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EA_Cade replied to Fullscreen game-breaking bug

Hi @LO_GRC10,Sounds like you have some kind of notification popping up, can you try a http://bit.ly/Clean_Boot to see if this persists? -EA Cade

7:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Full lag even on me Fut Menu and Can't bid in any players

Hi @ssnap1989,Sorry to hear it, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

4:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to From Last month gameplay changed suddenly

Hi @CRAZYPUPU,Deleting the squad update file in Customise - Profile - Delete fromt eh main menu of FIFA should resolve the Shape Shifters issue. Can you get me a picture of the Xbox Network screen sh..

7:00 pm, February 25, 2020 Technical Issues

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EA_Cade replied to Friendly online matcha connection lost (CO working)

Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to your console..

6:00 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Freeze on connecting to EA servers?

Hey there, have you tried the steps Doonan posted here? https://answers.ea.com/t5/Technical-Issues/Workaround-Stability-Issue-After-Downloading-Online-Roste... -EA_Cade ..

12:00 pm, December 12, 2019 Technical Issues

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EA_Cade replied to Freeze of game and disconnect

Hi @MercyfullManfred,There was no outage on our side during the time of your posting. Are you still seeing issues connecting now? -EA_Cade

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Franchise ban for nothing

Hi @sadalczyk,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

3:30 pm, April 29, 2020 Technical Issues

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EA_Cade replied to Formation Changing Automatically during Weekend League

Hi @zrippa,Are you changing your tactics between Attacking/Ultra Attacking etc? Sounds like you have one of them set to 4-5-1. -EA_Cade

2:00 pm, March 21, 2020 Technical Issues

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EA_Cade replied to Fix my game my controller  is not working on my PC

Hi @aliamloka20202,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if th..

9:00 pm, April 24, 2020 Technical Issues

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EA_Cade replied to First owned prem teams game wins not registering

Hi @BabyTLaws87,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Fireworks Objective

Hi @jamieharris96,You'll need to complete the game to have objectives count. -EA_Cade

3:30 pm, January 9, 2020 Technical Issues

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EA_Cade replied to Fifa20 pro clubs

Hi @Vaniajason,Is this happening every time? Have you tried changing your kit/boots? -EA Cade

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to Fifa20 pitch wear black spots

Hi @ccamachofg,I would recommend playing around with the TV/Monitor video settings first. If that doesn't help that sounds like it could be a dying graphics card unfortunately. ..

9:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to Fifa20 carrier mode PS4 crashing at the end of the first season

Hi @Lukipapa84,That's just a general crash error code, you may try fully powercycling the PS4 to resolve it but if that fails you could have a corrupted save file that won't be recoverable. ..

8:00 pm, March 5, 2020 Technical Issues

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EA_Cade replied to Fifa winning match

Hi @pingu1014,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to Fifa unable to retrieve account information

@iactualwannadie Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with this issue over AHQ. -EA_Cade ..

9:30 am, March 17, 2020 Technical Issues

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EA_Cade replied to Fifa ultimate team players

Hi @Dazlayla15,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:30 pm, April 22, 2020 Technical Issues

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EA_Cade replied to Fifa ultimate team not loading

Hi @JHarveyyyy,This should be resolved now. Still seeing this? -EA Cade

3:30 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Fifa points trouble

Hi @deeche97,If you redeemed a code on Origin they would be for the PC version of FIFA 20, not the Xbox version. You can purchase FIFA points for Xbox inside FUT or from the Xbox Marketplace. ..

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Fifa points not in store

Hi @GHAZOOZI55,Sony region locks DLC, since your PSN account and game version aren't the same you're getting that message. You'll need to reach out to Sony for assistance getting them on the same regi..

