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EA_Cade replied to Someone help?

Hi @nivroki,I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/If those steps don't reso..

6:00 pm, November 22, 2019 Technical Issues

fOrma
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EA_Cade replied to Sombady quickselt my team

Hi @Buffalo_Wout06,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..

3:30 pm, April 9, 2020 Technical Issues

QJ9SI
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EA_Cade replied to Sold RTTF Sancho for 27k

Hi @Liuhaonan4518,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer ma..

6:30 pm, November 26, 2019 Technical Issues

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EA_Cade replied to Soccer Aid team needs a 2nd kit

Hi @helli73,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread

2:00 pm, June 10, 2020 Technical Issues

JoRDj
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EA_Cade replied to Slow, laggy gameplay xbox one

Hi @Pavidcroborg,Hey there, can you get me a picture of the Detailed Network Statistics page from the Xbox Networks settings screen please? -EA Cade

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Slow, Leggy, Button Delay FIFA 20 DU Connection Dubai

Hi @akhtarmaitla,Sorry to hear it, what system is this happening on? -EA Cade

7:00 pm, June 17, 2020 Technical Issues

J0I1i
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EA_Cade replied to Slow gameplay

Hi @Dr_ZoDiaC_ShOt,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/c..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Signing in for the first time

Hi @mtop123j,Can you provide the PSN ID you've created please? Alternatively, you can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA Cade

4:00 pm, April 29, 2020 Technical Issues

FVPUA
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EA_Cade replied to Shouldn’t This be a 91 Rated Libertadores Valencia

Hiya @BeastyTank360 ,   Being looked into at the moment:     -EA Cade

9:30 pm, June 17, 2020 Technical Issues

lhzme
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EA_Cade replied to Shapeshifter barta objective bug...

Hey all, I'm not seeing any trending issues related to these objectives. In order to get this reviewed we'll need to see a video of you completing the objectives in game and that they aren't being cou..

11:00 pm, March 3, 2020 Technical Issues

HridN
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EA_Cade replied to Sezon sorunu ???

At the moment the following languages are supported on Answers HQ:   English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I will ..

9:30 pm, March 18, 2020 Technical Issues

QuKsT
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EA_Cade replied to Servers went down

Hi @spurs3159,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other playe..

2:00 pm, March 21, 2020 Technical Issues

gwFL9
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EA_Cade replied to Servers are trash

Hi @abdo1771974,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

3:30 pm, April 17, 2020 Technical Issues

OY7BQ
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EA_Cade replied to Servers

Hi @andrezinhu17,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/h..

2:00 pm, March 21, 2020 Technical Issues

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EA_Cade replied to Server lost connection during draft

Hi @markusmd113,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA Cade

7:00 pm, June 17, 2020 Technical Issues

Ap5SL
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EA_Cade replied to Server is trash

Hi @terrencechan0407,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This ..

4:30 pm, April 17, 2020 Technical Issues

Sp3mk
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EA_Cade replied to Server failures making it impossible to do objectives

Hi @Messiqueso1011,Hey there, can you get me a picture of the Test Network Speed and Statistics results under Profile & system > Settings > General > Network settings? ..

3:00 pm, July 1, 2020 Technical Issues

ZJHLD
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EA_Cade replied to Server down

Hi @Kei_ranks,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help..

2:00 pm, March 21, 2020 Technical Issues

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EA_Cade replied to Server disconnecting after every match

Hi @aenima6969,What system is this happening on? -EA_Cade

4:30 pm, March 7, 2020 Technical Issues

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EA_Cade replied to Seasons games keep freezing

Hi @begleyAFC,Sorry to hear it, what platform are you playing on? -EA Cade

6:30 pm, April 18, 2020 Technical Issues

ylRwp
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EA_Cade replied to Searching for opponent

Hi @BenGrigg5,Not showing anything tracked on this on our end, what system are you playing on? -EA Cade

2:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Screen overlay will not go away

Hi @glass6,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

10:30 pm, March 4, 2020 Technical Issues

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EA_Cade replied to Screen Goes Dark/Menu Won't Load:

Hi @jamesyboy441,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:30 pm, November 26, 2019 Technical Issues

JBSsd
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EA_Cade replied to Screen Freezes in between online game only

Hi @Shibayan43,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DM..

5:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Scammed ... Who would've known

Hi @darraghsproject,Xbox doesn't region lock as far as I'm aware. Do other game discs read on your console? -EA Cade

10:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Sc

Hi @mihajlovic8,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Sbc problem

Hi @ACTrinnex,This is being investigated currently. You'll need to submit this one from the console in the meantime. -EA Cade View in th..

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Sbc moderator mistake

Hi @jlisac,You currently need to complete the National Pride SBC's on the console and not the app, we're aware and working on a resolution. -EA_Cade

6:00 pm, March 10, 2020 Technical Issues

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EA_Cade replied to Sbc error

Hi @lipp1833,Are you attempting it on the App? Can you try submitting it on the console and let me know if that works? -EA_Cade

3:00 pm, March 13, 2020 Technical Issues

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EA_Cade replied to Save data

Hi @Eives12345678,What system are you playing on? -EA Cade

2:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to SUBMITED GOLD MENDY AND FUTMAS MENDY GONE?

Hi @tubaass,You submitted a few Mendy's today into SBC, one of them was the 85 Futmas version. -EA Cade

7:30 pm, June 18, 2020 Technical Issues

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EA_Cade replied to SOMEONE FROM EA HELP ME!

Hi @CarpyMELEG,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

9:30 pm, April 22, 2020 Technical Issues

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EA_Cade replied to SBC banned for 15 hours and counting

Hi @supafunkyone,As far as I'm aware, there is no such thing as an SBC ban. What happens when you attempt to submit an SBC? -EA Cade

11:00 am, June 5, 2020 Technical Issues

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EA_Cade replied to SBC Stuck at 18/18

Hi @enesali97,Have you already left and reentered FUT? That should force the game to give you the player pick item. -EA_Cade

10:00 pm, March 19, 2020 Technical Issues

ForUK
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EA_Cade replied to SBC Ban/Bug

Hi @Roomonster,What system is this happening on? -EA Cade

12:00 pm, June 5, 2020 Technical Issues

Jgye3
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EA_Cade replied to Robbed of Win Fut Champs WL?

Hi @mitchsweg,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

3:30 pm, May 2, 2020 Technical Issues

3Edph
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EA_Cade replied to Rivals wins didn't give me champs points

Hi @CptDerpy738,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Rivals rewards

Hi @speno132012,Rivals rewards release on Thursday -EA Cade View in thread

2:30 pm, July 2, 2020 Technical Issues

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EA_Cade replied to Rewards claimed in Fifa 20 companion dissapeared

Hi @jonathan0489,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:00 pm, March 10, 2020 Technical Issues

93UvK
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EA_Cade replied to Restore license issue

Hi @badboylee2010,Sorry to hear that, according to SONY's site that error indicates a corrupted download - you'll want to uninstall FIFA 20 and then reinstall the game to resolve it. ..

10:00 pm, March 3, 2020 Technical Issues

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EA_Cade replied to Reserve bank in pro clubs

Hi @Mariscatuca,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

7:30 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Requesting a refund

Hi @cdreaming,You can use this link http://bit.ly/GGGRefund if your eligible for a refund. -EA Cade

3:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Request to approve change of club name

Hi @GamerOfSmartType,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Removed my team

Hi @BifocalScroll37,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Remove PSN Persona from EA Account

Hi @Itsbrianwithay,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..

8:30 pm, April 29, 2020 Technical Issues

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EA_Cade replied to Registering to the current weekend league

Hi @khtu1,That's a visual glitch only, if you redeem them right now you'll be qualified for the currently active contest. -EA Cade

5:00 pm, June 5, 2020 Technical Issues

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EA_Cade replied to Redeem WL access lost

Hi @alby2289,I'm showing that you were qualified for last weekends competition and played no games. -EA Cade View in thread

7:00 pm, April 25, 2020 Technical Issues

1mGAB
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EA_Cade replied to Re: Freeze on connecting to EA servers?

Hi @chadic06,I've split your post off here as the thread you were in was quite old. Can you attempt to connect via a hot spot please? It sounds like something on your ISP side is blocking you from loa..

4:00 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Randomly disconnected in division rivals matches

Hi @UTon007,Sorry to hear it. What system is this happening on? -EA Cade

2:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Random generated Fifa20 Proclub name

@JonoHnatejko Hi. What name are you trying to use? -EA Cade

12:30 am, April 10, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.