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EA_Cade replied to We are sorry but there has been an error connecting to FIFA 20 ultimate team

Hi @rpanukas,Sorry for the delay, is this still happening? -EA_Cade

3:30 pm, January 9, 2020 Technical Issues

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EA_Cade replied to We Could Not Complete Your Origin Order

Hi @FKNHellaldo,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

4:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Way The game plays

Hi @stingbean2,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Wat can’t i go on fifa online

Hi @Ishpow01,We're going to need some additional information to help you on this. What console are you playing on? -EA_Cade

10:30 pm, December 5, 2019 Technical Issues

OuFSs
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EA_Cade replied to Was 2 wins into a draft when servers went down, spent 15k and no rewards

Hi @JedRand64,The Draft Token link has been a bit slow the last few days in seeing when the disconnect actually occurred, have you tried the link today? -EA_Cade

2:30 pm, January 31, 2020 Technical Issues

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EA_Cade replied to Waiting on player

Hi @placidrooster,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade

6:00 pm, June 8, 2020 Technical Issues

BcNyE
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EA_Cade replied to WORST ONLINE GAMING EXPERIENCE EVER

@Xtreme_Enigmaa16 We're currently tracking an issue with Telecom if that's your ISP. If not, I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://hel..

6:00 pm, March 29, 2020 Technical Issues

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EA_Cade replied to WL rewards (FUT Champions)

Hi @Ekman1908,Weekend League Rewards go out at 0700 UTC the Thursday following the competition. -EA Cade

10:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to WL reward

Hi @Makaay087Hun,Weekend League rewards are sent out at 0800 UTC the Thursday after the competition ends. -EA Cade View in thread ..

7:30 pm, April 8, 2020 Technical Issues

7DOX2
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EA_Cade replied to WHAT IS GOING ON!!!

Hi @MattyDev89,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

3:30 pm, June 9, 2020 Technical Issues

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EA_Cade replied to WEEKEND LEAGUE

Hi @abbott964,Sorry for the delay, that's a visual issue only. You'll be qualified for the currently active league. -EA Cade

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Volta is not working.

Hey all, This should be resolved now and was related to matchmaking being disabled for an issue last night. -EA Cade View in thread ..

2:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to Volta Bugs and Issues

Hi @enyeama1nga,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

6:00 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Very very slow gameplay

Hi @Guteekk93,Your UO Trace looks perfect, are you playing on PC? -EA Cade

8:30 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Verification email not coming

Hi @simon479,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

5:30 pm, April 28, 2020 Technical Issues

KRABH
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EA_Cade replied to Verification code ea fifa20

Hi @ibizabhoy20,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..

5:00 pm, April 2, 2020 Technical Issues

3ELNP
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EA_Cade replied to Verification code

Hi @Jensonjames2304,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Urgent Help, this is beyond a joke now

Hi @Jullz141274,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

3:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Ur joking right?

Hi @Josh273165,If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, June 20, 2020 Technical Issues

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EA_Cade replied to Update

Hi @lenoza95,There were 2 updates released in the last 24 hours for console, were you able to connect again after this finished? -EA Cade

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Unresponsive play

Hi @nathanswinny,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

3:30 pm, January 15, 2020 Technical Issues

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EA_Cade replied to Unrecognised email account

Hi @woodus_126,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

3:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Unlinking ea from gamertag

Hi @Goingbridge56,You would only get that message if you're trying to use a gamertag that was on the Xbox already, you'll need to create your own gamertag and EA account to bypass this. We cannot gran..

6:30 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Unfair banned fromEa. Pls help

Hi @Taninqwe,If your PSN account was banned you'll need to speak with SONY support http://bit.ly/ContactPSSupport on this rather than with us. -EA_Cade ..

2:30 pm, March 14, 2020 Technical Issues

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EA_Cade replied to Unfair Matchmaking

Hi @ozerg5,Matchmaking never looks at your OVR, only your location and division. You're jumping in at the tail end of the game's content cycle while other players have been collecting high rated items..

