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MadRedPirahna replied to ea help chat closed in support hours
Hey @Harkotarko Sorry for the delay. Were you able to contact support?-----------------------------------------------------------------------------------------------If a post Answers your questio..
11:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to cotnroller problems
Hey @JoSilva14 That's odd. Have you tried changing your controller? It might be an issuse with that. If not it can be connection problem.I'd recommend playing on cabled connection over WIFI for b..
11:30 am, June 11, 2020 Technical Issues
MadRedPirahna replied to Where are my coins???
Hello @piobar1976 The first thing we'd suggest is closing/re-opening FUT a couple of times, as this can help to sync your team with the servers. Otherwise we'd advise speaking with an E..
10:31 am, June 27, 2020 Technical Issues
MadRedPirahna replied to When I click Fifa 20 play the game won't start.
Hello @ewijanarko1 Please run a DxDiag and attach it to a post.Can you try disabling the Origin in-game Overlay in the Origin Launcher and the Game Properties in your Library?Otherwise, try a Cle..
10:31 am, June 27, 2020 Technical Issues
MadRedPirahna replied to Weekend league disconections
Hello @dazzer2010 ! What platform do you play on? It will be helpful in solving the problem. Here are some links that can help you: BasicTroubleshooting Advanced Trouble..
1:30 pm, December 29, 2019 Technical Issues
MadRedPirahna replied to Weekend league
At the moment the following languages are supported on Answers HQ: EnglishDeutsch Español Français Русский форумPortuguêsJezyk polski Italian NederlandsFeel fre..
9:30 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Verification code
Hey @navjotdeo09 Unfortunately there isn't anything we can do here on the Forum about this issuse. I would advise that you speak with a Game Adviser through the contact site ..
1:30 pm, June 11, 2020 Technical Issues
MadRedPirahna replied to Unbelievable game delay and button lag !!
Hey @loma001 Sorry to hear you're experiencing connection issues.That's called speed up lag and it's caused by packet loss. In your UO Trace you can see the % loss column, those need to be at 0 o..
11:00 am, June 23, 2020 Technical Issues
MadRedPirahna replied to Ultimate team connecting error
Hello @4lxni42p4sdr Check the following links for connectivity setup and troubleshooting: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic &nbs..
4:00 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Recover player FUT20
Hey @aliffsalihin Have you had a chance to try recovering him by using this tool?Thank You!/MadRedPirahna
2:00 pm, June 25, 2020 Technical Issues
MadRedPirahna replied to Progress is not saved even after pressing save and quit in career mode
Hey @saarinfinity Do you have much space left on your Hard Drive?The only thing I can suggest is double checking that you have the correct save selected when you're loading it.Thank You!/MadRedPi..
9:00 pm, June 24, 2020 Technical Issues
MadRedPirahna replied to Problems
@Proodos77 Problems may be on your side too.On what platform do you play? Please try steps in this links ( Choose your platform): BasicTroubleshooting Advanced Troubleshootin..
7:00 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Problem conecting to the Ea. Server
Hey @danielgreate Sorry to hear you're experiencing connection issues. Here are some steps you can try:https://help.ea.com/pl/help/console/connection-troubleshooting-advanced-playstation/The..
10:30 am, June 23, 2020 Technical Issues
MadRedPirahna replied to Pro clubs disconnection
Hey @utopiaking12 Sorry to hear about that.What platform is this on? Make sure that you've restarted your router/modem.Please also make sure that you've opened/forwarded the Ports ..
10:30 am, June 24, 2020 Technical Issues
MadRedPirahna replied to PC crash when viewing pack catalog
Hello @MidsizeBuffalo Sometimes game files can become corrupt or create issues. Especially after incomplete downloads/installation or game updates, problems can start occurring.Try repairing your..
10:30 am, June 28, 2020 Technical Issues
MadRedPirahna replied to Online season lost points due to EA Servers!
