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ATocD
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EA_Darko replied to Ea connection problems

Hey @nuradil9595 if you are not getting the code then you will need to speak with one of our phone or chat support advisers who will be able to advise you further.    You..

4:30 pm, November 26, 2019 Technical Issues

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EA_Darko replied to EA Help sent me here for someone to help me fix this transfer glitch on web app

Sorry to say @446Brandon446 but there is nothing that we can do in relation to accidental bids, listings or submissions.   If you listed an item for less than you intended then there is..

4:30 pm, January 28, 2020 Technical Issues

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EA_Darko replied to DualShock 4 Support on PC

Hey @playsuncharted I am not aware of any plans for it but will pass your feedback on to the team.Darko

5:00 pm, April 29, 2020 Technical Issues

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EA_Darko replied to Division rivals rewards mistake

Hey @ITALI_2009 if you believe that you received the wrong rewards then you will need to speak with one of our phone or chat support advisers who will be able to advise you further..

3:00 pm, November 29, 2019 Technical Issues

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EA_Darko replied to Disconnected just before the end of EVERY game

Hey @azoz11A11 and @CreedxX22 . I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-b..

4:30 pm, November 26, 2019 Technical Issues

NaFUe
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EA_Darko replied to Disconnected In Weekend League

Hey @Joby293 just so you are aware, AHQ is a global community focused on players helping players. If you require direct assistance from a member of the EA live support team then yo..

2:30 pm, December 10, 2019 Technical Issues

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EA_Darko replied to Discard in accident Oblak UCL Fifa 20

I'm sorry to say @pilipalikoli but there is nothing that we can do in cases of accidental bids, listings or submissions. We are unable to return the item or reverse the action. Darko

4:30 pm, November 29, 2019 Technical Issues

vO4rm
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EA_Darko replied to Debilitating Stutter Lag

It looks like you are having connection issues @iSteaddyy, as such I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-..

1:30 pm, April 30, 2020 Technical Issues

1rLin
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EA_Darko replied to Connection issue

It sounds like you may be having issues with your connection @jordan1093_cfc. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/h..

5:00 pm, February 7, 2020 Technical Issues

OnVCX
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EA_Darko replied to Connecting to EA servers

Hey @KlikarKremla I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ &nb..

4:00 pm, April 19, 2020 Technical Issues

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EA_Darko replied to Companion app transfer ban

Hey @Baapstra if you have a ban on  your account then you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea...

2:30 pm, December 10, 2019 Technical Issues

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EA_Darko replied to Changing PSN ID Online, FIFA 20 will work properly?

Hey @DEMY_KSA and @Majkel_T_14 you should not run into any issues that I am aware of in FIFA by updating your Gamertag name. Darko

6:30 pm, April 21, 2020 Technical Issues

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EA_Darko replied to Can't play FIFA 20 online due to EA servers

Hey @ohwhatachip and @coyelt84 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: ht..

3:30 pm, November 17, 2019 Technical Issues

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EA_Darko replied to Can I pay with a VISA Internet Card

Hey @ASSASSINMJS you can find all the info relating to payment methods on Origin here: https://help.ea.com/en/help/account/ordering-payment-information/   For any account or billin..

5:00 pm, February 7, 2020 Technical Issues

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EA_Darko replied to Banned from the Tranfer Market

Hey @oliver2569 any TOS related issues need to be directed to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/..

5:00 pm, January 19, 2020 Technical Issues

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EA_Darko replied to Banned by fault

  Hey @whiteshadow53200 you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/informa..

4:30 pm, January 13, 2020 Technical Issues

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EA_Darko replied to Banned account for mass bidding

Hey @BraedenVaile, please do not create multiple threads to discuss the same topic. Darko

5:00 pm, January 20, 2020 Technical Issues

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EA_Darko replied to Banned Transfer

You will need to speak to our Terms of Service team in relation to any ban @robinkoalbani.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/inf..

5:00 pm, January 28, 2020 Technical Issues

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EA_Darko replied to Account Disabled

Hey @brandon01745 for issues with an account you will need to speak with one of our chat support advisers who will be able to advise you further.    You can contact our live s..

4:00 pm, April 19, 2020 Technical Issues

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EA_Darko replied to Account

Hey @RosolakFLC you can link multiple Xbox accounts to your Origin account but we would advise that you have a separate EA account for each Xbox Gamertag in case you should run into issues. ..

4:30 pm, November 28, 2019 Technical Issues

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EA_Darko replied to Accidentally bid on a player

Sorry to say @danny_sheedy but there is nothing that we can do in instances of accidental bids, listings, submissions or discards. We are not able to reverse the action or return your coins.Darko..

4:30 pm, January 28, 2020 Technical Issues

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EA_Darko replied to A question about EA Servers - Middle East on

Hey @ArturNik17 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/   It'll ta..

2:03 am, November 11, 2019 Technical Issues

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EA_Darko replied to A question about EA Servers - Middle East

Hey @ArturNik17 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/   It'll ta..

