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EA_Darko replied to Ea sort your servers out 😡😡
It sounds like you may be having issues with your connection @lryan95. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to EA Live Chat not working
Hey @sge_modeste27 you can contact our live support at help.ea.com. To speak with a chat adviser: Click on your product Origin Then select 'PC Manage my Account' Can't log ..
1:30 pm, April 16, 2020 Technical Issues
EA_Darko replied to DualShock 4 Support on PC
Hey @playsuncharted I am not aware of any plans for it but will pass your feedback on to the team.Darko
5:00 pm, April 29, 2020 Technical Issues
EA_Darko replied to Draft problem
Hey @koskav2 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Disconnected just before the end of EVERY game
Hey @azoz11A11 and @CreedxX22 . I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-b..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to Disconnected In Weekend League
Hey @Joby293 just so you are aware, AHQ is a global community focused on players helping players. If you require direct assistance from a member of the EA live support team then yo..
2:30 pm, December 10, 2019 Technical Issues
EA_Darko replied to Connection issue
It sounds like you may be having issues with your connection @jordan1093_cfc. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/h..
5:00 pm, February 7, 2020 Technical Issues
EA_Darko replied to Companion app transfer ban
Hey @Baapstra if you have a ban on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea...
2:30 pm, December 10, 2019 Technical Issues
EA_Darko replied to Changing PSN ID Online, FIFA 20 will work properly?
Hey @DEMY_KSA and @Majkel_T_14 you should not run into any issues that I am aware of in FIFA by updating your Gamertag name. Darko
6:30 pm, April 21, 2020 Technical Issues
EA_Darko replied to Cant connect to online Friendlies
Hey all, if you are seeing this issue then can you take a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basi..
10:30 pm, March 20, 2020 Technical Issues
EA_Darko replied to Cannot connect to the EA servers on Fifa 20
Hey @theflyingdoormat I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ &nbs..
1:30 pm, April 8, 2020 Technical Issues
EA_Darko replied to Cannot access to my email account
Hey @cksamuel if you are unable to access the account then I would suggest taking a couple of minutes to read this help article and then fill in the account recovery form: https://help...
12:30 pm, January 18, 2020 Technical Issues
EA_Darko replied to Can't log into Fut
Hey @osama10122001 it looks like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-u..
4:00 pm, April 28, 2020 Technical Issues
EA_Darko replied to Can't log in to EA server
Hey @Crg10Aly if someone has changed your account details then your best bet is to speak with one of our phone or chat support advisers who will be able to advise you further. ..
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to Can't connect to EA Account when on Fifa20
It sounds from your post @jackunited14 like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: http..
3:30 pm, April 3, 2020 Technical Issues
EA_Darko replied to Can I pay with a VISA Internet Card
Hey @ASSASSINMJS you can find all the info relating to payment methods on Origin here: https://help.ea.com/en/help/account/ordering-payment-information/ For any account or billin..
5:00 pm, February 7, 2020 Technical Issues
EA_Darko replied to Bought a player and he disappeared as the coins
Hey @marquesone11 for any missing items you will need to speak with one of our chat support advisers who will be able to advise you further. You can contact our live suppor..
7:30 am, June 26, 2020 Technical Issues
EA_Darko replied to Black screen at launch
Hey @PKB_of_Ghana_Ksi a black screen at launch usually points to an issue with the GPU or system. Let's start by grabbing a DxDiag so that I can take a look at your system: https://help..
2:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to Being kicked from ea server
It sounds like you may be having issues with your connection @cornishp. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..
8:00 am, June 25, 2020 Technical Issues
EA_Darko replied to Banned ????
Hey @alexandrumma I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ I..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to Account Disabled
Hey @brandon01745 for issues with an account you will need to speak with one of our chat support advisers who will be able to advise you further. You can contact our live s..
4:00 pm, April 19, 2020 Technical Issues
EA_Darko replied to Account
Hey @RosolakFLC you can link multiple Xbox accounts to your Origin account but we would advise that you have a separate EA account for each Xbox Gamertag in case you should run into issues. ..
4:30 pm, November 28, 2019 Technical Issues
EA_Darko replied to Accidentaly lost my Futmas Mendy
Sorry to say @ArdaGG10 but there is nothing that we can do in relation to accidental bids, listings or submissions.We are unable to reverse the action or return the item.Darko
2:30 pm, January 14, 2020 Technical Issues
EA_Darko replied to *SL_MoreThanOneDevicePopup
Hey @Agnemyr91 are you playing on PS4 by any chance? If so can you go ahead and remove your PSN Gamertag from the console and then re-add it again and try launching the game to see if..
