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EA_Cade replied to FUT 20 cannot connect

Hi @sameermalikshaik,Sorry for the delay, is this still happening? -EA Cade

3:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to FUT - transfer club from PS4 to PC

Hi @Hadzhiew,FUT Clubs are locked to the console type they were created on. -EA_Cade View in thread

6:00 pm, January 7, 2020 Technical Issues

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EA_Cade replied to FUT - Signed a player, not appeared in Squad

Hi @MCGribble2,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to FIFA20 no sound and dark screen on last update.

Hi @Xedroz33,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

7:30 pm, January 22, 2020 Technical Issues

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EA_Cade replied to FIFA20 keep crashing since new update

Hi @SCA_packmanch,Are you scoring from a cross when this happens by chance? We're tracking an issue with that at the moment. -EA Cade

3:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to FIFA20 SBC Issue

Hi @KelvinShi0327,If you completed the League SBC before the new player was available yesterday at 6 PM GMT you won't be able to pick him, this is the same across all League SBC's. ..

3:00 pm, February 20, 2020 Technical Issues

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EA_Cade replied to FIFA soundtrack/music off

Hi @Bakunin1876,Try deleting the file called Personal Settings inside the Customise - Profile - Delete menu and let me know if this persists please. -EA_Cade

5:00 pm, November 13, 2019 Technical Issues

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EA_Cade replied to FIFA download bug

Hi @GerakisRz3,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to FIFA disconnected FUT weekend league

Hi @abc1247671195,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

5:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to FIFA compensation

Hi @zkdl1092,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:00 pm, June 11, 2020 Technical Issues

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EA_Cade replied to FIFA POINTS redeemed on origin never appeared in-game.

Hi @obzenmc,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter. -EA_Cade

3:30 pm, December 7, 2019 Technical Issues

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EA_Cade replied to FIFA Freezing during offline & Online gameplay. Fix needed.

Hi @Bolty3108,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZ..

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to FIFA DID NOT GIVE MY PACKS

Hi @FB1907KAAN1998,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to FIFA CAN YOU ANSWER!!!! CANT GET INTO ULTIMATE TEAM

Hi @matazkristjan,Give it a shot now please. -EA_Cade

5:00 pm, February 6, 2020 Technical Issues

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EA_Cade replied to FIFA Account not recognizing PS Plus on other account. Help!

Hi @aguscuesta,Sharing PS+ requires the PSN ID with PS+ to set the PS4 as their Primary Console, then it should work. -EA_Cade

3:30 pm, February 7, 2020 Technical Issues

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EA_Cade replied to FIFA 20: An error occurred and your squad was not saved

Hey all, if you get a DNF for any reason and haven't reconnected to FUT since, your players enter a "locked" state, meaning you won't be able to edit your squads or list players until you reconnect to..

8:00 am, December 2, 2019 Technical Issues

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EA_Cade replied to FIFA 2020 Doesnt Start

Hi @charan124,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

7:30 pm, March 24, 2020 Technical Issues

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EA_Cade replied to FIFA 20-Crashing (online matches)

Hi @BrianTeam44,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

7:00 pm, March 6, 2020 Technical Issues

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EA_Cade replied to FIFA 20- can’t connect to ea servers

Hi @pp421991,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to FIFA 20 wont let me invite a friend to game, option is shaded out?

Hi @cdcjunior,What system is this happening on and where are you inviting them from? -EA Cade

4:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to FIFA 20 unable to connect to EA servers

Hi @minikpasa,Can you provide some further information for me, what system are you playing on and what are you doing when you're getting that error message? -EA Cade

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to FIFA 20 keyboard error

Hi @EMEHANE,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete the file called Personal Settings? -EA_Cade

5:00 pm, November 23, 2019 Technical Issues

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EA_Cade replied to FIFA 20 installation in progress

Hi @Aishaa_1303,Hiya, that's indicative of a corrupted install - have you tried deleting the app and then restarting the install? -EA_Cade

4:00 pm, December 19, 2019 Technical Issues

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EA_Cade replied to FIFA 20 installation error

@Wattumarja Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

8:30 am, June 19, 2020 Technical Issues

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EA_Cade replied to FIFA 20 in PS2 does not connect to EA Servers

Hi @rollin1985,Can you try connecting via a hotspot by chance? It sounds like something is blocking you where the EA TOS would normally pop up, connecting via a hot spot or a different ISP has resolve..