3:30 pm, November 11, 2019 Technical Issues

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EA_Darko replied to 8 Days later and still havent got my players back

Hey @zRensen17 we are unable to assist with account-based issues on AHQ so the best thing to do is to speak with one of our phone or chat support advisers who will be able to advis..

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to 2200 fifa points not showing

Hey @Subin5550 if you are missing content then you will need to speak with one of our phone or chat support advisers who will be able to advise you further.    It's best ..

4:30 pm, January 21, 2020 Technical Issues

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EA_Darko replied to *SL_MoreThanOneDevicePopup

Hey @Agnemyr91 are you playing on PS4 by any chance?   If so can you go ahead and remove your PSN Gamertag from the console and then re-add it again and try launching the game to see if..

4:30 pm, December 24, 2019 Technical Issues

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EA_Dante replied to Game Disconnecting at End of Match

Hey folks,   This issue is now resolved. Thank you all for sticking with us while we worked on getting things back to normal.     Source: https://twitter.com/EAFIFADirect/status/1..

1:00 pm, March 13, 2020 Technical Issues

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EA_Charlie replied to [PC] game crashes when lauching FIFA 20

Moved from French forums.  * Je ne réponds pas aux messages privés *Answer HQ est avant tout un forum dédié à l'entraide entre joueurs.Vous avez trouvé la solution ..

10:00 am, January 30, 2020 Technical Issues

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EA_Cade replied to 充值未到账

At the moment the following languages are supported on Answers HQ:   English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I will ..

2:30 pm, February 1, 2020 Technical Issues

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EA_Cade replied to لياقه

At the moment the following languages are supported on Answers HQ:   English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I will ..

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to الرد للضروره لحل مشكله

At the moment the following languages are supported on Answers HQ:    English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I..

8:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to استرجاع نقاط فيفا 20 ستور امريكي

At the moment the following languages are supported on Answers HQ:    English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I..

3:30 pm, May 2, 2020 Technical Issues

1PSln
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EA_Cade replied to why do EA ask everyone to run a UO Trace to easo.ea.com ??

Hi @Mr_Giallorossi,The UO Trace connects to a server in our network that's low traffic, it's sole purpose is to test your overall connection to our network; it is not to test your connection to FIFA. ..

3:00 pm, January 17, 2020 Technical Issues

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EA_Cade replied to why are the ea servers always going down every 3 days

Hi @bozoman134,Are you having trouble connecting currently? There was a spike in traffic about 30 minutes ago but I'm not showing an outage. -EA_Cade

7:00 pm, March 6, 2020 Technical Issues

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EA_Cade replied to why am i not able to find any opponent on Fut Champions weekend league

Hi @sebascalde,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

7:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to what can we do to take the pack from twitch?

Hi @nikospiazas,Instructions for claiming the pack can be found here: https://twitch.amazon.com/prime/loot/fifa20 -EA Cade

5:00 pm, April 16, 2020 Technical Issues

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EA_Cade replied to weekend league win not counted

Hi @taxx1017,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

3:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to weekend league robbed my points but didnt let me in

Hi @mars10x,Your transcript was removed as it contained account security information. Your account redeemed access to the Weekend League that began on December 6th and played 2 games, you have not red..

5:30 pm, December 14, 2019 Technical Issues

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EA_Cade replied to web app bug

Hi @metehanozsoy2694,Sorry for the delay, is this still happening? -EA_Cade

7:30 pm, February 25, 2020 Technical Issues

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EA_Cade replied to voice chat

Hi @TodMarley,As of FIFA 19 Division Rivals no longer has Voice Chat available. -EA_Cade View in thread

7:00 pm, November 20, 2019 Technical Issues

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EA_Cade replied to unexpected error has occurred... when trying to connect to Pro Clubs

Hi @Stevefut1992,Sorry to hear it. What system is this happening on? -EA Cade

6:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to ultimate team server problem

Hi @HUSEYIN_VARTOLUU,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-..

9:30 pm, December 10, 2019 Technical Issues

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EA_Cade replied to trainer only displays ‘Action’

Hi @keira160,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

2:30 pm, January 31, 2020 Technical Issues

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EA_Cade replied to trade ban

Hi @RadhaKrishna108,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade

2:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to too many computers have accessed this accounts version of displayname fifa 2020

Hi @adigame123g,That would indicate that you've logged in from several devices in the last 24 hours. You'll need to wait 24 hours to continue using that account. -EA Cade ..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to the game wont startup after recent update

Hi @saurs97,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

5:00 pm, March 13, 2020 Technical Issues

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EA_Cade replied to the game quick sold a player that wasn't selected

Hi @Sallaco123,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, November 22, 2019 Technical Issues

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EA_Cade replied to tell me why i live in asia but server is in uk us ....

Hi @Jasonbravo555,You're connecting to a server in the US for that test, that's not the server you play FIFA on. Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type..

3:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to t fifa 20 ultimate team hacks and sold all players

Hi @LOVROPOLE,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to synchronizing hospitality settings

Hey all, This is being investigated right now, if you are experiencing this please provide the following info:Location:ISPPlatformGamertag/PSN ID. Should look like this:Austin, TXSpectrum ISPPS4 EA_Ca..

9:00 pm, December 17, 2019 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.