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EA_Cade replied to To people that got hacked

Hi @iLumnia / @animekid2005pl Missing content cases take some time unfortunately as they go to a dedicated team to resolve them. We have no visibility into their queue, I can only see that y..

8:30 pm, March 21, 2020 Technical Issues

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EA_Cade replied to There was a problem communicating with the Fifa Ultimate Team Servers.

Hi @NinjaKillerzz21,Is this happening when you connect to FUT or when you search the market? -EA_Cade

3:00 pm, January 17, 2020 Technical Issues

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EA_Cade replied to There was a problem communicating with the FIFA Ultimate Team servers.

Hi @POLORLAX,Were you spamming a ton of bids just before this happened? You may have triggered a form of bot detection. -EA Cade

9:00 pm, April 21, 2020 Technical Issues

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EA_Cade replied to There is a new problem FIFA20 crashes when checking the connection what to do?

Hi @nnnnnn1122,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

5:00 pm, April 16, 2020 Technical Issues

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EA_Cade replied to The transfer market is heating up! The price range of your item just changed. Pl

Hi @coyelt84,Can you exit and reenter FUT and let me know if this persists? -EA Cade

6:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to The game crashes as you enter Ultimate Teame.

Hi @resolotus,Sorry to hear it. What system are you playing on? -EA_Cade

5:30 pm, January 11, 2020 Technical Issues

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EA_Cade replied to The email attached to my account in the game isn’t mine? What do I do?

Hi @mikkelahlerrr,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...

2:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to The bug of shooting outside of box

Hi @AmirMPh,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

5:00 pm, February 11, 2020 Technical Issues

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EA_Cade replied to The Ping in fifa suddenly went from 45 max to 100 min, in Fifa only, for 4 days.

Hi @ahmedezt,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

5:30 pm, April 29, 2020 Technical Issues

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EA_Cade replied to Thats not fair

Hi @ameralomari12,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

10:00 pm, March 3, 2020 Technical Issues

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EA_Cade replied to Technical problem

Hi @aaron5512,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

2:30 pm, February 7, 2020 Technical Issues

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EA_Cade replied to Technical difficulties

Hi @kc_ozzy21,PSN was down briefly around this time but has now recovered, are you able to connect now? -EA Cade

8:00 pm, June 3, 2020 Technical Issues

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EA_Cade replied to Technical difference

Hi @heizejw,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

2:00 pm, June 3, 2020 Technical Issues

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EA_Cade replied to Team sheet disappeared

@fconnolly05 Just to confirm, you're not able to scroll to it by highlighting the team sheet inside Career Mode and using the thumbstick? -EA Cade

4:30 pm, June 27, 2020 Technical Issues

ER349
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EA_Cade replied to Team of the week moments not appearing as special cards

Hi @TranceRain,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

4:00 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Team of the weak packed but not his totw card

Hi @okori1999,Tadic left packs with the rest of the TOTW Moments on the 29th of April. -EA Cade

7:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Team changing to Concept Squad after completing SBC

Hi @unhooked22,Sorry to be the bearer of bad news, but it sounds like you're submitting your squad into SBC's. Due to the fact that there are multiple messages in game on being sure and aware that you..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Team Won Premiere League Cup-Not Showing Up In Objectives-CM

Hi @jimmarshall,I believe you need to play through the entire season for that to register. -EA_Cade

7:30 pm, January 22, 2020 Technical Issues

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EA_Cade replied to Team I've had every edition since FUT13 is not there when i load FUT20

Hi @EsEhm,Pressing cancel on that screen will allow you to bypass it while we investigate the issue. You had to have played FUT in FIFA 19 before June of 2019 to have your club name, established date ..

4:30 pm, March 24, 2020 Technical Issues

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EA_Cade replied to TOTW Pepe 87?

