Search
Search
EA_Cade replied to Can't save Game Settings and No FUT Rating Textures
Hi @drkyyoutube,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade
4:30 pm, February 7, 2020 Technical Issues
EA_Cade replied to Can't login to EA servers
Hi @auzieebaba, @danedrums,Sorry for the delay. Are you still seeing this issue? -EA Cade
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Can't load into Ultimate Team in FIFA 20
Hi @pascol3s,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade Vi..
8:00 pm, June 30, 2020 Technical Issues
EA_Cade replied to Can't join my friend's lobby
@Psychopat215 Hey there, what is he seeing on his side when you invite him? -EA_Cade
1:00 am, March 19, 2020 Technical Issues
EA_Cade replied to Can't find opponents on FIFA 20 NINTENDO SWITCH
Hi @Harikira007,Sorry to hear it, taking a look at the Switch version at the moment and I'm seeing thousands of players currently online, are you still having this issue? -EA_..
1:30 pm, December 12, 2019 Technical Issues
EA_Cade replied to Can't connect to ultimate team on ps4
Hi @shakeitspear,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
11:00 pm, February 26, 2020 Technical Issues
EA_Cade replied to Can't connect to FUT
Hi @nikolas192,Give it a shot now please? -EA Cade View in thread
9:30 pm, June 23, 2020 Technical Issues
EA_Cade replied to Can't connect to Ea servers
Hi @sjvaughan82, @Logeyy1923,I'm not showing any connectivity issues during this time - where are you located? -EA Cade
3:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to Can't connect companion app to my game (switch)
Hi @hugelaar,The Switch version of FIFA 20 does not have access to the Web or Companion apps at this time. -EA Cade
9:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to Can't buy players on Fifa 20 Ultimate Team market
Hi @pedrootacuara,What happens when you try to bid/buy on the market? -EA Cade
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to Can't Sell Player FUT - Losing Coins
Hi @mahmood77,Did you force close FIFA / disconnect from FUT and not reconnect? You most likely just need to reconnect to FUT to list the item. -EA_Cade
9:30 pm, March 24, 2020 Technical Issues
EA_Cade replied to Can someone help me please!
Hi @andrewgilbert11,Looks like your club was deleted, you'll need to reach out to an advisor and let them know the name of your deleted club (not squad) and when you last played with it so we can assi..
8:00 pm, March 31, 2020 Technical Issues
EA_Cade replied to Can not get a connection with a friend.
Hi @phcarvalho,Hiya! Are you referring to Online Friendlies? -EA_Cade
4:00 pm, December 28, 2019 Technical Issues
EA_Cade replied to Can non repeatable sbcs be reinstated if your player gets quicksold?
Hi @TheSYDproject,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
2:30 pm, January 29, 2020 Technical Issues
EA_Cade replied to Can I play with my xbox one ultimate team on PC
Hi @saintfc2003,That's correct, your team is locked to the platform it was created on. -EA Cade
4:30 pm, June 4, 2020 Technical Issues
EA_Cade replied to Campanion App transfer list error
Hi @OxChronosxO,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer mark..
2:00 pm, January 11, 2020 Technical Issues
EA_Cade replied to Camera Locked Facing Down
Hi @PinkEagle2000,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
9:30 pm, November 13, 2019 Technical Issues
EA_Cade replied to CONMEBOL Libertadores and Sudamericana leagues on companion but not console
Hi @wilmotheworm,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
5:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to CO OP SEASONS ONLINE
Hi @xabi_alanso14,Do you know what your NAT type and IP version are? -EA_Cade
11:00 pm, December 17, 2019 Technical Issues
EA_Cade replied to CAREER MODE PLAYER PROBLEMS
Hi @aguirredanel,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
9:30 pm, December 12, 2019 Technical Issues
EA_Cade replied to CAN'T GET INTO ULTIMATE TEAM
Hi @antton666,Give it a shot now. -EA_Cade
5:30 pm, January 17, 2020 Technical Issues
EA_Cade replied to Bug xp season
Hi @ZamGiu87,XP doesn't increase from playing games, but from completing objectives in them. -EA_Cade
3:30 pm, January 29, 2020 Technical Issues
EA_Cade replied to Brazil national team
Hi @Tudor8772,Can you get us a picture of what you're seeing in game please? -EA_Cade
7:00 pm, March 13, 2020 Technical Issues
EA_Cade replied to Bought fifa 20 ultimate edition and havent receive my packs or any content with
Hi @rvnbeni18,I'm showing that you opened them each week between 9/23 and 12/09. They went out at the same time as weekly packs from Squad Battles if that helps jog your memory. ..
