Search
Search
EA_Cade replied to Account Merged
Hi @Blue-M00N-City,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..
11:00 pm, November 19, 2019 Technical Issues
EA_Cade replied to Account Hacked and all my players sold - Support can't support me
Hi @linas21,I'm sorry that this happened to you, unfortunately it appears that when you resumed your case the advisor you spoke with didn't see that it was already escalated to the missing items team ..
10:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to Account
Hi @ellen11234, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
9:00 pm, December 12, 2019 Technical Issues
EA_Cade replied to Accidently listened tots son through the lag
Hi @roeldekkers3,That's not something we offer assistance with I'm afraid. -EA Cade
7:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to Accidentally sold player
Hi @jlavs10,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer market w..
9:30 pm, December 6, 2019 Technical Issues
EA_Cade replied to Accidentally quick sold my prime puyol
Hi @Martim1801,We won't be able to assist in that case unfortunately. -EA_Cade
3:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to Accidentally discarded fut champions card aguero
Hi @rickk0172,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:30 pm, January 22, 2020 Technical Issues
EA_Cade replied to Access denied on web app
Hi @Roberooo,Sorry for the delay, still happening? -EA_Cade
6:30 pm, November 21, 2019 Technical Issues
EA_Cade replied to Acc deleted
Hi @To_Da_25ef,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
4:00 pm, November 30, 2019 Technical Issues
EA_Cade replied to About fifa 20 and directx 11
Hi @best_striker_pro,Gotcha, can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if tha..
10:30 pm, December 4, 2019 Technical Issues
EA_Cade replied to ACCOUNT HACKED PLEASE HELP
Hi @Jackjames1213,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...
6:00 pm, November 21, 2019 Technical Issues
EA_Cade replied to 5th in a row squad battle disconnect
Hi @Unluckyman22,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to 5 Icons not appeared in quick sell recovery
Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, February 4, 2020 Technical Issues
EA_Cade replied to 3/20 - New Objectives not registering
Hey all, Gathering information on this at the moment, if you can provide details to help that would be great.Name of the Objective-For the Squad Builder Objective, please note which SBC it was that yo..
9:30 pm, March 20, 2020 Technical Issues
EA_Cade replied to 3 games in a row i am winning fut champs , they leave i get a lose ???
Hi @general-mps,That would indicate that you were the party that disconnected I'm afraid. Can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? ..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to 220k gone
Hi @mathijstheman,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to 2-1 up in the 117th minute disconnected and lost
Hi @IronCharlstar,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..
4:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to 100+ points career mode... :(
Hi @9ZHKPLPC2U9QA8QL,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread
9:30 pm, March 3, 2020 Technical Issues
EA_Cade replied to 100 mbit internet connection still too laggy gameplay
Hi @muhenduj,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
10:30 pm, November 13, 2019 Technical Issues
EA_Cade replied to 0 points awarded for squad battle win
Hi @awesomes3,I'm showing the points were correctly added to the tally for Squad Battles points, they just didn't show correctly at the end of match screen. For the missing pack, you'll need to speak ..
2:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to (FUT) (Origin) Game freezes when I go on "view packs"
Hi @leandro90455,Sorry for the delay, is this still happening? -EA_Cade
9:30 pm, November 13, 2019 Technical Issues
EA_Blueberry replied to No longer have access to EA/Origin account linked to PSN
@AlexOb20 Hey there! I hope you were able to update your account details by now and wanted to shed a little light on the situation you went through. Our contact volumes are abnormally high right ..
9:00 pm, December 1, 2019 Technical Issues
EA_Barry replied to 웹 이적 시장
@BlueYuMin At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jez..
1:30 pm, November 13, 2019 Technical Issues
EA_Barry replied to وش حلها ذا تطلع لما العب مواسم عاديه
@7soom20 At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezyk polski..
3:00 pm, April 27, 2020 Technical Issues
EA_Barry replied to لابد منكم أصلاح البرو كلوب
@shalbal506 At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Je..
4:30 pm, December 16, 2019 Technical Issues
EA_Barry replied to سوق الانتقالات في التطبيق مجمد
@iakolk At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezyk ..
8:00 am, June 5, 2020 Technical Issues
EA_Barry replied to خسارات الاتصال
@ll_Mh_ll At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezy..
3:30 pm, June 8, 2020 Technical Issues
EA_Barry replied to حسابي معلق
@ffsaaaaann At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Je..
10:00 am, April 14, 2020 Technical Issues
EA_Barry replied to حساب موقف
@AMADHMOUN At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jez..
