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EA_Darko replied to DualShock 4 Support on PC
Hey @playsuncharted I am not aware of any plans for it but will pass your feedback on to the team.Darko
5:00 pm, April 29, 2020 Technical Issues
EA_Darko replied to Draft problem
Hey @koskav2 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Division rivals rewards mistake
Hey @ITALI_2009 if you believe that you received the wrong rewards then you will need to speak with one of our phone or chat support advisers who will be able to advise you further..
3:00 pm, November 29, 2019 Technical Issues
EA_Darko replied to Division Rivals Issue
Hey @Dardar5556 can I ask on what platform this is happening and do you see an error when the issue occurs? Does the game freeze and crash to the main menu or desktop? The more..
8:30 am, April 1, 2020 Technical Issues
EA_Darko replied to Disconnecting during weekend league
Hey all, it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Disconnecting at beginning of rivals/fut champs matches
It sounds like you may be having issues with your connection @soccerkings98. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.co..
3:00 pm, November 29, 2019 Technical Issues
EA_Darko replied to Disconnecting
Hey @electr1fy215 this feature is working as intended, if you switch attention away from FIFA on your PC then you will be disconnected. Darko
8:00 am, April 6, 2020 Technical Issues
EA_Darko replied to Disconnected just before the end of EVERY game
Hey @azoz11A11 and @CreedxX22 . I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-b..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to Disconnected from EA
It sounds like you may be having issues with your connection @jadzxlyy. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/fa..
4:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to Disconnected In Weekend League
Hey @Joby293 just so you are aware, AHQ is a global community focused on players helping players. If you require direct assistance from a member of the EA live support team then yo..
2:30 pm, December 10, 2019 Technical Issues
EA_Darko replied to Disconnect at the start of the game
Hey @Stepov2211 from your post it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https:/..
10:30 pm, April 12, 2020 Technical Issues
EA_Darko replied to Discard in accident Oblak UCL Fifa 20
I'm sorry to say @pilipalikoli but there is nothing that we can do in cases of accidental bids, listings or submissions. We are unable to return the item or reverse the action. Darko
4:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to Did not received my champions weekend rewards
Great to hear that you figured out the issue @peachman2298 and thanks for letting us know. Darko
2:30 pm, December 12, 2019 Technical Issues
EA_Darko replied to Debilitating Stutter Lag
It looks like you are having connection issues @iSteaddyy, as such I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to Connectivity to Servers.
Hey @MaichM_keny if you are seeing issues with connection then it may be a case that you are having issues with your connection. I would suggest taking a look at our Connection troubleshooting st..
4:30 pm, January 16, 2020 Technical Issues
EA_Darko replied to Connection issue
It sounds like you may be having issues with your connection @jordan1093_cfc. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/h..
5:00 pm, February 7, 2020 Technical Issues
EA_Darko replied to Connection error keeps preventing me from starting Volta
Hey @sphanlon I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ It'll take..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Connecting to EA servers
Hey @KlikarKremla I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ &nb..
4:00 pm, April 19, 2020 Technical Issues
EA_Darko replied to Companion app transfer ban
Hey @Baapstra if you have a ban on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea...
2:30 pm, December 10, 2019 Technical Issues
EA_Darko replied to Coins
Hey @olikucharski having a friend send you coins is a breach of the FIFA 20 Terms that you agreed to when first launching the game. To appeal your sanction you will need t..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Club Ranking
Hey @Vibe_Psyko-_- can I ask with which game it is that you are seeing the issue? Darko
11:30 am, January 15, 2020 Technical Issues
EA_Darko replied to Changing PSN ID Online, FIFA 20 will work properly?
Hey @DEMY_KSA and @Majkel_T_14 you should not run into any issues that I am aware of in FIFA by updating your Gamertag name. Darko
6:30 pm, April 21, 2020 Technical Issues
EA_Darko replied to Changing EA accounts
You will need to speak to our Terms of Service team @zoomballs. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-su..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to Can’t connect to pro clubs
Hey @MOET13 it could be a case that you are having connection issues and as such, I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.co..
3:00 am, December 11, 2019 Technical Issues
EA_Darko replied to Cant connect to online Friendlies
Hey all, if you are seeing this issue then can you take a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basi..
10:30 pm, March 20, 2020 Technical Issues
EA_Darko replied to Cannot trade players
Hey @Yedienoob69 can you let us know on what platform you are seeing this issue and the exact error message that pops up. Darko
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to Cannot connect to the EA servers on Fifa 20
Hey @theflyingdoormat I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ &nbs..
1:30 pm, April 8, 2020 Technical Issues
EA_Darko replied to Cannot access to my email account
Hey @cksamuel if you are unable to access the account then I would suggest taking a couple of minutes to read this help article and then fill in the account recovery form: https://help...
