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EA_Cade replied to 100+ points career mode... :(
Hi @9ZHKPLPC2U9QA8QL,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread
9:30 pm, March 3, 2020 Technical Issues
EA_Cade replied to 100 mbit internet connection still too laggy gameplay
Hi @muhenduj,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
10:30 pm, November 13, 2019 Technical Issues
EA_Cade replied to *SL_MoreThanOneDevicePopup
Hi @Agnemyr91,Can you try these steps http://bit.ly/PS4Safe_Mode and select Rebuild Database first?If that doesn't work - these steps will let you delete your PSN ID so you can re-add it after. Step 1..
4:30 pm, December 24, 2019 Technical Issues
EA_Cade replied to ''We are sorry but there has been an error connecting to FIFA 20 Ultimate Team''
Hi @sueltaneltigre,Sorry for the delay, what system is this happening on? -EA_Cade
6:30 pm, November 22, 2019 Technical Issues
EA_Cade replied to "Your account does not have required privilege to access feature
@kingdavidd15 I would recommend removing and readding the gamertag via these steps. If that doesn't resolve the issue you'll want to reach out to Xbox support for assistance with your acc..
10:00 pm, April 4, 2020 Technical Issues
EA_Cade replied to " You are not actively playing the game " Fifa 20
Hi @alizafar1994,Can you try playing a Squad Battle and then going back to an online mode and let me know if this persists? -EA Cade
2:30 pm, April 16, 2020 Technical Issues
EA_Blueberry replied to No longer have access to EA/Origin account linked to PSN
@AlexOb20 Hey there! I hope you were able to update your account details by now and wanted to shed a little light on the situation you went through. Our contact volumes are abnormally high right ..
9:00 pm, December 1, 2019 Technical Issues
EA_Blueberry replied to Fifa 20 ultimate team keeps crashing
@iphantomh12 Are you on Xbox One, PlayStation 4, or PC? /Blueberry------------------------------------------------------------------------------------------------..
8:00 pm, November 13, 2019 Technical Issues
EA_Barry replied to لابد منكم أصلاح البرو كلوب
@shalbal506 At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Je..
4:30 pm, December 16, 2019 Technical Issues
EA_Barry replied to سوق
@banda-07-bandar If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/accou..
2:00 pm, March 1, 2020 Technical Issues
EA_Barry replied to حساب موقف
@AMADHMOUN At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jez..
11:30 am, June 14, 2020 Technical Issues
EA_Barry replied to unable to connect to ea servers
@uinsultedme The following links will help you with connectivity from basic through to advanced: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttp://www...
11:00 am, April 28, 2020 Technical Issues
EA_Barry replied to too many computers have accessed this accounts version of displayname field miss
@ADIgame123g This should resolve itself within 24hrs or so, thanks.
2:30 pm, April 24, 2020 Technical Issues
EA_Barry replied to the limit of team change. fut
@adigame123g Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, ple..
10:30 am, March 24, 2020 Technical Issues
EA_Barry replied to my fifa20 market ban
@112929262 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/inf..
4:30 pm, March 27, 2020 Technical Issues
EA_Barry replied to my PSN account suspeneded
@classongrass8787 Please see the following link for info on this, thanks. https://www.playstation.com/en-za/get-help/help-library/my-account/grief-reporting/banned-and-suspen... ..
10:30 am, June 2, 2020 Technical Issues
EA_Barry replied to coin dissapear
@ArgonX Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, please s..
11:00 am, December 24, 2019 Technical Issues
EA_Barry replied to banned
@staffylegend12 You can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accoun..
9:00 am, June 18, 2020 Technical Issues
EA_Barry replied to [Pro Clubs] - Blank screen when going into Pro Clubs
@finleyjenk474 @avass5555 @griffo2010 @Fr000 @harveyblue123 The relevant teams are currently looking into this issue. While that work is ongoing, please try the..
5:00 pm, November 21, 2019 Technical Issues
EA_Barry replied to [Known issue] Red player picks
The relevant teams are aware of an issue with incorrect Weekend League rewards (Red In Form TOTW) and are working on a resolution. No ETA at this time but the issue is a high priority right now..
12:30 pm, January 2, 2020 Technical Issues
EA_Barry replied to [Edit - Admin]. don’t know what to do.
@Pedrodnl You can check if your game qualifies for a refund using the information here: http://help.ea.com/en/article/returns-and-cancellations/ Thanks. --..
2:30 pm, November 19, 2019 Technical Issues
EA_Barry replied to You have tried too many times, please try again later. **Twitch link**
@Aliceturtlez Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, pl..
8:30 am, April 7, 2020 Technical Issues
EA_Barry replied to Wrongfully taken coins
@Fattypool1979 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/ Please note the current change..
2:00 pm, June 16, 2020 Technical Issues
EA_Barry replied to Wrong email adress
@paddybwheals118 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with mo..
4:30 pm, April 16, 2020 Technical Issues
EA_Barry replied to Why the hell the Xbox One version doesn't load our Personal Settings?! :(
@Duromeco Can you please try the following steps and let us know how you get on, thanks. https://answers.ea.com/t5/Technical-Issues/Personal-settings-1-failed-to-load/m-p/8309988#M..