Hello @sahil092006,Unfortunately, it is not possible to refund the points.Take a look at Connection Troubleshooting Guide - HEREAlso check more advanced steps for PS4 - HEREYou can speak with a Game A..
6:30 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to My FUT CLub hacked
Hello @MMD0302006 I'd check out this article which shows you how to re-secure your account and how you can report any missing content.Thank You!/MadRedPirahna
6:00 pm, June 24, 2020 Technical Issues
MadRedPirahna replied to Missing Player
Hey @marcomessi17 If the player is still missing, and if you haven't already, please speak with the Support Team through the contact us site here. They will be able to open a case to investi..
10:00 am, June 24, 2020 Technical Issues
MadRedPirahna replied to MICHAËL ESSIEN 87 Card
@Dapster1993 There are 3 diffrents icons variants of him.Here is the picture. ..
7:00 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Lost packa
Hello,If you're missing content you'll need to speak with an advisor:https://help.ea.com/in/You can also contact @EA Help on Twitter
4:00 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Lost draft token
Hello @XKarenexX,If you have connection problems please try Connection Troubleshooting Steps. You can request your draft token HERE.Hope this will help you!
6:30 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to Kicked out of Fifa 20
Hello @Stingin_Roger67 This applies to career or online game?For online games I'd recommend trying the steps found in this article to help prevent this from happening in future. If you are g..
1:30 pm, June 27, 2020 Technical Issues
MadRedPirahna replied to INSANE DELAY-Slow gameplay
Hey @dzenys95 I'm sorry this is happening to you. The best thing i can advice is to play on wired connection. To reduce some delays try playing on non-rush hours as playing when too many people a..
12:00 pm, June 11, 2020 Technical Issues
MadRedPirahna replied to I got hacked and lost 500k
Hello @ytyt566yhhgtj,Sorry to hear about this.If you haven't already, please speak with an EA Adviser through the contact site here. They will be able to look into your issue and provide yo..
6:00 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to Hacked acount now banned
Hello @harsin3000 Sorry to hear that.Unfortunately here on Answers HQ, We cannot help you with this problem. You will need assistance from EA Support.If you believe that your account has been com..
2:30 pm, June 26, 2020 Technical Issues
MadRedPirahna replied to Hacked account
Hello @danilodzz To contact EA ToS team please follow these steps: 1. Visit https://help.ea.com/en/ 2. Choose "Help with a game" 3. Choose FIFA 20 4.&nbs..
4:00 pm, April 28, 2020 Technical Issues
MadRedPirahna replied to Hacked
Hello, @RRkeKoke1 Just like @EA_Cade said, if your account got hacked please make contact with an EA Game Advisor via https://help.ea.com/en/contact-us/ or at @EAHelp on TwitterF..
6:00 pm, April 28, 2020 Technical Issues
MadRedPirahna replied to Gameplay issues
Hey @yossi06 All what I can advise you:If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them.https://help.ea.com/en-us/help/faq/repor..
8:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fut champs !!!
Hello @Chuckn001,This is English board of FIFA.If you need help, please edit this post in English or post a new topic in Nederlands FIFA 20 board. You can find it HERE.Fingers Crossed!
6:00 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to Fifa Points not received
@benedictojmsb Hello How much time has passed since your payment? If your points do not appear in about 48 hours, you should write to support because there were similar problems before. The..
9:30 pm, December 25, 2019 Technical Issues
MadRedPirahna replied to Fifa 20 crashing on PS4
Hello @abraham1475,If you continue to receive CE-34878-0 errors, it is an indication that something else is wrong, and you should check to ensure your PlayStation 4 system software and the game you ar..
6:30 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 always crash out pc
@Norbert9907 Hey, can you try a clean boot before starting the game:http://support.microsoft.com/kb/929135-----------------------------------------------------------------------------------------..
9:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 Stuttering
Hey @ceskarepublic Here are some things that might help:1. Turn off the Origin in-game Overlay in the Origin Launcher, and any other Overlays you might be using such as Discord, or Nvidia GeForce..
