FIFA 20

EA_Cade replied to Waited for ages

Hi @Tasselass, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

8:30 pm, December 20, 2019 Technical Issues

View

EA_Cade replied to WL reward

Hi @Makaay087Hun,Weekend League rewards are sent out at 0800 UTC the Thursday after the competition ends. -EA Cade View in thread ..

7:30 pm, April 8, 2020 Technical Issues

View

EA_Cade replied to WEEKEND LEAGUE

Hi @abbott964,Sorry for the delay, that's a visual issue only. You'll be qualified for the currently active league. -EA Cade

4:30 pm, April 10, 2020 Technical Issues

View

EA_Cade replied to Volta is not working.

Hey all, This should be resolved now and was related to matchmaking being disabled for an issue last night. -EA Cade View in thread ..

2:30 pm, March 26, 2020 Technical Issues

View

EA_Cade replied to Verification email not coming

Hi @simon479,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

5:30 pm, April 28, 2020 Technical Issues

View

EA_Cade replied to Verification code

Hi @Jensonjames2304,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..

11:00 pm, December 26, 2019 Technical Issues

View

EA_Cade replied to Verification

Hi @tottenhamash200,Hiya! For account security issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of iss..

9:00 pm, January 24, 2020 Technical Issues

View

EA_Cade replied to Ur joking right?

Hi @Josh273165,If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, June 20, 2020 Technical Issues

View

EA_Cade replied to Uniform Default error and latency

Hi @BenGrigg5,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

5:30 pm, December 21, 2019 Technical Issues

View

EA_Cade replied to Unable to login to ultimate team using my wired LAN connection

Hi @vssharma556,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

6:30 pm, April 21, 2020 Technical Issues

View

EA_Cade replied to Unable to login Nintendo Swith Fifa 20

Hi @sammie677,That would indicate the Nintendo account is a Child Account, we cannot grant access on our side. -EA_Cade

9:30 pm, December 28, 2019 Technical Issues

View

EA_Cade replied to Unable to link ea with twitch

Hi @chokos1926,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

6:00 pm, March 24, 2020 Technical Issues

View

EA_Cade replied to Unable to Connect to EA Servers FIFA20 PS4 - never since Dec 2019

Hi @QCsizzle,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT o..

7:30 pm, April 25, 2020 Technical Issues

View

EA_Cade replied to Ultimate team log in

Hi @omarfehr,Sorry to hear it. What system is this happening on? -EA Cade

9:00 pm, April 28, 2020 Technical Issues

View

EA_Cade replied to Ultimate team error

Hi @ayalhoshan,Try again now please. -EA_Cade

5:30 pm, January 14, 2020 Technical Issues

View

EA_Cade replied to Ultimate team deleted

Hi @Sparky-Wwfc,Are you saying that you logged into the PC version of FIFA 20 or the Web App? -EA_Cade

6:00 pm, January 2, 2020 Technical Issues

View

EA_Cade replied to Ultimate team connection

Hi @Nicdruz1,Not showing any issues at the time you posted on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/fa..

8:30 pm, November 14, 2019 Technical Issues

View

EA_Cade replied to Ultimate team access error

Hi @Gunneirsta,I'm not showing anything blocking you on our side, is this still happening? -EA Cade

6:30 pm, June 18, 2020 Technical Issues

View

EA_Cade replied to Ultimate Team is completely broken because of cheaters.We paying money for what?

Hi @47rising,If you suspect someone is cheating, please report it accordingly. We have no way to action or investigate someone over Answers HQ. -EA Cade

4:00 pm, June 2, 2020 Technical Issues

View

EA_Cade replied to UCL Werner

Hi @davidjacquett,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

7:30 pm, March 3, 2020 Technical Issues

View

EA_Cade replied to Trouble conect my son to fut

Hi @missshealy,What exactly is happening when he tries to connect to FUT? -EA_Cade

3:30 pm, December 21, 2019 Technical Issues

View

EA_Cade replied to Triangle and square not workings

Hi @Realpamflit,Sounds like you're on 2 button configuration or at least the game thinks you are. Try deleting the file called Personal Settings 1 in Customise - Delete - Profile and let me know if t..

11:00 pm, November 21, 2019 Technical Issues

View

EA_Cade replied to Transferring Ultimate Team account to different Xbox?

Hi @AvivChelsea65,FIFA progress is locked to the account it was earned on I'm afraid, we have no way of transferring it to a different gamertag. -EA Cade

3:00 pm, May 2, 2020 Technical Issues

View

EA_Cade replied to Transfermarket connection failure

Hi @cheesehead0708,That sounds like an anti-bot detection, you'll want to ease up on the transfer market for a while and it should fall off. This is an automated process, nothing we can do here to rem..

