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EA_Cade replied to Screen Goes Dark/Menu Won't Load:

Hi @jamesyboy441,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:30 pm, November 26, 2019 Technical Issues

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EA_Cade replied to Screen Freezes in between online game only

Hi @Shibayan43,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DM..

5:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Scammed ... Who would've known

Hi @darraghsproject,Xbox doesn't region lock as far as I'm aware. Do other game discs read on your console? -EA Cade

10:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Says I’m still using trial when I’m not

Hi @BeastManMania,Sorry to hear it. Is this still happening now? -EA_Cade

2:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to Save data

Hi @Eives12345678,What system are you playing on? -EA Cade

2:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to SUBMITED GOLD MENDY AND FUTMAS MENDY GONE?

Hi @tubaass,You submitted a few Mendy's today into SBC, one of them was the 85 Futmas version. -EA Cade

7:30 pm, June 18, 2020 Technical Issues

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EA_Cade replied to SBC not working.

Hey all, This issue with the companion/web app is also effecting the National Pride SBC's, the FIFA team are aware and investigating at the moment. In the meantime you can still complete these SBC's f..

11:00 pm, November 26, 2019 Technical Issues

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EA_Cade replied to SBC GLITCH

Hi @Fifamaniak123,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

7:30 pm, February 4, 2020 Technical Issues

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EA_Cade replied to SBC - National Pride

@LOZZA7312,Hiya! This is under investigation currently, thanks for the heads up -EA_Cade

7:00 pm, November 20, 2019 Technical Issues

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EA_Cade replied to Rivals rewards

Hi @speno132012,Rivals rewards release on Thursday -EA Cade View in thread

2:30 pm, July 2, 2020 Technical Issues

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EA_Cade replied to Rewards claimed in Fifa 20 companion dissapeared

Hi @jonathan0489,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:00 pm, March 10, 2020 Technical Issues

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EA_Cade replied to Rewards

Hi @sirreynolds86,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:30 pm, February 25, 2020 Technical Issues

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EA_Cade replied to Removed my team

Hi @BifocalScroll37,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Randomly getting disconnected mid game in FUT champs

@Balzzey If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process is ..

4:30 pm, January 12, 2020 Technical Issues

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EA_Cade replied to RTTF SBC

Hi @Leedsutd135,The SBC you completed was a player pick SBC with the 2 players listed in the description. You could also have chosen an 85 rated Gueye over Angelino if you liked. ..

11:00 pm, November 19, 2019 Technical Issues

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EA_Cade replied to Quitters

Hi @KGI_Kliko,Thanks for the feedback, I'll see that it gets to the right teams. Currently, if your game session is interrupted the game will determine based on several factors whether the game is rec..

9:30 pm, March 3, 2020 Technical Issues

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EA_Cade replied to Quick sold player

@03calz03 Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

12:00 pm, June 24, 2020 Technical Issues

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EA_Cade replied to Quick sell recovery

Hi @stanislav2319,I'm afraid we won't be able to assist, you have a limited amount of quick sell recoveries -EA Cade

2:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Quick Sold

Hi @ZzSam98zZ,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:30 pm, March 3, 2020 Technical Issues

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EA_Cade replied to Question : How can i report cheaters ?

Hi @Drrty-D_CRO,You can report players you suspect of cheating by following the steps here. -EA_Cade

3:30 pm, February 14, 2020 Technical Issues

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EA_Cade replied to Qualified for weekend league but says I haven’t qualified

Hi @leftyfut,Sorry to hear it. I'm not showing that you redeemed any Weekend League points this week, you did last week though and only played 4 games. -EA_Cade ..

4:00 pm, December 14, 2019 Technical Issues

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EA_Cade replied to QUICKSELL BY FAULT

Hi @isidoridis,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Ps4 fut and rivals game play speed.

