Search

Search
Search Replies by entering the text above.
k29eV
...
EA_Cade replied to Fifa winning match

Hi @pingu1014,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

8:30 pm, April 24, 2020 Technical Issues

2bxpH
...
EA_Cade replied to Fifa unable to retrieve account information

@iactualwannadie Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with this issue over AHQ. -EA_Cade ..

9:30 am, March 17, 2020 Technical Issues

KM2jw
...
EA_Cade replied to Fifa ultimate team players

Hi @Dazlayla15,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:30 pm, April 22, 2020 Technical Issues

yxohH
...
EA_Cade replied to Fifa ultimate team not loading

Hi @JHarveyyyy,This should be resolved now. Still seeing this? -EA Cade

3:30 pm, April 1, 2020 Technical Issues

Piw4b
...
EA_Cade replied to Fifa redeem points

Hi @lfcOG11,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, January 2, 2020 Technical Issues

f5qJr
...
EA_Cade replied to Fifa problems

Hi @athman_2408,Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career save file. Then let me know if this persists? ..

9:30 pm, December 20, 2019 Technical Issues

7KXb0
...
EA_Cade replied to Fifa points trouble

Hi @deeche97,If you redeemed a code on Origin they would be for the PC version of FIFA 20, not the Xbox version. You can purchase FIFA points for Xbox inside FUT or from the Xbox Marketplace. ..

4:30 pm, April 10, 2020 Technical Issues

oK82V
...
EA_Cade replied to Fifa points not in store

Hi @GHAZOOZI55,Sony region locks DLC, since your PSN account and game version aren't the same you're getting that message. You'll need to reach out to Sony for assistance getting them on the same regi..

5:30 pm, April 4, 2020 Technical Issues

AKP3L
...
EA_Cade replied to Fifa points

Hi @Boski_L1,Hello! You'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter for this one.We can't assist with this type of issue via AHQ. ..

6:00 pm, January 7, 2020 Technical Issues

t0jIZ
...
EA_Cade replied to Fifa online issues

Hi @gizacfc,Were they goals from crosses by chance? -EA Cade

7:30 pm, March 31, 2020 Technical Issues

X8tLG
...
EA_Cade replied to Fifa keeps freezen

Hi @urubeast,Sorry to hear it, what system is this on? -EA Cade

9:00 pm, April 28, 2020 Technical Issues

flniO
...
EA_Cade replied to Fifa fut 20

Hi @miss_potter90,FUT Champions rewards go out on Thursday at 0800 UTC. -EA_Cade View in thread

6:00 pm, January 7, 2020 Technical Issues

O6h8H
...
EA_Cade replied to Fifa deadline day freeze in career mode

Hi @ickybo100,That sounds like a corrupted save file, what system is this on? -EA Cade

2:30 pm, April 2, 2020 Technical Issues

DJkIy
...
EA_Cade replied to Fifa crashed on my last WL game

Hi @DeathWillRemain,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

10:00 pm, April 4, 2020 Technical Issues

Oq9aK
...
EA_Cade replied to Fifa companion app

Hi @FORZAFANTIC123,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

2:30 pm, April 2, 2020 Technical Issues

QrB4h
...
EA_Cade replied to Fifa case review time period?

Hi @nadim5220,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade

4:00 pm, March 17, 2020 Technical Issues

7IFkQ
...
EA_Cade replied to Fifa banned account

Hi @andrejrefresh,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

10:00 pm, April 9, 2020 Technical Issues

4vhBf
...
EA_Cade replied to Fifa PC players stop moving

Hi @Godfried009,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by p..

6:00 pm, April 28, 2020 Technical Issues

a6msO
...
EA_Cade replied to Fifa Online Connection Error

Hi @Assasinboy772,Not showing any issues with your account, this still happening? -EA_Cade

7:30 pm, March 18, 2020 Technical Issues

U9462
...
EA_Cade replied to Fifa 2020 Online Friendlies issue

Hi @RamanujPanda,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP addres..

6:30 pm, June 23, 2020 Technical Issues

fvicZ
...
EA_Cade replied to Fifa 2020 Error PS4

Hi @ReginaCR7,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

7:30 pm, March 18, 2020 Technical Issues

CIaVe
...
EA_Cade replied to Fifa 20 wrong verification email

@Jimmy-2-Times91 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...

1:30 pm, November 30, 2019 Technical Issues

h951w
...
EA_Cade replied to Fifa 20 won’t because my ea account in invalid

Hi @gropitzza,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

2:00 am, June 1, 2020 Technical Issues

9qVSP
...
EA_Cade replied to Fifa 20 won't launch after clicking play on the launcher(PC)

Hi @cloudcld,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

2:30 pm, March 19, 2020 Technical Issues

TNeKX
...
EA_Cade replied to Fifa 20 update stopping

Hi @mcfc271,Sorry to hear it. What system is this happening on? -EA_Cade

2:30 pm, March 19, 2020 Technical Issues

AuJCG
...
EA_Cade replied to Fifa 20 unplayable. Please help.