4:30 pm, December 24, 2019 Technical Issues
EA_Dante replied to Game Disconnecting at End of Match
Hey folks, This issue is now resolved. Thank you all for sticking with us while we worked on getting things back to normal. Source: https://twitter.com/EAFIFADirect/status/1..
1:00 pm, March 13, 2020 Technical Issues
EA_Charlie replied to [PC] game crashes when lauching FIFA 20
Moved from French forums. * Je ne réponds pas aux messages privés *Answer HQ est avant tout un forum dédié à l'entraide entre joueurs.Vous avez trouvé la solution ..
10:00 am, January 30, 2020 Technical Issues
EA_Cath replied to Won a draft match 5/0 then while going back to menu, game says i disconnected
Hi @CBCB_dRk,I have moved your post from the French board to the English one so you can get a response. Si un membre vous a aidé, n'hésitez pas à lui donner de l'expérienc..
6:00 pm, April 21, 2020 Technical Issues
EA_Cade replied to الرد للضروره لحل مشكله
At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Russian Português Jezyk polski Italian Nederlands I..
8:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to xp after play squad battles not adding to season progress....ps4
Hi @iaMGingerfindsun,This year you only gain XP from completing objectives, not from playing matches. -EA Cade
3:30 pm, April 15, 2020 Technical Issues
EA_Cade replied to why fifa is quitting suddenly while playing
Hi @vadakumba,Can you give any further information? Is this happening after you score from a cross for instance? -EA Cade
6:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to what can we do to take the pack from twitch?
Hi @nikospiazas,Instructions for claiming the pack can be found here: https://twitch.amazon.com/prime/loot/fifa20 -EA Cade
5:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to weekend league win not counted
Hi @taxx1017,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..
3:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to weekend league robbed my points but didnt let me in
Hi @mars10x,Your transcript was removed as it contained account security information. Your account redeemed access to the Weekend League that began on December 6th and played 2 games, you have not red..
5:30 pm, December 14, 2019 Technical Issues
EA_Cade replied to vertify email code
@homlah Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
12:00 am, January 10, 2020 Technical Issues
EA_Cade replied to ultimate team server problem
Hi @HUSEYIN_VARTOLUU,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-..
9:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to ultimate team connection lost !!!!
Hi @Axeger_85,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
6:00 pm, March 10, 2020 Technical Issues
EA_Cade replied to transfer marker doesn't work on the mobile app
Hi @denbleeke,You should be good to go on the apps now. Are you still unable to trade? -EA_Cade
11:00 pm, December 26, 2019 Technical Issues
EA_Cade replied to trade ban
Hi @RadhaKrishna108,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade
2:30 pm, April 16, 2020 Technical Issues
EA_Cade replied to there was an error accessing server data
Hi @dancebody0203,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if thi..
4:30 pm, April 10, 2020 Technical Issues
EA_Cade replied to the game quick sold a player that wasn't selected
Hi @Sallaco123,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, November 22, 2019 Technical Issues
EA_Cade replied to t fifa 20 ultimate team hacks and sold all players
Hi @LOVROPOLE,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, March 27, 2020 Technical Issues
EA_Cade replied to synchronizing hospitality settings
Hey all, This is being investigated right now, if you are experiencing this please provide the following info:Location:ISPPlatformGamertag/PSN ID. Should look like this:Austin, TXSpectrum ISPPS4 EA_Ca..
9:00 pm, December 17, 2019 Technical Issues
EA_Cade replied to suspicious email
Hi @Seishin101,If the email came from either an @EA.com or e.EA.com address, it's from us. Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist ..
4:00 pm, March 13, 2020 Technical Issues
EA_Cade replied to squads aren't saving
Hi @dougieboiiii,Did you disconnect from your last game on the console? -EA Cade
3:00 pm, May 2, 2020 Technical Issues
EA_Cade replied to squad battles fifa 20
Hi @Seekwithdave,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to purchased Fifa points in FIFA 20 from PS store
Hi @ygyg0120,That sounds like your PSN ID and Game version are on mismatched regions. You'll need to reach out to SONY support http://bit.ly/ContactPSChat for a refund on this one I'm afraid. ..
2:30 pm, February 20, 2020 Technical Issues
EA_Cade replied to ps4 “you enter a blocked screen” Can’t connect to servers
Hi @andretol95,Sorry for the delay, is this still happening? -EA Cade
12:30 am, March 30, 2020 Technical Issues
EA_Cade replied to ps plus account
Hi @whoriskey32,Sorry to hear it. What happens when you try to connect? -EA Cade
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to profile
Hi @Isteni_Diego,Is this Personal Settings 1 that's failing to load? -EA_Cade
9:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to problem with fut champions rewards
Hi @MOSTAFADAHAB00,They went out 5 minutes after this was posted. -EA Cade View in thread
2:30 pm, June 11, 2020 Technical Issues
