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EGordon4 replied to Squad battles server disconnects on November 6, 2019 5:37PM
This is rampant in Rivals, especially with the mobile hotspot glitch people cheat by using. It counts as a loss! I was 6-2 up the other day, 80th min, the guy paused it, it lagged then ea servers loss..
6:00 pm, November 6, 2019 Ultimate Team General Discussion
EGZsb replied to Im constantly getting alt+tab out of my game for no reason.
@dreuxer wtf its wrong with this game ?! i tried 5 hours to play 1 friendlies and and cant do it .. i get disconnect every time .. also in fifa's main menu i get alt tab
4:00 am, April 22, 2020 Technical Issues
EA_Roger replied to [Pro Clubs] - Blank screen when going into Pro Clubs
@Salinas80 wrote: Trim your friends list down and it’ll work. Mine was doing the same thing and I unfriended around 50 people now it works perfect. Hope this helps Hey, First of a..
12:30 pm, November 26, 2019 Technical Issues
EA_Roger replied to Why is my nesta not in quick sell recovery?
@thatsthewaythei Please get back to us with the information requested on this thread: https://answers.ea.com/t5/Bug-Reports/INFORMATION-NEEDED-Quick-sell-recovery-issue/m-p/8710167#M1994...
6:30 pm, February 7, 2020 Technical Issues
EA_Roger replied to Can’t post on the fifa forums
@bekkaboo3000 you should be good to go now, sorry about that!
4:30 pm, December 13, 2019 Technical Issues
EA_Mutley replied to fifa coins
@yanansskinfade sorry to say this but youre in the wrong forum for this , This is Plants vs Zombies 3 not Fifa
2:00 pm, December 12, 2019 Technical Issues
EA_Lanna replied to Switch ea account
Hi @jcd16189, I'm not sure I follow. Could you elaborate a bit please? Are you looking to update the information on your current EA account? Or were you looking to move your game over to anoth..
8:30 pm, February 19, 2020 Technical Issues
EA_Lanna replied to Still not unbanned on FIFA
Hi @BeWilderBeasts, Have you sent in an appeal? If you feel you've been mistakenly banned, please to get in touch with our Terms of Service team asap so they can investigate this for you. ..
5:00 pm, March 15, 2020 Technical Issues
EA_Lanna replied to Rewards and packs
Hi @thomasgreyisalad, What type of rewards would you like to see in-game? - EA_Lanna ____________________________________________________________＊Accept as Solution button- ..
5:30 pm, April 16, 2020 Technical Issues
EA_Lanna replied to I chose the wrong language
Hi @Dora_123asd, Would this be for the Commentary Track? Could you go into your settings for me please? Once you have Settings open, select Game Settings and from there, click on Audio a..
3:30 pm, March 15, 2020 Technical Issues
EA_Lanna replied to EA Please help - My FUT account was hacked
Hi @alettonick, If you're missing content, this will need to be reported to our support agents. Please reopen your case and share with the agents what content your missing. &nb..
5:30 pm, April 20, 2020 Technical Issues
EA_Lanna replied to Connection issues to EA
Hi @goopbro,Have you set-up a Nintendo Switch account? You need to create a Nintendo Switch account to play EA games online on the Switch. If you don’t have that account set-up, you won’t be able ..
8:30 pm, February 19, 2020 Technical Issues
EA_Kent replied to i did the ultimate totssf pack for fifa 20 ultimate team however I got jadon san
Hi @Trinihazard_868. I'm afraid that missing content isn't something we can help with here on Answers HQ. When you have a chance please get in touch with the EA Help team so they can..
12:00 pm, July 1, 2020 Technical Issues
EA_Kent replied to fifa 20 crashing when going into online games (PC) (xbox controller)
Hey @judedude19. Have you been seeing any error messages at all when the game crashes? Have you had a chance to try repairing the game in Origin to see if that makes a difference at ..
