Search

Search
Search Replies by entering the text above.
gFGBr
...
EA_Cade replied to PC- Game keeps crashing with no error message after title update 8

Hi @mesh254_ule,Can you get us a DXDiag please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

3:30 pm, December 4, 2019 Technical Issues

VEK1P
...
EA_Cade replied to Origin (PC) career saved game to PS4

Hi @jahinojosaz,At this time FIFA does not support cross save compatibility. -EA Cade

4:00 pm, April 29, 2020 Technical Issues

CcIro
...
EA_Cade replied to Opponent team name not changing.

Hi @Snoopgeorgio,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this..

3:00 pm, June 11, 2020 Technical Issues

UKdyJ
...
EA_Cade replied to Opponent quitting fut champs

Hi @Fyla90,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

10:00 pm, March 3, 2020 Technical Issues

wSV13
...
EA_Cade replied to Opponent quits, but recorded as a loss!?!

Hi @D_D_51lv4,That would indicate that you dropped connection. If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it..

7:00 pm, April 25, 2020 Technical Issues

4Y569
...
EA_Cade replied to Opponent quits at 90th minute

@harshk98 If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process is..

3:00 pm, June 27, 2020 Technical Issues

Jurmk
...
EA_Cade replied to Online seasons no opponent found

Hi @khaledhossam85,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let..

5:30 pm, January 31, 2020 Technical Issues

1Z9Lg
...
EA_Cade replied to Online seasons matches disconnects

Hi @ItayHaDE,Sorry to hear that, what system are you playing on? -EA_Cade

1:30 pm, March 14, 2020 Technical Issues

pvdez
...
EA_Cade replied to Online problem

Hi @XxhubertusxX,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

7:00 pm, April 18, 2020 Technical Issues

AFKq0
...
EA_Cade replied to Online pro 1 appears to be damaged

Hi @gitsyjo,If you delete the Pro under Customise - Profile - Delete you should be able to recreate it. -EA_Cade

7:30 pm, February 25, 2020 Technical Issues

IvnzM
...
EA_Cade replied to Online play with some kind of a glitch

Hi @Dan12Kings,Check your accessibility settings on the main menu, make sure you don't have the text to speech box ticked. -EA_Cade

3:30 pm, March 18, 2020 Technical Issues

hbfvM
...
EA_Cade replied to Online friendlies results unsynchronized

Hi @CCarvalho171984,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

5:00 pm, December 20, 2019 Technical Issues

8d9OE
...
EA_Cade replied to Online friendlies ps4

Hi @turtinjo,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to..

5:00 pm, June 23, 2020 Technical Issues

7gASY
...
EA_Cade replied to Online friendlies

Hi @JimRW19,I believe you need to press Y (Triangle on PS4) to toggle the squad updates on/off on the squad select screen. -EA_Cade

3:30 pm, March 21, 2020 Technical Issues

HUNly
...
EA_Cade replied to Online Seasons, Invitations Not Working

Hi @gr8dbailey,Are you game sharing? -EA Cade

3:30 pm, April 29, 2020 Technical Issues

Jex1Q
...
EA_Cade replied to Online Friendlies PS4 Bug?

Hi @osustu99,Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a Career mode save file. Then let me know if this persists? ..

9:00 pm, December 12, 2019 Technical Issues

Y1Zg7
...
EA_Cade replied to Offtopic Question

Hi @chegevarrra,You can't post on the FIFA forum if your account doesn't own FIFA 20. The account you're posting with here does not have FIFA 20 associated with it. -EA Cade

3:30 pm, April 15, 2020 Technical Issues

zi0PX
...
EA_Cade replied to Odegaard sbc

Hi @isyankarsevdali,Sorry, what do you mean exactly? -EA_Cade

5:00 pm, February 11, 2020 Technical Issues

WTKel
...
EA_Cade replied to Oceania Servers for Fifa

Hi @NakedAssassin91,There is a data center in Sydney. Can you get me a picture of the Detailed Network Statistics page from the Xbox Networks settings screen please? -EA Cade ..

3:00 pm, June 5, 2020 Technical Issues

PGfnp
...
EA_Cade replied to Objecyive not completed

Hi @aragon6789,I've completed those myself without issue, can you be more specific as to the ones you're having trouble with please? -EA_Cade

3:00 pm, February 27, 2020 Technical Issues

b5JuA
...
EA_Cade replied to Objectives Not Registering

Hi @DeaneBeane,I'm not showing any issues with these objectives currently being tracked. Any chance you can get us a video of the objective being completed in game but not showing completed after in F..

9:30 pm, March 17, 2020 Technical Issues

OQjsw
...
EA_Cade replied to Not sending email so I can reset my password

Hi @newell126890,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

5:00 pm, March 25, 2020 Technical Issues

sLNqe
...
EA_Cade replied to Not receiving XP for Squad Battles

Hi @steffanvoss,You don't receive XP for just playing a game, you gain XP for completing objectives during the game. -EA_Cade

3:30 pm, March 25, 2020 Technical Issues

GRujh
...
EA_Cade replied to Not letting me complete suda Americana squads

Hi @Emmbo17,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this pers..

5:30 pm, April 29, 2020 Technical Issues

b0hLU
...
EA_Cade replied to Not getting wins on FIFA ULTIMATE TEAM CHAMPIONS when my opponents back out

Hi @ALEXMARTIN245,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

3:00 pm, January 25, 2020 Technical Issues

yf6iZ
...
EA_Cade replied to Not getting security code

Hi @MagicBang123,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

7:00 pm, April 15, 2020 Technical Issues

6TVqF
...
EA_Cade replied to Not getting my weekly packs?

