mode editing player

Hi @Fernando921,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

4:30 pm, January 31, 2020 Technical Issues

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EA_Cade replied to Can’t return player to club or quick sell

Hi @sk8death27,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to Can’t pick player from market

Hi @panks618,You need to force the market to refresh, try changing the search price by 100 coins and searching again. -EA Cade

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Can’t login to ea when trying play pro clubs or sesons

Hi @bobmalone1990,What happens exactly when you try to play? -EA Cade

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Can’t log into companion

Hi @JoshRobertsonnn9,Can you show a screenshot of what you're seeing? -EA Cade

9:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Can’t log in to Online ??? The email address for verification is not mine

Hi @Gillam1388,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

11:00 pm, February 8, 2020 Technical Issues

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EA_Cade replied to Can’t load into pro clubs

Hi @Lawry1256,Sorry to hear it, what platform are you playing on? -EA Cade

4:30 pm, April 15, 2020 Technical Issues

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EA_Cade replied to Can’t link ea to psn because I don’t receive security code email

Hi @jordiramos2,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..

9:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Can’t connect to ea servers

Hi @JPM1182,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connecti..

2:30 pm, December 6, 2019 Technical Issues

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EA_Cade replied to Can’t connect EA fifa 20 to switch

Hi @charob1111,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to Can’t buy Fifa Points

Hi @ArhturWoodhouse,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then le..

3:00 pm, February 27, 2020 Technical Issues

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EA_Cade replied to Can’t Find My Packs FIFA 20

Hi @Johnwesleyjdub,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Cant finish an Sbc cause he doenst load the change

Hi @Sinned-040,Sorry for the delay, when that occurs it usually means you need to connect on your console as the game was closed unexpectedly then you should be able to use the companion app again. ..

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to Cant find my fut players in club

Hi @Sondren1123,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Cant enter fut and seasons

@Sportingxyz Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

9:30 pm, December 18, 2019 Technical Issues

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EA_Cade replied to Cant connect to EA servers

Hi @Damonkef789,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FU..

4:00 pm, June 9, 2020 Technical Issues

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EA_Cade replied to Cannot connect to EA Server

Hi @SMUsamage80,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FU..

2:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Cannot Post on EA Fifa forum

Hi @toshimitzou1,What happens when you try to make a post? -EA_Cade

10:30 pm, November 12, 2019 Technical Issues

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EA_Cade replied to Can`t launch my brand new FIFA 20

Hi @Axs1471Sxa3191,FIFA 20 doesn't come in a 6 DVD package, can you show me a picture of what you purchased? -EA Cade

2:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to Can't verify EA account

@NAGLED14 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

6:00 pm, November 15, 2019 Technical Issues

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EA_Cade replied to Can't register for the weekend league

Hi @Diamovski,Odd, can you try on the web/companion app? -EA Cade

4:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Can't play to the game on PC

Hi @dimdihadi,Sounds like the game is still installing. Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

8:00 pm, March 10, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.