6:00 pm, December 13, 2019 Technical Issues

View

EA_Cade replied to Transfer market not connect

Hi @Feldmi91,Sorry for the delay, is this still happening? -EA_Cade

9:00 pm, November 11, 2019 Technical Issues

View

EA_Cade replied to Transfer market bug

Hi @amIcooL92,We have never been able to replicate an issue with the Transfer Market buying an item instead of bidding on it. If there were a bug with the transfer market we would see thousands of pos..

10:30 pm, January 23, 2020 Technical Issues

View

EA_Cade replied to Transfer ban

Hi @bheiiii,That would indicate that you won't be able to use the transfer market again until FIFA 21. -EA_Cade

5:00 pm, December 4, 2019 Technical Issues

View

EA_Cade replied to Transfer Market Error Xbox One

Hi @caljohno04,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

11:00 pm, November 19, 2019 Technical Issues

View

EA_Cade replied to Transfer Mark

Hi @Martesggg,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

11:00 pm, December 6, 2019 Technical Issues

View

EA_Cade replied to Tournaments Locked Online Seasons Fifa 20

Hi @flipkings,Can you get me a screenshot of this please? -EA_Cade

7:30 pm, February 25, 2020 Technical Issues

View

EA_Cade replied to Totssf

Hi @ifusion19,Lautaro's TOTSSF item isn't included in the Ultimate TOTSSF. You can see the full Ultimate TOTSSF here. -EA Cade View in t..

3:00 pm, June 11, 2020 Technical Issues

View

EA_Cade replied to Took away futchamps games and gave me a loss because servers went down

Hi @THorangeiPWN,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

8:00 pm, May 1, 2020 Technical Issues

View

EA_Cade replied to Too fast gameplay in fut

Hi @jamnik60,Are you seeing consistently fast gameplay, or speed up lag where your players are fast forwarding off and on?Any chance you can get us a video to show us what you're seeing? ..

11:00 pm, November 21, 2019 Technical Issues

View

EA_Cade replied to To people that got hacked

Hi @iLumnia / @animekid2005pl Missing content cases take some time unfortunately as they go to a dedicated team to resolve them. We have no visibility into their queue, I can only see that y..

8:30 pm, March 21, 2020 Technical Issues

View

EA_Cade replied to There was a problem communicating with the Fifa Ultimate Team Servers.

Hi @NinjaKillerzz21,Is this happening when you connect to FUT or when you search the market? -EA_Cade

3:00 pm, January 17, 2020 Technical Issues

View

EA_Cade replied to There was a problem communicating with the FIFA Ultimate Team servers.

Hi @POLORLAX,Were you spamming a ton of bids just before this happened? You may have triggered a form of bot detection. -EA Cade

9:00 pm, April 21, 2020 Technical Issues

View

EA_Cade replied to The transfer market is heating up! The price range of your item just changed. Pl

Hi @coyelt84,Can you exit and reenter FUT and let me know if this persists? -EA Cade

6:30 pm, May 1, 2020 Technical Issues

View

EA_Cade replied to The email attached to my account in the game isn’t mine? What do I do?

Hi @mikkelahlerrr,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...

2:30 pm, May 2, 2020 Technical Issues

View

EA_Cade replied to The Ping in fifa suddenly went from 45 max to 100 min, in Fifa only, for 4 days.

Hi @ahmedezt,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

5:30 pm, April 29, 2020 Technical Issues

View

EA_Cade replied to Technical difficulties

Hi @kc_ozzy21,PSN was down briefly around this time but has now recovered, are you able to connect now? -EA Cade

8:00 pm, June 3, 2020 Technical Issues

View

EA_Cade replied to Team of the year voting

Hi @tbcra2013,What's happening when you try to vote? -EA_Cade

6:00 pm, December 13, 2019 Technical Issues

View

EA_Cade replied to Team of the week moments not appearing as special cards

Hi @TranceRain,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

4:00 pm, March 25, 2020 Technical Issues

View

EA_Cade replied to Team of the weak packed but not his totw card

Hi @okori1999,Tadic left packs with the rest of the TOTW Moments on the 29th of April. -EA Cade

7:30 pm, May 2, 2020 Technical Issues

View

EA_Cade replied to Team changing to Concept Squad after completing SBC

Hi @unhooked22,Sorry to be the bearer of bad news, but it sounds like you're submitting your squad into SBC's. Due to the fact that there are multiple messages in game on being sure and aware that you..

7:00 pm, April 25, 2020 Technical Issues

View