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Fifa online issues

Hi @gizacfc,Were they goals from crosses by chance? -EA Cade

7:30 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Fifa keeps freezen

Hi @urubeast,Sorry to hear it, what system is this on? -EA Cade

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Fifa deadline day freeze in career mode

Hi @ickybo100,That sounds like a corrupted save file, what system is this on? -EA Cade

2:30 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Fifa crashed on my last WL game

Hi @DeathWillRemain,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

10:00 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Fifa companion app

Hi @FORZAFANTIC123,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

2:30 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Fifa case review time period?

Hi @nadim5220,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade

4:00 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Fifa banned account

Hi @andrejrefresh,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

10:00 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Fifa PC players stop moving

Hi @Godfried009,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by p..

6:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Fifa 2020 Online Friendlies issue

Hi @RamanujPanda,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP addres..

6:30 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Fifa 20-ps4-missing pre order packs

@hidankung Looks like you've gotten them all so far, they drop at the same time as squad battle rewards so make sure you aren't confusing them for one-another. -EA_Cade ..

5:00 pm, December 8, 2019 Technical Issues

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EA_Cade replied to Fifa 20 wrong verification email

@Jimmy-2-Times91 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...

1:30 pm, November 30, 2019 Technical Issues

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EA_Cade replied to Fifa 20 won’t because my ea account in invalid

Hi @gropitzza,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

2:00 am, June 1, 2020 Technical Issues

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EA_Cade replied to Fifa 20 ultimate team Glitch

Hi @EroXx3112,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:30 pm, February 5, 2020 Technical Issues

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EA_Cade replied to Fifa 20 ultimate team

Hi @ashmank23,I'm not showing anything wrong with your account that would prevent you from connecting. Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at al..

9:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Fifa 20 transfer market ban

Hi @Zombies_Z98,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

9:00 pm, June 16, 2020 Technical Issues

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EA_Cade replied to Fifa 20 team has been hacked

Hi @200000000956,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Fifa 20 stuck on title screen

Hi @Sandsam2k7,Sorry to hear it. Are you getting an error message of any kind? -EA Cade

4:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Fifa 20 stamina drain

Hi @Tounkaratibou15r,Make sure you aren't using stamina draining tactics like Overload Ball Side or Team Press/Constant Pressure all the time. -EA Cade

4:00 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Fifa 20 pro clubs disconnect before selecting kits

Hi @olejakadudu7fold,I've seen this happen before with specific boots/kits combos. Can you try changing your kits and boots please? -EA Cade

3:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Fifa 20 players lose stamina

Hi @Dancurry14,Are you using Overload Ball Side in custom tactics? -EA Cade

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Fifa 20 online stamina issue

Hi @sbnfar,Are you playing with Overload Ball Side/Constant Pressure tactics enabled? -EA Cade

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Fifa 20 online friendlies problem PC

Hi @BogunTeJebo,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address..

10:00 pm, April 30, 2020 Technical Issues

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EA_Cade replied to Fifa 20 on pc stuttering even at 260fps

Hi @friendlyman33,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade

9:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Fifa 20 on age restriction

Hi @ParalyzedSoul,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...

9:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Fifa 20 login verification

Hi @mattykav1987,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Fifa 20 login to servers wont connect with login error on email address

Hi @Tflintham,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..

4:00 pm, April 29, 2020 Technical Issues

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EA_Cade replied to Fifa 20 lagging online

Hi @timewaster79,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Fifa 20 lag in friendly matches only?

Hi @azzac004,Those modes are on dedicated servers, I believe friendlies are Peer2Peer. I would use these steps to ensure you're not on a strict NAT type or a bad WiFi channel http://bit.ly/Connectivit..

12:00 pm, June 18, 2020 Technical Issues

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EA_Cade replied to Fifa 20 fut draft bug

Hi @Platino1227,Single Player Draft's can fluctuate in difficulty level match to match. -EA_Cade

3:30 pm, January 15, 2020 Technical Issues

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EA_Cade replied to Fifa 20 friendlies error

Hi @Alvinmenezesrona,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP ad..

4:30 pm, April 10, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.