10:00 pm, April 8, 2020 Technical Issues
EA_Cade replied to Bought a player
Hi @MWiggy93,Showing he's in your unassigned pile at the moment. -EA Cade
7:00 pm, July 2, 2020 Technical Issues
EA_Cade replied to Black Screen / PC Keyboard Stuck on screen Glitch
@gimjay23 Hey there. I've not seen this before, are you on the latest Xbox update? -EA_Cade
12:00 am, March 21, 2020 Technical Issues
EA_Cade replied to Bellarabi challenge not workinf
Hi @Gunnerpack,If your game session is interrupted you won't progress any challenges you may have completed in that game session. -EA Cade
5:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Banned from transfer market
Hi @zazhensna, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
11:00 pm, December 26, 2019 Technical Issues
EA_Cade replied to Banned for nothing !!! (Case 61529373)
Hi @rossonerox21,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Banned for club name
Hi @Drew_Smith34, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to Banned Account
Hi @patelvis21,Your case is with the Terms of Service team at the moment, they'll reach out to you once they complete their investigation. -EA Cade
6:00 pm, June 20, 2020 Technical Issues
EA_Cade replied to Ban transfer market
Hi @raducy23,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
2:00 pm, June 24, 2020 Technical Issues
EA_Cade replied to Ball overload and fitness
Hi @mellis23,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
3:30 pm, March 4, 2020 Technical Issues
EA_Cade replied to BUG FIFA 20
Hi @60748519,Gotcha, can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if that helps?..
11:00 pm, December 3, 2019 Technical Issues
EA_Cade replied to BSOD AFTER PLAYING ONE GAME FIFA 20
Hi @gonu1999,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade
8:30 pm, January 23, 2020 Technical Issues
EA_Cade replied to BANNED FOR NO REASON
Hi @killer_abbz1,Give us a shout on Twitter at @EAHelp so we can get this sorted for you, looks like your issue is account related rather than FIFA specific. -EA_Cade
4:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to An error occurred download the fut squad updat
Hi @prath11,Sorry to hear it. What have you tried so far? -EA Cade
7:00 pm, June 26, 2020 Technical Issues
EA_Cade replied to After Title Update #8 - Cannot play game
Hi @genuiste,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
11:00 pm, December 3, 2019 Technical Issues
EA_Cade replied to Activating German in FIFA 20 in North America
Hi @kingfisher1325,You'll have the language options made available in your region, as you're in Canada you'll not have German available. -EA Cade
4:30 pm, April 17, 2020 Technical Issues
EA_Cade replied to Account hacked. Please help
Hi @steam-speedy022,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:30 pm, April 14, 2020 Technical Issues
EA_Cade replied to Account disabled
Hi @gerysson98,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
6:00 pm, June 19, 2020 Technical Issues
EA_Cade replied to Account Merged
Hi @Blue-M00N-City,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..
11:00 pm, November 19, 2019 Technical Issues
EA_Cade replied to Account
Hi @ellen11234, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
9:00 pm, December 12, 2019 Technical Issues
EA_Cade replied to Accidental sbc submission
Hi @fets81,Sorry to be the bearer of bad news. Due to the fact that there are multiple messages in game on being sure and aware that you'll lose the content in the SBC submission we no longer offer su..
11:00 pm, November 27, 2019 Technical Issues
EA_Cade replied to Accidental SBC Submission
@KronosTheG Sorry to be the bearer of bad news. Due to the fact that there are multiple messages in game on being sure and aware that you'll lose the content in the SBC submission we no longer offer ..
6:00 pm, February 11, 2020 Technical Issues
EA_Cade replied to Access denied on web app
Hi @Roberooo,Sorry for the delay, still happening? -EA_Cade
6:30 pm, November 21, 2019 Technical Issues
EA_Cade replied to Acc Deleted
Hi @ssancity,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
10:30 pm, February 14, 2020 Technical Issues
EA_Cade replied to ACCIDENTAL SOLD
Hi @MattiPrivitera95,Sorry if you were directed here for this but if you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist..
11:00 pm, November 19, 2019 Technical Issues
EA_Cade replied to 5 Icons not appeared in quick sell recovery
Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, February 4, 2020 Technical Issues
EA_Cade replied to 2 ultimate teams 1 ea account
Hi @Hungryforgames08,Click the cogwheel on the app and you should be able to swap between FUT clubs on the account you're logged in with if there is more than one associated with the account. ..
3:30 pm, April 15, 2020 Technical Issues
