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EA_Cade replied to Fifa unable to retrieve account information

@iactualwannadie Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with this issue over AHQ. -EA_Cade ..

9:30 am, March 17, 2020 Technical Issues

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EA_Cade replied to Fifa ultimate team not loading

Hi @JHarveyyyy,This should be resolved now. Still seeing this? -EA Cade

3:30 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Fifa service is disgusting

Hi @olelbis,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make..

7:00 pm, February 25, 2020 Technical Issues

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EA_Cade replied to Fifa problems

Hi @athman_2408,Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career save file. Then let me know if this persists? ..

9:30 pm, December 20, 2019 Technical Issues

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EA_Cade replied to Fifa points with ps4 plus subscription

Hi @MJOvens92,I believe in the offer it says it can take up to 2 weeks for them to appear on the account. PlayStation support (http://bit.ly/ContactPSChat) would know more on this however as this is t..

3:30 pm, February 21, 2020 Technical Issues

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EA_Cade replied to Fifa points not in store

Hi @GHAZOOZI55,Sony region locks DLC, since your PSN account and game version aren't the same you're getting that message. You'll need to reach out to Sony for assistance getting them on the same regi..

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Fifa points

Hi @Boski_L1,Hello! You'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter for this one.We can't assist with this type of issue via AHQ. ..

6:00 pm, January 7, 2020 Technical Issues

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EA_Cade replied to Fifa fut 20

Hi @miss_potter90,FUT Champions rewards go out on Thursday at 0800 UTC. -EA_Cade View in thread

6:00 pm, January 7, 2020 Technical Issues

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EA_Cade replied to Fifa code bug

Hi @voxito12,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, February 7, 2020 Technical Issues

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EA_Cade replied to Fifa case review time period?

Hi @nadim5220,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade

4:00 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Fifa Pack

Hi @cm851,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:30 pm, February 26, 2020 Technical Issues

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EA_Cade replied to Fifa 20-ps4-missing pre order packs

@hidankung Looks like you've gotten them all so far, they drop at the same time as squad battle rewards so make sure you aren't confusing them for one-another. -EA_Cade ..

5:00 pm, December 8, 2019 Technical Issues

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EA_Cade replied to Fifa 20- Issues with SBC (PC)

Hi @Lukkyno98,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

10:00 pm, January 30, 2020 Technical Issues

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EA_Cade replied to Fifa 20 won’t because my ea account in invalid

Hi @gropitzza,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

2:00 am, June 1, 2020 Technical Issues

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EA_Cade replied to Fifa 20 won't launch after clicking play on the launcher(PC)

Hi @cloudcld,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

2:30 pm, March 19, 2020 Technical Issues

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EA_Cade replied to Fifa 20 ultimate team Glitch

Hi @EroXx3112,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:30 pm, February 5, 2020 Technical Issues

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EA_Cade replied to Fifa 20 training screen freezes

@Bashgasm Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

10:30 pm, November 16, 2019 Technical Issues

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EA_Cade replied to Fifa 20 stuck on title screen

Hi @Sandsam2k7,Sorry to hear it. Are you getting an error message of any kind? -EA Cade

4:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Fifa 20 online friendlies problem PC

Hi @BogunTeJebo,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address..

10:00 pm, April 30, 2020 Technical Issues

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EA_Cade replied to Fifa 20 on age restriction

Hi @ParalyzedSoul,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...

9:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Fifa 20 not working after update pc

Hi @tomo110290,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

2:13 am, November 11, 2019 Technical Issues

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EA_Cade replied to Fifa 20 no sound

Hi @LuckyJedi360,What system is this happening on? -EA_Cade

3:00 pm, January 17, 2020 Technical Issues

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EA_Cade replied to Fifa 20 lost connection

Hi @surur187,Does this happen every time you play a game?If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's rep..

