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YotTX
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EA_Aljo replied to Still no access to transfer market after 1100 games

Hi there, @tonym1967.   Just keep playing and eventually the market will unlock. Make sure you are completing games and not quitting early. Those won't count. You also should try playing eac..

6:00 pm, February 24, 2020 Technical Issues

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EA_Aljo replied to Still banned on FIFA, no answer from EA or TOS Team

Hello, @iBruuuH.   When did you submit the dispute? It can take several days to get a response.

10:30 pm, January 6, 2020 Technical Issues

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EA_Aljo replied to Still Banned On FIFA 20 - TOS TEAM

Hello, @iBruuuH.   When did you submit the dispute? It can take several days to get a response.

4:00 pm, January 7, 2020 Technical Issues

WveFA
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EA_Aljo replied to Squad battles

Hi there, @AWILKINS2011.   Did this just recently start happening or have you always had a problem with disconnecting from matches? Also, are you on a wired or wireless connection?

6:30 pm, January 27, 2020 Technical Issues

DBnCc
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EA_Aljo replied to Sokratis lost

Hi there, @shresth17.   If you're saying you purchased a player from the Transfer Market and he's now missing, try restarting FUT and see if he shows up. If he still doesn't, open a case wit..

10:30 pm, December 9, 2019 Technical Issues

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EA_Aljo replied to Slow slower slowesr

Hi there, @marino973.   What system are you playing on? Also, are you on a wired or wireless connection?

6:30 pm, February 6, 2020 Technical Issues

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EA_Aljo replied to Slow gameplay

Hi there, @anasameen84.   Your trace mostly looks good. There's one server with a high ping time though so it would be good to run this again to see if you get the same results. Also, do you..

5:00 pm, March 2, 2020 Technical Issues

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EA_Aljo replied to Servers not letting me join game

Hi there, @highbury04.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..

4:00 pm, April 7, 2020 Technical Issues

SBe5a
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EA_Aljo replied to Same problem

Hi there, @BOWD3N1991.   Let's see if we can find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, has it been a while since you power cycled your equi..

6:00 pm, February 24, 2020 Technical Issues

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EA_Aljo replied to Rivals disconnection!!

Hi there, @Mimipearce84.   I'll try to help figure out why you're disconnecting. How often is that happening? Also, are you on a wired or wireless connection? Thanks!

6:30 pm, June 17, 2020 Technical Issues

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EA_Aljo replied to Required previlage

Hi there, @Ash19971114.   This message can occur when either you don't have a current Xbox Live Gold subscription or you've had a communications ban from Microsoft. Can you check both of tho..

5:30 pm, March 6, 2020 Technical Issues

WdDKG
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EA_Aljo replied to Regular lag in FIFA seasons

Hi there, @brydopants,   If you're still experiencing lag, I'd like to try to find out why that's happening. First, are you on a wired or wireless connection? Also, what system do you play o..

6:30 pm, June 17, 2020 Technical Issues

MwFiC
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EA_Aljo replied to Problem with online friendlies FIFA20

Hi there, @calixmarlon12.   It looks like you both play on PS4. Can both of you go to the network settings and tell me what it says for the NAT type?

5:00 pm, January 8, 2020 Technical Issues

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EA_Aljo replied to Pro clubs disconnection

Hi there, @DiegoGalimany.   Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug i..

6:00 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to Preorder pack disappeared

Hello, @Chilla0401.   If you don't open your pack each week, it is forfeited and replaced on Monday with the next pack. You can read about this here: https://www.ea.com/games/fifa/fifa-..

6:30 pm, December 16, 2019 Technical Issues

TqILS
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EA_Aljo replied to Pre order packs

Hi there, @kiewilliams918.   The weekly packs only came with pre-order editions. When you upgrade after the game has released, you get all the packs at once.

5:00 pm, March 6, 2020 Technical Issues

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EA_Aljo replied to Please let that go to ea

Hi there, @xyas4ser.   How frequently is this happening? Normally, when you take a loss, it means you disconnected from the match. If it happens often, we should go through some connection t..