Hi @portvalefanjosh,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

6:00 pm, January 29, 2020 Technical Issues

B1k82
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EA_Cade replied to Progress Disappeared

Hi @drackonus123,Your FUT account is tied to your PSN ID, they are not transferrable. -EA Cade View in thread

5:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Problems connecting XBox account to EA

Hi @Badgewick,Where exactly are you seeing this error message? Does the account have Xbox Live Gold? -EA Cade

2:00 pm, June 24, 2020 Technical Issues

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EA_Cade replied to Problem with online supoort

Hi @bombaboy1993,You may not be able to do this from a phone at the moment, I would recommend setting your location to the US on the help site settings and then trying again, additionally you can reac..

2:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Problem conecting to the Ea. Server

Hi @daniel_greate,Can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT on y..

5:30 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Pro clubs minor adjustments for ea

Hi @Brian_3305_6w4r,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

2:30 pm, January 29, 2020 Technical Issues

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EA_Cade replied to Pro clubs

Hi @Hariossnavin    Can you give these steps a try and then select Rebuild Database and let me know if that helps? -EA_Cade

9:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to Pro Clubs

Hi @rolospot2013,Have you already looked over this https://help.ea.com/en-ca/help/fifa/fifa-pro-clubs/ article? -EA_Cade

7:30 pm, February 25, 2020 Technical Issues

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EA_Cade replied to Prime Icon listed for minimal price due to app stutter

Hi @ephtwo-d-too,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer mar..

6:00 pm, January 2, 2020 Technical Issues

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EA_Cade replied to Poor gsme play xbox fifa20

Hi @davegill123,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

4:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Please read the description

Hi @xstlth,Your account was investigated by the Terms of Service team and they've declined to overturn this action. As this issue has been investigated several times now, they will not be looking into..

3:00 pm, January 4, 2020 Technical Issues

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EA_Cade replied to Please help?! Cant Trade in FIFA

Hi @gamestop435,Were you trading heavily before this happened? It sounds like you mat have hit a form of bot detection. -EA_Cade

10:30 pm, November 13, 2019 Technical Issues

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EA_Cade replied to Please help - ea sports login

Hi @murphy_z11,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

6:30 pm, February 14, 2020 Technical Issues

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EA_Cade replied to Please help

Hi @waxme56,What system is this on? I'm not showing any widespread connection issues. -EA_Cade

4:00 pm, January 23, 2020 Technical Issues

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EA_Cade replied to Players Indicator off

Hi @ShabbaRanksOG,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a Career mode or Tournament save file and let me..

8:00 pm, January 31, 2020 Technical Issues

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EA_Cade replied to Player using glitch in fut champions

Hi @Lalo10142007,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

3:00 pm, January 2, 2020 Technical Issues

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EA_Cade replied to Player stuck in transfer list

Hi @Lazy_Tradie,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to Player moments morales

Hi @kofirmoore,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, December 21, 2019 Technical Issues

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EA_Cade replied to Player gone

Hi @sabbani,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:30 pm, January 16, 2020 Technical Issues

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EA_Cade replied to Player actions

Hi @lllucyz,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

9:00 pm, January 3, 2020 Technical Issues

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EA_Cade replied to Player Of The Match Announcement Gone

Hi @jimmarshall,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

2:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to PlayStation 4 crashing when connecting to servers

Hi @xD_Cheesy,Is the game itself crashing or the entire console? -EA Cade

3:00 pm, July 1, 2020 Technical Issues

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EA_Cade replied to PlayStation

Hi @dgriff376,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..

6:30 pm, January 2, 2020 Technical Issues

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EA_Cade replied to Placement matches won’t load

Hi @georgeporge696,Sorry to hear it, what system is this happening on? -EA Cade

2:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Ping ping ping...

Hi @Jesuss7,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Ping To EA Servers East Anglia Region

Hi @Ggggggg3765,You're losing 44% of the data to your router in that trace and your ping is skyrocketing to 300+ms before it leaves your house. I would recommend reaching out to your ISP with these re..

4:00 pm, November 30, 2019 Technical Issues

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EA_Cade replied to Personal settings 1

Hi @cammy123432,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me..

6:30 pm, November 20, 2019 Technical Issues

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EA_Cade replied to Personal save issues

Hi @dannmch420,if you highlight FIFA on the dashboard and then hit the Start button and select Manage Game you should see an option on the left that says Saved Data, select that and then select your g..

5:00 pm, January 7, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.