Search

Search
Search Replies by entering the text above.
iSgTM
...
EA_Cade replied to EA Is Scamming Me

Hi @Yospider21,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, March 3, 2020 Technical Issues

3vzfd
...
EA_Cade replied to EA DID A MISTKAE !! PLEASE HELP !!!

Hi @shai18815,What exactly is your issue? -EA Cade

4:00 pm, April 29, 2020 Technical Issues

Lm9y8
...
EA_Cade replied to EA CRASHED ON ME!!!!!

Hi @Talaleid22,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

4:00 pm, December 14, 2019 Technical Issues

tCVRU
...
EA_Cade replied to EA Account

Hi @xUFz,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make su..

6:30 pm, June 3, 2020 Technical Issues

a91YO
...
EA_Cade replied to EA ACCOUNT

Hi @liamkenney,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

3:30 pm, April 9, 2020 Technical Issues

7roR8
...
EA_Cade replied to During fifa ultimate team games my players become very hard to control

Hi @iBVENDETz,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

4:00 pm, January 23, 2020 Technical Issues

PWchn
...
EA_Cade replied to Duplicate Email Bug

Hi @oacbrazil,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

8:30 pm, June 20, 2020 Technical Issues

89LVB
...
EA_Cade replied to Downloading and applying online squads

Hi @s1siyaz,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

2:30 pm, January 29, 2020 Technical Issues

j64nY
...
EA_Cade replied to Downloading

Hi @ambiguosrhino43,Nope, it's tied to your Origin/Gamertag/PSN ID. As long as you're on the same account you're good to go! -EA_Cade

7:00 pm, February 14, 2020 Technical Issues

mJqHw
...
EA_Cade replied to Doing a good job 👍🏾

  @jovitheman wrote: I have one question, why do I have to watch an other persons replay or celebration? It’s a bit annoying to force someone to watch something that they just saw or can w..

2:30 am, June 2, 2020 Technical Issues

cLsW7
...
EA_Cade replied to Do support tickets always get ignored???

Hi @MurphyG27,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..

5:00 pm, February 6, 2020 Technical Issues

VgFtz
...
EA_Cade replied to Division rivals rewards

Hi @fifaboy21212121,Rivals rewards have all been sent, if you're missing them you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us. -EA Cade ..

2:30 pm, June 11, 2020 Technical Issues

2h65L
...
EA_Cade replied to Division rivals points not adding up anymore

Hi @Ghyu_kjhtr,Sorry to hear it. Are you fully completing the matches or are you getting a connection error? -EA Cade

10:00 pm, April 3, 2020 Technical Issues

RO5Bg
...
EA_Cade replied to Division rivals points and coins

@Flipery8flop Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:00 pm, April 15, 2020 Technical Issues

HT8hp
...
EA_Cade replied to Division rivals losing connection to opponents

@Thebearded1dr Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..

2:30 pm, June 27, 2020 Technical Issues

GEWOb
...
EA_Cade replied to Division Rivals keeps Crashing FIFA 20

@19td19td If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process is..

2:00 pm, March 21, 2020 Technical Issues

kJNHK
...
EA_Cade replied to Division Rivals is broken.

Hi @ODZI14,Division Rivals only matchmakes you by your current Division and location, it doesn't look into your team overall rating in any way. -EA Cade

5:30 pm, June 20, 2020 Technical Issues

EaGO1
...
EA_Cade replied to Division Rivals bug, can't walking stops after a couple seconds VIDEO

Hi @SmoelieBoelie,Gotcha, can you ensure you have the latest drivers installed for the controller and let me know if that helps? Make sure all Windows Updates are installed as well please. ..

7:00 pm, March 31, 2020 Technical Issues

8NStA
...
EA_Cade replied to Div Rivals error

Hi @dontmesswitboss,Sorry to hear that. What's the error message say? -EA_Cade

9:00 pm, January 7, 2020 Technical Issues

MVrtL
...
EA_Cade replied to Disconnects from servers while playing a match

Hi @Tjs2903,What system is this happening on? -EA_Cade

11:00 pm, December 17, 2019 Technical Issues

ejt59
...
EA_Cade replied to Disconnections FUT 20

Hi @sc0rcher_108,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

10:00 pm, April 9, 2020 Technical Issues

UoERX
...
EA_Cade replied to Disconnection in Squad Battles

@Other0ne Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/fa..

2:30 pm, June 27, 2020 Technical Issues

0iavd
...
EA_Cade replied to Disconnection and loss in Fut Champions after a win

Hi @Kailatah,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

7:30 pm, April 25, 2020 Technical Issues

qMwVz
...
EA_Cade replied to Disconnecting from ultimate team

Hi @RedzerS77,Thanks for that, looks perfect. Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade ..