5:00 pm, December 27, 2019 Technical Issues
EA_Kent replied to Gameplay lag
Hey @NishanthaRam. When you've got a chance can you grab a DxDiag so we can take a look? For more info on how to pull one up check out the article on gathering info over at the EA He..
10:00 pm, January 6, 2020 Technical Issues
EA_Kent replied to Fifa 20 PC freezing, very slow and lagging in matches (offline)
Hey @Cleggerz95. I moved this over to the FIFA Technical Issues board. Have you had a chance to try repairing the game in Origin to see if that helps at all? If there's ..
10:01 pm, February 27, 2020 Technical Issues
EA_Kent replied to Fifa 20 - missing just bought player
Hey @MCave3. If you're missing a player on your account please reach out to the EA Help team so they can take a look. They should be able to find out what might have happened to him and see ..
5:00 pm, December 5, 2019 Technical Issues
EA_Kent replied to FUT Online draft constantly disconnecting
Hi @ChayBR. I know that disconnections are always pretty frustrating to deal with. Have you had a chance to try running through any sort of troubleshooting since it started happening? ..
4:30 pm, December 5, 2019 Technical Issues
EA_Darko replied to why
Hey @punfta can I ask to which numbers you are referring? The more info we have the better we can help. Darko
7:30 pm, January 17, 2020 Technical Issues
EA_Darko replied to when can i call ea during lockdown
Hey @lucalugo due to the current world climate there are some restrictions on contacting our live support. You will need to speak with one of our chat support advisers who will be abl..
4:00 pm, April 19, 2020 Technical Issues
EA_Darko replied to walkout ?
Hey @elsahy22 pack contents are random and you have the same chance of packing any one item as any other user. Darko
2:00 pm, November 28, 2019 Technical Issues
EA_Darko replied to unknown email verification
Hey @holicgg1201 I'm not sure what the issue is, is it that you do not recognise the email associated with your EA Account? Are you able to update your account details?Darko
9:30 pm, February 7, 2020 Technical Issues
EA_Darko replied to i dont get an confirmation mail
Hey @Trivion2390 for an account based issue such as this you will need to speak with one of our chat support advisers who will be able to advise you further. You can contac..
1:30 pm, April 16, 2020 Technical Issues
EA_Darko replied to help
Hey @Maletzky_17 the best thing to do is to speak with one of our chat support advisers who will be able to take a look at the points and advise you further. You can..
2:30 pm, April 2, 2020 Technical Issues
EA_Darko replied to fifa 20 is shutting down
Hey @DrFreedom13 it sounds to me like you may be having an issue with permissions. Let's try the following to see if it helps: Try running Origin as an administrator: Close the Orig..
11:30 am, January 15, 2020 Technical Issues
EA_Darko replied to fifa 20 disconnected mid game
Hey all, when posting on the English AHQ forum we would ask that you post in English. If you are having issues with connection then I would suggest taking a look at our Connection troubleshooti..
2:30 pm, February 13, 2020 Technical Issues
EA_Darko replied to failed to save changes to totw upgrade sbc
Hey @Jackofifa7 can you provide a little info as to the issue that you are seeing? Darko
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to draft
It sounds like you may be having issues with your connection @hxxb. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/f..
4:00 pm, April 19, 2020 Technical Issues
EA_Darko replied to apparent latency issue on xbox one x
Hey @Lancifer-PsyChiC would it be possible to share your UO Trace and Xbox connection information with us? The more info that we have the better we can help.Darko
7:00 pm, February 16, 2020 Technical Issues
EA_Darko replied to [Pro Clubs] - Blank screen when going into Pro Clubs
That's an odd one @griffo2010. Can I ask, what happens when you try to play Pro Clubs, do you see an error of some kind? Also, on what platform are you playing? Darko
5:00 pm, November 21, 2019 Technical Issues
EA_Darko replied to Wrongly Suspended my FIFA 20 account for 7 days.
Hey @Invoker77 for any TOS related issues you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/ac..
2:00 pm, December 12, 2019 Technical Issues
EA_Darko replied to Won’t connect to ea server
Hey @punchdrunk217 are you seeing an error message of any kind? From your post it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubl..