6:30 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to FUT Champions DC: refund game?
Hello Guys! Earlier, many people reported such an error. It is unknown what is caused. If you want a refund, check this page. Maybe it is still possible: Spoiler (High..
7:00 pm, December 28, 2019 Technical Issues
MadRedPirahna replied to FUT 20 Game keeps freezing
Hey @raybold96 Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let us know if this persists.Also you m..
7:30 pm, June 25, 2020 Technical Issues
MadRedPirahna replied to FIFA20 stuck on opening credits since latest update- PC
Hey @adm_gn_aladeen Try using Repair Game1. Select My Game Library in Origin.2. Right-click on the game title.3. Select Repair Game. If this does not solve the problem, bring the game to its..
10:30 am, June 11, 2020 Technical Issues
MadRedPirahna replied to FIFA20 ULTIMATE TEAM CONNECTION PROBLEM ON PC (ORIGIN)
Hi @DDDhehehe Were you able to connect before or have you always had this issue? Do you have any other EA games and if so are you able to connect to the servers for these games? Thank Y..
2:30 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to FIFA Freezing during offline & Online gameplay. Fix needed.
Hey @vishnupradhan On what platform is this on?Thank You!/MadRedPirahna
10:31 am, June 27, 2020 Technical Issues
MadRedPirahna replied to FIFA 2020 BLACK SCREEN
Hey @pedroxam Let's start by running the System File Checker in Windows 10 to look for any issues: https://support.microsoft.com/en-ie/help/4026529/windows-10-using-system-file-ch..
7:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 won't start
Hey @mjhorn0 What platform are you playing on? Thanks
3:30 pm, June 11, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 fut champs
Hey @iMature94 I'm very sorry, but we're not able to grant those points back to you.
2:00 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 freezing when start a match
Hey @BotevVratsaFC Unfortunately, your laptop or PC really isn't built to handle FIFA 20. The graphics card is weak for the game, and its integrated graphics chip is below the minimum requirement..
9:30 am, June 21, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 Career Mode Freezes/Infinite Loading Screen
Hey @kismilliomos Have you tried a new save to see if the same thing happens?Thank You!/MadRedPirahna
4:00 pm, June 30, 2020 Technical Issues
MadRedPirahna replied to Engelli hesap
At the moment the following languages are supported on Answers HQ: EnglishDeutsch Español Français Русский форумPortuguêsJezyk polski Italian NederlandsFeel fre..
10:00 am, June 21, 2020 Technical Issues
MadRedPirahna replied to EA Servers connection issue
Hey,Sorry to hear that. What platform are you playing on?Are you playing on a wired or wireless connection? Can you please try Connectnion Troubleshooting Steps?Thanks
3:30 pm, June 11, 2020 Technical Issues
MadRedPirahna replied to Division rivals matchmaking
@UnitedSmileYou still need to play a little and feed, and in the future you will certainly rect people like you now
7:00 pm, December 28, 2019 Technical Issues
MadRedPirahna replied to Division Rivals is broken.
Hey @ODZI14 I don't think there is a way to do it. Games are searched just as Cade wrote.Here you have some tips that you may already know but can always be useful:One of the major new aspects wi..
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Disconnection div rivals
@RUDEDUCK82 I'm very sorry, but we're not able to grant those points back to you. Are you on a wired or wireless connection? Also, what system are you playing on?
2:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Did ToS help someone ?
Hey @rossonerox21 You get this message if you have been banned from the transfer market for breaking the rules. You can find them here: https://help.ea.com/uk/help/fifa/fifa-rules/If you feel you..
9:30 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Connect
Hey @soccerflores Can you try clearing your MAC Address, and doing a hard reset on your Console? Go to Settings, Network, Advanced Settings, Alternate MAC Address, and Clear. Then fully turn..
10:00 am, June 21, 2020 Technical Issues
