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EA_Aljo replied to I purchased the Ultimate Edition but did not get the 20 free packs

Hi there, @BobChylan.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks..

4:00 pm, March 9, 2020 Technical Issues

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EA_Aljo replied to I need help in sum issues

Hi there, @aliamloka20202.   Can you give me some more details? How is the controller not working in FUT? Thanks!

7:00 pm, April 24, 2020 Technical Issues

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EA_Aljo replied to I got disconnected after a win in FUT Champions

Hi there, @bwein10.   Was this the only time you were disconnected or does it happen more frequently?

6:00 pm, March 31, 2020 Technical Issues

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EA_Aljo replied to I got a coin wipe for doing nothing but sniping

Hi there, @GALITSH123.   You're welcome to dispute the action taken on your account again by following the instructions in this article. Thanks!

5:00 pm, June 5, 2020 Technical Issues

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EA_Aljo replied to I don’t understand what is going on

Hi there, @CubanFlow_1999,   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..

5:00 pm, March 6, 2020 Technical Issues

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EA_Aljo replied to I can’t play squad battles

Hello, @themegachris16.   I'd like you to try deleting everything, except any career or offline saves, from Customize > Profile > Delete. Let me know if that helps or not. Thanks!

6:30 pm, February 10, 2020 Technical Issues

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EA_Aljo replied to I can’t go on ultimate team without the game crashing

Hi there, @certified_N0nce6,   I'm sorry for all the frustration you're experiencing. Hopefully, the steps below will help -   1. Go to the PS4 Settings > Account Management, and sel..

7:30 pm, March 2, 2020 Technical Issues

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EA_Aljo replied to I cant create a new account

Hi there, @al0stora.   If you're seeing this message, it means your PS4 has reached the max number of FUT creations on it. We aren't able to add more. Did you happen to purchase a used conso..

7:00 pm, April 6, 2020 Technical Issues

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EA_Aljo replied to I can't list players on web app

Hi there, @schmi9l.   If you were really busy on the market, it's possible you received a temporary suspension. Were you able to list those players through your console?

6:30 pm, January 28, 2020 Technical Issues

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EA_Aljo replied to I can't connect to the AE servers

Hi there, @tnt2k5.   Did you disconnect just this one time or does it happen more frequently?

5:00 pm, April 6, 2020 Technical Issues

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EA_Aljo replied to How to unlink old psn account from ea?

Hi there, @asant90   You'll need to open a case with a live support advisor here to see if it's possible to unlink your account: http://bit.ly/EA_Contact_Us. If they do this, you will l..

5:00 pm, December 10, 2019 Technical Issues

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EA_Aljo replied to Help

Hello, @51736255278.   Just keep playing and eventually the market will unlock. Make sure you are completing games and not quitting early. Those won't count. You also should try playing each..

5:00 pm, February 4, 2020 Technical Issues

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EA_Aljo replied to Hacked!

Hello, @PureBrad.   I'm really sorry for all the frustration. The web form you need to fill out is located here: https://help.ea.com/account-recovery/web-form. If it's not working, plea..

4:00 pm, March 3, 2020 Technical Issues

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EA_Aljo replied to Hacked ultimate team

Hi there, @zeko2599.   You can get some help with hacked accounts by following the instructions in this article: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin..

4:30 pm, February 25, 2020 Technical Issues

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EA_Aljo replied to Got transfer market banned

Hi there, @UnclaimedCord34.   For help with banned accounts, please see this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts. Thanks!

7:00 pm, January 27, 2020 Technical Issues

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EA_Aljo replied to Goals not registering for season objectives.

Hello, @jonty1989.   Is there a particular objective you're trying to complete?   Also, are you saying the email address on your account is an old one you no longer have access to?

9:00 pm, December 17, 2019 Technical Issues

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EA_Aljo replied to Getting kicked out of games

Hi there, @GSUK2.   Do you only disconnect in Weekend League or does it happen at other times as well? Also, are you on a wired or wireless connection?

6:30 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to Getting disconnected in Fifa 20 Online Seasons9

Hi there, @InziOO7.   When being on a wireless connection, you'll always be far more susceptible to disconnects and lag than being wired. If at all possible, it would be good to move to a wi..

4:00 pm, April 29, 2020 Technical Issues

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EA_Aljo replied to Getting Kicked from Ultimate Team

Hi there, @adamjaws. Are you still having trouble staying connected to the servers?

8:30 pm, December 5, 2019 Technical Issues

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EA_Aljo replied to Garbage Support

Hi there, @jlarosa10.   It looks like an advisor has responded. When it comes to account recovery, that web form needs to be filled out with accurate information or we won't be able to grant..

5:30 pm, May 1, 2020 Technical Issues

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EA_Aljo replied to Game freezing

Hi there, @bigGucciso5a300.   Can you try opening the ports for FIFA? THey're listed here: https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/. You can get s..

6:00 pm, March 17, 2020 Technical Issues

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EA_Aljo replied to Game failed to start (FIFA 20)

Hi there, @iammrwho112.   What system are you playing on?

5:30 pm, January 15, 2020 Technical Issues

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EA_Aljo replied to Game disconnecting and giving a loss even when winning

Hi there, @omichael7.   I"ll try to help find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, what system are you playing on? Thank you.

2:30 am, June 2, 2020 Technical Issues

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EA_Aljo replied to Game disconnect from server and gives Loss

Hi there, @seunfadimu.   Did this happen just these 2 times or is it more frequent? Also, are you on a wired or wireless connection?