7:00 pm, June 17, 2020 Technical Issues

S8126
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EA_Cade replied to Unable to sub, make tactical changes, all players undefined

Hi @coyelt84,This issue was resolved with the latest Title Update for FIFA 20, when was the last time this occurred? -EA Cade

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Unable to sell players on Console, Web App and Companion App

Hi @iNeverLOSE_HOV,What happens when you try to sell a player? Are you getting an error message of some kind? -EA Cade

2:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Unable to search and connect with friends

Hi @ayniabDan,Apologies, I don't have a Switch with me at the moment to test this but have you tried adding your son as a friend on your profile page on the Switch already? -E..

3:00 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Unable to reach you Support

Hi @titopouchka,Sorry to hear it. You can share them here if you like. -EA Cade

4:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Unable to play Online with my friend

Hi @TomyGT1002,Are either of you playing on IPv6? -EA_Cade

6:30 pm, November 26, 2019 Technical Issues

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EA_Cade replied to Unable to play FIFA 20 online

Hi @scotbobby,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

6:00 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Unable to login to ultimate team using my wired LAN connection

Hi @vssharma556,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Unable to login to fifa 20 on xbox

Hi @xxkillakal7,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. ..

8:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Unable to login Nintendo Swith Fifa 20

Hi @sammie677,That would indicate the Nintendo account is a Child Account, we cannot grant access on our side. -EA_Cade

9:30 pm, December 28, 2019 Technical Issues

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EA_Cade replied to Unable to link ea with twitch

Hi @chokos1926,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

6:00 pm, March 24, 2020 Technical Issues

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EA_Cade replied to Unable to get online

Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troublesh..

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Unable to connect to ea servers at this time

Hey all, Where exactly are you located? We're having similar reports of connectivity issues on Spectrum ISP at the moment. -EA_Cade

10:00 pm, December 13, 2019 Technical Issues

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EA_Cade replied to Unable to connect to ea server fifa 20 ps4

Hi @samrock81,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

3:00 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Unable to connect to FIFA 20 Ultimate Team

Hi @nogamenol1fe0v0,Sorry for the delay, was out of office. Is this still happening? -EA_Cade

3:00 pm, January 2, 2020 Technical Issues

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EA_Cade replied to Unable to connect to EA servers

Hi @VerruckterHund,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let..

2:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Unable to connect to EA server

@Gianvt Gotcha, I would run through these real quick https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/and then if those steps don't resolve the issue please run the UO trace in the..

7:30 pm, November 11, 2019 Technical Issues

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EA_Cade replied to Unable to connect ea servers

Hi @booodlaaaj,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..

2:00 pm, June 3, 2020 Technical Issues

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EA_Cade replied to Unable to connect

Hi @Zachap17,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

5:00 pm, January 29, 2020 Technical Issues

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EA_Cade replied to Unable to complete the basic sbc due to it keep crashing

Hi @NICKRTGD,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this per..

6:30 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Unable to Conner to EA servers

Hi @M-Millionth,Try again now please. -EA_Cade

10:00 pm, February 20, 2020 Technical Issues

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EA_Cade replied to Unable to Connect to EA Servers FIFA20 PS4 - never since Dec 2019

Hi @QCsizzle,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT o..

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Ultimate team squad

Hi @stavongiii,Your previously created squad? If so, that's tied to your PSN ID. -EA Cade

10:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Ultimate team log in

Hi @omarfehr,Sorry to hear it. What system is this happening on? -EA Cade

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Ultimate team access error

Hi @Gunneirsta,I'm not showing anything blocking you on our side, is this still happening? -EA Cade

6:30 pm, June 18, 2020 Technical Issues

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EA_Cade replied to Ultimate Team random transfer selling

Hi @Redevil19ftw,For account security issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..

7:00 pm, June 17, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.