Hi @d34n0k3nt,It can take a few hours, my De Ligt last week didn't update right away either. -EA_Cade

8:00 pm, March 25, 2020 Technical Issues

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EA_Cade replied to TOTW

Hi @keosieders,Is it greyed out? You can play it tomorrow when the new TOTW drops. -EA Cade

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to THERE WAS AN ERROR COMMUNICATING WITH the fifa ultimate team servers. Please try

Hi @billylch,Does this just happen after heavy trading activity or is it any time you attempt to do an SBC? -EA_Cade

7:30 pm, February 25, 2020 Technical Issues

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EA_Cade replied to TARGET BUG

Hi @DailyTrashCan,That's working as intended, it's been like that since the beginning of FIFA 20. -EA Cade

9:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Switch... can't connect to Online Servers

Hi @oscaremosh,Are your accounts linked up? You can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA_Cade

6:00 pm, January 7, 2020 Technical Issues

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EA_Cade replied to Switch ea account

Hi @jcd16189,Once you're linked up you're linked up. What exactly are you trying to do by changing the account? -EA_Cade

8:30 pm, February 19, 2020 Technical Issues

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EA_Cade replied to Suspended over FUT team name

Hi @magalhaes98,When your account is unbanned you'll have a randomly generated club name assigned to your account. -EA Cade

10:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Summer Showdown Vote server problem HELP!!

Hi @united81085,Sorry for the delay, not seeing any issues with this SBC reported on our side. Is this still happening? -EA Cade

4:00 pm, June 26, 2020 Technical Issues

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EA_Cade replied to Substitutes

Hi @HaagseFrans,That's odd, can you get us a picture of what you're seeing? -EA Cade

4:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Subs on fut champs

Hi @UnbentBurrito15,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if t..

10:00 pm, April 14, 2020 Technical Issues

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EA_Cade replied to Sub accounts

Hi @JamieQ17,Can I get the PSN ID/Gamertag that can't connect? -EA_Cade

6:30 pm, March 4, 2020 Technical Issues

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EA_Cade replied to Stucked on 31 Aug 2024 - Career Manager

Hi @JoeCarioca1,That's odd, can you sim passed that date? -EA Cade

6:00 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Stuck on loading screen

Hi @luka133153,What system is this happening on? -EA Cade

8:00 pm, June 9, 2020 Technical Issues

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EA_Cade replied to Stuck on connecting to the server

Hi @AdzfarShukry,Sorry to hear it. What system is this on? Can I get your Gamertag/PSN ID? -EA Cade

9:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Stuck in two button layout

Hi @PastaPoes,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

3:00 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Stuck at ultimate team screen

Hi @ExKsl,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

7:30 pm, January 22, 2020 Technical Issues

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EA_Cade replied to Stuck at pre-match drill in My Career Mode

@biffakwok Hello! Is this happening before a specific match or all of them? Can you sim that match and try loading the next one? -EA_Cade

9:30 pm, March 22, 2020 Technical Issues

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EA_Cade replied to Stolen points..2nd week straight

Hi @tNiNJAt_009,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

10:00 pm, March 20, 2020 Technical Issues

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EA_Cade replied to Still no access...

Hi @trenw,We have no way to manually unlock this on our side, you should unlock it normally through regular gameplay. -EA Cade

4:30 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Still haven't been unsusspennded

@dardiiiacm Hiya. Any issue in regards to a banned or suspended account must be handled via http://bit.ly/ContactAccountDisputes. We cannot assist with a banned account over AHQ. ..

6:00 pm, January 7, 2020 Technical Issues

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EA_Cade replied to Still had no response to my case or several emails.

Hi @matthiasjosh95,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with an account sanction over AHQ. -EA Cade ..

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Still Banned On FIFA 20 - TOS TEAM

Hi @iBruuuH,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade

3:00 pm, January 4, 2020 Technical Issues

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EA_Cade replied to Stamina of players drains fast

Hi @Vizini90,Are you using the overload ball side tactic? -EA Cade

7:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Stamina issues

Hi @Penco10,Are you using the Overload Ball Side tactic? -EA Cade

5:00 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Stamina drain bug

Hi @isamFUT,Are you using the Overload Ball Side tactic? -EA Cade

9:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Squad turned into concept squad and cant undo..

Hi @stroobz,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Squad battles disconnect

Hi @yeahyorite,I'm not seeing any issues at the moment with FIFA, are you still experiencing these disconnections now? -EA_Cade

9:30 pm, January 10, 2020 Technical Issues

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EA_Cade replied to Squad battles

Hi @Rahmanesy1,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

10:30 pm, March 3, 2020 Technical Issues

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EA_Cade replied to Sponsors FIFA 20

Hi @seboy55555,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

5:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Speed up lag - unplayable game

Hi @timdadum,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZi..

2:00 pm, June 5, 2020 Technical Issues

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EA_Cade replied to Speed lag

Hi @mynameisearle85,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time ..

3:00 pm, January 4, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.