Search

Search
Search Replies by entering the text above.
3bo5S
...
EA_Cade replied to Fifa 20 - Edit Player Issues

@w44643233 wrote: Product: FIFA 20Platform:PCWhat is your gamertag/PSN ID? w44643233Which mode has this happened in? Kick offWhich part of the mode? Home & AwayHow often does the bug occur? E..

2:30 pm, November 13, 2019 Technical Issues

BjqG7
...
EA_Cade replied to Fifa 20 - Cant find live chat on EA support

Hi @StorfeKar,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

11:00 pm, December 3, 2019 Technical Issues

zOoND
...
EA_Cade replied to Fifa 20

Hi @Henrychhouk371,Sorry for the delay, what's the exact error you're getting? -EA_Cade

11:00 pm, December 3, 2019 Technical Issues

yD0sO
...
EA_Cade replied to February 13th - "An error occurred downloading the FUT squad update"

Hi @BaraSquad,Sorry to hear it, what system is this happening on? -EA_Cade

8:30 pm, February 13, 2020 Technical Issues

6WUDg
...
EA_Cade replied to Feature is unavailable, fifa volta story mode

Hi @BloodyBangers,This is most likely related to the matchmaking in FUT being disabled at the moment. Can you let me know if this persists after matchmaking is reenabled? -EA ..

10:00 pm, March 25, 2020 Technical Issues

VsYEq
...
EA_Cade replied to Failed to load

Hi @arminasbar575,Okay, in that case you'll need to reach out to an advisor here http://bit.ly/EA_Contact_Us so we can go into more in depth steps with you. -EA Cade ..

10:30 am, June 14, 2020 Technical Issues

vEpiG
...
EA_Cade replied to Failed login

Hey all,For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

6:30 pm, November 26, 2019 Technical Issues

9cdF5
...
EA_Cade replied to FUT20 Champs speedup lag

Hi @StalwartDiomedes,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time..

2:30 pm, February 7, 2020 Technical Issues

NhHK7
...
EA_Cade replied to FUT20 - Can't defend in Rivals

Hi @gelu05,Sorry for the delay, is this still happening? -EA_Cade

5:30 pm, March 17, 2020 Technical Issues

mVtov
...
EA_Cade replied to FUT unable to connect since Wednesday Help please!

Hi @T_MKN02,Give it a shot now please. -EA_Cade

3:30 pm, February 1, 2020 Technical Issues

TfsnS
...
EA_Cade replied to FUT servers kicking offline

Hi @TingTong1968,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

3:30 pm, April 17, 2020 Technical Issues

WAX6Q
...
EA_Cade replied to FUT players gone

Hi @jonstevens23,If your account was compromised you should be able to regain that content. Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade

5:30 pm, April 17, 2020 Technical Issues

q7ikV
...
EA_Cade replied to FUT not being available try again later

Hi @johnny9019,You have an account issue blocking you from connecting at the moment - please reach out to us at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp so we can resolve this for you. ..

4:30 pm, April 17, 2020 Technical Issues

lRCSm
...
EA_Cade replied to FUT log in error return me to main meniu

Hi @07522142127,Please reach out to us on Twitter at @EAHelp so we can take care of this for you. -EA Cade

2:30 pm, April 1, 2020 Technical Issues

amhoM
...
EA_Cade replied to FUT error. Club was not transferred from Fifa 19 to Fifa 20!

@thisistw79 This article goes into more detail, but it looks like your club was deleted and remade on August 10th. You club had to exist on August 1st to qualify.  -..

10:30 pm, February 23, 2020 Technical Issues

4ie1h
...
EA_Cade replied to FUT draft lost connection

Hi @Georgeyboy1123,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA_Cade

2:30 pm, February 20, 2020 Technical Issues

aWFKn
...
EA_Cade replied to FUT comunication error

Hi @pludtron,That sounds like bot detection, were you making a lot of bids just before this happened? -EA_Cade

11:00 pm, December 3, 2019 Technical Issues

3m76W
...
EA_Cade replied to FUT club deleted.

Hi @bigGucciso5a300,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..

3:00 pm, May 1, 2020 Technical Issues

1mVGn
...
EA_Cade replied to FUT chip shot error

Hi @Royce2949,Make sure the Chip clears the goalkeeper, you can't chip into an open net for the objective. I've also heard that the ball has to land inside the net, it cannot bounce/roll into it. ..

3:30 pm, February 5, 2020 Technical Issues

IWgte
...
EA_Cade replied to FUT champs loss

Hi @CarlitoRNS,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

6:00 pm, April 24, 2020 Technical Issues

FBhmO
...
EA_Cade replied to FUT champions kicking me off

Hi @majesticdrip9,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

4:00 pm, December 14, 2019 Technical Issues

CbpHG
...
EA_Cade replied to FUT captcha not showing up

@PixieTweek Sorry for the delay, is this still happening? -EA_Cade

5:00 pm, December 11, 2019 Technical Issues

gXpEM
...
EA_Cade replied to FUT Weekend

Hi @Blixten0408,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

5:30 pm, April 4, 2020 Technical Issues

J3hPF
...
EA_Cade replied to FUT WEB APP

Hiya, @TamirEilon2828      Are you logging in with the same information seen here in game? -EA Cade

4:30 pm, April 3, 2020 Technical Issues

wW27H
...
EA_Cade replied to FUT Verified Registration Issue

Hi @kalsemarii,You can reach out to the Competitive FIFA team directly at eafifaleagueops@ea.com for assistance on this, we have no insight to this data on AHQ I'm afraid. -EA..

