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EA_Darko replied to Failed EA server connection

Hey @Cherichi18 that it works with your phone set as a hotspot but not your home network points to a network or ISP issue.   I would suggest taking a look at our Connection troubleshoot..

1:30 pm, April 16, 2020 Technical Issues

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EA_Darko replied to FUT server constantly crashing after patch

It sounds like you may be having issues with your connection @jsmlee1207. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..

3:00 pm, January 23, 2020 Technical Issues

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EA_Darko replied to FUT WL

Hey @BenGrigg5 based on your post I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basi..

3:30 pm, December 6, 2019 Technical Issues

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EA_Darko replied to FUT Lag after update

It sounds like you may be having issues with your connection @Rossi1813. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/f..

12:30 pm, December 6, 2019 Technical Issues

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EA_Darko replied to FUT Champs Disconnected while winning 3-1

Hey @Solo24Player and @renadhc for your issues with your connection I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.c..

4:30 pm, December 20, 2019 Technical Issues

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EA_Darko replied to FUT Champs - no rewards

Hey @newstd1 if you are missing items you believe you should have received then you will need to speak with one of our phone or chat support advisers who will be able to advise you..

1:30 pm, December 12, 2019 Technical Issues

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EA_Darko replied to FUT 20 FRIENDLIES , CANT CONNECT

Hey @hazallen as you are on the same network can you check your Nat type is set to open, your friends will need to do the same. I would also suggest ensuring that you are all on the same internet..

10:30 pm, November 16, 2019 Technical Issues

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EA_Darko replied to FIFA ultimate team purchased player disappeared

Hey @erwinvandijk the best thing to do is take a look through your account to see if you can find the item.   If you cannot find it anywhere then please speak with one of our phone..

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to FIFA 2020 CAN'T PLAY ONLINE

Hey @Venus10000 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.c..

1:00 pm, April 16, 2020 Technical Issues

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EA_Darko replied to FIFA 20 won't launch

Sorry to see that you are having issues @b1cox. Can I ask, on what platform are you having issues and do you see an error of any kind?   If on PC can you grab a DxDiag so that we can take a ..

1:30 pm, December 11, 2019 Technical Issues

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EA_Darko replied to FIFA 20 is not launching, it shows 0xc000007b error

Hey @samisyed80 can you try to manually run the VC++ installer from the Origin installation folder - the default location for this folder is   C:\Program Files (x86)\Origin   From ..

4:00 pm, April 19, 2020 Technical Issues

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EA_Darko replied to FIFA 20 disconnecting from server

Hey all it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/..

4:30 pm, December 20, 2019 Technical Issues

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EA_Darko replied to FIFA 20 UNFAIR FUT CHAMPIONS LOSS DISCONNECT EA SERVER ISSUE

It sounds like you may be having issues with your connection @born0481. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/fa..

10:00 am, December 8, 2019 Technical Issues

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EA_Darko replied to FIFA 20 SPEED UP LAG

Hey @JamesC5896 itsounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-..

4:00 pm, November 12, 2019 Technical Issues

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EA_Darko replied to FIFA 20 Matches not connecting - hung on opponent squad screen

Hey @reallyawesomes let's start by going through the Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/   It'll ta..

1:30 pm, January 15, 2020 Technical Issues

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EA_Darko replied to FIFA 20 Crash trying to save

Hey @amansikri5 are you seeing an error message of any kind when the crash occurs? Let's go ahead and grab a DxDiag so that we can take a look at your system for any issues: https://hel..

4:00 pm, December 9, 2019 Technical Issues

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EA_Darko replied to Experiencing latency

Hey @dariogieselaar it sounds like you are having connection issues and as such I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/..

11:30 am, December 9, 2019 Technical Issues

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EA_Darko replied to Every time I go in to any online match on any mode I disconnect immediately

It sounds like you may be having issues with your connection @heronipepperoni  and as such I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://h..

2:30 pm, December 10, 2019 Technical Issues

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EA_Darko replied to Error message : personal settings 1 failed to load (Fifa 20)

Hey @GeorgeAd142, when seeing this error the best thing to try is to go to Customize - Profile - Delete and deleting the current Settings files.     Darko

8:30 pm, November 11, 2019 Technical Issues

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EA_Darko replied to Error in my bid

Sorry to say @CoyoteAsesino but there is nothing that we can do in instances of accidental bids. We are unable to reverse the action or return the item/coins.Darko

4:30 pm, December 20, 2019 Technical Issues

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EA_Darko replied to Ea connection problems

Hey @nuradil9595 if you are not getting the code then you will need to speak with one of our phone or chat support advisers who will be able to advise you further.    You..

4:30 pm, November 26, 2019 Technical Issues

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EA_Darko replied to EA Live Chat not working

Hey @sge_modeste27 you can contact our live support at help.ea.com.   To  speak with a chat adviser: Click on your product Origin Then select 'PC Manage my Account' Can't log ..

1:30 pm, April 16, 2020 Technical Issues

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EA_Darko replied to EA Help sent me here for someone to help me fix this transfer glitch on web app

Sorry to say @446Brandon446 but there is nothing that we can do in relation to accidental bids, listings or submissions.   If you listed an item for less than you intended then there is..

4:30 pm, January 28, 2020 Technical Issues

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EA_Darko replied to DualShock 4 Support on PC

Hey @playsuncharted I am not aware of any plans for it but will pass your feedback on to the team.Darko

5:00 pm, April 29, 2020 Technical Issues

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EA_Darko replied to Division rivals rewards mistake

Hey @ITALI_2009 if you believe that you received the wrong rewards then you will need to speak with one of our phone or chat support advisers who will be able to advise you further..

