Search

Search
Search Replies by entering the text above.
bBpRF
...
EA_Aljo replied to FUT Champions connectivity error

Hi there, @scrappy1818.   How frequently are you disconnecting from matches? Unfortunately, we can't modify records so there's nothing we can do about this particular match. The best we can ..

6:00 pm, January 13, 2020 Technical Issues

gBKSp
...
EA_Aljo replied to FUT CHAMPS DISCONNECT

Hi there, @reusson117.   Was this the only time you've disconnected or does it happen more frequently? Unfortunately, we're not able to modify records so we can't do anything about the loss...

7:00 pm, April 13, 2020 Technical Issues

iGSdJ
...
EA_Aljo replied to FUT CHAMPIONS ISSUES

Hi there, @nwhite2371.   Do you only disconnect in FUT Champions matches or does it happen in other modes as well?

5:00 pm, April 1, 2020 Technical Issues

FRrtw
...
EA_Aljo replied to FUT 20 - Can't Connect

Hi there, @mklinke9.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..

4:30 pm, February 26, 2020 Technical Issues

hBDwi
...
EA_Aljo replied to FIFA20 FUT disconnects when I win and gives me a loss

Hi there, @chopalan2013.   Let's see if we can find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, what system are you playing on? Thanks!

6:00 pm, March 2, 2020 Technical Issues

AhrOQ
...
EA_Aljo replied to FIFA20 CONEECTION PROBLEM

Hi there, @DDDhehehe.   Try deleting the Personal Settings file from Customize > Profile > Delete. Let me know if that helps or not. Thanks!

5:30 pm, June 19, 2020 Technical Issues

6Q8CP
...
EA_Aljo replied to FIFA ultimate team 20 error

Hi there, @yuvalt1000.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..

5:30 pm, April 2, 2020 Technical Issues

NPul7
...
EA_Aljo replied to FIFA Points - Store is offline

Hi there, @Player_ka474pte.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let th..

8:30 pm, March 16, 2020 Technical Issues

JgWrb
...
EA_Aljo replied to FIFA 20 Full screen issue

Hi there, @UnstopableS_S.   Have you checked the visual settings to see if Windowed mode is selected? Also, try taking a look at this thread for some other possible resolutions - https:..

5:30 pm, December 12, 2019 Technical Issues

8ZqCR
...
EA_Aljo replied to Error connecting to FUT20

Hello, @Albies25.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come ba..

5:00 pm, February 4, 2020 Technical Issues

ckUNW
...
EA_Aljo replied to Ea serves in game play

Hi there, @tenderstephen.   I'll try to help find out why this is happening. First, are you on a wired or wireless connection? Also, what system do you play on? Thanks!

5:00 pm, June 30, 2020 Technical Issues

Ju2CI
...
EA_Aljo replied to EA servers do not connect to enable FUT

Hi there, @praduv0809.   I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..

7:00 pm, June 19, 2020 Technical Issues

076FC
...
EA_Aljo replied to EA Fifa 20 Ultimate teamconnectivity issue

Hi there, @nicostremy5.   Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in ..

4:30 pm, February 4, 2020 Technical Issues

tRuvz
...
EA_Aljo replied to Draft game loss

Hi there, @Thesturnpiplup.   You can try the draft token tool to see if your account is entitled to a replacement one here: https://help.ea.com/en-us/help/fifa/fut-draft-token-tool. If ..

5:00 pm, March 3, 2020 Technical Issues

z68KA
...
EA_Aljo replied to Draft entered with coins, not started, now gone

Hello, @AlexSky7711.   Try using the draft token tool to see if one is available. You can find it here: https://help.ea.com/en-us/help/fifa/fut-draft-token-tool. Thanks!

4:30 pm, February 4, 2020 Technical Issues

Q6deu
...
EA_Aljo replied to Draft Token

Hi there, @PazCorp.   You can check to see if a replacement Draft Token is available here. If you frequently disconnect from matches, we should go through some troubleshooting. Just let me k..

6:30 am, June 23, 2020 Technical Issues

dwqXL
...
EA_Aljo replied to Discontent with the purchase

Hello, @keyvank22.   I definitely understand the frustration with not receiving what you'd like out of packs, but the TOTY items aren't guaranteed. You can see the pack probabilities in the ..