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to FIFA 20 graphics issues

Hi @HR1993O,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

3:30 pm, March 4, 2020 Technical Issues

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EA_Cade replied to FIFA 20 freezing when start a match

Hi @BotevVratsaFC,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade

7:00 am, June 21, 2020 Technical Issues

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EA_Cade replied to FIFA 20 freezes ingame

@Tommeke10111996 Hiya, I'm not seeing any similar reports of this a the moment. Can you get us a video of this happening by chance? -EA Cade

12:00 pm, April 5, 2020 Technical Issues

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EA_Cade replied to FIFA 20 for PC Stuck in Pre-match training

Hi @CSmitty1919,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_ClearAlso, have you tried repairing the game by right clicking it in the Origi..

10:00 pm, April 9, 2020 Technical Issues

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EA_Cade replied to FIFA 20 doesn't go FullScreen // Borderless Windowed mode stutters

Hi @obzenmc,That's odd, have you tried a clean boot http://bit.ly/Clean_Boot to see if the game launches in full screen after? -EA Cade

9:30 am, April 6, 2020 Technical Issues

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EA_Cade replied to FIFA 20 crash on startup on PC with memory dump

Hi @stappek,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

7:30 pm, April 8, 2020 Technical Issues

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EA_Cade replied to FIFA 20 connecting to EA servers freezes

Hi @cuero_terco,Can you try connecting via a hotspot by chance? It sounds like something is blocking you where the EA TOS would normally pop up, connecting via a hot spot or a different ISP has resolv..

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Voice chat

Hi @Jam1eY0ung,It used to be, but this was disabled in FIFA 18 I believe. -EA Cade

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Unable to save personal settings 1 (PC)

Hi @CG_Yoshino,Sorry for the delay, you're not seeing anything in the Customise - Profile - Delete menu? -EA_Cade

6:00 pm, December 13, 2019 Technical Issues

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EA_Cade replied to FIFA 20 Ultimate team menus constantly freezing

Hi @nrs929,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:00 pm, November 15, 2019 Technical Issues

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EA_Cade replied to FIFA 20 Ultimate Team FUT championship I did not receive my rewards

Hi @THFCTHELANE07,They go out on Thursday at 0800 UTC. -EA Cade

5:30 pm, June 2, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Ultimate Freezes PC

Hi @Kurtz_Darny,Is this happening in FUT or Pro Clubs? Can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers instal..

11:00 pm, November 14, 2019 Technical Issues

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EA_Cade replied to FIFA 20 ULTIMATE TEAM CANNOT SIGN IN

Hi @smoggiewolf,Give it a shot now. -EA_Cade View in thread

3:00 pm, February 12, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Transfer Market Ban

@Githers Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned or suspended account over Answers HQ. -E..

10:00 am, November 19, 2019 Technical Issues

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EA_Cade replied to FIFA 20 Stuttering

@AlphaTyphoon Hiya. Nvidia have acknowledged an issue with their latest driver release and are working on a hotfix at the moment. -EA Cade

1:30 pm, April 19, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Squad Battles Win to Loss

Hi @JUVE1987ADP,That's odd, did you happen to notice if the loss actually recorded in your W/L/D record? Has this happened since? -EA_Cade

3:00 pm, December 21, 2019 Technical Issues

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EA_Cade replied to FIFA 20 Screen Flickering

Hi @Eminent_1999,Odd, have you tried the steps in this thread? https://answers.ea.com/t5/Technical-Issues/Fifa-20-PC-SCreen-flickering/td-p/8442908 -EA Cade

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to FIFA 20 SPEED UP LAG

Hi @FRF83,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZing ..

8:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to FIFA 20 SETTINGS FILE CORRUPT

Hi @TonyRaheem,You'll need to create a new settings file, you'll need to recreate your personal settings but other data shouldn't be lost. -EA_Cade

5:00 pm, March 24, 2020 Technical Issues

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EA_Cade replied to FIFA 20 RANDOM BAN

Hi @AltmerS,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Play Online

Hi @canerkaleagasi,Are you referring to Friendlies? -EA Cade

3:00 pm, April 22, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PC FREEZING AFTER CHOOSING PROFILE AND DOWNLOADING LIVE FIXTURES

Hi @dareediro,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

7:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PC : No Commentary available

Hi @tibo212,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

7:30 pm, March 31, 2020 Technical Issues

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EA_Cade replied to FIFA 20 LAUNCH ISSUES

Hi @marioss79,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

8:00 pm, November 20, 2019 Technical Issues

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EA_Cade replied to FIFA 20 KEEPS FREEZING AND STUTTERING FOR ME BOTH ONLINE AND OFFLINE

@vishnupradhan In addition to what @MadRedPirahna said, Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. ..

2:30 pm, June 27, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.