2:30 pm, February 8, 2020 Technical Issues

KtsQW
...
EA_Cade replied to FUT Transfer Market Processing Problem

Hey all, If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:00 pm, January 29, 2020 Technical Issues

J3rRS
...
EA_Cade replied to FUT Transfer Market Captcha Issues

@JK93Fifa I'm not showing anything going on with your account. It's possible that you've hit a bot detection measure and just need to wait it out. -EA_Cade

11:00 pm, November 16, 2019 Technical Issues

UGLMQ
...
EA_Cade replied to FUT Rivals

@michoarse @theagency405  Thanks for taking the time to provide us with your feedback. While this is a tough issue to tackle, I'll see that your concerns are given to the teams who can addre..

9:00 pm, December 17, 2019 Technical Issues

cXlDI
...
EA_Cade replied to FUT Problem

Hi @WelshSliceOfLife,If your squad has reverted to a Concept squad you've most likely submitted someone in your Reserves in an SBC. As for the settings reverting, what settings exactly are you referri..

5:00 pm, December 11, 2019 Technical Issues

j1LXt
...
EA_Cade replied to FUT Founder but Club Vanished moving to FIFA 20

Hi @KingKab20,Your FUT club only had three games played on it for FIFA 19, that's why you didn't get returning user rewards or your EST date carried over. -EA_Cade ..

8:30 pm, November 17, 2019 Technical Issues

6bAcf
...
EA_Cade replied to FUT DRAFT

Hi @Dadacr72005,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

10:30 pm, December 20, 2019 Technical Issues

rXztl
...
EA_Cade replied to FUT Champs disconnection

Hi @Cudder808,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

7:00 pm, March 6, 2020 Technical Issues

gWnDa
...
EA_Cade replied to FUT Champions Rewards problem

Hi @afudgingabro,Weekend League Rewards go out every Thursday at 0700 UTC. -EA_Cade View in thread

9:30 pm, March 3, 2020 Technical Issues

06bH3
...
EA_Cade replied to FUT Champion server issues

Hi @mhines17, @dunna888,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..

7:30 pm, May 2, 2020 Technical Issues

Qp0Zr
...
EA_Cade replied to FUT Challenges

Hi @TobyIrving68,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread

5:30 pm, April 28, 2020 Technical Issues

zkifF
...
EA_Cade replied to FUT CHAMPS

Hi @fafa2123,Did the game finish or was it a disconnect? -EA_Cade

5:30 pm, December 13, 2019 Technical Issues

RoPxE
...
EA_Cade replied to FUT CHAMPIONS DISCONNECT AND NOT COUNT THE MATCH

Hi @PRESTIGIOUS94,That would indicate that you were the party that disconnected I'm afraid. Can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? ..

7:30 pm, April 25, 2020 Technical Issues

6eguQ
...
EA_Cade replied to FUT CARRYOVER ISSUE

Hi @dvmarutyan,The issue here is that you've not played any FUT matches on FIFA 19, you had to have played a certain number of matches on FIFA 19 to have the club information transfer over to 20. ..

9:00 pm, March 20, 2020 Technical Issues

53KkA
...
EA_Cade replied to FUT 20 web app

Hi @xxBELIKEALEXxx,It looks like you're logging in on the wrong account, if you're logging in with the same information as you are here - there is nothing on this account. See the post here for more i..

10:30 pm, December 17, 2019 Technical Issues

P4XuV
...
EA_Cade replied to FUT 20 account hacked and stolen

Hi @LThalassites,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:30 pm, May 2, 2020 Technical Issues

aHt84
...
EA_Cade replied to FUT 20 Friendlies Issue

Hi @zelziusch,That usually indicates an issue with your privacy settings or that one of you is on IPv6. If you can matchmake with randoms but not that friend specifically one of you is on IPv6 and nee..

5:30 pm, February 20, 2020 Technical Issues

2cVPR
...
EA_Cade replied to FIX COMPARE THE PRICE BUTTON

Hi @NeXTA111,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

2:30 pm, February 8, 2020 Technical Issues

5txq7
...
EA_Cade replied to FIWC

Hi @sa3d-75,Sorry to hear it, do you recall when you achieved this? -EA_Cade

3:00 pm, February 28, 2020 Technical Issues

oiTc4
...
EA_Cade replied to FIFA20 glitched screen after start button

Hi @reallazy,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

5:00 pm, March 17, 2020 Technical Issues

vMcjf
...
EA_Cade replied to FIFA20 SBC Issue

Hi @KelvinShi0327,If you completed the League SBC before the new player was available yesterday at 6 PM GMT you won't be able to pick him, this is the same across all League SBC's. ..

3:00 pm, February 20, 2020 Technical Issues

jgJAM
...
EA_Cade replied to FIFA20 Crash PC

Hi @xhxwright,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

2:30 pm, March 11, 2020 Technical Issues

JYEmK
...
EA_Cade replied to FIFA ultimate transfer

Hi @AlexKraven89,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, February 1, 2020 Technical Issues

P8lON
...
EA_Cade replied to FIFA soundtrack/music off

Hi @Bakunin1876,Try deleting the file called Personal Settings inside the Customise - Profile - Delete menu and let me know if this persists please. -EA_Cade

5:00 pm, November 13, 2019 Technical Issues

ZfcCr
...
EA_Cade replied to FIFA lagging

Hi @Jvh075,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..

2:30 pm, February 8, 2020 Technical Issues

bkJXT
...
EA_Cade replied to FIFA download bug

Hi @GerakisRz3,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:00 pm, April 2, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.