6:00 pm, January 7, 2020 Technical Issues

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EA_Cade replied to Fifa 20 login verification

Hi @mattykav1987,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Fifa 20 kit number glitch solved

Hi @VersileHD,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

7:00 pm, March 6, 2020 Technical Issues

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EA_Cade replied to Fifa 20 friendlies does not work for weeks

Hi @donguyencong,Can you connect to a random Friendly match or is this only happening when you matchmake with your friend? -EA_Cade

9:30 pm, February 12, 2020 Technical Issues

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EA_Cade replied to Fifa 20 drill

Hi @tipisudija,Sorry to hear it, what mode is this happening in? -EA_Cade

6:00 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Fifa 20 crashing when entering match on pro clubs

Hi @OIs18,I've seen this happen with certain boots/kits in game. Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

6:30 pm, March 10, 2020 Technical Issues

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EA_Cade replied to Fifa 20 crashes when submitting a team in SBC National Pride - Spain

Hi @LordToin,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

3:00 pm, January 17, 2020 Technical Issues

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EA_Cade replied to Fifa 20 crashes when opening team in fut (origin)

Hi @Millennial_-Bo-_,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career save file. Then let me know if this ..

9:00 pm, December 4, 2019 Technical Issues

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EA_Cade replied to Fifa 20 crashes when I'm in the loading screen of Ultimate Team

Hi @FetKok,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

6:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Fifa 20 companion app

Hi @willjohnuk19,Are you logging in with the account information found here? -EA_Cade

5:00 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Fifa 20 can’t login

Hi @xxXS10NXxx,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

5:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Fifa 20 can't connect to EA Server on PS4

Hi @advenedo,Sorry to hear it, is this still happening? -EA Cade

2:30 pm, June 11, 2020 Technical Issues

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EA_Cade replied to Fifa 20 account hacked

Hi @l33mc2410, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

10:30 pm, December 17, 2019 Technical Issues

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EA_Cade replied to Fifa 20 Verification Not My Email

@AU-IkerCasillas,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

6:00 pm, November 15, 2019 Technical Issues

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EA_Cade replied to Fifa 20 Ultimate Team - No coins?

Hi @RobertoLyngbak,If you exit and reenter FUT does the XP/Coin balance show correctly? -EA_Cade

4:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Ultimate Tam - Team Name

Hi @Turbo_Racer45,Deleting your FUT club will not reset those objectives, once you've changed your name once you won't be able to change it again. -EA Cade ..

5:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Season objectives bug

Hi @MrJEmaZin,We can't assist with this type of issue via AHQ. If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter. ..

2:30 pm, January 29, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Pause and Delays happen

Hi @leonosm,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZin..

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to Fifa 20 PC freezing, very slow and lagging in matches (offline)

Hi @Cleggerz95,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

10:01 pm, February 27, 2020 Technical Issues

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EA_Cade replied to Fifa 20 PC crashing after language select

Hi @49a28a1a7d09b12c188bf5e417869067,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

5:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Fifa 20 PC DisplayName field missing

@shivanshparashar Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..

6:00 am, March 25, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Online - Game turns off

Hi @Zlatan_McGregor9,Sorry to hear this, what platform are you playing on? -EA_Cade

5:00 pm, March 7, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Not Receiving my Twitch Packs

Hi @Higgins1928,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Glitch career mode

Hi @LOLaLOTlol,This is being investigated by the FIFA team now, apologies for the frustration. -EA_Cade

2:30 pm, February 20, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Frozen Loading Screen

Hi @Souleateerr,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Fifa 20 FREEZE when i try to connect EA SERVERS

Hi @ZKSkrillex,Are you in Brazil by chance? -EA_Cade

3:00 pm, December 21, 2019 Technical Issues

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EA_Cade replied to Fifa 20 Copa De Lib in Career Mode

Hi @soyasmurf123,Yep! https://www.ea.com/games/fifa/fifa-20/conmebol-libertadores"Take your team to CONMEBOL Libertadores, CONMEBOL Sudamericana, and CONMEBOL Recopa glory in FIFA 20 Career Mode. Enjo..

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Fifa 20 CRASHING PS4

@martynrushton Hiya, have you already tried these steps? https://answers.ea.com/t5/Technical-Issues/Workaround-Stability-Issue-After-Downloading-Online-Roste... -EA_Cade

4:31 pm, February 11, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.