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EA_Atic replied to Me and my friend cannot play in friendlies mode in FUT and in normal game.
@Hamzajr0777 What platform are you on and what error are you getting? /Atic --------------------------------------------------------------------------------------------------..
4:00 pm, December 4, 2019 Technical Issues
EA_Atic replied to FUT 20 FRIENDLIES , CANT CONNECT
What platforms are you on and are you on wifi or cabled connection? and last question who is your ISP? /Atic ----------------------------------..
10:30 pm, November 16, 2019 Technical Issues
EA_Atic replied to FIFA 20 Pro Clubs
Hey @Lindsaymc @TopScotsman08 @twinneyj @iownawolf123 What platform are you all on and what troubleshooting have you tried? /Atic ..
2:00 pm, March 21, 2020 Technical Issues
EA_Atic replied to FIFA 20 CRASHES ON STARTUP
Hey @ReMaX_006 @illamerica Are you on 64 bit version or 32 bit version of Windows 7? /Atic -------------------------------------------..
4:00 am, November 24, 2019 Technical Issues
EA_Arrenai replied to Very low latency fifa 20 pc
Hey there, @Akanyom. I apologize for the wait on this. Thanks for the UO Trace! It looks like after the first hop to your router, you're facing 98-100% packet loss. Can you t..
6:00 pm, January 24, 2020 Technical Issues
EA_Andy replied to Megathread: Error CE-34878-0
Hey all, As @Mguzman1108 mentions this is just a generic crash error code from PS4. That being said, is this when you go into kick off? We have another thread that migh..
12:30 am, February 9, 2020 Technical Issues
EA_Andy replied to I am not getting my weekly pre order packs - Fifa 20
Hey @Bountayee I've taken a look at your account and can see the packs being opened. Your last lot were opened at 2:26am UK time yesterday - rare gold packs. - Andy -
10:30 am, November 24, 2019 Technical Issues
EA_Andy replied to Game Crashing without Error
@felipe_jrf871 @ZeSolenya @NariManutd - If you're getting a crash without error could you send me an msinfo file from your computer via DM? Here's how to gather one ..
7:00 am, November 28, 2019 Technical Issues
EA_Andy replied to FIFA 20 Feedback (Ultimate team) on November 7, 2019 3:21PM
McSwigan wrote: » MrSchool_the12 wrote: » @EA_Andy as I predicted no one even cares to respond... Even you must admit the gameplay is far from real life football or a good game. I agree with yo..
3:30 pm, November 7, 2019 Ultimate Team General Discussion
EA_Andy replied to Division Rivals Rewards
Hey @Drax_OG27 Can you try logging out of FUT and back in again to see if that makes them show up? Thanks, - Andy - ..
8:00 pm, December 18, 2019 Technical Issues
EA_Andy replied to Cannot bid on the WebApp
Hi @x_cryo_75x If you haven't received a ban message then this should be temporary. They don't usually last more than 24 hours but it depends how many bids/buyouts you've been..
7:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to your technical support is so bad
Hello, @aliamloka20202. Can you give me some details on what your issue is? I may be able to help. Thanks!
4:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to why is fifa the only game who has controller lags?
Hi there, @DarkplayerAT. Let's see if we can find out why you're experiencing input lag. First, are you on a wired or wireless connection?
4:00 pm, March 24, 2020 Technical Issues
EA_Aljo replied to unable to connect to ea servers
Hi there, @BamieJareham1. I'll see if I can help with this. Can you tell me which steps you've already tried so that we don't repeat them? Thanks!
5:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to no opponent found fifa 20 co op seasons
Hi there, @KhetanLala. I'll try to help with this. First, what system are you playing on?
5:00 pm, June 24, 2020 Technical Issues
EA_Aljo replied to loss of coins
Hi there, @Evanmanukearney. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. ..
3:00 pm, March 18, 2020 Technical Issues
EA_Aljo replied to game disconnect when won
Hello, @Hoptune. Thanks for reaching out to us. We don't have the ability to modify your record so we can't do anything about the loss, unfortunately. Was this the only time it happened or..
