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EA_Cade replied to Game wont unlock

Hi @piusmabs,Sorry, I'm not following what you mean. -EA_Cade

7:00 pm, February 4, 2020 Technical Issues

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EA_Cade replied to Game wont launch

Hi @Pakosw11,Can you run through these http://bit.ly/PS4Safe_Mode steps and then select Rebuild Database and let me know if that helps? -EA Cade

8:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Game won't start after installing gamepad drivers

Hi @LukishA00,Which controller are you using? -EA Cade

8:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Game stacked career mode

Hi @masterzone3D,That's odd. Can you sim that game instead of playing it? -EA Cade

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Game keeps freezing

Hi @samir1678ahuja,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

3:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Game froze at full time after winning

Hi @cataq112,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

4:00 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Game freezing at 150 fps

Hi @A1denP3arce,Where exactly are you locking the game FPS? -EA_Cade

7:30 pm, February 4, 2020 Technical Issues

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EA_Cade replied to Game disconnection

Hi @wolfie_22,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

4:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Game crashing when buying players of the market.

Hi @hernamator,Sorry to hear it! Is the game crashing completely or is it kicking you off of Ultimate Team? -EA Cade

5:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Game crashes without error

Hi @faceofjok3r,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

8:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Game crashes when opening a pack on fifa 20 xbox one

Hi @87fifaboss87,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

5:00 pm, March 26, 2020 Technical Issues

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EA_Cade replied to Game crashes on online match. FIFA 20

@Fineheal Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

1:00 am, February 2, 2020 Technical Issues

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EA_Cade replied to Game crashes on all platforms when scoring from a cross.

Hi @Petoes_K,Is this a header from a cross or any cross goal? This isn't happening to all players is why I'm asking. -EA Cade

3:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Game crashes all the time

Hi @kisifi,Is the game crashing after you score from a cross by chance? We're tracking an issue with this at the moment. -EA Cade

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Game crashes FIFA 20 PC

Hi @mexynuke,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

9:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Game crashed on FUT champs match loading screen

Hi @jacobclews,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

7:00 pm, February 4, 2020 Technical Issues

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EA_Cade replied to Game crashed during Draft

Hi @fredrickrolled,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA_Cade

9:30 pm, December 17, 2019 Technical Issues

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EA_Cade replied to Game crash after scoring a header

Hi @M1cho_R1zo,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

2:00 pm, March 21, 2020 Technical Issues

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EA_Cade replied to Game closes after match

Hi @ic0nicttv,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

3:00 pm, February 20, 2020 Technical Issues

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EA_Cade replied to Game Crashing Upon Startup

Hi @DCValour00,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me ..

8:00 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Future star Daniel James isn’t working

Hi @razanufc,Are you scoring twice with James? We're not tracking an issue with this Objective at the moment. -EA_Cade

5:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to Future Stars Pack Issue

Hi @benguferhan,The art on the pack doesn't effect the contents of the pack. As long as you opened the pack after 6 PM GMT you had a shot at the Future Stars content. -EA_Cade..

4:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to Futchamps problem

Hi @GoEnzoHD,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

8:30 pm, February 4, 2020 Technical Issues

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EA_Cade replied to Fut team transfer

Hi @josh2k07,FUT content is tied to the gamertag it was earned on, we cannot move content between accounts I'm afraid. -EA Cade

3:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Fut team

Hi @vladtheladdd,When did you start playing FUT in FIFA 20? I believe you had to connect to FUT inside FIFA 20 before January 1st to have your club name and established date transfer over. ..

5:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Fut sqaud update

Hi @BaraSquad,Sorry to hear it, what system is this happening on? -EA_Cade

7:30 pm, February 13, 2020 Technical Issues

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EA_Cade replied to Fut champs wins not counting

Hi @Charlezpander,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

3:00 pm, February 22, 2020 Technical Issues

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EA_Cade replied to Fut champs wins

Hi @beesben,I'm showing you're correctly on 13 wins. If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replaye..

4:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Fut champs is a joke this weekend

Hi @robpaperscissors,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq..

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Fut champions server

Hi @ShaneelP, Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Fut champions qualification not working

Hi @Lu-tess92,Can you play games? If you registered within the 24 hour grace period you should still be able to play. -EA Cade

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Fut champions DC

Hi @gala1905lion,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

5:30 pm, December 14, 2019 Technical Issues

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EA_Cade replied to Fut champ disconnected

Hi @Bustyballers,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Fut champ

At the moment the following languages are supported on Answers HQ:       English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Neder..

5:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to Fut Champs Rewards

Hi @Trfddseddsddfgh,Sorry for the delay, those go out Thursdays at 0800 UTC. -EA_Cade View in thread

9:30 pm, November 13, 2019 Technical Issues

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EA_Cade replied to Fut Champs

Hi @xXD3ADLYxTANN3R,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

4:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Fut 20 account management

Hi @drobernal,Sorry to be the bearer of bad news. Due to the fact that there are multiple messages in game on being sure and aware that you'll lose the content in the SBC submission we no longer offer..

5:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Fullscreen game-breaking bug

Hi @LO_GRC10,Sounds like you have some kind of notification popping up, can you try a http://bit.ly/Clean_Boot to see if this persists? -EA Cade

7:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to From Last month gameplay changed suddenly

Hi @CRAZYPUPU,Deleting the squad update file in Customise - Profile - Delete fromt eh main menu of FIFA should resolve the Shape Shifters issue. Can you get me a picture of the Xbox Network screen sh..

7:00 pm, February 25, 2020 Technical Issues

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EA_Cade replied to Freezing after game and kicking out of UT

Hi @surge_god,I'm sorry to hear this Has this only started today? -EA_Cade

9:00 pm, December 17, 2019 Technical Issues

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EA_Cade replied to Freeze when open

Hi @mariusgabriell67,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

6:30 pm, December 21, 2019 Technical Issues

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EA_Cade replied to Freeze of game and disconnect

Hi @MercyfullManfred,There was no outage on our side during the time of your posting. Are you still seeing issues connecting now? -EA_Cade

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Fraude!

Hi @xadimt,Sorry to hear it. Do you mean quick selling or listing? -EA_Cade

6:30 pm, January 31, 2020 Technical Issues

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EA_Cade replied to Franchise ban for nothing

Hi @sadalczyk,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

3:30 pm, April 29, 2020 Technical Issues

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EA_Cade replied to Fifa20- The ea servers are not available at this time

Hi @liongikng,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

2:30 pm, March 21, 2020 Technical Issues

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EA_Cade replied to Fifa20 weekend league

Hi @ttitito45,Are you able to play now? I'm showing that you're qualified on my side. -EA_Cade

3:30 pm, February 14, 2020 Technical Issues

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EA_Cade replied to Fifa20 on my Switch cannot login to EA servers

Hi @raisedfenix,Not seeing any outages, are you still seeing this issue? -EA_Cade

9:30 pm, February 13, 2020 Technical Issues

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EA_Cade replied to Fifa20 cannot shareplay

Hi @fayerbollz,You'll need to reach out to Sony http://bit.ly/ContactPSSupport on that one, we don't offer support for Share Play here. -EA_Cade

3:00 pm, December 4, 2019 Technical Issues

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EA_Cade replied to Fifa wont work

Hi @buffder17,Is the game asking you to verify your account ownership when you go online? -EA_Cade

5:00 pm, December 4, 2019 Technical Issues

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EA_Cade replied to Fifa update been stuck on same percentage for over 15 hours.

Hi @Elb2495,Sorry to hear it what system are you playing on? -EA_Cade

5:30 pm, February 13, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.