5:00 pm, March 23, 2020 Technical Issues

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EA_Aljo replied to Fut champs servers

Hi there, @omzy12345678    Are you only facing this in FUT Champions or does it happen in other modes as well?

5:30 pm, May 4, 2020 Technical Issues

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EA_Aljo replied to Fut champs rewards

Hello, @haidersaurus.   FUT Champions rewards are released at 8:00 UTC on Thursdays. Thanks!

7:00 pm, January 28, 2020 Technical Issues

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EA_Aljo replied to Fut Champs games - constantly getting speed up lag on PS4

Hi there, @amalvm007.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them com..

5:00 pm, February 3, 2020 Technical Issues

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EA_Aljo replied to Fut 20

Hi there, @Emperor_Hakz.   Did you get the Champions Edition of FIFA? Also, did you start playing the week FIFA 20 released?

5:00 pm, December 9, 2019 Technical Issues

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EA_Aljo replied to Freezes on connecting to ea services

Hi there, @ToRuniteds.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..

5:00 pm, June 30, 2020 Technical Issues

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EA_Aljo replied to Freeze connection fifa20

Hi there, @hhyyuii88777.   When does this happen? Is it when you first start the game up and are trying to load the title screen?

9:00 pm, April 20, 2020 Technical Issues

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EA_Aljo replied to Fix your servers!

Hi there, @angekeutjiu7.   Let's see if we can find out why you're lagging so much. First, are you on a wired or wireless connection? Also, what system are you playing on? Thanks!

7:30 pm, June 17, 2020 Technical Issues

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EA_Aljo replied to Fifia20 crash when playing draft

Hi there, @Vancr0w.   Try the Draft Token tool here. That will check your account to see if it qualifies for a replacement token. If you are frequently disconnecting, we should go through so..

5:00 pm, April 30, 2020 Technical Issues

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EA_Aljo replied to Fifa compainon app

Hi there, @mitchelln1c2.   Be sure to check your spam/junk folders. Also, if using Gmail, check the Promotions tab. If you still can't find it, open a case with a live support advisor here:&..

4:30 pm, December 10, 2019 Technical Issues

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EA_Aljo replied to Fifa 20: Can't play online with friends

Hi there, @Donsolu_90.   Can you and your friend take a look at the network settings screen on your consoles and let me know what it says for the NAT setting? Thanks!

9:00 pm, April 20, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 lag after update

Hi there, @richie-mccaff.   Let's see if we can find out what's going on with that lag. First, are you on a wired or wireless connection?

10:00 pm, February 13, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 error

Hi there, @aats87.   Can you give me some more details? What happens when you try to play an online friendly match? Also, are you on a wired or wireless connection? If this just started happ..

4:30 pm, June 26, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 download error PS4

Hi there, @Becks2142.   What happens when you try to download FIFA 20? Do you get an error message?

4:30 pm, June 17, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 crashing when trying to connect to EA servers (PS4)

Hi there, @jjmcnamara761.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them..

8:30 pm, December 16, 2019 Technical Issues

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EA_Aljo replied to Fifa 20 crashing

Hi there, @royden458.   If you're experiencing the freezing issue that was reported this weekend, please try the steps below for the console you play on:   Xbox:1. Close the game -> ..

10:30 pm, March 2, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 Transfer market on companion app

Hi there, @TheKingHHHx16.   Unfortunately, we're not able to unlock the market for you. You'll just need to keep playing. Make sure you are completing games and not quitting early. Thos..

5:00 pm, April 30, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 Online Friendly

Hi there, @lehpi00.   Can you and your friend check the network settings screen on your consoles and tell me what it says for the NAT Type? Thanks!

5:00 pm, April 14, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 Montreal : Latencies, Slow gameplay, Delay, bad reactivity

Hi there, @vinskapen.   Let's see if we can find out why you're experiencing so much lag. First, what system are you playing on?

5:30 pm, February 13, 2020 Technical Issues

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EA_Aljo replied to Fifa 20

Hi there, @clarep02.   You can try to change your EA ID by logging into your account at www.origin.com.

7:00 pm, March 26, 2020 Technical Issues

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EA_Aljo replied to Fifa

Hello, @kenzieparr1.   Thanks for reaching out to us. I'm sorry to hear about the disconnects! Was it just these 2 times or does it happen more frequently? Do you lag as well? Thanks!

5:30 pm, March 23, 2020 Technical Issues

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EA_Aljo replied to FUT still unable to load

Hi there, @EthanCharltonn.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..

5:00 pm, March 3, 2020 Technical Issues

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EA_Aljo replied to FUT market banned - can i create a new squad or...?

Hi there, @Profetorum.   You'll need to play on a different Xbox gamertag, PSN ID or Origin account. Depending on the platform you play on. You also can dispute the action taken on your acco..

10:00 pm, January 27, 2020 Technical Issues

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EA_Aljo replied to FUT crashing

Hi there, @Pandorox12.   Try going to Customize > Profile > Delete and delete the Online Squads file. Let me know if that helps or not. Thanks!

4:00 pm, June 17, 2020 Technical Issues

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EA_Aljo replied to FUT champions disconnections

Hi there, @deltupper.   You've got some really high ping times before you reach our servers. If you haven't power cycled your modem, router and console, it would be good to start there. Also..

5:00 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to FUT Speed Up Lag STILL!!!

Hi there, @ryvnkey.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come ..

5:00 pm, January 7, 2020 Technical Issues

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EA_Aljo replied to FUT Champs

Hi there, @ohssss.   Did the disconnects just happen last weekend or do they occur more frequently? Also, are you on a wired or wireless connection?

7:00 pm, June 19, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.