4:00 pm, March 24, 2020 Technical Issues
EA_Aljo replied to future starts academy:james 80 OVR without doing "they call him fishy" objective
Hi there, @nezarnassif. You will need to use the version specified in the requirements. If you no longer have the 80 OVR version, you won't be able to complete the objectives, unfortunately.
5:00 pm, February 18, 2020 Technical Issues
EA_Aljo replied to fut champions
Hi there, @Simpsonprat. The best thing to do is just keep playing and climbing the divisions. You'll get more points as you keep progressing. Good luck!
5:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to disconnect
Hi there, @paulmaci. I'll try to help find out why you keep disconnecting from matches. First, are you on a wired or wireless connection?
7:00 pm, April 6, 2020 Technical Issues
EA_Aljo replied to You need to sort your servers out
Hello, @Bigtree2016. I'll try to help find out what's going on with all the lag you're experiencing. First, I'd like you to power cycle your equipment with the following steps: unplug..
5:30 pm, February 3, 2020 Technical Issues
EA_Aljo replied to Wrongfully banned
Hello, @xSTLTH. Did you dispute that ban with Terms of Service and get a response that they made the right decision? If so, how many times have you disputed the action taken on your accoun..
5:00 pm, February 3, 2020 Technical Issues
EA_Aljo replied to Wont go past loading screen
Hi there, @tbuster88. If you're still having trouble with this. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 min..
6:30 pm, April 20, 2020 Technical Issues
EA_Aljo replied to Why am i lagging in fifa 20 season?
Hi there, @oblieskice. I'll try to help get that lag issue fixed. First, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. Af..
3:30 pm, April 10, 2020 Technical Issues
EA_Aljo replied to Why FIFA 20 is still laggy???
Hi there, @leonosm. I'll see if I can find out what's going on. First, are you on a wired or wireless connection? Also, what system are you playing on? Thanks!
4:30 pm, April 23, 2020 Technical Issues
EA_Aljo replied to We are sorry but there has been an error connecting to fifa 20 ultimate .you wil
Hello, @donga874. Try going to Customize > Profile > Delete and delete anything that's not an offline or career save. Let me know if that helps or not. Thanks!
3:30 pm, April 29, 2020 Technical Issues
EA_Aljo replied to We are sorry but there has Been a problem connecting to FIFA 20 ultimate team
Hi there, @Cibulovykral. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..
7:30 pm, January 13, 2020 Technical Issues
EA_Aljo replied to Voucher Code Fifa 20 redeemed
Hi there, @petrovicn98. What system did you get the code for and where did you get the code from? Thanks!
4:30 pm, March 24, 2020 Technical Issues
EA_Aljo replied to Van dijk missing
Hi there, @MarcdeWit1983. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Th..
3:00 pm, March 24, 2020 Technical Issues
EA_Aljo replied to Uncontrollable
Hi there, @bigGucciso5a300. It's possible this is connection related. We should go through some troubleshooting. First, are you on a wired or wireless connection?
6:30 pm, March 30, 2020 Technical Issues
EA_Aljo replied to Unable to get companion confirmation mail
Hi there, @matsupikachu. Did you check your spam/junk folders? Sometimes it ends up there. Also, if you use gmail, check the Promotions tab. If you're still not able to find it, try contac..
5:30 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Unable to connect to FUT
Hi there, @kaboomer69. Are you getting this message when you just try to load into FUT? If so, try deleting the Online Squads file from Customize > Profile > Delete. Let's see if tha..
7:30 pm, January 13, 2020 Technical Issues
EA_Aljo replied to Ultimate team crashes at startup
Hello, @creazy85 Are you still having trouble loading into FUT or did closing the app and starting over get you back in?
5:00 pm, December 18, 2019 Technical Issues
EA_Aljo replied to Ultimate Friendlies Error
Hello, @Player_cho9ahm1. UPnP is something that should be enabled. This helps manage the devices connected to your network. Usually, when you can't play online friendlies it means your NAT..