Hi @lbbattle,Can you get us a picture of the Network Settings screen on the Xbox showing your up/down and NAT type so we can take a look? -EA_Cade

2:30 pm, March 11, 2020 Technical Issues

uLAif
...
EA_Cade replied to Fifa 20 ultimate team

Hi @ashmank23,I'm not showing anything wrong with your account that would prevent you from connecting. Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at al..

9:30 pm, April 7, 2020 Technical Issues

JTqX7
...
EA_Cade replied to Fifa 20 transfer market ban

Hi @Zombies_Z98,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

9:00 pm, June 16, 2020 Technical Issues

eNRIl
...
EA_Cade replied to Fifa 20 team has been hacked

Hi @200000000956,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, April 7, 2020 Technical Issues

G3MJB
...
EA_Cade replied to Fifa 20 stuck on title screen

Hi @Sandsam2k7,Sorry to hear it. Are you getting an error message of any kind? -EA Cade

4:00 pm, May 2, 2020 Technical Issues

rP8Cb
...
EA_Cade replied to Fifa 20 stuck on loading screen

Hi @coolguylife,Can you run through these steps http://bit.ly/PS4Safe_Mode and select Rebuild Database please and get back to us? -EA_Cade

10:30 pm, March 6, 2020 Technical Issues

evrhK
...
EA_Cade replied to Fifa 20 stamina drain

Hi @Tounkaratibou15r,Make sure you aren't using stamina draining tactics like Overload Ball Side or Team Press/Constant Pressure all the time. -EA Cade

4:00 pm, April 10, 2020 Technical Issues

bQi6B
...
EA_Cade replied to Fifa 20 scren freeze PC

Hi @bigbananaman666,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

10:00 pm, December 18, 2019 Technical Issues

fvQy4
...
EA_Cade replied to Fifa 20 referees

Hi @jeffoldfield1,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

3:00 pm, January 4, 2020 Technical Issues

Uep6D
...
EA_Cade replied to Fifa 20 ps4 unable to connect

Hi @ersiinkurt,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other play..

6:30 pm, November 26, 2019 Technical Issues

X5wl8
...
EA_Cade replied to Fifa 20 pro clubs disconnect before selecting kits

Hi @olejakadudu7fold,I've seen this happen before with specific boots/kits combos. Can you try changing your kits and boots please? -EA Cade

3:30 pm, March 28, 2020 Technical Issues

z2UdI
...
EA_Cade replied to Fifa 20 players lose stamina

Hi @Dancurry14,Are you using Overload Ball Side in custom tactics? -EA Cade

3:30 pm, April 9, 2020 Technical Issues

hOiy3
...
EA_Cade replied to Fifa 20 online stamina issue

Hi @sbnfar,Are you playing with Overload Ball Side/Constant Pressure tactics enabled? -EA Cade

4:30 pm, April 10, 2020 Technical Issues

NaZfx
...
EA_Cade replied to Fifa 20 online friendlies problem PC

Hi @BogunTeJebo,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address..

10:00 pm, April 30, 2020 Technical Issues

LBdN5
...
EA_Cade replied to Fifa 20 on pc stuttering even at 260fps

Hi @friendlyman33,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade

9:30 pm, May 2, 2020 Technical Issues

uwcD4
...
EA_Cade replied to Fifa 20 on my Xbox was wont load in

Hi @rapmon21,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me kn..

6:30 pm, January 2, 2020 Technical Issues

uCfwL
...
EA_Cade replied to Fifa 20 on age restriction

Hi @ParalyzedSoul,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...

9:30 pm, April 17, 2020 Technical Issues

mBCp4
...
EA_Cade replied to Fifa 20 no sound

Hi @LuckyJedi360,What system is this happening on? -EA_Cade

3:00 pm, January 17, 2020 Technical Issues

1henA
...
EA_Cade replied to Fifa 20 lost connection

Hi @surur187,Does this happen every time you play a game?If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's rep..

6:00 pm, January 7, 2020 Technical Issues

h5Q0I
...
EA_Cade replied to Fifa 20 login verification

Hi @mattykav1987,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...

5:30 pm, April 4, 2020 Technical Issues

HcolS
...
EA_Cade replied to Fifa 20 login to servers wont connect with login error on email address

Hi @Tflintham,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..

4:00 pm, April 29, 2020 Technical Issues

3iKHq
...
EA_Cade replied to Fifa 20 lagging online

Hi @timewaster79,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

7:00 pm, April 25, 2020 Technical Issues

qs2SJ
...
EA_Cade replied to Fifa 20 lag in friendly matches only?

Hi @azzac004,Those modes are on dedicated servers, I believe friendlies are Peer2Peer. I would use these steps to ensure you're not on a strict NAT type or a bad WiFi channel http://bit.ly/Connectivit..

12:00 pm, June 18, 2020 Technical Issues

dhcjE
...
EA_Cade replied to Fifa 20 kit number glitch solved

Hi @VersileHD,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

7:00 pm, March 6, 2020 Technical Issues

B97QE
...
EA_Cade replied to Fifa 20 friendlies error

Hi @Alvinmenezesrona,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP ad..

4:30 pm, April 10, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.