5:30 pm, February 14, 2020 Technical Issues

XBlOS
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EA_Aljo replied to Please help

Hi there, @Josh273165.   For help with banned accounts, please see this article. Thanks!

5:00 pm, June 30, 2020 Technical Issues

7lwGn
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EA_Aljo replied to Packed player card disappeared from my team

Hi there, @basse5.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!

5:30 pm, March 2, 2020 Technical Issues

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EA_Aljo replied to Pack luck

Hi there, @zirom8940.   You can see the pack probabilities in the store. That should help set your expectations with pack contents. Thanks!

9:00 pm, March 17, 2020 Technical Issues

OlDZP
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EA_Aljo replied to Opponent Quit, match lost and no objectives received

Hi there, @daze15.   I'm really sorry for the frustration! How frequently are you disconnecting from matches?

3:00 pm, March 10, 2020 Technical Issues

LRrwj
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EA_Aljo replied to Online friendlies PS4 does not work with 99% of friends. "Cannot connect"

Hi there, @CosmicQuasimodo.   Can you tell me what your NAT type is? It needs to be either Type 1 or Type 2. Also, make sure you enable UPnP. That manages multiple devices on your network. I..

4:00 pm, March 24, 2020 Technical Issues

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EA_Aljo replied to Online Friendly connection lost, Ps4

Hi there, @jerocarson .   You want to make sure you use either Type 1 or Type 2. Type 3 will restrict your NAT too much. Can you try changing it to Type 1 in your router and then power ..

5:30 pm, March 23, 2020 Technical Issues

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EA_Aljo replied to Not giving me my reward for completing it

Hi there, @theosoccer23.   This needs to be completed in Rivals. Are you playing that mode?

5:00 pm, April 2, 2020 Technical Issues

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EA_Aljo replied to No opponents found on rivals for 3 days now. Its a joke. Needs sorting.

Hi there. @jsaw1986.   Let's see if we can get opponents to show up for you. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. ..

5:30 pm, December 9, 2019 Technical Issues

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EA_Aljo replied to No longer have access to the email associated with EA Servers.

Hi there, @dryoo23.   I'm sorry you're having so much trouble with this. You can find the webform here: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account.   If ..

6:00 pm, March 17, 2020 Technical Issues

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EA_Aljo replied to No email access

Hi there, @Scallywaggles86.   When you are filling out the web form, you're asked for the email you have access to as well as the one you want to change. Are you sure you're putting the corr..

5:30 pm, April 14, 2020 Technical Issues

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EA_Aljo replied to New

Hello, @JonMaloney711.   If ToS doesn't lift the ban on your account after an investigation, it means they couldn't find enough evidence to do so. You're welcome to dispute that ban again. I..

10:00 pm, July 4, 2020 Technical Issues

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EA_Aljo replied to My rewards don’t load for fut champs what should I do?

Hi there, @952430.   FUT Champions rewards are released at 8:00 UTC on Thursdays. Thanks!

6:30 pm, June 17, 2020 Technical Issues

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EA_Aljo replied to My fut20 team is gone

Hi there, @robhodges.   Please open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!

5:00 pm, March 3, 2020 Technical Issues

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EA_Aljo replied to My fut20 team got hacked and players are sold.

Hello, @SonicM07.   Please open a case with a live support advisor here: http://bit.ly/EA_Contact_Us. They can look into your hacked account. Thanks!

6:00 pm, December 18, 2019 Technical Issues

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EA_Aljo replied to My EA account was hacked and lost all my ultimate team main players and fut coin

Hi there, @rgoel28.   Can you try using a Chrome browser in incognito mode? Also, if you have a PC, try using that instead of a mobile device. If you have to use a mobile device, try display..

4:00 pm, April 10, 2020 Technical Issues

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EA_Aljo replied to Multiple second input delay

Hi there, @camerontuff.   I'll see if we can find out why this is happening. Did you also power cycle your PS4 after you reset your modem and router? Are you playing on a wired or wireless c..