9:30 pm, January 8, 2020 Technical Issues

QeGn7
...
EA_Aljo replied to Disconneting to main menu when there's a pause in FUT online games

Hi there, @maxdmc22.   Let's see if we can find out why this is happening. First, can you tell me if you're on a wired or wireless connection?

5:30 pm, March 2, 2020 Technical Issues

8AY31
...
EA_Aljo replied to Disconnection from end of game

Hi there, @xstaticxx123.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..

7:30 pm, January 13, 2020 Technical Issues

L7rSF
...
EA_Aljo replied to Disconnecting issues :((

Hi there, @208252072.   Let's see if we can find out why you keep disconnecting from matches. First, are you on a wired or wireless connection?

4:30 pm, June 5, 2020 Technical Issues

6TBw8
...
EA_Aljo replied to Disconnected FUT Champ

Hi there, @mehaau. We're not able to modify records. The best I can do is troubleshoot your connection. If you're frequently disconnecting, I'd like you to power cycle your equipment with th..

6:30 pm, May 4, 2020 Technical Issues

I1Z0y
...
EA_Aljo replied to Did receive fifa points

Hi there, @Loutfy233.   If you're still missing these points, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/n..

5:00 pm, February 25, 2020 Technical Issues

xuOHc
...
EA_Aljo replied to Daniel James Future Star Objectives

Hi there, @Nett1993.   You need to score 2 goals in 2 separate games. It sounds like you've only scored 2 goals in 1 game with him so far. You'll just have to keep trying. Thanks!

7:00 pm, February 18, 2020 Technical Issues

OgGLE
...
EA_Aljo replied to DISCONNECT ISSUES PLEASE RESPOND

Hello, @dwlb666.   I'd be happy to go through some connection troubleshooting and try to find out what's happening. If that's not something you want to do, you can try contacting @EAHel..

5:00 pm, June 24, 2020 Technical Issues

FGdq5
...
EA_Aljo replied to Crashing

Hi there, @Dandwyer17. I'd like you to try power cycling with the instructions here: http://bit.ly/XB1_PowerCycle. Let me know if that helps or not. Thanks!

5:00 pm, December 5, 2019 Technical Issues

dYwTe
...
EA_Aljo replied to Continous disconnects in Fut Champions

Hi there, @carbielo.   Do you also disconnect outside of FUT Champions matches? Are you on a wired or wireless connection? Thanks!

7:30 pm, June 19, 2020 Technical Issues

jAVS4
...
EA_Aljo replied to Constantly DC's from servers

Hi there, @arthurbf42.   Packet loss would be the culprit here. You're getting a very high amount of it. Do you play on a wired or wireless connection? Also, was this test run on the same co..

5:30 pm, March 23, 2020 Technical Issues

Akd2l
...
EA_Aljo replied to Connection trouble

Hi there, @CiqueLoco.   Are you still having trouble staying connected to matches? If so, let's see if we can find out why that's happening. First, are you on a wired or wireless connection?..

5:30 pm, June 19, 2020 Technical Issues

7L9Ph
...
EA_Aljo replied to Connection issue

Hi there, @0509164436.   I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..

6:30 pm, June 19, 2020 Technical Issues

0VGpJ
...
EA_Aljo replied to Connect Problem

Hi there, @Korhanb12.   Try switching your connection to a hot spot. Then, switch back to your normal network and try playing again. Let me know if that helps or not. Thanks!

5:30 pm, April 24, 2020 Technical Issues

sV7ZS
...
EA_Aljo replied to Companion app transfers???

Hi there, @jimzkys.   Just keep playing and eventually the market will unlock. Make sure you are completing games and not quitting early. Those won't count. You also should try playing each ..

5:30 pm, March 5, 2020 Technical Issues

ebhT2
...
EA_Aljo replied to Code not working for free packs for champions edition fifa 20

Hi there, @rhys0484.   Which platform did you purchase the Champion's Edition for? Also, did you pre-order or purchase after the game had launched.   Also, there are multiple ways to ge..

7:00 pm, January 27, 2020 Technical Issues

q3cwb
...
EA_Aljo replied to Code

Hello, @thegreatesteva18.   Can you give me some more details? What exactly is happening?