12:30 pm, December 6, 2019 Technical Issues
EA_Darko replied to Why is
Hey @rickwoowar when posting on AHQ we would ask that you keep it polite and constructive. It sounds like you may be having issues with your connection. It'll take you a couple of m..
11:30 am, June 27, 2020 Technical Issues
EA_Darko replied to Why does my fps cap at 30 fps
Hey @Tsm_Toazt can you provide us with a little more info relating to the issue that you are seeing? Are you seeing it capped at 30FPS in all modes or just certain ones? Darko
11:30 am, February 13, 2020 Technical Issues
EA_Darko replied to Weekend league
Hey @t8ap11 sorry to say but if you missed the cut off point to join the Weekend Leauge then there is nothing that we can do to change this. Darko
12:30 pm, April 3, 2020 Technical Issues
EA_Darko replied to WONT LET ME USE NEW EMAIL FOR EA LOG IN
Hey @ToothyBlazed546 if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https..
4:00 pm, April 19, 2020 Technical Issues
EA_Darko replied to Volta mode issue. Problem to login.
Hey @rubinofficial if you continue to see this issue then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
2:30 pm, January 24, 2020 Technical Issues
EA_Darko replied to Unlink/Move PS Account from EA Account
Hey @BamoToast if you have spoken with our live support and they have advised that there is nothing that they can do then I'm sorry to say that there is nothing that we can do on AHQ to chan..
2:30 pm, January 29, 2020 Technical Issues
EA_Darko replied to Unable to start games in Volta.
Hey @niall509 if you continue to see issues then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
1:30 pm, March 26, 2020 Technical Issues
EA_Darko replied to Unable to enter match
Hey @sharmakartik12 what is happening when you attempt to start a match? Are you seeing an error message of some kind?Darko
2:30 pm, February 27, 2020 Technical Issues
EA_Darko replied to URGENT URGENT URGENT, after escalating my case, this is my last resort
It sounds like you may be having issues with your connection @JPBennett123. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Twitch Prime Rewards
Hey @Fatss093 if you are missing items that you believe you should have then you will need to speak with one of our chat support advisers who will be able to advise you further. &..
5:00 pm, April 29, 2020 Technical Issues
EA_Darko replied to Transfer market unavailable
Hey @Chieftan_Papi, can you grab me a screenshot of what it is you are seeing when you try to use the transfer market? Darko
4:30 pm, January 13, 2020 Technical Issues
EA_Darko replied to Transfer market access
Hey @TygrrFUT, firstly we don remove posts unless they are in breach of the rules and if that is the case then we will reach out to you. It is most likely the case that your post was marked ..
4:30 pm, December 19, 2019 Technical Issues
EA_Darko replied to Transfer Market Ban - What to do if EA refuses to remove ban?
You will need to speak to our Terms of Service team in relation to any ban @AristoKalos05. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/inf..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Tranfe
Hey @Emrelzr53 if the transfer market is locked then the only way to unlock it is by continuing to play and explore all aspects of FUT. It is not possible for us or anyone else to unlock it ..
2:30 pm, November 17, 2019 Technical Issues
EA_Darko replied to The game stops during the save - SAVE IS FAILED
Sorry to say @kepinho22 but if your save file is corrupt then there is nothing that we can do to retrieve it. What is the exact error message that you are seeing when this occurs? &nb..
5:00 pm, March 13, 2020 Technical Issues
EA_Darko replied to The EA servers are unable to process you request FIFA 20
Hey @Br6mn3ja it like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..
6:00 am, April 12, 2020 Technical Issues
EA_Darko replied to TOS team
Hey @fcf13 the process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/ Click Contact usat the t..
5:00 pm, December 16, 2019 Technical Issues
EA_Darko replied to THIS GAME IS A DISASTER
It sounds like you may be having issues with your connection @Lacikeistimeless. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/..
5:00 pm, April 29, 2020 Technical Issues