3:00 pm, November 29, 2019 Technical Issues

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EA_Darko replied to Disconnecting at beginning of rivals/fut champs matches

It sounds like you may be having issues with your connection @soccerkings98. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.co..

3:00 pm, November 29, 2019 Technical Issues

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EA_Darko replied to Disconnecting

Hey @electr1fy215 this feature is working as intended, if you switch attention away from FIFA on your PC then you will be disconnected.   Darko

8:00 am, April 6, 2020 Technical Issues

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EA_Darko replied to Disconnected In Weekend League

Hey @Joby293 just so you are aware, AHQ is a global community focused on players helping players. If you require direct assistance from a member of the EA live support team then yo..

2:30 pm, December 10, 2019 Technical Issues

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EA_Darko replied to Did not received my champions weekend rewards

Great to hear that you figured out the issue @peachman2298 and thanks for letting us know. Darko

2:30 pm, December 12, 2019 Technical Issues

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EA_Darko replied to Connection error keeps preventing me from starting Volta

Hey @sphanlon I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/   It'll take..

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to Companion app transfer ban

Hey @Baapstra if you have a ban on  your account then you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea...

2:30 pm, December 10, 2019 Technical Issues

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EA_Darko replied to Club Ranking

Hey @Vibe_Psyko-_- can I ask with which game it is that you are seeing the issue?   Darko

11:30 am, January 15, 2020 Technical Issues

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EA_Darko replied to Can’t connect to pro clubs

Hey @MOET13 it could be a case that you are having connection issues and as such, I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.co..

3:00 am, December 11, 2019 Technical Issues

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EA_Darko replied to Cannot trade players

Hey @Yedienoob69 can you let us know on what platform you are seeing this issue and the exact error message that pops up. Darko

4:30 pm, January 21, 2020 Technical Issues

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EA_Darko replied to Cannot access to my email account

Hey @cksamuel if you are unable to access the account then I would suggest taking a couple of minutes to read this help article and then fill in the account recovery form: https://help...

12:30 pm, January 18, 2020 Technical Issues

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EA_Darko replied to Can't play FIFA 20 online due to EA servers

Hey @ohwhatachip and @coyelt84 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: ht..

3:30 pm, November 17, 2019 Technical Issues

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EA_Darko replied to Can't connect to EA Account when on Fifa20

It sounds from your post @jackunited14 like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: http..

3:30 pm, April 3, 2020 Technical Issues

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EA_Darko replied to Broke in my house lost 1,4 mil

Hey @chrisjanssen12 we are unable to assist with any account-based issue such as this so you will need to speak with one of our phone or chat support advisers who will be able..

12:30 pm, December 6, 2019 Technical Issues

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EA_Darko replied to Bought a player and he disappeared as the coins

Hey @marquesone11 for any missing items you will need to speak with one of our chat support advisers who will be able to advise you further.    You can contact our live suppor..

7:30 am, June 26, 2020 Technical Issues

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EA_Darko replied to Banned by fault

  Hey @whiteshadow53200 you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/informa..

4:30 pm, January 13, 2020 Technical Issues

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EA_Darko replied to Banned Transfer

You will need to speak to our Terms of Service team in relation to any ban @robinkoalbani.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/inf..

5:00 pm, January 28, 2020 Technical Issues

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EA_Darko replied to Banned ????

Hey @alexandrumma I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/   I..

1:30 pm, April 30, 2020 Technical Issues

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EA_Darko replied to Again FIFA !! Ultimate team

It sounds like you may be having issues with your connection @rallyinghardOK. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/h..

4:30 pm, December 20, 2019 Technical Issues

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EA_Darko replied to Accidentally bid on a player

Sorry to say @danny_sheedy but there is nothing that we can do in instances of accidental bids, listings, submissions or discards. We are not able to reverse the action or return your coins.Darko..

4:30 pm, January 28, 2020 Technical Issues

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EA_Darko replied to A question about EA Servers - Middle East

Hey @ArturNik17 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/   It'll ta..

3:30 pm, November 11, 2019 Technical Issues

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EA_Darko replied to 2200 fifa points not showing

Hey @Subin5550 if you are missing content then you will need to speak with one of our phone or chat support advisers who will be able to advise you further.    It's best ..

4:30 pm, January 21, 2020 Technical Issues

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EA_Darko replied to 1 Commentator voice is distraught

Hey @foadi69 I've not noticed any issues with the sound of the commentary. Would you be able to grab m ea video to demonstrate the issue as you are hearing it? Darko 

1:30 pm, December 12, 2019 Technical Issues

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EA_Darko replied to *SL_MoreThanOneDevicePopup

Hey @Agnemyr91 are you playing on PS4 by any chance?   If so can you go ahead and remove your PSN Gamertag from the console and then re-add it again and try launching the game to see if..

4:30 pm, December 24, 2019 Technical Issues

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EA_Darko replied to "This item cannot be listed for transfer because there was an error"

Hey @Daved_Madriz you should be able to fix this by logging back into your console.When you last finished playing on your console did you exit out of FIFA and then turn it off? Darko

4:30 pm, January 21, 2020 Technical Issues

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EA_Charlie replied to Career Crashing Everytime

Moved from the French forum * Je ne réponds pas aux messages privés *Answer HQ est avant tout un forum dédié à l'entraide entre joueurs.Vous avez trouvé la solution à v..

9:00 am, December 20, 2019 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.