5:30 pm, April 1, 2020 Technical Issues

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EA_Aljo replied to Missing pro clubs from disc

Hi there, @ghg093.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come b..

5:30 pm, January 7, 2020 Technical Issues

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EA_Aljo replied to Missing points squad battle

Hi there, @lilg4588    Hi there. Thanks for reaching out to us. This happens when you have played or skipped through your first 40 opponents. Once that happens, no points will be gained..

9:30 pm, April 13, 2020 Technical Issues

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EA_Aljo replied to Missing player error

Hi there, @baryfifa.   Try either contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. ..

10:00 pm, January 27, 2020 Technical Issues

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EA_Aljo replied to Missing content fifa 20

Hi there, @43david.   Are you saying you bought the player and received him, but then they were listed on the market without you actually listing them?

6:30 pm, June 17, 2020 Technical Issues

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EA_Aljo replied to Match Under Review?

Hi there, @Br1anCooke.   Normally you can just quit out of the match and view your record to see what the outcome was. How frequently are you disconnecting from matches?

5:00 pm, March 23, 2020 Technical Issues

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EA_Aljo replied to Lost points?!

Hi there, @brunorngomes.   This happens when you have played or skipped through your first 40 opponents. Once that happens, no points will be gained from Squad Battles matches. You can find ..

5:30 pm, March 23, 2020 Technical Issues

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EA_Aljo replied to Lost connection Friday night fut champs

Hi there, @weedougie.   Was this the only time you disconnected or does it happen more frequently?

5:30 pm, April 2, 2020 Technical Issues

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EA_Aljo replied to Losing connection from EA servers with great network connection

Hi there, @chapstick87.   I'll try to find out why you keep lagging and disconnecting. It sounds like you've already gone through a lot of troubleshooting, but are you able to run a UO Trace..

5:00 pm, April 2, 2020 Technical Issues

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EA_Aljo replied to Lose a packs no one help me why?

Hi there, @othman199810.   Can you give me some more details on this? What exactly is happening? Thank you.

5:00 pm, April 28, 2020 Technical Issues

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EA_Aljo replied to Log into fut 20

Hi there, @sander070.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them com..

5:00 pm, June 30, 2020 Technical Issues

JNBDs
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EA_Aljo replied to Link new ea account to gamertag

Hi there, @LucasOzLygoe.   We can't move your gamertag to a different account without verifying ownership. When you move your gamertag to another account, all progress on all EA games is los..

5:30 pm, April 24, 2020 Technical Issues

TFZOD
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EA_Aljo replied to Lagging fifa

Hi there, @pmldias1.   Are you still experiencing lag in FIFA? If so, we'll go through some connection troubleshooting and see if we can find out why the lag is happening. Thanks!

7:00 pm, March 30, 2020 Technical Issues

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EA_Aljo replied to Lagging all of a sudden... Please help me..

Hi there, @droPssssss.   I'll try to help with this. First, are you on a wired or wireless connection? Also, what system are you playing on? Thank you.

6:00 pm, June 18, 2020 Technical Issues

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EA_Aljo replied to Lag since update.

Hello, @BREAKDANCE80.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them com..

4:30 pm, January 29, 2020 Technical Issues

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EA_Aljo replied to Lag in FIFA 20

Hi there, @WizardAK47.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..

6:00 pm, January 27, 2020 Technical Issues

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EA_Aljo replied to Keep getting disconnected from ea servers fifa 20

Hello, @Wh1TE_mAgiC.   Let's see if we can that disconnect issue to clear up. First, what system are you playing on? Also, do you use a wired or wireless connection?

4:00 pm, December 6, 2019 Technical Issues

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EA_Aljo replied to I was winning in futdraft and I got disconnected and I lost

Hi there, @Riodbrasil.   I'm sorry to hear about the disconnect! Was this the first time or does it happen more frequently? Also, did you try the Draft Token tool to see if your account is e..

4:00 pm, March 5, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.