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EA_Cade replied to Disconn
Hi @kevinbeast456,I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/If those steps don'..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Did not revive objective
Hi @Harryboy123456,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, January 10, 2020 Technical Issues
EA_Cade replied to Did not receive TOTSSF Ultimate pack from SBC
Hi @Klawdx,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Deleted club fifa 20
Hi @Emperador-Aoi,We can restore your deleted club in certain instances - Please reach out on Twitter here @EAHelp so we can take a look. -EA Cade
7:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to Controller triangle and square not working when playing online
Hi @dstaar75,Is this happening on PS4 or PC with a PS4 controller? -EA Cade
7:00 pm, June 18, 2020 Technical Issues
EA_Cade replied to Controller detected but can't control the players on some game modes
Hi @Ninjakyo,Can you try deleting the Settings folder inside of My Documents - FIFA 20 and let me know if that helps? -EA Cade
7:00 pm, April 1, 2020 Technical Issues
EA_Cade replied to Constantly getting disconnected from the EA servers seasons FIFA 20
Hi @scottrama00,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
7:00 pm, February 4, 2020 Technical Issues
EA_Cade replied to Constant pressure glitch
Hi @Allexyhno,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
7:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to Connection issues in Coop season
Hi @Alattiyat,Sorry to hear it, what system is this happening on? -EA Cade
7:00 pm, June 18, 2020 Technical Issues
EA_Cade replied to Companion app not working
Hi @Chizzeboy,What happens when you try to sell them? -EA_Cade
7:00 pm, March 17, 2020 Technical Issues
EA_Cade replied to Co Op season match making
Hi @ymohanbyne695,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Career mode pregame overlay won’t go away
Hi @Dosanthemum,What system is this happening on? -EA_Cade
7:00 pm, March 19, 2020 Technical Issues
EA_Cade replied to Career mode - no longer selected.
Hi @John_Clipbored,How long in game has this been going on? -EA_Cade
7:00 pm, March 19, 2020 Technical Issues
EA_Cade replied to Captcha Verify Error
Hi @mrsmeds99,Sorry for the delay, is this still happening? -EA Cade
7:00 pm, March 31, 2020 Technical Issues
EA_Cade replied to Can’t sell fut 20 players
Hi @haringarach1111,Are you doing this in the app or on the console? If you're on the app can you try connecting on the console to resync the account? -EA Cade
7:00 pm, April 18, 2020 Technical Issues
EA_Cade replied to Can’t play online!
Hi @CasperJones89,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..
7:00 pm, February 4, 2020 Technical Issues
EA_Cade replied to Cant verify my fifa 20 ea account on xbox one to connect to online servers
Hi @oAviii,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make ..
7:00 pm, April 18, 2020 Technical Issues
EA_Cade replied to Cant connect to online fifa
Hi @DaDabbingDino,Is the account that cannot connect of age and linked to an EA Account? You can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA ..
7:00 pm, April 1, 2020 Technical Issues
EA_Cade replied to Can't login to EA servers
Hi @auzieebaba, @danedrums,Sorry for the delay. Are you still seeing this issue? -EA Cade
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Can't connect to EA servers
@alynus2008 Hiya, may I ask who your ISP is? -EA Cade
7:00 pm, March 31, 2020 Technical Issues
EA_Cade replied to Brazil national team
Hi @Tudor8772,Can you get us a picture of what you're seeing in game please? -EA_Cade
7:00 pm, March 13, 2020 Technical Issues
EA_Cade replied to Bought a player
Hi @MWiggy93,Showing he's in your unassigned pile at the moment. -EA Cade
7:00 pm, July 2, 2020 Technical Issues
EA_Cade replied to Banned for nothing !!! (Case 61529373)
Hi @rossonerox21,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to An error occurred download the fut squad updat
Hi @prath11,Sorry to hear it. What have you tried so far? -EA Cade
7:00 pm, June 26, 2020 Technical Issues
EA_Cade replied to After the update on 11/19/2019 in the Ghost Career instead of emoticons.
Hi @-MaDraDeuS-,It looks to be an up arrow indicating the morale of that player has increased that's overlapping the emoticon. Can you please try deleting the Squad Update file in Customise - Profile ..
7:00 pm, November 20, 2019 Technical Issues
EA_Cade replied to Accidently listened tots son through the lag
Hi @roeldekkers3,That's not something we offer assistance with I'm afraid. -EA Cade
7:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to 5 Icons not appeared in quick sell recovery
Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, February 4, 2020 Technical Issues
EA_Andy replied to Cannot bid on the WebApp
Hi @x_cryo_75x If you haven't received a ban message then this should be temporary. They don't usually last more than 24 hours but it depends how many bids/buyouts you've been..
7:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to disconnect
Hi there, @paulmaci. I'll try to help find out why you keep disconnecting from matches. First, are you on a wired or wireless connection?
7:00 pm, April 6, 2020 Technical Issues
EA_Aljo replied to Zero points in Squad Battles
Hi there, @pascalonegames. This happens when you have played or skipped through your first 40 opponents. Once that happens, no points will be gained from Squad Battles matches. You can fin..
7:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Wrongfully Transfer Banned!!!
Hi there, @Momo_Salah11tots. For help with banned accounts, please see the following article. Thanks!
7:00 pm, June 5, 2020 Technical Issues
EA_Aljo replied to Summer Heat Objectives not completing for Mendy and Fernandes.
Hi there, @k3at1n. I'll try to help figure out why you keep disconnecting. First, are you on a wired or wireless connection? Also, what system are you playing on?
7:00 pm, June 27, 2020 Technical Issues
EA_Aljo replied to Serevers and connection are trash
Hi there, @dracksd. I'm sorry for all the frustration. Can you give me some more details? Are you lagging and/or disconnecting a lot? If so, I'd be happy to go through some troubleshooting..
7:00 pm, March 9, 2020 Technical Issues
EA_Aljo replied to No replies from EA
Hi there, @Jerseyboys23. Did you follow the instructions in this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts? I'm not seeing any cas..
7:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Lagging fifa
Hi there, @pmldias1. Are you still experiencing lag in FIFA? If so, we'll go through some connection troubleshooting and see if we can find out why the lag is happening. Thanks!
7:00 pm, March 30, 2020 Technical Issues
EA_Aljo replied to I won more than 4 fut champ gemes
Hi there, @Jass0oo0om97. I'll try to find out why you keep disconnecting. Does this happen only in Fut Champs or do you disconnect at other times as well? Also, are you on a wired or wirel..
7:00 pm, June 30, 2020 Technical Issues
EA_Aljo replied to I need help in sum issues
Hi there, @aliamloka20202. Can you give me some more details? How is the controller not working in FUT? Thanks!
7:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to I didnt get packs
Hi there, @Vellafellas. This is an issue we're aware of and investigating. Please keep an eye on our official channels for updates. Thanks!
7:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to I cant create a new account
Hi there, @al0stora. If you're seeing this message, it means your PS4 has reached the max number of FUT creations on it. We aren't able to add more. Did you happen to purchase a used conso..
7:00 pm, April 6, 2020 Technical Issues
EA_Aljo replied to Got transfer market banned
Hi there, @UnclaimedCord34. For help with banned accounts, please see this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts. Thanks!
7:00 pm, January 27, 2020 Technical Issues
EA_Aljo replied to Game Too Slow
Hi there, @1936061986. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..
7:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to Fut champs rewards
Hello, @haidersaurus. FUT Champions rewards are released at 8:00 UTC on Thursdays. Thanks!
7:00 pm, January 28, 2020 Technical Issues
EA_Aljo replied to Fut champs disconnect made me lose
Hi there, @St3v3ngriff. I'm really sorry to hear about this. Was this the only time you disconnected or does it happen more frequently? Thanks!
7:00 pm, March 30, 2020 Technical Issues
EA_Aljo replied to Fifa 20 objective week 6 gold fast finish
Hi there, @artemis89fr. Can you give me some details on what your issue is? Thanks!
7:00 pm, April 21, 2020 Technical Issues
EA_Aljo replied to Fifa 20 button delay/input delay
Hi there, @vsmadhav94. Did the delay you're experiencing just start to happen or has it been occurring for some time? Also, are you on a wired or wireless connection?
7:00 pm, January 7, 2020 Technical Issues
EA_Aljo replied to Fifa 20
Hi there, @clarep02. You can try to change your EA ID by logging into your account at www.origin.com.
7:00 pm, March 26, 2020 Technical Issues
EA_Aljo replied to FUT Champs
Hi there, @ohssss. Did the disconnects just happen last weekend or do they occur more frequently? Also, are you on a wired or wireless connection?
7:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to FUT CHAMPS DISCONNECT
Hi there, @reusson117. Was this the only time you've disconnected or does it happen more frequently? Unfortunately, we're not able to modify records so we can't do anything about the loss...
7:00 pm, April 13, 2020 Technical Issues
EA_Aljo replied to FIFA 20 input delay and slow gameplay
Hi there, @bajenwille780. I'm really sorry for all the frustration! Let's see if we can find out why you're lagging so much. Do you have a PC by chance? If so let’s find out how your conne..
7:00 pm, March 16, 2020 Technical Issues
EA_Aljo replied to Error message shown when entering FIFA 20 UT
Hi there, @Zombiekidhunter. Which system are you playing FIFA 20 on?
7:00 pm, April 13, 2020 Technical Issues