2:00 pm, November 16, 2019 Technical Issues
EA_Barry replied to What size of a game mointer for Fifa 2020? Which model is right? How much hz?
@deafssfifa This is such an open ended question. How far will you be from the display (size, resolution) How good is your PC in terms of graphics performance (FPS, Hz) What is your..
2:00 pm, December 12, 2019 Technical Issues
EA_Barry replied to Ultimate team error
@Meanus16 Update: The Weekend League is being extended by 24 hours. https://twitter.com/EAFIFADirect/status/1233907311669731329 ---------------------------..
3:30 pm, March 1, 2020 Technical Issues
EA_Barry replied to The connection to your opponent has been lost- fifa 20
@leomurphy02 Please retry, things are just getting back to normal after we resolved an issue. https://twitter.com/EAHelp/status/1250385989509337088 Thanks. ..
2:30 pm, April 15, 2020 Technical Issues
EA_Barry replied to Someone has broken in my FUT 20
@Lexarced @Krama4FIFA Please see the following link for steps to take on this, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-ca..
3:00 pm, April 24, 2020 Technical Issues
EA_Barry replied to Robbed/Scammed??
@kenzor313 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, pleas..
12:30 pm, April 1, 2020 Technical Issues
EA_Barry replied to Reducing input lag
@spinacz14 A couple of specific steps you can try: Open the NVIDIA control panel, Adjust image settings with preview, select Use my preference emphasising, move the slider all the ..
2:00 pm, January 27, 2020 Technical Issues
EA_Barry replied to Quick sell
@HurriKeane10 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/ Please note the current changes..
12:00 pm, June 14, 2020 Technical Issues
EA_Barry replied to Pro Player card
@Jimmyodono Your Agent or PR people can contact us directly and we can probably get you your Teal Pro Player card, thanks.
3:00 pm, April 29, 2020 Technical Issues
EA_Barry replied to PSN account ineligible
@D4VEG82 Can you please let us know if resetting your password via the following link helps you here? Thanks. https://signin.ea.com/p/web2/resetPassword
11:00 am, April 21, 2020 Technical Issues
EA_Barry replied to My stupid friend got me banned
@kotw98 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/inform..
3:00 pm, April 6, 2020 Technical Issues
EA_Barry replied to My log in information isn’t me. How do I change my account email
@freakytikitommy9 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with m..
10:30 am, April 21, 2020 Technical Issues
EA_Barry replied to My fifa account got hacked and used for coin transfer but no advisor could help
@Promaster35 References to that website removed so as not to tempt players into a situation that could end up like yours. If you suspect your account may have been compromised, ple..
2:00 pm, November 19, 2019 Technical Issues
EA_Barry replied to My coins have vanished
@ffsderfffg Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/ Please note the current changes t..
12:30 pm, April 27, 2020 Technical Issues
EA_Barry replied to My account was hacked
@aenarathip Please see the following link for steps to take, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/ ..
12:00 pm, May 1, 2020 Technical Issues
EA_Barry replied to Login Verification
@mspence85 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more inf..
1:00 pm, March 31, 2020 Technical Issues
EA_Barry replied to Keeps saying my account is invalid and won't let me access any online service
@6y6655ythy Check that your email address is correct using this info: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/ If you..
4:00 pm, April 24, 2020 Technical Issues
EA_Barry replied to Kan ikke log in på profil
@kimnielsen1234 At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português..
10:30 am, May 6, 2020 Technical Issues
EA_Barry replied to I’ve been scammed
@Li0nk1ng2002 All players are treated equally so we will not be able to just give you some in-game currency. We hope you understand. ----------------------..
2:30 pm, December 2, 2019 Technical Issues
EA_Barry replied to It says my account is invalid
@pimpyamomma Check that your email address is correct using this info: https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/ If yo..
2:00 pm, April 27, 2020 Technical Issues
EA_Barry replied to I've been scammed
@standeman8864 Never EVER give anyone your account details. There are two people who need your account details, you and us; and we already have that info. -------..
4:30 pm, December 27, 2019 Technical Issues
EA_Barry replied to I need help sos
@gnesis2705 You need to use the Origin account that the game was purchased on. Please see the following link for info on resetting your password: https://help.ea..
11:00 am, April 21, 2020 Technical Issues
EA_Barry replied to I need help
@TommySalami9618 We do not currently have phone support available, please see the following post for info on our support capabilities and changes during the pandemic. https://answe..
2:30 pm, April 23, 2020 Technical Issues
EA_Barry replied to I can’t log in tot to my PS4 account
@kizzleboye15 Please check the following article for info and help on this, thanks. https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/ ..
11:30 am, March 30, 2020 Technical Issues
EA_Barry replied to I cant connect to ea servers fifa 20 why?can you help me? Thanks
@kosza1989 The following links should help you get your connection working well: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/h..
11:00 am, March 25, 2020 Technical Issues
EA_Barry replied to I can't log in to my account
@REALhasan1972 At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português ..
1:30 pm, December 9, 2019 Technical Issues