12:30 pm, January 18, 2020 Technical Issues
EA_Darko replied to Can't play FIFA 20 online due to EA servers
Hey @ohwhatachip and @coyelt84 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: ht..
3:30 pm, November 17, 2019 Technical Issues
EA_Darko replied to Can't log into Fut
Hey @osama10122001 it looks like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-u..
4:00 pm, April 28, 2020 Technical Issues
EA_Darko replied to Can't log in to EA server
Hey @Crg10Aly if someone has changed your account details then your best bet is to speak with one of our phone or chat support advisers who will be able to advise you further. ..
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to Can't connect to EA Account when on Fifa20
It sounds from your post @jackunited14 like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: http..
3:30 pm, April 3, 2020 Technical Issues
EA_Darko replied to Can I pay with a VISA Internet Card
Hey @ASSASSINMJS you can find all the info relating to payment methods on Origin here: https://help.ea.com/en/help/account/ordering-payment-information/ For any account or billin..
5:00 pm, February 7, 2020 Technical Issues
EA_Darko replied to COINS PLAYERS AND CONSUMABLES MISSING FROM FUT ACCOUNT
Hey @ariskhd for any missing items you will need to speak with one of our chat support advisers who will be able to advise you further. You can contact our live support at&..
4:00 pm, April 19, 2020 Technical Issues
EA_Darko replied to CAN NOT START FIFA 20 BECAUSE OF DIRECXT 11 PROBLEM???
I saw this happen with GTAV @meodien0407 and there was something of a workaround which you can try on FIFA. Go to My Documents and find your FIFA 18 folder, open settings.xml ..
2:00 pm, November 28, 2019 Technical Issues
EA_Darko replied to Broke in my house lost 1,4 mil
Hey @chrisjanssen12 we are unable to assist with any account-based issue such as this so you will need to speak with one of our phone or chat support advisers who will be able..
12:30 pm, December 6, 2019 Technical Issues
EA_Darko replied to Bought a player and he disappeared as the coins
Hey @marquesone11 for any missing items you will need to speak with one of our chat support advisers who will be able to advise you further. You can contact our live suppor..
7:30 am, June 26, 2020 Technical Issues
EA_Darko replied to Black screen at launch
Hey @PKB_of_Ghana_Ksi a black screen at launch usually points to an issue with the GPU or system. Let's start by grabbing a DxDiag so that I can take a look at your system: https://help..
2:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to Being kicked from ea server
It sounds like you may be having issues with your connection @cornishp. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..
8:00 am, June 25, 2020 Technical Issues
EA_Darko replied to Banned from the Tranfer Market
Hey @oliver2569 any TOS related issues need to be directed to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/..
5:00 pm, January 19, 2020 Technical Issues
EA_Darko replied to Banned for no reason
You will need to speak to our Terms of Service team in relation to any TOS issue @JoshWilson77. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/accoun..
12:30 pm, April 3, 2020 Technical Issues
EA_Darko replied to Banned by fault
Hey @whiteshadow53200 you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/informa..
4:30 pm, January 13, 2020 Technical Issues
EA_Darko replied to Banned account for mass bidding
Hey @BraedenVaile, please do not create multiple threads to discuss the same topic. Darko
5:00 pm, January 20, 2020 Technical Issues
EA_Darko replied to Banned Transfer
You will need to speak to our Terms of Service team in relation to any ban @robinkoalbani. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/inf..
5:00 pm, January 28, 2020 Technical Issues
EA_Darko replied to Banned ????
Hey @alexandrumma I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ I..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to Awfull button delay
If you are playing on a modern TV @YDRGBD you need to ensure that all post-processing features are disabled and that you are playing on game mode. Modern TVs have any number of b..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Again FIFA !! Ultimate team
It sounds like you may be having issues with your connection @rallyinghardOK. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/h..
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to Account Disabled
Hey @brandon01745 for issues with an account you will need to speak with one of our chat support advisers who will be able to advise you further. You can contact our live s..
4:00 pm, April 19, 2020 Technical Issues
EA_Darko replied to Account
Hey @RosolakFLC you can link multiple Xbox accounts to your Origin account but we would advise that you have a separate EA account for each Xbox Gamertag in case you should run into issues. ..
4:30 pm, November 28, 2019 Technical Issues
EA_Darko replied to Accidentaly lost my Futmas Mendy
Sorry to say @ArdaGG10 but there is nothing that we can do in relation to accidental bids, listings or submissions.We are unable to reverse the action or return the item.Darko
2:30 pm, January 14, 2020 Technical Issues