3:30 pm, February 5, 2020 Technical Issues

DeXJ5
...
EA_Aljo replied to Champs

Hi there, @Euanzoo.   For help with banned accounts, please see the following article. Thanks!

6:00 pm, June 17, 2020 Technical Issues

8J6j4
...
EA_Aljo replied to Champions edition

Hi there, @Charlesworth17.   Those items should have been received when logged in to FUT for the first time. Try opening a case with a live support advisor here: http://bit.ly/EA_Contac..

8:30 pm, December 17, 2019 Technical Issues

6vKAw
...
EA_Aljo replied to Can’t connect to ea servers

Hi there, @Semsm_007.   Are you saying you can't connect to the servers because you don't know the email address for your account?

4:30 pm, March 23, 2020 Technical Issues

8OGDk
...
EA_Aljo replied to Cant choose email for connecting ea servers

Hi there, @olelbis.   It sounds like you're seeing an email on your account that you don't have access to. If that's the case, please see this article for some help: https://help.ea.com/en-u..

7:00 pm, February 18, 2020 Technical Issues

eKhE4
...
EA_Aljo replied to Cant buy players on transfer market on FUT 20.

Hi there, @MrRschiller.   Were you really busy on the market with placing bids and buying items?

5:30 pm, April 6, 2020 Technical Issues

gMrpD
...
EA_Aljo replied to Can't play Online friendlies in FIFA 20

Hi there, @el-proffesor420.   I'd like you and your friend to check the online settings screen of your consoles. Can you tell me what it says for the NAT? Thanks!

5:00 pm, April 14, 2020 Technical Issues

JzHG1
...
EA_Aljo replied to Can't list players on transfer market in web-app

Hi there, @schmi9l.   Are you able to list them on the market using your console?

5:30 pm, January 27, 2020 Technical Issues

TM9Ce
...
EA_Aljo replied to Can't get in to Ultimate Team

Hi there, @noak9797.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..

4:30 pm, March 24, 2020 Technical Issues

kY48S
...
EA_Aljo replied to Can i get access to werkend league

Hi there, @daryl_dunsmuir.   Unfortunately, we're not able to grant Weekend League access. You'll need to earn it through playing. Thanks!

5:00 pm, April 24, 2020 Technical Issues

aq1U0
...
EA_Aljo replied to Camera

Hi there, @minechamp.   There are different cameras for different modes. Which one are you trying to change the camera for?

5:30 pm, April 15, 2020 Technical Issues

nox6V
...
EA_Aljo replied to Button delay has messed this game up now.

Hi there, @Xvfl-nozza007.   Normally, we can figure out why you're experiencing so much delay. If you decide to play again, I'd like you to power cycle your equipment with the following..

5:00 pm, February 21, 2020 Technical Issues

6E1dV
...
EA_Aljo replied to Being constantly disconnected from the servers

Hi there, @CDVBFifa.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..

5:00 pm, June 30, 2020 Technical Issues

zVwRq
...
EA_Aljo replied to Been playing Fifa since 1996, this is my last year I bought this game.

Hi there, @etihan.   I'm really sorry for all the frustration! Let's see if we can get this crash to stop happening. First, I'd like you to power cycle your equipment with the following..

5:00 pm, December 10, 2019 Technical Issues

i2hOf
...
EA_Aljo replied to Been banned twice for my ultimate team name after not being able to change it

Hi there, @jamieyates04    For help with banned accounts, please contact ToS by following the instructions here. Thanks!

6:00 pm, June 18, 2020 Technical Issues

2JQAF
...
EA_Aljo replied to Banned from transfer market fifa 20

Hi there, @NosMan2017.   When did you submit the dispute with ToS? It can take several days to get a response.

3:30 pm, March 3, 2020 Technical Issues

EZ7p8
...
EA_Aljo replied to Banned account - how to solve?

Hi there, @Enzissimo86.   I took a look at your account. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They ..

5:00 pm, April 24, 2020 Technical Issues

HBxYq
...
EA_Aljo replied to Always cant connect in friendly game fifa 2020

Hi there, @keanuarcher.   What system are you playing on?

6:30 pm, April 2, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.