Hi @itssTheFlash,Weekly packs have now ended. More information here: https://www.ea.com/en-gb/games/fifa/fifa-20/fifa-20-game-and-offer-disclaimers -EA_Cade ..

11:00 pm, December 17, 2019 Technical Issues

oTUqH
...
EA_Cade replied to Not connected

Hi @gerron26,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Mak..

4:00 pm, April 8, 2020 Technical Issues

1lGtc
...
EA_Cade replied to Not active in game error message on screen for entire game

Hi @PlainApple8,Sorry for the delay, was out of office when this was posted. Are you still seeing this message appear? -EA_Cade

4:00 pm, December 17, 2019 Technical Issues

Fd9yN
...
EA_Cade replied to Not able to load in to FIFA 20

Hi @ItsZer0Van,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me ..

10:00 pm, April 14, 2020 Technical Issues

dxEi9
...
EA_Cade replied to Not able to connect EA Account from FIFA20

Hi @mathis80300,Can I get the gamertag please? -EA Cade

4:00 pm, April 8, 2020 Technical Issues

7aZwx
...
EA_Cade replied to No sound

Hi @georggy-boy,If everything in the FIFA settings is unmuted do you have your console set to Stereo Uncompressed in the audio settings? -EA Cade

3:00 pm, May 2, 2020 Technical Issues

SQDis
...
EA_Cade replied to No rewards from weekend league

Hi @2472weecal,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, April 18, 2020 Technical Issues

qRTdY
...
EA_Cade replied to No rewards after S.BATTLES and Rivals

Hi @dapharoh,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

2:30 pm, April 30, 2020 Technical Issues

HaOM3
...
EA_Cade replied to No movement arrow

@phantom666 Hiya, are you referring to the movement arrow you toggle on/off in game under the trainer settings? -EA_Cade

12:00 pm, December 23, 2019 Technical Issues

v3ZC5
...
EA_Cade replied to No commentary

Hi @Bradhuang05,Did this just start or have you never heard the commentary? -EA Cade

3:30 pm, April 17, 2020 Technical Issues

ZFKpa
...
EA_Cade replied to No XP from playing FUT Games

Hi @SuitableEntree7,That's correct, you receive XP for the Objectives you complete not the games played in FIFA 20. -EA_Cade

3:00 pm, March 18, 2020 Technical Issues

X5yuo
...
EA_Cade replied to No Opponents Found

Hi @mptytko152,Sorry to hear it, this still happening? -EA Cade

3:30 pm, April 29, 2020 Technical Issues

BgWqw
...
EA_Cade replied to No Automated Email

Hi @IamChrisGaming,I can see your case was received, I would ensure you're checking the correct email and that your spam filters haven't snagged the confirmation email. -EA_Ca..

3:30 pm, January 9, 2020 Technical Issues

c4f9K
...
EA_Cade replied to New update

Hi @valimcshooter,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

3:30 pm, April 9, 2020 Technical Issues

3ormb
...
EA_Cade replied to New account on Xbox

Hi @yt4333ewss,Your FIFA account is tied to the old gamertag, you can't access it from another one. -EA Cade

9:30 pm, March 27, 2020 Technical Issues

tibqK
...
EA_Cade replied to Need help seperating xbox account from ea account.

Hi @jondeg1519,For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

3:00 pm, January 17, 2020 Technical Issues

fZem3
...
EA_Cade replied to Need an answer is this cheat ?

Hi @Allexyhno,That's a new one on me. What system was this on? -EA_Cade

3:30 pm, January 3, 2020 Technical Issues

Lm6IX
...
EA_Cade replied to Need an agent assitance but can't find Live Chat.

Hi @yoksulcoban,What exactly is the issue you need assistance with? -EA_Cade

3:30 pm, December 4, 2019 Technical Issues

0fHye
...
EA_Cade replied to National Pride SBC bug

Hey all, You should be able to complete this on the console but not on the web or companion apps currently. It's a known issue that's being investigated by the FIFA team currently. ..

6:30 pm, November 26, 2019 Technical Issues

wkZyU
...
EA_Cade replied to NO WEEKEND LEAGUE REWARDS

Hi @LAGalaxyNO1,They go out each week on Thursday at 0800 UTC, 8 minutes after your post. -EA Cade View in thread

3:30 pm, April 9, 2020 Technical Issues

hJpna
...
EA_Cade replied to NO STAMINA, POWER BAR AND PLAYER NAME BAR AT THE BOTTOM OF THE SCREEN

Hi @yickwhey,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:00 pm, January 2, 2020 Technical Issues

sRI68
...
EA_Cade replied to My weekend league rewards are here and it's Thursday?

Hi @henryjsss,Sorry for the delay, showing that you've collected them since this post was made. -EA Cade View in thread

2:30 pm, July 2, 2020 Technical Issues

AXm5p
...
EA_Cade replied to My verification code is not being sent to my email.

Hi @tgfrgghjh,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

8:30 pm, December 12, 2019 Technical Issues

DkroI
...
EA_Cade replied to My ultimate team keeps disconnecting

Hi @hujo2015,Hey there, can you get me a picture of the Detailed Network Statistics page from the Xbox Networks settings screen please? -EA_Cade

10:00 pm, March 3, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.