5:30 pm, March 26, 2020 Technical Issues
EA_Aljo replied to Transfer market not granted
Hello, @jason2053. If you're seeing a message that says to keep playing, that's what you need to do. Just keep at it and eventually it will unlock. Make sure you're fully completing games ..
9:00 pm, January 6, 2020 Technical Issues
EA_Aljo replied to Transfer market locked on web app after playing 40 games
Hi there, @OnikFUT. Just keep playing and eventually the market will unlock. Make sure you are completing games and not quitting early. Those won't count. You also should try playing each ..
10:00 pm, July 2, 2020 Technical Issues
EA_Aljo replied to Transfer market
Hi there, @Heyyybrother124. Just keep playing and eventually the market will unlock. Make sure you are completing games and not quitting early. Those won't count. You also should try playi..
7:30 pm, February 18, 2020 Technical Issues
EA_Aljo replied to Trace report etc..
@BenGrigg5 Can you run the UOTrace again, but this time use the utility we provide here: http://bit.ly/ConnectivityBTS? The one you provided looks like there's a problem with the sec..
8:30 pm, December 16, 2019 Technical Issues
EA_Aljo replied to Technical i
Hi there, @sifunr1. I'll try to help with this. What happens when you try to connect to FUT?
3:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Summer Heat Objectives not completing for Mendy and Fernandes.
Hi there, @k3at1n. I'll try to help figure out why you keep disconnecting. First, are you on a wired or wireless connection? Also, what system are you playing on?
7:00 pm, June 27, 2020 Technical Issues
EA_Aljo replied to Still no access to transfer market after 1100 games
Hi there, @tonym1967. Just keep playing and eventually the market will unlock. Make sure you are completing games and not quitting early. Those won't count. You also should try playing eac..
6:00 pm, February 24, 2020 Technical Issues
EA_Aljo replied to Still banned on FIFA, no answer from EA or TOS Team
Hello, @iBruuuH. When did you submit the dispute? It can take several days to get a response.
10:30 pm, January 6, 2020 Technical Issues
EA_Aljo replied to Still Banned On FIFA 20 - TOS TEAM
Hello, @iBruuuH. When did you submit the dispute? It can take several days to get a response.
4:00 pm, January 7, 2020 Technical Issues
EA_Aljo replied to Squad battles
Hi there, @AWILKINS2011. Did this just recently start happening or have you always had a problem with disconnecting from matches? Also, are you on a wired or wireless connection?
6:30 pm, January 27, 2020 Technical Issues
EA_Aljo replied to Squad battle issues
@Goon_Squad_CE0 Hi there. This is an issue we're currently investigating, but we also may be able to resolve it. Let's go through some basic troubleshooting first. Has it been a whil..
6:30 pm, March 31, 2020 Technical Issues
EA_Aljo replied to Sokratis lost
Hi there, @shresth17. If you're saying you purchased a player from the Transfer Market and he's now missing, try restarting FUT and see if he shows up. If he still doesn't, open a case wit..
10:30 pm, December 9, 2019 Technical Issues
EA_Aljo replied to Same problem
Hi there, @BOWD3N1991. Let's see if we can find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, has it been a while since you power cycled your equi..
6:00 pm, February 24, 2020 Technical Issues
EA_Aljo replied to Rivals disconnection!!
Hi there, @Mimipearce84. I'll try to help figure out why you're disconnecting. How often is that happening? Also, are you on a wired or wireless connection? Thanks!
6:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Promotions packs missing in FUT20
Hi there, @rajoun99. Try either contacting @EAHelp through Twitter or open a case with a live support advisor here: http://bit.ly/EA_Contact_Us. They'll look into this for you. T..
4:30 pm, January 14, 2020 Technical Issues
EA_Aljo replied to Problem with servers
Hi there, @bq5oymrjs7zl. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..
4:00 pm, April 24, 2020 Technical Issues