5:30 pm, June 7, 2020 Technical Issues

ts1Xd
...
EA_Cade replied to Disconnecting from squad battles

Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troublesh..

5:30 pm, February 6, 2020 Technical Issues

evJEN
...
EA_Cade replied to Disconnecting from matches

Hi @KremenkoPFC,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

7:30 pm, April 9, 2020 Technical Issues

hY2jx
...
EA_Cade replied to Disconnecting from EA Servers in Ultimate Team

Hi @ChubbaFat,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

2:30 pm, April 30, 2020 Technical Issues

FdeV4
...
EA_Cade replied to Disconnected when playing weekend league

Hi @joao6verde6,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

9:00 pm, March 20, 2020 Technical Issues

4crwT
...
EA_Cade replied to Disconnected twice after scoring

Hi @mepics,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. ..

3:00 pm, March 27, 2020 Technical Issues

dOReo
...
EA_Cade replied to Disconnected in the middle of the game

Hi @joao6verde6,Everything looks good there. Since you have already performed the most common steps please try these more advanced steps http://bit.ly/PSTroubleshooting to see if they resolve the issu..

9:30 pm, April 3, 2020 Technical Issues

KL87W
...
EA_Cade replied to Disconnected from the servers after a Fut champions win!

Hi @Maca_880,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

5:30 pm, April 4, 2020 Technical Issues

WNeqx
...
EA_Cade replied to Disconnected from game minute 90 while wining!!!!!!

Hi @Urr2Ezz,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process i..

6:00 pm, June 5, 2020 Technical Issues

Ocu6P
...
EA_Cade replied to Disconnected from fut champs

Hi @darraghb101,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

9:30 pm, May 2, 2020 Technical Issues

ir7A3
...
EA_Cade replied to Disconnected from a match when I had already won

Hi @Gallagher893,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

2:00 pm, June 2, 2020 Technical Issues

hNliQ
...
EA_Cade replied to Disconnected from FCH

Hi @ERNESToo007,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

10:00 pm, May 2, 2020 Technical Issues

u5qE6
...
EA_Cade replied to Disconnected from EA servers 3 times in a row while playing weekend league

Hi @samwalker101851 @quankhuc99    If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's repla..

6:30 pm, June 8, 2020 Technical Issues

q1kMP
...
EA_Cade replied to Disconnected from 2 draft finals and can’t get hold of an ea advisor

Hi @910599,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. ..

5:00 pm, May 2, 2020 Technical Issues

kA6lv
...
EA_Cade replied to Disconnected for the EA severs

Hi @Greenlay1996,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

7:30 pm, June 10, 2020 Technical Issues

rjl2C
...
EA_Cade replied to Disconnected draft final and didn’t receive right rewards

Hi @perkinsjames1,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other p..

3:30 pm, April 9, 2020 Technical Issues

Gzbo8
...
EA_Cade replied to Disconnected at end of FUT online matches

Hey all, Not much we can do troubleshooting wise at the moment with the connectivity issue presently occurring, what platforms are you playing on? -EA Cade

10:00 pm, April 14, 2020 Technical Issues

x7MQT
...
EA_Cade replied to Disconnected at end of FUT champs match

Hi @LiamJehu21,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

2:30 am, June 2, 2020 Technical Issues

FW3bY
...
EA_Cade replied to Disconnected after full time

Hi @Sligh_Ahmed,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

7:00 pm, April 25, 2020 Technical Issues

ni5CN
...
EA_Cade replied to Disconnect in Fut champs

Hi @Orange1245,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

9:30 pm, June 19, 2020 Technical Issues

JYkZV
...
EA_Cade replied to Disconnect from Opponent

Hi @rubinjeremy,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

8:00 pm, June 5, 2020 Technical Issues

U8Duc
...
EA_Cade replied to Disconnect 4 times whilst winning

Hi @johngilborson,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

6:30 pm, June 8, 2020 Technical Issues

iKCL2
...
EA_Cade replied to Disconnect

Hi @Billy9481,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

2:30 pm, February 8, 2020 Technical Issues

mhFgM
...
EA_Cade replied to Disconn

Hi @kevinbeast456,I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/If those steps don'..

7:00 pm, April 25, 2020 Technical Issues

uvpyo
...
EA_Cade replied to Disconections from Fut Champs games

Hi @cachorro80,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

10:00 pm, June 19, 2020 Technical Issues

knpjf
...
EA_Cade replied to Disable account and no answer from EA help team

Hi @7dreadful7,Your case was escalated up for review by the Terms of Service team. They'll email you once they complete their investigation into this. -EA Cade

9:00 pm, April 15, 2020 Technical Issues

xJGk1
...
EA_Cade replied to Direct x error

Hi @Casttelo69,Gotcha, can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if that help..

6:30 pm, November 21, 2019 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.