11:30 am, June 14, 2020 Technical Issues
EA_Barry replied to unable to connect to ea servers
@uinsultedme The following links will help you with connectivity from basic through to advanced: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttp://www...
11:00 am, April 28, 2020 Technical Issues
EA_Barry replied to too many computers have accessed this accounts version of displayname field miss
@ADIgame123g This should resolve itself within 24hrs or so, thanks.
2:30 pm, April 24, 2020 Technical Issues
EA_Barry replied to my account got SUSPENDED for a week and i still can't play my ultimate team
@tolongsayanoob If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/accoun..
3:00 pm, April 27, 2020 Technical Issues
EA_Barry replied to how to unlock transfer market on Fifa 20 on
@Seven986 @McCluskeys2005 This likely does not have any relation to any action taken against your accounts last year. More info on how transfer market access works can be foun..
2:03 am, November 11, 2019 Technical Issues
EA_Barry replied to how to unlock transfer market on Fifa 20
@Seven986 @McCluskeys2005 This likely does not have any relation to any action taken against your accounts last year. More info on how transfer market access works can be foun..
5:00 pm, November 13, 2019 Technical Issues
EA_Barry replied to fifa20
@flookwarayut If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/..
2:00 pm, April 6, 2020 Technical Issues
EA_Barry replied to ea sports login with wrong email
@richardkidin If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more ..
1:30 pm, January 28, 2020 Technical Issues
EA_Barry replied to abdahtf
@AlexJJ35 No, you cannot do this. PS and PC are separate platforms and so the games do need to be purchased separately. Thanks. ---------------------------..
3:30 pm, January 27, 2020 Technical Issues
EA_Barry replied to [Pro Clubs] - Blank screen when going into Pro Clubs
@finleyjenk474 @avass5555 @griffo2010 @Fr000 @harveyblue123 The relevant teams are currently looking into this issue. While that work is ongoing, please try the..
5:00 pm, November 21, 2019 Technical Issues
EA_Barry replied to [Known issue] Red player picks
The relevant teams are aware of an issue with incorrect Weekend League rewards (Red In Form TOTW) and are working on a resolution. No ETA at this time but the issue is a high priority right now..
12:30 pm, January 2, 2020 Technical Issues
EA_Barry replied to [Edit - Admin]. don’t know what to do.
@Pedrodnl You can check if your game qualifies for a refund using the information here: http://help.ea.com/en/article/returns-and-cancellations/ Thanks. --..
2:30 pm, November 19, 2019 Technical Issues
EA_Barry replied to X box live not working again
@bugzy32bugzy32 There was an intermittent issue with a UK internet provider yesterday which probably explains this. Connectivity looks good from about midnight last night onw..
10:30 am, April 28, 2020 Technical Issues
EA_Barry replied to Wrongfully taken coins
@Fattypool1979 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/ Please note the current change..
2:00 pm, June 16, 2020 Technical Issues
EA_Barry replied to Wrong login verification
@rdhazelwood24 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more..
5:00 pm, May 1, 2020 Technical Issues
EA_Barry replied to Why the hell the Xbox One version doesn't load our Personal Settings?! :(
@Duromeco Can you please try the following steps and let us know how you get on, thanks. https://answers.ea.com/t5/Technical-Issues/Personal-settings-1-failed-to-load/m-p/8309988#M..
2:00 pm, November 16, 2019 Technical Issues
EA_Barry replied to When put my fifa disk in, it still makes me use my ea access hours
@jackdanee Uninstall the trial, restart the machine and then try to play the full game using your disc. Thanks.
4:30 pm, April 10, 2020 Technical Issues
EA_Barry replied to Verry lagging
@aironiuxltu Please see the following links for help with your connection: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help/pc..
3:00 pm, April 29, 2020 Technical Issues
EA_Barry replied to Used EA origin code
@puska06 Make sure you are logging in to the correct Origin account. If you are sure you are doing that, contact us as below and we can check your account, thanks. Click the..
2:00 pm, January 20, 2020 Technical Issues
EA_Barry replied to Ultimate team error
@Meanus16 Update: The Weekend League is being extended by 24 hours. https://twitter.com/EAFIFADirect/status/1233907311669731329 ---------------------------..
3:30 pm, March 1, 2020 Technical Issues
EA_Barry replied to Tüm takım çalındı
@19717406678 At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português J..
4:00 pm, January 10, 2020 Technical Issues
EA_Barry replied to The email connected to my EA account is deleted, now i cant verify or change.
@tenzienor If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more inf..
1:30 pm, June 14, 2020 Technical Issues
